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Tendercare Snappi User Manual

Wheelbase and interface
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Snappi Wheelbase & Interface User Manual
®
Snappi
W
A
I
HEELBASE
ND
NTERFACE
U
M
SER
ANUAL
IMPORTANT
Please read these instructions carefully
Before using the Wheelbase or Interface
Document No: 053-01 v30
Page 1 of 46
June 2025
Snappi Wheelbase Interface User Manual.doc

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Summary of Contents for Tendercare Snappi

  • Page 1 Snappi Wheelbase & Interface User Manual ® Snappi HEELBASE NTERFACE ANUAL IMPORTANT Please read these instructions carefully Before using the Wheelbase or Interface Document No: 053-01 v30 Page 1 of 46 June 2025 Snappi Wheelbase Interface User Manual.doc...
  • Page 2 Snappi Wheelbase & Interface User Manual Fig 0.1 Wheelbase (size 1 shown) Document No: 053-01 v30 Page 2 of 46 June 2025 Snappi Wheelbase Interface User Manual.doc...
  • Page 3 Snappi Wheelbase & Interface User Manual Fig 0.2 Wheelbase Folded (size 1 shown) Fig 0.3 Seat Interface (Back View) Document No: 053-01 v30 Page 3 of 46 June 2025 Snappi Wheelbase Interface User Manual.doc...
  • Page 4 Snappi Wheelbase & Interface User Manual Fig 0.4 Seat Interface (Front View) Fig 0.5 Interface Fitted to Frame (size 1 shown) Document No: 053-01 v30 Page 4 of 46 June 2025 Snappi Wheelbase Interface User Manual.doc...
  • Page 5 5.3 Sun Canopy 5.4 Frame Padding 5.5 Wraparound Infill Panel 5.6 Rain Cover 25-26 5.7 Size 1 Snappi Chassis Sun / Rain Cover 5.7.1 Fitting the Sun hood brackets 27-29 5.7.2 User instructions for sunhood and leg cover 5.8 Vertical Cylinder Carrier...
  • Page 6 Snappi Wheelbase & Interface User Manual 8.2 Brakes 8.3 Comfort 8.4 Lifting and general safety 37-38 Cleaning Maintenance 10.1 Routine maintenance 38-39 10.2 Annual maintenance 10.3 Additional / workshop maintenance Oxygen Cylinder Warranty, Product Life, Service Life & Reuse 12.1 Warranty 12.2 Product Lifetime / Period of Use...
  • Page 7 The Snappi comes in two sizes: size 1 and size 2. The Snappi is designed to be used as a mobility aid and not as a static seating system; as such, the occupant should not be left in the chair without an attendant holding the push handles.
  • Page 8 Snappi Wheelbase & Interface User Manual When fitting 3 party (i.e. non-Tendercare) seating systems to the Snappi wheelbase, the manufacturer of the seating system must carry out a risk assessment before use. Please note, the interface requires additional framework to fit to a seat and has been designed to take 19mm (3/4”) aluminium or mild steel tube.
  • Page 9 Snappi Wheelbase & Interface User Manual All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend specifications at any time as part of their product development programme. 3. Unpacking The wheelbase and interface are delivered together in a cardboard carton.
  • Page 10 Snappi Wheelbase & Interface User Manual 3.1 Labels / Model Identification The below table shows the labels found on your product. Depending on your issuing country, you will have either UKCA label/labels or CE label/labels. Label Meaning Barcode label (UKCA & CE)
  • Page 11 Although the interface can be fitted to a variety of seats, we have used a Snappi interface fitted to a Snappi seat for photographing. As long as you have this interface, the instructions are the same regardless of what model of seat you have fitted.
  • Page 12 Snappi Wheelbase & Interface User Manual Before removing the seat, the locking pin (located on the front of the seat base) needs unlocking from its closed position (see fig 4.1.1) to its open position (see fig 4.1.2). To do this, pull out the head of the locking pin and give it a half turn so it is fixed in the open position as shown in fig 4.1.2.
  • Page 13 Snappi Wheelbase & Interface User Manual Now fold the chassis. Before folding, ensure the brake is on (see section 4.2 if unsure). To fold the chassis, stand behind the chassis and place a hand on each of the locking sliders and pull both sliders up at the same time (see fig 4.1.5).
  • Page 14 If you are unsure if you have this interface, kindly contact Tendercare with a photo of the underside of your seat and we will be able to advise you. Note: Do not attempt to fit or remove the seat if you are unsure what interface you have fitted.
