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Sonim XP3plus 5G User Manual
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Sonim XP3plus 5G User Manual

Sonim XP3plus 5G User Manual

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XP3plus 5G
USER GUIDE
© 2025 Sonim Technologies, Inc. All rights reserved.

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Summary of Contents for Sonim XP3plus 5G

  • Page 1 XP3plus 5G USER GUIDE © 2025 Sonim Technologies, Inc. All rights reserved.
  • Page 2 DURABLE DESIGN The Sonim XP3plus 5G is engineered for ultra durability, featuring a IP68 rating that certifies its resistance to dust and water. This means the device can be submerged in up to 6.56 feet (2 meters) for 30 minutes without sustaining damage, making it ideal for harsh and unpredictable environments.
  • Page 3 Tel: 1-833 MY SONIM (1-833-697-6646). Copyright © 2025 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trademarks of the respective owners with whom they are associated.
  • Page 4 Durable Design ....................2 Phone Models Covered ..................2 What’s in the box? ....................2 Register Your Phone ....................3 Sonim Support Information ..................3 GETTING STARTED..................10 Charging The Battery ................... 10 Charging Animation/Icon ................11 Inserting SIM And Memory Cards ..............12 Switching On The Phone ..................
  • Page 5 Mobile Hotspot ....................31 Bluetooth ......................31 Torch ........................31 Airplane Mode ....................31 Profiles ....................... 31 Missed Events ......................32 NETWORK AND INTERNET SETTINGS ........... 33 Internet ........................33 Wi-Fi ........................33 Add Network..................... 33 Connect To A Network .................. 34 Edit A Network ....................
  • Page 6 Blink Light ........................ 46 ADDITIONAL SETTINGS ................47 Battery ........................47 Storage ........................48 Sound & Vibration ....................49 To Create A New Profile ................51 Quick Profile Switch ..................51 Sound ......................... 51 Notification ......................52 Display ........................53 Wallpaper ........................
  • Page 7 Sending SMS/MMS Message ................83 Search ........................84 Deleting Messages ....................84 Wireless Emergency Alerts................. 85 Message Settings ....................85 T-MOBILE DIRECT CONNECT ..............87 Activating TDC ....................... 87 SONIM SCOUT ..................... 88 Setup ........................88 Utilities ........................ 89 GENERAL INFORMATION...
  • Page 8 Support ......................89 FEATURES ..................... 90 Browser ........................90 Camera ........................90 Clock ......................... 90 Alarm ......................... 91 Gallery ........................92 Calendar ........................92 APPLICATIONS .................... 94 Downloads ......................94 Backup And Restore .................... 94 Voice Commands ....................95 Sound Recorder ....................95 File Explorer ......................
  • Page 9 RF Exposure Information (SAR) ..............113 Federal Communication Commission Interference Statement ....114 FCC Compliance Statement ................115 Additional Statement For Phones ..............116 Caution ........................116 Conditions Of Acceptability................117 Hazardous Location Usage ................117 CSA Standard ..................... 119 Certification....................
  • Page 10 • For the best charging experience, we recommend you use only the Sonim wall charger (10 Watts) that comes with your device. • If you use an alternative wall charger, Please ensure it delivers at least 10 Watts (5V DC and 2A) of power.
  • Page 11 CHARGING ANIMATION/ICON • If the battery is charged when the phone is switched off, a battery charging animation with the current battery level is shown on the primary display. Flip the screen closed and reopen it to wake the screen. After the battery is fully charged, the charging animation stops, and the battery level displays 100%.
  • Page 12 (DSDS), allowing you to use both an eSIM and a physical SIM simultaneously for network services. INSERT A SIM CARD Your Sonim XP3plus 5G does not come with a pre-installed SIM card. To install/replace a SIM card, first, power down the phone:...
  • Page 13 Remove the battery: After removing the back cover, lift the battery from the battery compartment. Insert the SIM card: A. Slide the SIM door to the left B. Open the SIM card tray and insert the SIM card with the gold contacts face down.
