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Go to www.vtechcanada.com for support and the latest VTech product news. VC931 VC931-12 VC9311-112 VC9311-122 2.4GHz Pan and Tilt IP Wi-Fi Camera Quick start guide (Canada version)
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Install MyVTech Cams mobile app MyVTech Cams mobile app allows you to access and monitor your area with your IP camera. NOTES • Make sure your mobile device meets the minimum requirement for the mobile app. Minimum requirement The app is compatible with: •...
Create account 1. After installing the app, tap your mobile device to run the app. • A welcoming tutorial is displayed. You can tap "Never show again" to skip the tutorial in future.
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2. Tap Sign Up to create your camera account.
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3. Fill in the respective information. • Email. Enter your email address for registration of your new camera account. We recommend that you use a common webmail service, such as Google Gmail • Password. Enter a new password for your camera account. •...
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4. Tap Terms of Use to read the terms of service of using MyVTech Cams mobile app. Tap the check box to acknowledge you have read and agree to the terms. 5. Tap Create.
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6. A camera account verification email will be sent to the email address that you have just entered for camera account registration. Check your email and activate your camera account by clicking the link in the email. • If you do not find the verification email in your Inbox folder, also check your Spam folder.
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7. Sign in to your account. The app displays the blank camera list after signing in.
Add camera On Android TIPS Before adding your camera, make sure: 1. Your mobile device is connected to a secured 2.4GHz Wi-Fi network. Your camera and your mobile device must connect to the same Wi-Fi network when adding camera. 2. Location service on your mobile device is enabled.
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Add a camera 1. Tap on the camera list. Then, tap to select the VC931 IP camera model on the top. 2. Follow the instructions shown on the screen. Then, tap Next.
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3. Tap to select the IP camera (VTECH_931_xxxx). “xxxx” represents the last four characters of the camera’s Wi-Fi MAC address shown at the bottom of the camera.
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4. Tap to select your preferred and secured 2.4GHz Wi-Fi network for your IP camera. You must select the same Wi-Fi network that your mobile device has connected to.
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5. Type in the password of the selected Wi-Fi network, and then tap Next.
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6. Enter a security key for the camera. Repeat entering the security key to confirm, and then tap Next. • The security key must contain 8 to 12 alphanumeric characters with at least one uppercase character and one number. NOTES • You may rename your IP camera.
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7. After you have successfully added the IP camera to your account, the app displays the camera list with the preview of your IP camera. NOTES • If you have more than one camera account and want to add your camera to another account, you will need to remove the camera from your original account first.
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Your camera and your mobile device must connect to the same Wi-Fi network when adding camera. 2. Location service on your mobile device is enabled. Add a camera 1. Tap on the camera list. Then, tap to select VC931 IP camera model on the top.
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2. Follow the instructions shown on the screen. Then, tap Next.
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3. Read through the instructions shown on the screen.
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i. Go to your mobile device’s Wi-Fi settings to select and set up your IP camera. ii. Tap to select the IP camera (VTECH_931_xxxx) from the list of available Wi-Fi networks. “xxxx” represents the last four characters of the camera’s Wi-Fi MAC address shown at the bottom of the camera.
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4. Tap to select your preferred and secured 2.4GHz Wi-Fi network for your IP camera. You must select the same Wi-Fi network that your mobile device has connected to.
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5. Type in the password of the selected Wi-Fi network, and then tap Next.
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6. Enter a security key for the camera. Repeat entering the security key to confirm, and then tap Next. • The security key must contain 8 to 12 alphanumeric characters with at least one uppercase character and one number. NOTES • You may rename your IP camera.
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7. After you have successfully added the IP camera to your account, the app displays the camera list with the preview of your IP camera. NOTES • If you have more than one camera account and want to add your camera to another account, you will need to remove the camera from your original account first.
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Update camera firmware Auto-prompt for camera firmware update The app will prompt you to update your IP camera firmware when there is a new version available. • It typically takes 3 to 5 minutes* to update and reboot your camera(s). • Once the update is complete, refresh your camera list.
Basic operation View the live camera Tap the camera view on the camera list to go to its live view.
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Take a snapshot to take a snapshot and save it in your mobile device.
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Record a video to record a video and save it in your mobile device. The icon changes to when recording. Tap it to stop recording.
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Play or mute sound to toggle between play sound or mute sound transmitted from the camera when streaming. • Make sure your mobile device’s speaker volume is not muted.
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Camera settings On the camera list, tap of a camera to go to its camera settings.
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Read the online app manual Driven by Android and iOS updates, MyVTech Cams mobile app, app manual, and online FAQs will be updated periodically. For latest information and supports, go and check the app manual and online FAQs. to display the side menu. 2.
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3. Tap App manual. NOTES • You can also scan the QR code on the right to open the online app manual in a web browser.
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