LG LM-K500QM5 User Manual
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LG LM-K500QM5 User Manual

LG LM-K500QM5 User Manual

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USER GUIDE
LM-K500QM5
Copyright ©2020 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71709101 (1.0)

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  • Page 1 USER GUIDE LM-K500QM5 Copyright ©2020 LG Electronics Inc. All rights reserved. www.lg.com MFL71709101 (1.0)
  • Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

  • Page 3: Instructional Notices

    Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
  • Page 4 Contacts Turning the power on or off Clock Installing the SIM card and Music memory card Calculator Removing the memory card LG ThinQ Charging the battery Audio Recorder Touch screen FM Radio Home screen Smart cleaning Screen lock Table of contents...
  • Page 5 LG Mobile Switch Game Launcher Appendix LG Language Settings LG Bridge Settings Phone software update Anti-Theft Guide Settings Open Source Software Notice Network & internet Information Connected devices Regulatory information Sound (FCC ID number, etc.) Notifications Trademarks Display Laser Safety Statement Wallpaper &...

  • Page 6: Custom-Designed Features

    Custom-designed Features...

  • Page 7: Camera Features

    Camera features Portrait You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background. • While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet. •...

  • Page 8: Gallery Features

    Gallery features Creating a movie You can create a new movie by putting images and videos together. On the home screen, tap , select an album, then tap Create movie. Select images or videos for your movie and tap Next. Edit the selected images and videos and then tap Save.
  • Page 9 Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
  • Page 10 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. Custom-designed Features...

  • Page 11: Google Assistant

    Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. • To use this feature, first connect to the network and sign in to your Google Account. Sign in Press the Google Assistant key on the left side of the device to launch Google Assistant.

  • Page 12: Fingerprint Recognition Overview

    Accessing by Voice When the home screen is turned off or locked, say “OK Google” or “Hey Google”. When the Google Assistant screen appears, say a command or ask a question. Accessing from Home Screen or Any Other Screen Press the Google Assistant key on the left side of the device. Say a command or question when you see on the bottom of the screen.
  • Page 13 PIN or Password. • If the device cannot detect your fingerprint, or you forget the value specified for registration, contact the LG Authorized Service Center with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.

  • Page 14: Registering Fingerprints

    Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification. On the home screen, tap Settings Lock screen & security Fingerprints. • This feature is available only when the screen lock is set. Lock the device with a pattern, PIN or password. •...

  • Page 15: Managing Fingerprints

    Managing fingerprints You can edit or delete registered fingerprints. On the home screen, tap Settings Lock screen & security Fingerprints. Unlock according to the specified lock method. From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

  • Page 16: Multi-Tasking Feature

    Multi-tasking feature Recent Uses Screen Swipe the Home button upward and hold to view the recent use history. Pop-up window You can open multiple apps on the screen and easily switch between them at any time. Swipe up and hold from the bottom of the screen.

  • Page 17: Multi Window

    To deactivate the multi window feature, drag the center bar up or down to the end of the screen. • The multi window feature is not supported in some LG apps or apps downloaded from the Play Store. Custom-designed Features...

  • Page 18: Basic Functions

    Basic Functions...

  • Page 19: Product Components And Accessories

    • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 20: Parts Overview

    Parts overview Proximity/Ambient light LED indicator sensor Front camera lens Earpiece Volume keys (+/-) Power/Lock key Google Assistant key Touch screen Microphone Microphone Rear camera lenses Flash SIM/Memory card tray Fingerprint sensor Stereo headset jack Speaker Charger/USB cable port Basic Functions...
  • Page 21 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 22 • Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor.

  • Page 23: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

  • Page 24: Installing The Sim Card And Memory Card

    Installing the SIM card and memory card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole on the card tray. Pull out the card tray.
  • Page 25 Put the SIM card (and a memory card; optional-sold separately) on the card tray with the gold-colored contacts facing downwards. for memory card (optional-sold separately) for SIM card Insert the card tray back into the slot. Basic Functions...

  • Page 26: Removing The Memory Card

    SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 27: Charging The Battery

    • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Using the device when it is charging may cause electric shock. To use the device, stop charging it.

