Halo Capsule CAP-01-ANZ Manual

What's in the box

1. Capsule Main Unit
2. Motor Brush Head (SKU: 33788295)
3. Crevice Tool (SKU: 31155814)
4. Brush and upholstery tool (SKU: 31155816)
5. Extension Tube (SKU: 31300879)
6. Charger (SKU: 33202431)
7. Dust Pouches (2PK in the box)
8. Accessory Clip (SKU: 31300880)
9. Wall Dock (SKU: 31300881)
10. Hard Floor Head (SKU: 33788298)
11. Stretch Hose (SKU: 31221088)
12. Mini Power Brush (SKU: 31155818)

Getting started

Fitting the Dust Pouch

1. Open Capsule by pressing latch A and opening the cover B. Always remove the extension tube and any accessories first.
2. Simply drop the Dust Pouch into the cavity, with the circular card outermost, then reclose.
3. Ensure the pouch is flat before closing.
4. Swing closed the cover B, if necessary pushing the latch at position C until an audible click is heard.
   Do not force closed.

Installing the Wall Dock

1. The Wall Dock should be mounted using the fixings provided.
   The Dock should be 100-105cm above the floor.
   
2. For convenience the charging cable can be attached for easy connection. The cable should be pushed into the grip features to secure.
   
3. The Capsule Vacuum and up to 4 accessories can then be held by the Wall Dock.
   Ensure the Wall Dock is secure to the wall before use. Periodically check it has not become loose over time.
   Capsule MUST have the Extension Tube connected in order to be secure in the Wall Dock.
   

Charging

The charger connects between the Capsule Main Unit and the mains.
The Battery can not be charged when Capsule is in use.
To ensure full runtime Capsule should be charged for 2-3 hours after each use.

Charging Status

Whilst charging, the battery indicator will show the level of charge from 0-100% in 25% increments.
Capsule can be left connected when fully charged. The charger will enter sleep mode and no electricity will be consumed.

Runtime indicator

The battery indicator will show fewer bars lit as Capsule is used.
The last bar will flash red shortly before the battery is exhausted.

Runtime hints and tips
For full runtime Capsule should be charged for 2 hours from empty and cool. Allow an extra 30 mins if the battery is very warm.
Capsule's onboard computer estimates charge level and may show full prior to this time. Charge for the full 2.5 hours.

Runtime Guide

Figures are estimates based on in home testing. Results in different homes may vary with different ambient temperatures and flooring types.

Attaching the accessories

The accessories can be attached in a variety of ways

1. The Power Brush Head or any of the accessories can be attached to the end of the Extension Tube.
   
2. Alternatively any of the accessories can be connected directly into the Capsule Main Unit to allow handheld operation.
   
3. Release accessories by either pulling them straight out or, where fitted, depress the retention clip first.
   

Accessory Clip

4. The accessory clip can be fitted to the top of the extension tube. Simply push the clip onto the tube then insert the chosen accessory. This can then be carried with your Capsule.
   

Reclining to Clean
Simply recline Capsule while keeping one foot on the Motor Brush Head. There will be an audible click. This is normal.
Capsule is ready to clean.

Powering up

Cleaning Tips

Power Brush Head
After switching on the main unit switch the Power Brush button to start the brushes turning. A green light will appear while in operation.

Brush usage
For optimum performance use the Power Brush Head for cleaning carpets and rugs and switch off for hard floor surfaces.

Cleaning Stairs
For stability and convenience the Power Brush Head can be connected directly to the Capsule main unit.

*Note: For the very best cleaning performance on Hard Floors Halo recommend using the Hard Floor Head.

Changing the Dust Pouch

Dust Pouch indicator
When the Dust Pouch is full and Capsule is running in Boost mode the indicator will constantly light red. To maximise dirt capacity occasionally gently shake the Capsule Main Unit between uses to evenly distribute the dirt in the dust pouch.

Use the Boost mode periodically to check the indicator. The light is an indicator only and Halo recommend intermittent visual checks inside the dust pouch.

