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AJAX Systems Hub BP Jeweller User Manual

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Hub BP Jeweller user manual | Ajax Systems Support
Hub BP Jeweller is a wireless control panel powered by an external battery.
It supports photo verification. The hub is connected to the Ajax Cloud server
via two SIM cards (2G/3G/LTE) and has external antenna connectors for
сellular, Jeweller, and Wings communication channels.
To be connected to the Ajax Cloud server, Hub BP Jeweller requires internet
access. Two SIM cards are used as available communication channels.
https://support.ajax.systems/en/manuals/hub-bp/
Hub BP Jeweller user manual
Language:
Eng
Updated May 19, 2025
27.06.25, 11:17
Partner Portal
Страница 1 из 45

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Summary of Contents for AJAX Systems Hub BP Jeweller

  • Page 1 Hub BP Jeweller user manual Updated May 19, 2025 Hub BP Jeweller is a wireless control panel powered by an external battery. It supports photo verification. The hub is connected to the Ajax Cloud server via two SIM cards (2G/3G/LTE) and has external antenna connectors for сellular, Jeweller, and Wings communication channels.

  • Page 2: Functional Elements

    Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Buy Hub BP Jeweller Buy ExternalAntenna Functional elements Casing elements 1. Screws that secure the casing lid. To unscrew them, use a bundled hexagon key (Ø 4 mm). 2. Light guides for the hub state indication.
  • Page 3 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 An internal battery is not included. 4. QR code and ID (serial number) of the control panel. 5. Perforated part of the casing. It is necessary for the tamper to trigger in case of any attempt to detach the device from the surface.
  • Page 4 2. Power button. 3. QR code. Use it to add the hub to the space in an Ajax app. 4. Fixing points to attach the Hub BP Jeweller board into the casing. 5. LED indicator. 2. External antenna connector for Wings communication channel (SMA female connector).

  • Page 5: Operating Principle

    14. Polarity error indicator for an external power source. 15. Second tamper button. Operating principle Hub BP Jeweller is a control panel of an Ajax system. It controls the operation of connected devices. You can connect up to 100 wireless Ajax devices to Hub BP Jeweller.
  • Page 6 Sabotage protection Hub BP Jeweller has two SIM card slots for connecting to the Ajax Cloud server. This allows you to connect the device to two different mobile network operators at the same time. If one of them is unavailable, the hub automatically switches to another one and informs the security company’s monitoring station and system...
  • Page 7 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 When a jamming attempt is detected, the system switches to an idle radio frequency and sends notifications to the security company’s monitoring station and system users. What is security system jamming The hub regularly checks the quality of communication with all connected devices.
  • Page 8 60 seconds after the connection is lost. Learn more OS Malevich Hub BP Jeweller is run by the real-time operating system OS Malevich. It is protected from viruses and cyber-attacks. OS Malevich brings new features and functionality to the Ajax security system through over-the-air updates.
  • Page 9 Hub BP Jeweller can light up red, white, purple, yellow, blue, or green, depending on the state. Users can also monitor the Hub BP Jeweller states in Ajax apps. Indication Event Note Lights up green.
  • Page 10 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 SIM cards. indicator will blink every 10 seconds. Learn more Lights up red. The hub is not connected to When operating on an the internet or the Ajax Cloud internal battery only, the server.
  • Page 11 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Entering. White LED lights up for 2 Arming is completed. The hub (or one of the seconds. groups) is changing its state from Disarmed to Armed. Green LED lights up for 2 Disarming is completed.
  • Page 12 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 The indication is displayed only if Restoration after hold-up alarm is enabled in the settings. Red LED flashes. The number of flashes There is an unrestored state equals the Device No. of a after the confirmed or...
  • Page 13 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Yellow LED lights up for 5 Intrusion alarm. There is an unrestored state seconds. after the intrusion alarm. The indication is not displayed if there is a confirmed intrusion alarm condition.
  • Page 14 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 hub. The indication is displayed only if Restoration after Lid opening is turned on in the settings. Yellow and blue LED flashes Other malfunctions. There is an unrestored fault in sequence for 5 seconds.
  • Page 15 LED lights up green. Access to indications Hub BP Jeweller users can see the British disco indication after they: Arm/disarm the system using the Ajax keypad. Enter the correct user ID or personal code on the keypad and perform an action that has already been performed (for example, the system is disarmed, and the disarm button is pressed on the keypad).
  • Page 16 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 All users can see the Hub state changes indication. Alert indication If the system is disarmed and any of the indications from the table are present, the yellow LED flashes once per second.
  • Page 17 Connecting the hub to Ajax Cloud To be connected to the Ajax Cloud server, Hub BP Jeweller requires internet access. The connection is needed for the operation of Ajax apps, remote setup and management of the system, and sending push notifications to...
  • Page 18 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 2. Remove the lid of the hub casing. 3. Install the Hub BP Jeweller board into the casing. 4. Connect the power supply to the appropriate connectors: https://support.ajax.systems/en/manuals/hub-bp/ Страница 18 из 45...
  • Page 19 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 1 — External power source terminal connector. 2 — Internal battery connector. Connect a 12 V⎓ battery. 3 — Polarity error indicator for a external power source. 4 — Polarity error indicator for a internal battery.
  • Page 20 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 1 — Slot 1 for micro SIM. 2 — Slot 2 for micro SIM. 2. Hold down the hub’s power button. As soon as the hub is on, the LED on the hub board will light up.
  • Page 21 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Granting access to all system functions (to display notifications in particular) is a mandatory condition for managing the Ajax system via the smartphone/tablet. 1. Open the Ajax app and log in to your account.
  • Page 22 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Malfunctions The hub may notify about malfunctions. Tapping on opens the list of all malfunctions. The Malfunctions field is available in device States and is displayed only if a malfunction is detected, e.g.: Battery isn’t found.
  • Page 23 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Icons display some of the Hub BP Jeweller statuses. You can view them in the Ajax app, in the Devices tab. Icon Meaning The hub operates in the 2G network.
  • Page 24 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 The hub is not directly connected to the central monitoring station of the security company. The icon is not displayed if direct connection is not available or not configured.
  • Page 25 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Parameter Meaning Tap the button to open the list of the malfunctions Malfunction The field appears only if a malfunction is detected. The signal strength of the active SIM mobile network.
  • Page 26 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 External antenna breakage detection is possible only when the hub casing is closed properly. External antenna connection status: Connected — the antenna is connected to a Jeweller port. Not connected — the antenna is not connected to a Jeweller port.
  • Page 27 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 External antenna breakage detection is possible only when the hub casing is closed properly. The status of connection between the hub and Ajax Cloud: Online — the hub is connected to Ajax Cloud.
  • Page 28 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Learn more The status of tampers that respond to dismantling or opening of the hub casing: Closed — the hub lid is closed. The normal state of the hub casing.
  • Page 29 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 has bonus SMS/calls, it will be able to call and send SMS, even if this field displays the Not connected status. Displays active SIM card: SIM card 1 — the hub works with a SIM card installed in the first slot.
  • Page 30 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 acceptable, and –70 dBm is invalid. What is security system jamming The status of direct connection of the hub to the central monitoring station of the security company: Connected — the hub is directly connected to the security company’s...

