12 Month Limited Warranty - HTC DROID INCREDIBLE by Verizon Product Safety & Warranty Brochure

Product Safety & Warranty Brochure 1

12 MONTH LIMITED WARRANTY

Personal Communications Devices, LLC. (the Company) warrants to the original retail purchaser of this handheld
portable cellular telephone, that should this product or any part thereof during normal consumer usage and
conditions, be proven defective in material or workmanship that results in product failure within the first twelve (1)
month period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at
the Company's option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly warranted for twelve
(1) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not
transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse,
improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced.
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by
the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage,
blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate
signal reception by the antenna or for communications range or operation of the cellular system as a whole.
When sending your wireless device to Personal Communications Devices for repair or service, please note that
any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly
recommend you make a back up copy of all data and software contained on your device before submitting it
for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones,
games and graphics) and any other data added to your device. In addition, if your wireless device utilizes a SIM or
Multimedia card, please remove the card before submitting the device and store for later use when your device is
returned, Personal Communications Devices is not responsible for and does not guarantee restoration of any third-
party software, personal information or memory data contained in, stored on, or integrated with any wireless device,
whether under warranty or not, returned to Personal Communications Devices for repair or service.
To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of
Warranty coverage (e.g. dated bill of sale), the consumer's return address, daytime phone number and/or fax number