  • Page 15 Snappi Wheelbase & Interface User Manual Now guide the seat down until both front Front interface interface hooks latch over the front stainless hook steel bushes on the chassis midframe. You will hear the interface click into place. Note: due to the design of the seat interface, Stainless steel it is not possible to fit the seat backwards.
  • Page 16 Snappi Wheelbase & Interface User Manual 4.2A Brakes: Operating The Foot Brake To activate the pin brake, first hold the push handle. Next place your foot centrally, on the top of the brake bar as shown (see Fig 4.2.1, left). Now, using your foot, press the brake bar down as far as it will go.
  • Page 17 Hub Brakes Fig 4.2B.1 Above: The Snappi chassis fitted with hub brakes. You will see that there is no longer a brake bar between the rear wheels. The hub brakes are operated by the pair of locking levers positioned on the push handle.
  • Page 18 4.3 Tyres As standard the Snappi pushchair is supplied with solid tyres; however, pneumatic tyres are also available as an option. If your pushchair is supplied with pneumatic tyres, these need to be regularly checked and inflated, when necessary, using a hand or foot pump.
  • Page 19 Front locking castors are available as optional upgrade. These are a factory fitted option, so should be included on the order at time of purchase. Alternatively, the pushchair can be returned to the Tendercare factory for fitting if ordering for an existing pushchair. How to lock the front castors:...
  • Page 20 4.6 Adjusting the Handlebars The handlebars on your Snappi can be adjusted to the required pushing position by pressing in the two push buttons (one on either side of the handlebar) at the same time and moving the handlebar to the position you require.
  • Page 21 Snappi Wheelbase & Interface User Manual Snappi usage instructions are the same whether your pushchair is in forward or rearward. However, please note only forward facing Snappi pushchairs are suitable for transportation in a wheelchair adapted vehicle – see section 13 “Transporting the Pushchair” for transportation instructions.
  • Page 22 Snappi Wheelbase & Interface User Manual  The shopping basket may remain fitted when folding the wheelbase.  All contents must be removed from the shopping basket before folding the wheelbase.  The contents of the shopping basket must be removed when using the wheelbase as a seat in a motor vehicle.
  • Page 23 Snappi Wheelbase & Interface User Manual To remove the tray, unlock catch B, lift up and remove the tray from the chassis. Important:  Always ensure equipment- carrying tray is securely fitted before use.  The maximum carrying load for the equipment-carrying tray is 25kg.
  • Page 24 Snappi Wheelbase & Interface User Manual Instructions for how an approved repairer can do this are in the workshop manual. 5.3: Umbrella-Style Sun Canopy To fit the Umbrella Style sun canopy: Remove the umbrella from its protective sleeve. Next, unclip the frame fixing from the umbrella by pressing on the button and pulling apart as shown (See Fig 5.3.2).
  • Page 25 Repeat for the other side. Fig 5.5.1 5.6: All-in-One Raincover (Framed Style) – not suitable for rearward facing Snappi This is the recommended rain cover if you need to use back recline and a rain cover at the same time.
  • Page 26 Size 1 Snappi Chassis. Section 5.6.1 details how to fit the receiver brackets to the Size 1 Snappi Chassis if the Sun / Rain cover is ordered after the original purchase of the system. If the Sun / Rain cover is ordered in conjunction with the system then please skip to section 5.6.2 for the operating...
  • Page 27 Snappi Wheelbase & Interface User Manual 5.7.1: Fitting the Sun hood brackets: The following instructions detail how to fit the receiver brackets to the Size 1 Snappi Chassis. Parts: 4 x Kinetic Balance Fixing Clamps (Order code KBCLAMP) 2 x Sun Hood Receiver (Order code C85090) III.
  • Page 28 Fig 5.7.1.2 Position the clamps onto the upper section of tube on the Snappi Chassis. The clamp must be placed with the opening facing up and the nut to the outside of the frame (if fitting the sunhood receiver brackets to the inside).
  • Page 29 Fig 5.7.1.6 Fig 5.7.1.7, left: Shows the sun hood receiver brackets fitted to a Size 1 Snappi Chassis. Fig 5.7.1.7 Document No: 053-01 v30...
  • Page 30 Snappi Wheelbase & Interface User Manual 5.7.2: User instructions for sunhood and legcover: I: Lift the sunhood over the seating system so the spare material goes behind the backrest, and the two mounting clips are in front of the brackets on the chassis as shown (see Fig 5.7.2.1, left).
