Page 1 OEM R760xs Installation and Service Manual Regulatory Model: E88S Regulatory Type: E88S001 December 2024 Rev. A00...
Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 - 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Page 3: Table Of Contents
Contents Chapter 1: Dell PowerEdge R760xs system overview..............8 Front view of the system..............................8 Rear view of the system..............................10 Inside the system ................................12 Locating the Express Service Code and Service Tag....................12 System information label..............................13 Rail sizing and rack compatibility matrix........................18 Chapter 2: Technical specifications.....................
Page 4 Device Settings................................63 Dell Lifecycle Controller..............................63 Embedded system management..........................63 Boot Manager..................................63 PXE boot..................................... 63 Chapter 5: Minimum to POST and system management configuration validation......64 Minimum configuration to POST ..........................64 Configuration validation..............................64 Error messages................................65 Chapter 6: Disassembly and reassembly..................66 Safety instructions................................66...
Page 5 Removing the drive from the drive carrier......................90 Installing the drive into the drive carrier.........................91 Removing a drive from the mid-bay drive module....................92 Installing a drive on the mid-bay drive module.....................93 Drive backplane..................................94 Drive backplane................................94 Removing the drive backplane ..........................97 Installing the drive backplane...........................
Page 6 NIC indicator codes.................................186 Power supply unit indicator codes..........................186 Drive indicator codes..............................188 Using system diagnostics.............................. 189 Dell Embedded System Diagnostics........................189 Chapter 9: Getting help......................191 Recycling or End-of-Life service information......................191 Contacting Dell Technologies............................191 Accessing system information by using QRL......................191 Quick Resource Locator for PowerEdge R760xs system................
Page 7 Chapter 10: Documentation resources..................194 Contents...
Page 8: Chapter 1: Dell Poweredge R760Xs System Overview
● Up to 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
Page 9 For more information, see the Integrated Dell Remote Access Controller User's Guide Drive Enables you to install drives that are supported on your system.
Page 10: Rear View Of The System
For more information, see the Integrated Dell Remote Access Controller User's Guide Right control panel and Contains the power button, USB port, iDRAC Direct micro port, VGA port and the iDRAC Direct status LED.
Page 11 These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. NOTE: For more information about the ports, see the Technical Specifications section. Dell PowerEdge R760xs system overview...
Page 12: Inside The System
The information tag is located on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Dell PowerEdge R760xs system overview...
Page 13: System Information Label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
Page 14 Figure 7. Mechanical Overview, Rear view Dell PowerEdge R760xs system overview...
Page 15 Figure 8. Service information Figure 9. Jumper settings Dell PowerEdge R760xs system overview...
Page 16 Figure 10. Memory information Dell PowerEdge R760xs system overview...
Page 17 Figure 11. OEM XL only mid-bay module hot swap and system task Dell PowerEdge R760xs system overview...
Page 18: Rail Sizing And Rack Compatibility Matrix
Figure 13. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. The document provides the information that is listed below: ●...
Page 19: Chapter 2: Technical Specifications
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...
Page 20: Chassis Dimensions
Chassis dimensions Figure 14. Chassis dimensions Table 4. PowerEdge R760xs chassis dimensions 482.0 mm (18.97 inches) 434.0 mm (17.08 86.8 mm (3.41 22.0 mm (0.86 677.44 mm (26.67 685.78 mm inches) inches) inches) Without inches) Ear to L (26.99 inches) bezel bracket housing Ear to PSU...
Page 21: Processor Specifications
Table 5. PowerEdge R760xs systemweight (continued) System configuration Maximum weight (with all drives/SSDs/bezel) 12 x 3.5-inch 28.82 kg (63.53 lb) 8 x 3.5-inch 25.84 kg (54.96 lb) 8 x 2.5-inch 21.56 kg (47.53 lb) No backplane configuration 19.40 kg (42.76 lb) Processor specifications Table 6.
Page 22 Table 7. PSU specifications (continued) Class Heat Frequ AC Voltage DC Voltage Current dissipati ency 100–120 200–240 277 V 240 V 336 V - (48 V (Hz) — 60 V) (maximu (BTU/hr) 1400 W 6.6 A 1400 W Titani 5250 50/60 N/A 1400 W 5.8 A...
Page 23: Supported Operating Systems
Table 8. PSU power cords Form factor Output Power cord Redundant 60 mm 600 W Mixed Mode 700 W Mixed Mode HLAC 800 W Mixed Mode 1100 W Mixed Mode 1100 W -48 V DC Lotes DC PSU connector 1400 W Mixed Mode 1400 W 277 VAC and 336 APP 2006G1 1800 W Mixed Mode HLAC...
Page 24 Table 9. Cooling fan specifications (continued) Fan type Abbreviation Also known as Label color Label image Figure 18. High performance fan Figure 19. High performance (Silver grade) fan High- HPR GOLD VHPR - Very High Gold NOTE: New cooling fans come with performanc Performance the High-Performance Gold Grade label.
Page 25: System Battery Specifications
Table 9. Cooling fan specifications (continued) Fan type Abbreviation Also known as Label color Label image Figure 21. High performance (Gold grade) fan System battery specifications The PowerEdge R760xs system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R760xs system supports up to four PCIe Gen5 cards on the system board.
Page 26: Memory Specifications
Table 11. Label reference (continued) Label Description Half length Memory specifications The PowerEdge R760xs system supports the following memory specifications for optimized operation. Table 12. Memory specifications for 4th Generation Intel Xeon Scalable Processors Single processor Dual processors DIMM Minimum Maximum DIMM type DIMM rank...