1. Remove the Extension Tube and any accessories then open Capsule by pressing latch A and opening the cover B.
   
2. Lift the Dust Pouch clear or let it drop under its own weight. Always dispose of Dust Pouches responsibly.
   
3. Drop a fresh Dust Pouch into the cavity and reclose. Ensure the pouch is flat before closing. Capsule is ready to clean once more.
   
4. Swing closed the cover B, if necessary pushing the latch at position C until an audible click is heard.
   Do Not Force
   

Maintenance

Capsule is designed to be as free from maintenance as possible, but the following can help keep your Capsule in top condition.

Blockages

All vacuums block from time to time. With Capsule most blockages can be fixed by simply changing the Dust Pouch and using Boost mode to suck through any blockages.
In the event this is unsuccessful check the Extension Tube and Power Brush Head for remaining blockages and remove these by hand. The use of sharp tools may damage Capsule and invalidate the warranty.

Power Brush Head

Periodically, hair can become wrapped around the brush roll and should be removed to maintain peak performance.

1. Remove the Power Brush Head from both the Capsule unit and the Extension Tube in order to isolate it from any power source.
2. Unlock the endcap (A) by turning it anticlockwise with a large coin or similar.
   
3. Turn until the end cap pops out.
4. The brush roll can then be completely removed.
5. Hair can be trimmed clear with a pair of scissors.
   
6. Ensure all parts are clear of hair and obstructions. Parts should reassemble without being forced.
7. Reinsert brush roll and turn endcap clockwise to secure.

Hard Floor Head

Should items become trapped around the roller the roller can be removed.

1. Depress the button (A) then rotate the end cap clockwise (B).
   
2. The roller can then be withdrawn.
   

Mini Power Brush

To maintain peak performance periodically remove hair from the brush.

1. Use a small coin or screwdriver to unlock the fastener anticlockwise (A) rotate the end cap anticlockwise (B).
   
2. The mini brush can then be withdrawn. Hair can be trimmed clear with a pair of scissors.
   

Dust Pouch Filter

After sustained periods of heavy use or if the Dust Pouch has become damaged then the Dust Pouch filter may need to be cleaned or replaced.
Once the Dust Pouch has been removed the filter can be pulled out of the pouch chamber using the tab shown.
The filter can be rinsed thoroughly under a tap and then dried for 24 hours before being replaced.
Use of a wet filter will invalidate the warranty. Never use Capsule without the filter fitted.
Always ensure tab is positioned outward when replacing the filter.
Once refitted check the filter is secure, fitted all the way around its diameter and that it does not drop out under its own weight.
Halo recommend cleaning or replacing the Dust Pouch Filter every 6 months or when it becomes visibly dirty.

Troubleshooting

If the above does not work please email Godfreys Commercial at commercialsupport@godfreys.com.au where we will be happy to help.

Indicator lights

In the event of a problem Capsule has a handful of helpful feedback lights.

Red light on Power Brush Head

Brush is jammed

1. Disconnect the Power Brush Head from the Extension Tube and main body to isolate it from power.
2. Check for blockages in the Motor Brush Head and extension tube.

Dust Pouch indicator flashing

Capsule is hot!

1. Stop using Capsule.
2. Check for blockages.
3. Change the Dust Pouch and charge Capsule.

Power Volume indicator flashing

Capsule motor is jammed

1. Stop using Capsule.
2. Check filter and Dust Pouch are in place.
3. Fully charge Capsule.
4. If problem persists contact Godfreys Commercial at commercialsupport@godfreys.com.au

Capsule technical specification

Spare Parts

Precautionary measures

Always switch the machine off and remove the plug from the electricity supply before cleaning your cleaner, when not in use, or attempting any maintenance task. This cleaner should only be used for its intended purpose as described in these instructions.

1. Do not operate the vacuum cleaner too close to heaters, radiators or other hot surfaces.
   
2. Before inserting the power plug into the power supply, make sure your hands are dry.
   
3. Before turning on the vacuum cleaner, remove any large objects from the floor or cleaning surface in order to prevent damage to the filter.
   
4. When you want to pull the power plug from the power supply, do not use the power cable, gently pull the power plug from the power socket.
   