  • Page 28: Using The Battery Efficiently

    • Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption. • Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.

  • Page 29: Touch Screen

    Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options.
  • Page 30 Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. •...

  • Page 31: Home Screen Overview

    Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Swipe up from the bottom edge of any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
  • Page 32 • Status bar: View status icons, the time and the battery level. • Weather widget: View the information of weather and time for a specific area. • Google Search widget: Type or speak to open Google Search. • Folder: You can create folders to classify the app based on desired criteria.

  • Page 33: Status Icons

    Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...

  • Page 34: Notifications Panel

    Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • You can drag down the notice window or tap to open the list of quick setting icons. • You can tap to add, delete or arrange icons in the notice window.

  • Page 35: Switching The Screen Orientation

    Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings on the home screen, tap Display and activate Auto-rotate screen.
  • Page 36 • To change the grid, touch and hold on a blank area of the Home screen, then select Grid. Tap the desired grid, then tap Apply. • To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings.

  • Page 37: Viewing The Background Theme

    Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 38 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 39: Home Screen Settings

    Home screen settings You can customize the Home screen settings. On the home screen, tap Settings Display Home screen. Customize the following settings: • Select Home: Select a Home screen mode. • Wallpaper: Change the Home screen background wallpaper. • Icon shape: Choose a desired shape for icons from the options provided.

  • Page 40: Screen Lock Overview

    Screen lock Screen lock overview Your device’ s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.

  • Page 41: Secure Lock Settings

    Customize Lock screen You can customize lock screen. On the home screen, tap Settings Lock screen & security Customize Lock screen. Select a function you want to set. • Wallpaper: Allow you to set the background for your Lock screen. •...
  • Page 42 On the home screen, tap Settings Extensions KnockON to enable the option. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 43: Memory Card Encryption

    Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. On the home screen, tap Settings Lock screen & security Encryption & credentials Encrypt SD card. Read the on-screen overview of memory card encryption and then tap Continue to continue.

  • Page 44: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Screenshot On the screen where you want to take a screenshot, drag the status bar downwards, then tap...
  • Page 45 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.

  • Page 46: Copy And Paste

    Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them. Touch and hold around the text you want to copy or cut. Drag to specify the area to copy or cut.

  • Page 47: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. On the home screen, tap Settings Sound Do not disturb. • Mode: Select a desired mode: - Priority only: Receive sound or vibrate notifications for the selected apps.

  • Page 48: Useful Apps

    Useful Apps...

  • Page 49: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 50: App Trash

    Uninstalling apps from the app store To uninstall an app, access the app store from which you downloaded the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.

  • Page 51: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • to set a widget for the app. •...

  • Page 52: Voice Call

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad On the home screen, tap Dial.

  • Page 53: Answering/Ending A Call

    Answering/Ending a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call with the Power key, tap Settings on the home screen and tap Network &...

  • Page 54: Viewing Missed Calls

    Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also on the home screen and tap Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons:...

  • Page 55: Making A Three-Way Calling

    Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.

  • Page 56: Sending A Message

    Messages Sending a message You can create and send messages to your contacts using the Messages app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. On the home screen, tap Specify a recipient and create a message. •...

  • Page 57: Starting The Camera

    Camera You can use the Camera app to take and share photos and videos. It has many state-of-the-art features such as Portrait, AI CAM, and much more. These features will allow you to easily and creatively capture your world. Starting the camera On the home screen, tap •...
  • Page 58 Auto mode You can take photos or record videos by selecting a variety of camera options. On the home screen, tap To take a photo, tap Photo, and tap . To record a video, tap Video, and tap Change timer Switch between front settings.
  • Page 59 Recording a video Select a camera mode and tap the subject to focus the camera on. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, • While recording a video, you may spread or pinch two fingers to zoom in or out.
  • Page 60 Additional options on the front camera Take a selfie by selecting its option between Gesture Selfie shot shot and Auto shot. Save as flipped Save as flipped images after taking selfies. • When using the front camera, you can adjust the makeup, filter, and stickers.
  • Page 61 Flash Jump-Cut Photos taken at a regular interval are saved as a GIF file. On the home screen, tap Select More by swiping camera mode, then tap • Photos are taken every 3 seconds and saved as a GIF file. •...

