Red Hat CERTIFICATE SYSTEM 7.3 - AGENT GUIDE Manual page 49

1. Open to the agent services page, click List Requests in the left frame, enter the serial number for
the approved request, and click Find.
2. In the Request Queue form, click Details beside the relevant request. Right-click the certificate
serial number, and choose Open Frame in New Window from the pop-up menu.
3. In the new browser window containing the certificate, copy the URL from the location or address
field.
4. Create a new email message addressed to the requester.
5. Paste the URL into the body of the message, along with instructions to for the requester to go to
that URL and click the Import button at the bottom of the page to import the certificate.
Alternatively, include the URL for the agent services page in the email message along with the certific-
ate serial number, and instruct the user to do following:
1. Click the Retrieval tab. The List Certificates form should appear.
2. Enter the serial number of the certificate in both serial number fields.
3. Click Find.
4. When the Search Results form appears, click Details.
5. When the certificate appears, scroll down to the bottom of the form, and click Import Certificate.
Sending an Issued Certificate to the Requester
43