  • Page 14 A. Place the battery back into the compartment and align the battery terminals. B. Close the battery cover. Use the Sonim provided screwdriver and tighten the screw on the back cover. Please be careful not to over tighten the screw.
  • Page 15 INSERT A MEMORY CARD Insert the memory card to add extra storage space for your music, pictures, videos, and more. NOTE: Memory card is optional and sold separately. Unscrew the cover: Use the included screwdriver to unscrew the battery cover screw on the back of the phone.
  • Page 16 D. Place the battery back into the compartment and align the battery terminals. E. Close the battery cover. Use the Sonim provided screwdriver and tighten the screw on the back cover. Please be careful not to over tighten the screw.
  • Page 17 USING YOUR XP3plus 5G Earpiece USB-C Charging Port Notification Bar Camera 8MP (camera model only) Internal Display Air Pressure Sensor (Primary) Internal Dynamic Keys Flash LED Loudspeaker key Secondary Microphone Answer/Accept Call External Display Voicemail External Dynamic Key (Press and Hold)
  • Page 18 Switching On The Phone Press and hold the Power On/Off button for 2 seconds to turn ON your phone. Once your phone has been switched on, the Setup Wizard will appear to guide you through the basic settings on your device. You will be prompted to select the language you want to use, set up your Wi-Fi connection, download and install the eSIM when there is no SIM card inserted, set the date and time, and more.
  • Page 19 Key Description The navigation keys are located below the display screen. From the home screen, use the navigation and selection keys to reach a feature by pressing the: Up navigation key to launch the Contacts app. Right navigation key to access the Missed Events menu. Down navigation key to launch the Camera app.
  • Page 20 External Display The Sonim XP3plus 5G device is a flip-open/close device with a limited area for external (or secondary) display. FUNCTIONALITIES THROUGH EXTERNAL DISPLAY The following functionalities are performed through the External display: Press the Right External Dynamic key and then the Volume Down key to unlock the device.
  • Page 21 The following information is displayed on the external display screen: • SIM signal status • Battery charging status • Battery charging percentage • Date and time • Call status • Missed events • Missed call notification • PTT status • Incoming call status •...
  • Page 22 Flip Closed/Open Function The following are the functionalities when the flip is open/ closed: SCENARIO DESCRIPTION FLIP CLOSED Flip is closed while booting up The red LED remains on until the the device device is fully booted. Flip is closed while factory The red LED remains on until the reset/FOTA* upgrade device is fully booted.
  • Page 23 Notification Bar Icons The icons displayed at the top of the screen provide information about the device's status. Details, such as battery charge status and data service, are shown when the phone is in standby mode. Other indicators, such as Bluetooth connectivity status, airplane mode, alarm, call forwarding (only if Always Forward is enabled), and Wi-Fi connectivity, are displayed if the feature is activated.
  • Page 24 Wi-Fi Location icon Bluetooth Bluetooth connected RTT icon Call in progress Speaker icon FM Radio Missed call New SMS or MMS Alarm activated Silent mode activated Vibration mode activated Headset connected GETTING STARTED...
  • Page 25 Missed events notification Hidden notifications Airplane mode activated Music is playing Device storage space is running out Profile status - Meeting Profile status - Outdoor Profile status - Silence Event Voice mail Roaming Roaming with data enabled Roaming with data disabled GETTING STARTED...
  • Page 26 Phone Operations Without SIM You can perform the following operations without inserting the SIM card or installing an eSIM in your phone. • Make an emergency call. • View and modify all settings except data usage and mobile network-related settings. •...
  • Page 27 Text Entry Options When you enter the text message, you can change the text entry options by pressing the # key. Use the navigation key to move up or down the list. Then use the select key to make your selection. The current text entry option is displayed in the top bar.
  • Page 28 HOME SCREEN MENU OPTIONS From the Home screen, you can quickly access multiple menus by using the three internal dynamic keys or the navigation keys. Options To access the Options menu, start from the home screen and select Options by pressing the corresponding dynamic key.