  • Page 62: Other Useful Features In The Camera App

    Burst shot You can take continuous shots of photos to create moving pictures. In the Photo mode, touch and hold • Continuous shots are taken at a fast speed while is held down. • When the storage is set as Internal storage, you can take up to 100 photos with the rear camera and 20 photos with the front camera.
  • Page 63 Focus peaking You can adjust the focus on the subject with the Focus peaking feature. Access Focus peaking by tapping the Manual Focus (MF) button. Move the toggle wheel up, down, left or right (depending on the orientation of the phone) to focus on the desired area, then take the photo. •...
  • Page 64 • The zoom feature is not available when using the front camera. Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera.
  • Page 65 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face.
  • Page 66 Save as flipped Before taking a photo with the front camera, tap Save as flipped. The image is flipped horizontally. • When using the front camera, you can change the selfie shot settings in the camera options. See Customizing the camera options for details.

  • Page 67: Gallery Overview

    • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device. • This feature is available only in specific modes. Gallery Gallery overview You can view and manage photos and videos saved on your device. On the home screen, tap •...

  • Page 68: Viewing Photos

    Viewing photos Back to the Access additional previous screen. options. Open Google Lens. Add to or remove Delete images. from your favorites. Edit images. Share images. • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
  • Page 69 • To adjust the sound volume, drag the right side of the video screen up or down. • To adjust the screen brightness, drag the left side of the video screen up or down. Editing videos While viewing a video, tap Use a variety of effects and edit tools to edit the video.

  • Page 70: Sharing Files

    Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • in an album, select files to delete, then tap DELETE. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days.

  • Page 71: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 72 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created online or from another device.

  • Page 73: Quickmemo+ Overview

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note On the home screen, tap QuickMemo+. to create a note.
  • Page 74 To write notes on the screen, tap Write notes using the tools. • : Zoom in or out, or adjust the area to capture. • : Write notes by hand. • : Erase handwritten notes. • : Undo the previous edit. •...
  • Page 75 • You can capture the entire screen by using the scroll capture feature. • While using an app such as Messages and Chrome, drag the notifications panel downwards and then tap . Then, tap capture the entire screen you are currently viewing as a single file. •...

  • Page 76: Contacts Overview

    Contacts Contacts overview You can save and manage contacts. On the home screen, tap Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap • A pop-up appears for selecting the saving location for contact. Select the desired location. Enter contact details and tap Save.
  • Page 77 Searching for contacts You can search for contacts by using one of the following options: • Tap the search bar at the top of the Contacts screen and enter the contact or phone number you want to search for. • Scroll the contact list up or down.
  • Page 78 Adding favorites You can register frequently used contacts as favorites. On the contact list screen, select a contact. On the contact detail screen, tap Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap ADD. Tap Save to save the new group.
  • Page 79 Timer You can set the timer to trigger an alarm after a specified period of time. On the home screen, tap Essentials Clock Timer. Set the time and tap Start. • To suspend the timer, tap Pause. To resume the timer, tap Resume. Tap Stop to stop the timer alarm.
  • Page 80 Music You can play and manage songs or music albums. On the home screen, tap Essentials Music. Select a category. Select a music file. Turn on/off Flash Light. Access additional options. Back to the previous screen. Set sound effects. Pause or play. Select a repeat mode.
  • Page 81 • Look for the ThinQ mark on the device to see if it can be connected to the LG ThinQ app. • to check various function of the LG ThinQ app. Useful Apps...

  • Page 82: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. On the home screen, tap Essentials Audio Recorder. to start recording. • To pause recording, tap to end the recording.

  • Page 83: Lg Mobile Switch

    LG Mobile Switch You can transfer data from your old LG device to a new LG device. On the home screen, tap Management LG Mobile Switch. You can also tap Settings on the home screen and tap System Backup LG Mobile Switch.
  • Page 84 Settings...