  • Page 31 NOTE: Due to the wide range of shapes and sizes of seating systems that can be fitted to the Snappi Chassis, it may not Fig 5.7.2.6 always be possible to position the leg cover to give full protection on all systems.
  • Page 32 (See Fig 5.7.2.8, right). Fig 5.7.2.8 Fig 5.7.2.9 Fig 5.7.2.10 The sun / rain cover fitted to a modular The sun / rain cover fitted to a Snappi seat. Minimiser seat. Document No: 053-01 v30 Page 32 of 46 June 2025 Snappi Wheelbase Interface User Manual.doc...
  • Page 33 Note that fitting the carrier must only be attempted by a qualified tradesperson; if in doubt please contact Tendercare ltd for further advice. Fig 5.8.1, left: The vertical cylinder carrier as supplied, fitted to the chassis.
  • Page 34 Snappi Wheelbase & Interface User Manual To fit a cylinder to the carrier, first open the cam buckles on the straps (see Fig 5.8.2, right). Loosen the strap, then slot the cylinder into the carrier. Fig 5.8.2 With the cylinder in place, pull on the end of the strap to tighten, and then close the cam lock to secure it in place.
  • Page 35 Snappi Wheelbase & Interface User Manual Due to the wide range of different special seating systems, Tendercare do not supply fixing brackets for these items. Please refer to the special seat manufacturer’s instructions. An example set up using the interface is shown below: Fig 6.0.1...
  • Page 36 Snappi Wheelbase & Interface User Manual 8: Attendant pushing 8.1 Pushing Important: At the start of every journey make sure that the interface is correctly fitted into the frame and  that the locking clips are fully closed. Please refer to section 4.4 ‘Working with the interface’...
  • Page 37 Snappi Wheelbase & Interface User Manual IMPORTANT: Take great care when doing this to avoid the combined weight of the wheelbase and  occupant overcoming your strength and tipping back onto you. Never try to tip the wheelbase if the occupant is much heavier than you are.
  • Page 38 Do not attempt to correct any issues yourselves without further instruction from either Tendercare Ltd or your authorised distributor /approved repairer. If you discover damage or a fault which is not listed below, stop using the pushchair and immediately contact either your authorised distributor /approved repairer.
  • Page 39 (e.g. a wheelchair service) or Tendercare Ltd. If you discover either damage or a fault which is not listed below, stop using the pushchair and immediately contact the appropriate authority. Similarly, if you have any queries or concerns, please contact the appropriate authority.
  • Page 40 Important: When the Snappi Wheelbase is used as a seat in a vehicle, the oxygen cylinder and carrying tray must be removed. Note the vertical carrier is fixed and can be left in place; however the oxygen cylinder must still be removed.
  • Page 41 Customer Service Department on 01903 726161 12.2 Product Lifetime/Period of Use The Snappi chassis has a period of use of up to 7 years if used correctly and serviced regularly by a professional as per the information detailed in this user manual.
  • Page 42 12.4 Reuse The Snappi chassis is suitable to be reused. Before being passed on to the next user, the product always has to be carefully cleaned and disinfected. The condition has to be checked by trained staff for any wear and damage. The Snappi chassis must always have undergone an individual assessment by the authorised distributor (or their designated agent/repairer), each time it is reused.
  • Page 43 Snappi Wheelbase & Interface User Manual instructions are for guidance, and should only be carried out by someone who is fully trained in the use of wheelchair tie-down and occupant restraint systems) : a. The occupant lap belt must be routed low over the pelvis, avoiding contact with the abdomen of the passenger.
  • Page 44 Snappi Wheelbase & Interface User Manual Important: Any harness fitted to the pushchair is for postural support only and must not be used as a transport harness. The pelvic strap must be located as low down over the hips as possible: It must not cross the stomach of the passenger.
  • Page 45 Fig 13.2.3 The rearward facing Snappi Wheelbase has not been crash tested for use as a vehicle seat  and must not be used for transportation.
  • Page 46 Repairs: For all repairs contact your issuing authority. Major repairs: For all major repairs e.g. bent or damaged frame, the equipment should be returned to the factory. Contact Tendercare Ltd customer services on (01903) 726161. An approved agent may carry out the following repairs and replacements. A workshop manual is available to repairers from Tendercare Ltd.