  • Page 29 HOME SCREEN SHORTCUTS The navigation Up, Center, and Down keys are displayed with their assigned app. You can customize and assign the app of your choice. For more information, refer to "Home Screen Shortcuts". SYSTEM SETTINGS System settings refer to the following settings. For more information, refer to their respective sections (as indicated in the table of contents): •...
  • Page 30 Notifications To view the details of any received notifications, start on the home screen and select "Notification" by pressing the corresponding dynamic key. When you select Notification, the My Notifications window appears and displays all your notifications. Quick Settings To access the Quick Settings menu, start on the home screen and press the Left Navigation key.
  • Page 31 DATA You can toggle your Mobile Data settings ON or OFF. For more information, refer to the section "Non-carrier Data usage". MOBILE HOTSPOT You can enable or disable Mobile hotspot settings. For more information, refer to "Hotspot and Tethering". BLUETOOTH You can toggle your Bluetooth settings ON or OFF.
  • Page 32 Missed Events To view the missed events from the home screen, press the Right navigation key. Missed events refer to any calls or events that were saved earlier on the device. The missed events shown on the external display are the same as on the lock screen of the internal display.
  • Page 33 Wi-Fi is a wireless network technology that provides internet access at a distance of up to 100 feet, depending on the Wi-Fi router and surrounding conditions. You can access the internet when you connect your XP3plus 5G to a Wi-Fi network. To connect your phone to a Wi-Fi network: From the Home screen, select Menu >...
  • Page 34 • Security: Set the security type to None, Enhanced Open, WEP, WPA/WPA2-Personal, WPA3-Personal, WPA/WPA2/WPA3-Enterprise, WPA3-Enterprise, WPA3-Enterprise 192-bit. • Scan QR code. Enable Advanced options to set the Hidden network, Metered and Proxy, IP settings, and Privacy. Select Save to save the network settings. CONNECT TO A NETWORK Select a desired network from the list after the Wi- Fi scanning is complete.
  • Page 35 XP3plus 5G to another device, a PC or television. SAVED NETWORKS If your XP3plus 5G is connected to a Wi-Fi network, you can view all the saved Wi-Fi networks in your device. From the Home screen, select Menu > Settings ( ) >...
  • Page 36 NON-CARRIER DATA USAGE To monitor your data usage, adjust your data usage settings. From the Home screen, select Menu > Settings ( ) > Network & Internet ( Select Internet > Non-carrier data usage. When Wi-Fi is enabled, it shows the data used for a particular time frame.
  • Page 37 and receiving messages. • Mobile data: Enable Mobile data to get connected to the internet and use mobile data services such as email, web browsing and push notifications over the cellular network. • Data during calls: Enable this option to allow this SIM to be used for mobile data only during calls.
  • Page 38 • Choose network: Your network operator name is displayed. • Access Point Names: You can view the access points related to your SIM provider. • Use Controlled PLMN: View the list of defined PLMNs in priority order. You can add new PLMN. Select eSIM management.
  • Page 39 USB tethering: Tethering is enabled only when the USB is connected to the device. This will allow the XP3plus 5G to share the internet connection via USB. Bluetooth tethering: When you activate Bluetooth tethering, you can share your phone’s internet connection with other...
  • Page 40 Data Saver Some applications actively use data when running in the background. Enable Data Saver to restrict apps from using data in the background. From the Home screen, select Menu > Settings ( ) > Network & Internet ( Select VPN. Select Add.
  • Page 41 alert history here. Select Options > Settings to manage Wireless Emergency Alert settings • Allow alerts: Enable this option to receive wireless emergency alert notifications. • Extreme threats: Enable this option to get the extreme threat alerts to life and property. For example, Tsunami, Tornado, Extreme wind, Hurricane, and Typhoon warnings.
  • Page 42 minutes, Every 15 minutes, and Never. NETWORK AND INTERNET SETTINGS...