  • Page 85: Network & Internet

    Settings You can customize the device settings in accordance with your preferences. On the home screen, tap Settings. • If you enter a keyword on the search window at the top of the screen, you can conveniently access the option that needs to be set. Network &...
  • Page 86 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network & internet Wi-Fi Advanced Wi-Fi Wi-Fi Direct.

  • Page 87: Mobile Data

    Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network & internet Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Network & internet Mobile data. Customize the following settings: On: Enable to use data connections on mobile networks.
  • Page 88 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 89 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network & internet Tethering Wi-Fi hotspot and then tap to activate it.
  • Page 90 Timeout When the Mobile hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’...

  • Page 91: Mobile Networks

    Mobile networks You can customize mobile data settings. On the settings screen, tap Network & internet Mobile networks. Customize the following settings: • Data roaming: Turn data roaming on or off. • System select: Select your preferred network mode. • Access Point Names: View or change the access point for using mobile data services.

  • Page 92: Connected Devices

    Wireless Emergency Alerts You can view emergency alerts and customize your emergency alert settings. On the settings screen, tap Network & internet Wireless Emergency Alerts. Private DNS You can configure the Private DNS (Domain Name System) options. On the settings screen, tap Network & internet Private DNS. Select the desired option and tap Save.
  • Page 93 On the settings screen, tap Connected devices Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Connected devices File sharing. Customize the following settings: •...
  • Page 94 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Connected devices Printing. • If the desired printer is not in the list, install the printer driver from the app store.
  • Page 95 Sound You can customize sound, vibration and notification settings. On the settings screen, tap Sound and customize the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent. • Volume: Adjust the sound volume for various items. •...
  • Page 96 Notifications You can check a list of installed apps, and configure the settings for notifications. On the settings screen, tap Notifications. Customize the settings as desired. Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: •...
  • Page 97 • App scaling: Adjust the screen size of apps. Aspect ratio • This device uses 20.5:9 aspect ratio. Some downloaded apps may not support 20.5:9 aspect ratio. In this case, select the most optimal screen ratio for the app or consult the app provider for more information.

  • Page 98: Lock Screen And Security

    Lock screen & security You can customize lock screen and security settings. On the settings screen, tap Lock screen & security. • Google Play Protect: Scan the device periodically for potentially harmful codes or apps. • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device.
  • Page 99 • Set up SIM card lock: Lock or unlock the USIM card, or change the password (PIN). • Phone administrators: Allows privileges to restrict the control or use of the device to particular apps. • Trust agents: View and use trust agents installed on the device. •...
  • Page 100 • Activity controls: Select activities and information which you want Google to save. • Ads: Allows you to check the advertising ID and set the personalized ads. • Usage & diagnostics: Enable this option to help improve the Android experience by automatically sending diagnostic, device, and app usage data to Google.
  • Page 101 Gaming You can configure settings for game tools, graphics and battery saving feature. On the settings screen, tap Extensions Gaming. • Game Launcher: Tap to use the game launcher. • Game tools: Tap to activate this feature. You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games.
  • Page 102 Shortcuts You can use buttons such as the Lock/Power, Volume, and Google Assistant to run certain apps or functions right away. On the settings screen, tap Extensions Shortcuts. Customize the following settings. • View notification panel: Swipe down or up on the fingerprint sensor to open or close the notification panel.
  • Page 103 Battery You can view the current battery information or turn on power-saving mode. On the settings screen, tap Battery. Customize the following settings: • Battery usage: View the battery usage details. • Battery percentage on status bar: Displays the remaining battery level as a percentage on the status bar.
  • Page 104 Accounts You can add users to share your device and register a cloud account. On the settings screen, tap Accounts. Customize the settings. Digital Wellbeing & parental controls You can get an overview of your device usage, set a timer for each app, and manage the screen time and notifications.

  • Page 105: Update Center

    • Manage keyboards: You can change the device’ s basic keyboard setting, set the use environments for LG Keyboard or other installed keyboards, and set the speech recognition function for Google Voice input. Also, you can set whether to display the keyboard button in the touch button area on the home screen so that you can quickly switch to another keyboard.

