Denon AVR-3808CI Installer Manual
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Also See for AVR-3808CI:
- Service manual (216 pages) ,
- Owner's manual (108 pages) ,
- Control protocol (44 pages)
Related Manuals for Denon AVR-3808CI
Summary of Contents for Denon AVR-3808CI
- Page 1 DENON Remote Maintenance via Internet page: Ver 1.0 1 of 18 Installer’s Manual Remote Maintenance via Internet Installer’s Manual Ver 1.0 AVR-3808CI/AVR-3808/AVC-3808 AVR-4308CI/AVR-4308 AVR-5308CI/AVC-A1HD AVP-A1HD/AVP-A1HDCI D&M Confidential...
- Page 2 2 of 18 Installer’s Manual Overview This document is described about the DENON product which has remote maintenance function. The installer can do remote setup and remote control of the Ethernet appliance of the user home via internet. Setup to remote access via Internet by Installer.
- Page 3 DENON Remote Maintenance via Internet page: Ver 1.0 3 of 18 Installer’s Manual [Setup using AVR] 1） Push MENU button and select “Manual Setup” using CURSOR UP/DOWN button. Next, Push RIGHT/ENTER button and select “Option Setup”. In addition, Push RIGHT/ENTER button and select “Installer Setup”.
- Page 4 3） Setup “Server Login ID”. The E-mail address of the installer is set to “Server Login ID”. This is used to login of the DPMS (DENON Product Management Server) and to register access information to DPMS. Also, it is possible to input it even by the following command.
- Page 5 DENON Remote Maintenance via Internet page: Ver 1.0 5 of 18 Installer’s Manual [Setup using PC on LAN] 1） Check the IP address of AVR. 2） Run the Internet Explorer. Input the IP address. Select Setup Menu. (Ex.AVR4308CI) D&M Confidential...
- Page 6 DENON Remote Maintenance via Internet page: Ver 1.0 6 of 18 Installer’s Manual 3） Select the MANUAL SETUP. 4） Select the MANUAL SETUP. D&M Confidential...
- Page 7 6） Setup “Server Login ID”. The E-mail address of the installer is set to “Server Login ID”. This is used to login of the DPMS (DENON Product Management Server) and to register access information to DPMS. 7） Setup “AVR Access ID”.
- Page 8 DENON Remote Maintenance via Internet page: Ver 1.0 8 of 18 Installer’s Manual 10） Setup “Maintenance Mode”. Push LEFT/RETURN button twice and select “Maintenance Mode” using CURSOR UP/DOWN button. (“Manual Setup” - “Option Setup” - “Maintenance Mode”) 11） Setup “Web Access Port”.
- Page 9 DENON Remote Maintenance via Internet page: Ver 1.0 9 of 18 Installer’s Manual Confirmation Access to Ethernet Appliance If the setup is completed, you have to confirm that you can access from your PC to the Ethernet appliance. First of all, you have to connect your PC with the environment to which E-mail can be received.
- Page 10 DENON Remote Maintenance via Internet page: Ver 1.0 10 of 18 Installer’s Manual -“Maintenance Mode Error - Maintenance server is busy” The connection to the server was failed. The cause is thought that excessive traffic to the server. Please try executing again a few minuets later.
- Page 11 DENON Remote Maintenance via Internet page: Ver 1.0 11 of 18 Installer’s Manual Model Name Device ID (Ethernet appliance : MAC Address) Customer Information Data1 Customer Information Data2 Customer Information Data3 6） Next, you click the URL of “Direct-Access Information”.
- Page 12 DENON Remote Maintenance via Internet page: Ver 1.0 12 of 18 Installer’s Manual 9） You should confirm whether the Ethernet appliance can operate or not. If you confirmed the operation, please close internet browser on your PC. Next, select “Exit” and push ENTER button on the “Maintenance mode active” screen on the Ethernet appliance.
- Page 13 DENON Remote Maintenance via Internet page: Ver 1.0 13 of 18 Installer’s Manual - IP Address : IP Address of the current setting of the Ethernet appliance. - WAN Port Setting : 1024 - 65535 - LAN Port Setting : 443 3) Push MENU button and select “Manual Setup”...
- Page 14 DENON Remote Maintenance via Internet page: Ver 1.0 14 of 18 Installer’s Manual Remote Maintenance - Scenario. The use of the Remote Maintenance function is shown as follows. 1） First of all, the customer notifies the installer the problem by telephone.
- Page 15 DENON Remote Maintenance via Internet page: Ver 1.0 15 of 18 Installer’s Manual 5） The installer clicks “Direct-Access URL” of the E-mail. After that, confirmation dialog box is shown, the installer enters Access ID and Access Password set with Installer Setup of the Ethernet appliance.
- Page 16 16 of 18 Installer’s Manual DENON Product Management Server DPMS (DENON Product Management Server) preserves access information and firmware information, when the maintenance mode is executed with the Ethernet appliance. In addition, DPMS offers the function to display information by a browser.
- Page 17 DENON Remote Maintenance via Internet page: Ver 1.0 17 of 18 Installer’s Manual The following information is preserved in DPMS when the maintenance mode is executed. Displayed information is only your customer's information. (Information on other Installer is not displayed.) And this information is automatically deleted 24 hours after the maintenance mode is executed.
- Page 18 DENON Remote Maintenance via Internet page: Ver 1.0 18 of 18 Installer’s Manual The firmware information of the Ethernet appliance is displayed as follows. If you would like to access the Ethernet appliance, you push “Access” button. D&M Confidential...
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