  • Page 43 Bluetooth connected headsets can be connected and used during telephone calls. PAIR NEW DEVICE You can activate Bluetooth and pair your XP3plus 5G device with other Bluetooth devices: A list of paired Bluetooth devices are displayed. Ensure that Bluetooth is activated on the other device too.
  • Page 44 APPS SETTINGS Recently Opened Apps From Home screen, select Menu > Settings ( > Apps ( You can view recently opened apps. Select SEE ALL APPS to view the list of apps installed on the device. You can change the preferences for installed apps by pressing the OK key.
  • Page 45 Special App Access From Home screen, select Menu > Settings ( > Apps ( Select Special app access. The following settings are displayed: • ALL files access • Wi-Fi control • Battery optimization APPS SETTINGS...
  • Page 46 NOTIFICATIONS SETTINGS Notification History From Home screen, select Menu > Settings ( > Notifications ( Select Notification history. Turn on Notification history to view your recent and snoozed notifications. Flash Call Alert From Home screen, select Menu > Settings ( >...
  • Page 47 ADDITIONAL SETTINGS Battery From the Home screen, select Menu > Settings ( > Battery ( Select Battery usage to view usage since the last full charge. Turn on Battery saver automatically by selecting options below: • Set a schedule: You have options to set the battery saver: No schedule Based on percentage...
  • Page 48 Storage From the Home screen, select Menu > Settings ( > Storage ( You can view the total memory and currently used memory. Turn on Storage Manager to allow it to manage your storage. You can set a photo and video auto-removal frequency (over 30, 60, or 90 days old).
  • Page 49 Sound & Vibration From the Home screen, select Menu > Settings ( ) > Sound & vibration ( Select Profile and the following options are displayed: STANDARD: Set to Standard and select Edit. The following options are displayed: • Sound: You can set Media volume, Ring volume, Alarm volume, Notification volume, Phone ringtone, Default notification sound.
  • Page 50 indication will not be affected. If the Flash Notification alert is enabled and the battery level is above 20%, you can use the camera flashlight for missed events. If the Flash call alert is enabled, you can use Flash camera light for an incoming voice call. SILENCE: Set to Silence and select Edit.
  • Page 51 NOTE: In addition to default profiles, users can create customized profiles. TO CREATE A NEW PROFILE From the home screen, select Menu Settings ( ) > Sound & vibration ( Select Profiles > Create. Enter the required profile name. A maximum length of 24 characters is allowed for the profile name, and the name must be unique.
  • Page 52 notification volume. • Alarm volume: You can increase, decrease or mute the alarm volume. • Phone ringtone: You can select the required ringtone from the list. • Vibrate & haptics: Enable or disable vibration for calls, notifications, and alarms. • Shortcut to prevent ringing: Enable this option to prevent ringing.
  • Page 53 Display From the Home screen, select Menu > Settings ( ) > Display ( Set one of the following options to configure your phone’s display: • Brightness level: Set the brightness of the phone display. This also optimizes the battery power. •...
  • Page 54 Wallpaper From the Home screen, select Menu > Settings ( ) > Wallpaper ( Set the wallpaper for your home screen. You can select from one of the following wallpaper collections: • Gallery: Includes photos and screenshots taken using the phone’s camera. •...
  • Page 55 • Vibrate & haptics: Enable or disable vibration for calls, notifications, and alarms. • Speaker: Enable this option to switch audio among earpiece, speaker and accessory (if attached) during a call. Captions • Caption preferences: When Captions is set to ON, you can set the following options: Show captions Caption size and style...
  • Page 56 screen when you receive notifications or when alarms sound. • Hearing devices: Your phone can be used with hearing aids, cochlear implants, and other amplification devices. • Audio adjustment: You can enable or disable mono audio, and adjust audio balance. General - Text-to-speech output: •...
  • Page 57 More security settings: • Device admin apps: Select the apps and activate the device admin apps. • Sonim Care: You can activate this admin app to allow Sonim Care to control how and when the ADDITIONAL SETTINGS...
  • Page 58 • Sonim Scout: You can activate this admin app to allow Sonim Scout to view and control the screen, as well as view and perform actions. • SIM lock: Set your SIM PIN. • Encryption & credentials: •...