  • Page 106: Date And Time

    You can back up data saved on your device to another device or account. On the settings screen, tap System Backup. Customize the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. See LG Mobile Switch for details.

  • Page 107: Restart & Reset

    Restart & reset You can reset the device including network and app settings. On the settings screen, tap System Restart & reset. Customize the following settings: • Auto-restart: Automatically restart and optimize the phone at a set time. Tap to activate this feature. The device automatically restarts at a set time and optimize itself.

  • Page 108: About Phone

    About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap System About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap System Regulatory &...
  • Page 109 • Vision Screen color adjustment: Adjust the display color. • Vision Monochrome: Switch the screen to monochrome mode. • Vision End call with the Power key: End a call by pressing the Power/Lock key. • Hearing Caption preferences: Turn on the subtitle service when playing videos for the hearing impaired.
  • Page 110 • Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time. • Motor & cognition Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input.
  • Page 111 Appendix...

  • Page 112: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 113: Installing Lg Bridge On A Computer

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to contact the LG Authorized Service Center. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 114: Lg Mobile Phone Software Update Via Over-The-Air (Ota)

    This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 115: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.

  • Page 116: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .
  • Page 117 DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. • Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. •...

  • Page 118: Laser Safety Statement

    This product employs a Laser system. To ensure proper use of this product, please read this owner’ s manual carefully and retain for future reference. Should the unit require maintenance, contact the LG Authorized Service Center. Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 119 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...
  • Page 120 This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 121 • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, contact the LG Authorized Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
  • Page 122 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 123 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, contact the LG Authorized Service Center. Appendix...
  • Page 124 Make sure the Bluetooth wireless feature is activated on the device you wish to connect to. Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact the LG Authorized Service Center. Appendix...
  • Page 125 A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems.

  • Page 126: For Your Safety

    For Your Safety...

  • Page 127: Hac Statement

    Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.

  • Page 128: Body-Worn Operation

    Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’...
  • Page 129 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 130 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.

  • Page 131: Consumer Information On Sar

    National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’...

  • Page 132: Fcc Hearing-Aid Compatibility (Hac) Regulations For Wireless Devices

    Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFL555DL. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 133 is the better/higher of the two ratings. T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated.
  • Page 134 The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss.

  • Page 135: Tia Safety Information

    TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.

  • Page 136: Posted Facilities

    Persons with pacemakers: • Should ALWAYS keep the device more than six (6) inches from their pacemaker when the device is turned ON; • Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference;...
  • Page 137 Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in areas posted: “Turn off two-way radio. ” Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.

  • Page 138: Safety Information

    • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.

  • Page 139: Charger And Adapter Safety

    • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device when using the battery charger abroad.
  • Page 140 Do not remove the back cover. • Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, contact the LG Authorized Service Center or dealer for assistance. •...

  • Page 141: Explosion, Shock, And Fire Hazards

    Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid chemicals, or expose to high humidity. Immediately, contact the LG Authorized Service Center. • Do not paint your device. •...

  • Page 142: Fda Consumer Update

    • Do not turn your device on or off when putting it to your ear. • Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely. • Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet.
  • Page 143 Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the wireless device industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless devices;...
  • Page 144 3. What kinds of devices are the subject of this update? The term “wireless device” refers here to handheld wireless devices with built-in antennas, often called “cell, ” “mobile, ” or “PCS” devices. These types of wireless devices can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the device and the user’...
  • Page 145 5. What research is needed to decide whether RF exposure from wireless devices poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
  • Page 146 7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless device? All devices sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies.
  • Page 147 9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless device? If there is a risk from these products — and at this point we do not know that there is — it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy.
  • Page 148 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones.

  • Page 149: Driver Safety Tips

    Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; •...
  • Page 150 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary.

  • Page 151: Limited Warranty Usa

    LIMITED WARRANTY USA...
  • Page 152 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 153 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 154 (5) Damage or defects of the Product resulting from operating the Product contrary to the instructions outlined in the Product owner’ s manual. (6) That LG Customer Service was not notified by you of the alleged defect or malfunction of the Product during the applicable limited warranty period.
  • Page 155 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632.
  • Page 156 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632.
  • Page 157 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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