  • Page 31: Selecting The Installation Site

    Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 set. Date, time — the next wake-up on demand is scheduled for the specified date and time. to open the feature settings. Settings Ajax PRO apps are available only in Hub model name.
  • Page 32 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Fix the Hub BP Jeweller casing on a vertical surface using bundled fasteners. All the necessary holes for fastening have already been made in the casing. It is necessary to fix the hub vertically so that the tamper responds if someone tries to detach a device.

  • Page 33: Installation Of The Control Panel

    Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 stable operation of the security system. If the system has devices with signal strength of 1 or 0 bars, consider using ExternalAntenna or relocating the hub or device. If this is not possible or the...
  • Page 34 — it is required for tamper triggering in case of any attempt to detach the hub casing. 3. Place the Hub BP Jeweller board into the casing on the holders. 4. Connect a 6–12 V⎓ external power source.
  • Page 35 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 5. Connect a 12 V⎓ internal battery. Do not connect third-party power sources, as this may cause the hub to fail. Use a 12 V⎓ battery. The maximum dimensions of the battery to be installed in the casing are 151 ×...
  • Page 36 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 3. In places with high levels of radio interference. This could result in the loss of connection between the hub and wireless Ajax devices or false notifications about security system jamming .
  • Page 37 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 5. Set the required parameters. 2. Tap on Back to save the new settings. Name Room Cellular Keypad access codes Security schedule Detection zone test Jeweller Service User guide Transfer settings to another hub https://support.ajax.systems/en/manuals/hub-bp/...
  • Page 38 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Remove hub Space settings Settings can be changed in the Ajax app 1. Select the space if you have several of them or if you are using a PRO app.

  • Page 39: Additional Features

    Ajax cameras and NVRs and with third- party cameras that support RTSP protocol or SDK integration. How to connect cameras to the Ajax system Cameras and NVRs that can be connected to Hub BP Jeweller: Devices Quantity Ajax cameras via Ajax NVRs...
  • Page 40 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 Hub BP Jeweller allows creating 32 scenarios and minimizing the human factor impact on safety. The hub can manage the security of the entire facility or group according to a schedule; activate the smoke machine if intruders enter the room;...

  • Page 41: Maintenance

    Ajax Cloud server and are not processed or analyzed. Learn more Maintenance Check the functioning of Hub BP Jeweller and connected devices regularly. The optimal frequency of checks is once every three months. Clean the hub casing from dust, cobwebs, and other contaminants as they emerge. Use a soft, dry cloth suitable for equipment care.

  • Page 42: Recommended Batteries

    Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 1. Hub BP Jeweller. 2. Installation kit. 3. Quick start guide. Recommended batteries We recommend using zinc-air alkaline batteries for extended battery life. Before connecting this battery type, make sure to remove the stickers from it or open the air shutoff valves.
  • Page 43 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 function power mode² saver mode² Cegasa eZ8 12/600 slow Cegasa eZ8 9/600 slow UPOWER 8PFP330 slow MC-ZA1200- Masterbattery 1200 standard Masterbattery standard KOMPACT700 Masterbattery KOMPACT800- slow 6V (0,6A) Masterbattery...

  • Page 44: Warranty

    Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 ² Іnternal battery isn’t charged. Warranty Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact Ajax Technical Support first.
  • Page 45 Hub BP Jeweller user manual | Ajax Systems Support 27.06.25, 11:17 https://support.ajax.systems/en/manuals/hub-bp/ Страница 45 из 45...

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