  • Page 59 Privacy From the Home screen, select Menu > Settings ( ) > Privacy ( Permission Manager: Apps with the following permission can access to your data: • Body sensors • Calendar • Call logs • Camera • Contacts • Files •...
  • Page 60 Location From the Home screen, select Menu > Settings ( ) > Location ( Set the Use Location to ON status. Recent access: View a list of apps that have recently requested your location. App location permissions: View which apps have permission to access location services.
  • Page 61 Safety & Emergency From Home screen, select Menu > Settings ( ) > Safety & emergency ( Medical information: Add your medical information such as your name, address, blood type, allergies, etc. Emergency SOS: • Use Emergency SOS: Turn the Emergency SOS function on.
  • Page 62 Language, Speech rate, and Speech pitch. HOME SCREEN SHORTCUTS On your XP3plus 5G, you can program the 3 Navigation keys to quickly access and launch the selected apps on your device. From the Home screen, select Menu > Settings ( ) >...
  • Page 63 Select the Navigation up key and select the app you want to launch when you press the Navigation up key. Select the Navigation center key and select the app you want to launch when you press the Navigation center key. Select the Navigation down key and select the app you want to launch when you press the Navigation down key.
  • Page 64 NOTE: You must activate your PTT subscription with the carrier to use the PTT service. KEYBOARD Manage your keyboard settings From the Home screen, select Menu > Settings ( ) > System ( Select Keyboard > On-screen keyboard > 12key keyboard.
  • Page 65 DATE & TIME You can set and display the date and time on the phone. You can also select the display format. From the Home screen, select Menu > Settings ( ) > System ( Select Date & time. Select the following options to configure the phone: •...
  • Page 66 Select System update. Select Update. If any updates are required, the update process begins. If no updates are required, a message will be displayed showing that no updates are available for your phone. Select Wi-Fi only to check for download updates when Wi- Fi is available.
  • Page 67 About Phone From the Home screen, select Menu > Settings ( ) > About phone ( ). The following information is displayed: • Device name • IMEI (sim slot 2) • Phone Number (sim slot 1) • System version • •...
  • Page 68 SMS message, it is converted to an MMS message automatically. Adding Contact For The First Time After inserting the SIM when you switch on the XP3plus 5G for the first time and there are no contacts listed in the device or SIM, you have two options: Press Add from CSK (Center Soft Key), enter all the details and then press Save from CSK to save the contact.
  • Page 69 Sending A Message From Contacts You can send SMS and MMS messages to your contacts. From the Home screen, select Menu > Contacts ( Scroll to the desired contact and select the contact to view the details. Select Message. Enter the message and select Options > Attach photos/videos to attach the photos and videos.
  • Page 70 Deleting A Contact From the Home screen, select Menu > Contacts ( Scroll to the desired contact and select the contact to view the contact details. Select Options > Delete. The contact is deleted after the confirmation. Select the desired contact from the contact list and select Options >...
  • Page 71 A confirmation message is displayed. Select OK to confirm. The contact is imported to the phone address. EXPORT TO SIM CARD From the Home screen, select Menu > Contacts ( Select Options > Import/export. Select Export to SIM card. Select the contact to be exported from Phone to SIM card. Select Done.
  • Page 72 IMPORT FROM CLOUD You can sync your cloud contacts, (e.g., google, exchange active sync and outlook contacts from server to device): From the Home screen, select Menu > Contacts ( Select Options > Import/export > Import from cloud. You can select either account to sync contacts from the selected account server.
  • Page 73 multimedia message to any mobile phone. Managing Blocked Numbers If you wish, you can block numbers. If you block a number, you will not be able to receive either a call or a text message from a blocked number. From the Home screen, select Menu > Contacts ( Select Options >...
  • Page 74 MANAGING CALL SETTINGS Making A Call From the Home screen, select Menu > Phone ( The phone screen shows the last dialed number, missed calls, and received calls. Select a call and press the Call key to make a call. IMPORTANT: Five (5) fast presses of the end button will start an e911 call.