5. Do not use the vacuum cleaner to pick up water or liquids.
   

Safety Precautions & Warnings

Always switch off the cleaner, when not in use or before attempting any maintenance task. The charger must only be connected to an AC power supply at the voltage shown on the rating label. This cleaner should only be used for its intended purpose as described in this instruction manual. Never operate the vacuum cleaner without filters. Read the manual attentively before using the cleaner for the first time.

When using your vacuum cleaner, basic precautions should always be observed, including the following;

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. Children should be supervised to ensure that they do not play with the appliance.
3. To prevent electrical shock, do not immerse the appliance, battery, or power plug into water or other liquids.
4. To prevent electrical shock, do not use the vacuum cleaner outdoors or on wet surfaces.
5. Always check the power cord before use, the power cord and the plug should be in a good condition and must not be damaged. If the power supply cord is damaged or defective, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
6. The appliance and wall mount bracket are intended for domestic indoors use only.
7. Do not unplug by pulling on the power cord. To unplug, grasp the plug, not the power cord. Use only Australian and New Zealand electrical safety approved extension cords.
8. Avoid running the appliance over the power cable.
9. Do not handle or operate the appliance with wet hands and follow electrical safety precautions at all times.
10. Extreme caution should be exercised when using the appliance on stairs.
11. Do not attempt to change the attachments while the appliance is switched on. Use only manufacturer's recommended accessories.
12. Do not operate the vacuum cleaner too close to heaters, radiators and other hot surfaces.
13. Do not use the appliance to pick up flammable items or combustible liquids (i.e. gasoline, hot ashes, cigarettes, matches, explosive materials or anything burning) or use in areas where such substances and items may be present.
14. Do not use the appliance to pick up toxic materials (i.e. chlorine bleach, ammonia).
15. Never operate or use the appliance without the filters in place.
16. Before vacuuming, remove any large or sharp objects from the floor or cleaning surface in order to prevent damage to the filter.
17. If the air inlet or floor head is blocked, switch off the cleaner straight away. Clear the blocked object before attempting to start the vacuum cleaner again.
18. Before carrying out any maintenance service or cleaning the filters, always switch off the vacuum cleaner.
19. Keep openings away from your face and body.
20. Do not use the vacuum cleaner if it is damaged or broken. If connection cables are damaged, have them replaced immediately.
21. Never clean the vacuum cleaner or any of the electrical parts, especially the electrical connections, with water or liquid cleaners.
22. Never attempt to make any modifications electrically to the vacuum cleaner and charging base.
23. Always store the appliance and charger indoors in a cool and dry place.
24. Do not pick up water, for dry household use only.
25. Use the electric motorised floor head only for vacuuming dust and dry substances in the home.
26. Never run over the power cable with the motorised floor head as this may cause damage to the power cable.
27. Never touch the roller brush while the vacuum cleaner is switched on.
28. To prevent unnecessary wear on the power head, keep it moving while in operation.
29. Damage caused by improper use or by not observing the instructions in this manual will void the warranty.
30. Ensure the wall outlet is switched off before unplugging the charger adaptor.

Battery use and care

1. The appliance is only to be used with the charger uniquely provided with the appliance.
2. Only use the specifically designated charger to charge the battery.
3. When appliance is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the appliance terminals together may cause burns or a fire.
4. Under abusive conditions, battery may catch fire and explode.
5. Do not charge or store the appliance outdoors or inside the car. Only charge or store the battery in a dry indoor area where the temperature is more than 5°C but less than 45 The charger is for indoor used only.
6. Never attempt to open the battery for any reason. If the plastic housing of the battery casing breaks or cracks, immediately discontinue use and do not recharge. Battery is not a serviceable part.
7. The charger is not a serviceable part.
8. Before disposal of your battery, fully discharge your battery by running the product until it stops.
9. The cleaner contains a Lithium Ion battery. Do not dispose of the appliance with your local garbage. Contact your local council for instructions on how to safely dispose of the battery.
10. Do not use the charger to charge a non-chargeable battery.

Halo Appliances Ltd.
Warwickshire, England
Customer Support & Service Hotline
131 929
commercialsupport@godfreys.com.au