  • Page 75 Select Save. The contact is saved. Viewing Call History From the Home screen, select Menu > Phone ( The Recent calls screen is displayed with recently called, received, and missed calls. Deleting Call History From the Home screen, select Menu > Phone ( On the Recent calls screen, select Options >...
  • Page 76 Call Settings DISPLAY OPTIONS From the Home screen, select Menu > Phone ( On the Recent calls screen, select Settings > Display options. You can display contacts using the following options: • Sort by First name Last name • Name format First name first Last name first SOUNDS AND VIBRATION...
  • Page 77 USED DATA From the Home screen, select Menu > Phone ( On the Recent calls screen, select Settings > Used data. You can view the total sent data, total received data, and all data sent/received. QUICK RESPONSES When you are not able to answer an incoming call, you can send a quick response to the caller.
  • Page 78 save the account: • Username: Username to login to SIP account. • Password: Password to login to SIP account. • Server: SIP server details. • Optional Settings: Select to view/modify or hide optional details such as Authentication username, Display name, Outbound proxy address, Port number, Transport type and Send keep-alive.
  • Page 79 Call forwarding: You can forward your incoming calls to a number in the contacts or a new number, provided your network operator supports this service. Select one of the following call-forward options: When Forward calls when you do not answer unanswered incoming calls.
  • Page 80 • Call waiting: When call waiting is enabled and the phone is already engaged in an active mobile call, the incoming number is displayed when you receive a call. To activate call waiting in the Call settings screen, enable Call waiting. BLOCKED NUMBERS You will not receive calls or messages from blocked numbers.
  • Page 81 ACCESSIBILITY From the Home screen, select Menu > Phone ( On the Recent calls screen, select Settings > Accessibility. • TTY mode: Set any one of the following options: TTY Off: Disables TTY mode. TTY Full: Enables TTY mode for both incoming and outgoing calls.
  • Page 82 OPEN/CLOSE FLIP From Home screen, select Menu > Phone ( On Recent calls screen, select Settings > Open/Close flip. The following options are displayed to answer a call using the flip: • Open to answer: Turned On: During an incoming call, opening the flip will connect the call.
  • Page 83 SENDING MESSAGES SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via the SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. You can use your phone's messaging to send SMS and MMS messages to other mobile phones or any other equipment that can receive SMS and MMS.
  • Page 84 When you add an attachment, the message is automatically converted to a multimedia message. MMS charges will apply, based on the operator. You can add any multimedia attachment up to a size of <= 2 On a new message screen, select Options, and the following options are displayed: •...
  • Page 85 Wireless Emergency Alerts From the Home screen, select Messaging ( Select Options > Wireless Emergency Alert. You will receive active and emergency alerts from the service provider. Message Settings From the Home screen, select Messaging ( Select Options > Settings. The following settings are displayed: SETTINGS DESCRIPTION...
  • Page 86 SETTINGS DESCRIPTION ADVANCED SETTINGS Text (SMS) messages settings Delivery reports Enable this option to request a delivery receipt for each message you send. Message template Edit the quick message template. SMS signature Enable this option to edit SMS signature to do SMS signature.
  • Page 87 T-MOBILE DIRECT CONNECT Your Sonim mobile comes with a pre-loaded T-Mobile Direct Connect (TDC) application. Push to Talk requires a subscription to work. Additional charges may apply. Contact your T-Mobile representative for more information about T-Mobile Direct Connect. NOTE: To use the PTT service, you must activate your PTT subscription with the carrier.
  • Page 88 Sonim Scout The Sonim Scout is a solution that enables users to register with Sonim and utilize several key enterprise features. A Sonim Cloud account is required to fully utilize Scout capabilities. For more information, visit https://www. sonimcloud.com. To access Sonim Scout, from...
  • Page 89 The Support tab consists the following features: of the following features: • Contact Transfer • Remote Support • Sonim Care • Sonim BLE Connect • Warranty • Call Screening Registration • Stealth Mode • Remote Log Capture • Device Settings •...
  • Page 90 Enter the URL to search for the required information or any website. Camera The Sonim XP3plus 5G has a rear camera with 8MP fixed focus for taking pictures and videos. The pictures and videos are saved in the Gallery. NOTE: All camera features are not applicable to the non-camera variant devices.
  • Page 91 next to the cities to add them to the Clock. Added cities are listed in alphabetical order. • The local time in the home city is displayed in the upper half of the screen. • To set the home city, select the desired city from the list.
  • Page 92 Gallery The pictures, videos, and screenshots that are captured from the camera are stored in the Gallery. From the Home screen, select Menu > Gallery ( ). You can view the photo album, screenshots, and individual pictures. From the Gallery, you can select Camera to switch to the camera to capture pictures or videos.
  • Page 93 Select the Options key to view the list of the following available options: • Today: Access current date events. • New event: This option can add a new event. • Agenda: Select each agenda and view the event details. • Search: You can search for a particular event.
  • Page 94 APPLICATIONS Downloads Use the Downloads screen to view, open, or delete the downloaded files. From the Home screen, select Menu > Applications ( Select Downloads ( Select Options > Select to select the downloaded file to be opened, viewed or deleted. Backup And Restore You can back up your data to an SD card if you need to replace your device or would simply like to do so for safety reasons.
  • Page 95 Voice Commands The XP3plus 5G device includes a voice recognition system for basic commands and voice dialing. From the Home screen, select Menu > Applications ( Select Voice Commands ( You can give a command by speaking over the phone using your voice.
  • Page 96 File Explorer You can view/edit/delete/share the files stored in the phone through File Explorer ( To view the files, select Menu > Applications ( ) > File Explorer ( Select any folder and press Options to view the following options: Recent: Displays the recent files captured or stored.
  • Page 97 Exit: You can select the Exit option to exit  from File Explorer. X320 (XP3plus 5G): Displays the different folders in the device drive. Select Search, to Search for the file and folder. Select Move to, to move the folder to other locations.
  • Page 98 • Select Albums to view the music files sorted by album. • Select Songs to view the complete list of songs stored in your phone. • Select Playlists to access the default playlists in the music folder. • Select the Recently added playlist to view the music files that have been recently added to the music folder.
  • Page 99 Note You can create notes using the Note app. From the Home screen, select Menu > Applications ( > Note ( Press New to create a new Note. Calculator The default calculator on this phone is designed for simple mathematical calculations, and the advanced panel is used for scientific calculations.
  • Page 100 PHONE SPECIFICATIONS FEATURE DESCRIPTION Chipset Qualcomm SM4450 SA+NSA 4RX Band UMTS: B1/2/4/5/8 LTE: B1/2/3/4/5/7/8/12/13/14/20/25 /26/28/38/41/42/43/48/66/71 5G: n2/n5/n7/n14/n25/n28/n38/ n41/n48/n66/n71/n78 Wi-Fi Dual band, 802.11 a/b/g/n/ac with hotspot function excluding Wi-Fi 5G band 2/3 Memory 32GB eMMC + 4GB LPDDR, Micro SD Languages English, Spanish, Canadian French, Korean, Supported Traditional Chinese, Simplified Chinese...
  • Page 101 Dedicated Keys PTT Key, Volume Keys, Emergency Key, External Dynamic Keys Ports USB Type C port, 3.5mm Headset port with SecureConnect DISPLAY SIZE Internal/External: 2.95"/1.77" Resolution Internal/External: 854x480/128x160 Outdoor Visibility Capacity 262K AUDIO Microphone 2 Mics with noise cancellation Speaker Front Speaker with smart PA, Support HD voice and wide band MULTIMEDIA...
  • Page 102 NOTE: All camera features are not applicable to the non-camera variant devices. NOTE: If Flash notification alert is enabled, when battery is above 20% level, you can use camera flashlight for missed events. PHONE SPECIFICATIONS...
  • Page 103 REGULATORY INFORMATION Additional Battery Information BATTERY USAGE Your Sonim XP3plus 5G phone comes with a removable battery. For any battery-related questions, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at support@sonimtech.com. • Use only a Sonim XP3plus 5G certified battery (BAT- 03000-01S, supplied by SCUD (Fujian) Electronics Co.,...
  • Page 104 CHARGING THE BATTERY The battery delivered with your mobile phone is not fully charged. recommend charging your device fully before using it for the first time. • The ambient temperature during charging shall be in the range 0°C to 40°C (32°F to 104°F) •...
  • Page 105 40% and 50%. • Recharge the battery once every 6 months using the original Sonim wall charger and charging cable. VERIFYING AND OPTIMIZING BATTERY USAGE You can check the battery usage status and also close some applications to save battery power. Select Menu > Settings ( ) >...
  • Page 106 Environmental Warning DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT The symbol of the crossed-out wheeled bin indicates that this product and any enhancements marked with this symbol cannot be disposed of as unsorted waste; instead, they must be taken to separate collection for end-of-life disposal. DISPOSAL OF BATTERY Please check local regulations for disposal of batteries.
  • Page 107 Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Use only Sonim XP3plus 5G approved charging equipment to charge your phone and avoid damage to your phone. REGULATORY INFORMATION...
  • Page 108 Ensure that only qualified personnel install or repair your phone. The Sonim X3plus 5G is waterproof and can be submerged to a depth of up to 6.56 Feet (2 meters) for 30 minutes. Ensure that the audio connector is closed correctly.
  • Page 109 Battery Safety Statement • Do not disassemble or open, crush, bend or deform, puncture or shred. • Do not modify or re-manufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard. •...
  • Page 110 Emergency Calls Mobile phones operate using radio signals, which cannot guarantee a connection under all conditions. Therefore, you should never rely solely on any mobile phone for essential communications, such as medical emergencies. Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use.
  • Page 111 Protecting Your Personal Information Your device can store personal information in various locations, including a SIM card, eSIM, memory card, and built-in memory. Be sure to remove or clear all personal information (perform a Factory Reset) before recycling, returning, or giving away your device. Choose your third-party apps and updates carefully, and install them only from trusted sources.
  • Page 112 Hearing Aid Compatibility (HAC) 2019 REGULATIONS FOR MOBILE PHONES This phone is hearing aid compatible as determined by ANSI C63.19- 2019. This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, some newer wireless technologies used in this phone may not have been tested yet for compatibility with hearing aids.
  • Page 113 RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for a wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR.
  • Page 114 RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: WYPS13030. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and be positioned a minimum of 15 mm from the body.
  • Page 115 measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult with the dealer or an experienced radio or TV technician for assistance.
  • Page 116 Additional Statement For Phones This device has been tested for compliance with IC SAR values at a typical operating position near the body. To ensure that RF exposure levels are below the levels tested, use accessories with this equipment to maintain a minimum separation distance of 1.0 cm between the body of the user and the device.
  • Page 117 Conditions Of Acceptability The mobile phone shall only be charged in a safe area using a charger approved as SELV or Class 2 equipment against CAN/CSA C22.2 No. 62368-1 and ANSI/UL 62368-1 or equivalent standard as defined in the Canadian Electrical Code C22.1, Section 16-200 and/or National Electrical Code (NFPA 70), article 725.121.
  • Page 118 transmit signals that could interfere with this equipment. Some airlines may permit the use of devices while the aircraft is on the ground. When using your device on an airplane, follow the airline's instructions and either power your device off or put it in Airplane Mode as directed. When the aircraft is in the air, your device MUST be powered off or placed in Airplane Mode.
  • Page 119 CSA Certificate No. 80215067 Class I, Division 2, Groups A, B, C and D, T4 cCSAus Class II, Division 2, Groups F and G, T4 Class III, Division 2 Sonim XP3plus USER GUIDE 11 July 2025, V2.7.03 T-Mobile EN REGULATORY INFORMATION...