Page 27: Drives
● 16 x 2.5-inch SAS/SATA (HDD/SSD) drives + 8 x 2.5-inch NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >Browse all Products >...
Page 28: Serial Connector Specifications
1680 x 1050 8, 16, 32 1920 x 1080 8, 16, 32 1920 x 1200 8, 16, 32 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on Dell Support. Technical specifications...
Page 29 Table 20. Continuous Operation Specifications for ASHRAE A2 Temperature, humidity and, operational Allowable continuous operations altitude Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment 2953 ft) Humidity percent range (non-condensing at all 8% RH with -12°C (10.4°F) minimum dew point to 80% RH with 21°C times) (69.8°F) maximum dew point...
Page 30: Thermal Restriction Matrix
Table 24. Common Environmental Specifications for ASHRAE A2, A3, A4 and Rugged (continued) Temperature, humidity and, operational Allowable continuous operations altitude Maximum operational altitude 3,048 meters (10,000 feet) Table 25. Maximum vibration specifications Maximum vibration Specifications Operating 0.21 G at 5 Hz to 500 Hz for 10 minutes (all operation orientations) Storage 1.88 G at 10 Hz to 500 Hz for 15 minutes (all six sides tested)
Page 31 Table 29. Supported ambient temperature for processors for R760xs R760xs configuration 12 x 12 x 12 x 3.5- 16 x 16 x backpl 3.5- 3.5- 3.5- inch 2.5- 2.5- 2.5- 2.5- inch inch inch SATA inch inch inch inch + config drives + NVMe...
Page 32 Table 29. Supported ambient temperature for processors for R760xs (continued) R760xs configuration 12 x 12 x 12 x 3.5- 16 x 16 x backpl 3.5- 3.5- 3.5- inch 2.5- 2.5- 2.5- 2.5- inch inch inch SATA inch inch inch inch + config drives + NVMe...
Page 33 Table 30. Fan population rule for R760xs (continued) configurat 8 x 3.5- 12 x 3.5- 12 x 3.5-inch 8 x 2.5- 8 x 2.5- 16 x 2.5-inch 24 x 2.5- backplane inch SAS inch SAS SATA drives inch SAS inch inch (16 x + 3 x 3.5- NVMe 2.5-inch + 8...
Page 34: Thermal Air Restrictions
Two PSUs are required in redundant mode. If there is PSU failure, system performance may be reduced. PCIe card Non-Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported. Processor CPU TDP > 165W is not supported for 12 x 3.5-inch SATA drives + 3 x 3.5-inch SATA on OEM only mid-bay...
Page 35 Table 33. Air cooling configurations thermal restriction for AHSRAE A3 and A4 (continued) ASHRAE A3/40°C (104°F) A4/45°C (113°F) BOSS Not supported BOSS-N1: HWRAID 1, 2 x M.2 SSDs Technical specifications...
Page 36: Chapter 3: Initial System Setup And Configuration
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
Page 37: Options To Log In To Idrac
Table 34. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available at OpenManage Manuals > OpenManage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at iDRAC Manuals...
Page 38: Resources To Install Operating System
For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section.
Page 39: Downloading Drivers And Firmware
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
Page 40: Chapter 4: Pre-Operating System Management Applications
UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at PowerEdge Manuals.
Page 41: System Bios
When Optimizer Mode is enabled, the DRAM controllers operate independently in 64-bit mode and provide optimized memory performance. When Dell Fault Resilient Mode (FRM) is enabled, a percentage of the total installed memory is...
Page 42: Processor Settings
Description resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
Page 43 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
Page 44 The AVX ICCP Pre-Grant Level displays the different levels for grant levels. Dell Controlled Turbo Dell Controlled Turbo Setting This item can be selected for each system profile mode. This option is set to Disabled by default. Controls the turbo engagement.
Page 45 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
Page 46: Sata Settings
Table 42. Processor n details (continued) Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version. SATA Settings To view the SATA Settings screen, power on the system, press F2, and click System Setup Main Menu >...
Page 47: Boot Settings
Option Description BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
Page 48: Choosing System Boot Mode
Table 47. UEFI Boot Settings (continued) Option Description Boot Option Enable/Disable Enables you to select the enabled or disabled boot devices Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: ●...
Page 49 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
Page 50 Table 50. HTTP Device n Settings details (continued) Option Description VLAN Priority Shows the VLAN Priority for the HTTP device. DHCP Enables or disables DHCP for this HTTP device. This option is set to Enabled by default. IP Address Specifies IP address for the HTTP device. Subnet Mask Specifies subnet mask for the HTTP device.
Page 51 Table 52. Connection 1 Settings details (continued) Option Description Target IP Address Shows the Target IP Address for this iSCSI connection. Target Port Shows the Target Port for this iSCSI connection. The standard port number for iSCSI connections is 3260. Target Boot Lun Shows the Target LUN for this iSCSI connection.
Page 52: Integrated Devices
Table 55. NVMe-oF SubSystem n Settings (continued) Option Description Timeout Specifies the time out for this NVMe-oF connection. This option is set to 10000 by default. DHCP Enables and disables the DHCP for this NVMe-oF connection. This option is set to Disabled by default.
Page 53 Table 56. Integrated Devices details (continued) Option Description NOTE: If set to Disabled (operating system), the Integrated NICs might still be available for shared network access by iDRAC. Embedded NIC1 and NIC2 Enables or disables the OS interface of the Embedded NIC1 and NIC2 controller.
Page 54: Serial Communication
Table 56. Integrated Devices details (continued) Option Description Slot n: Enables or disables or only the boot driver is disabled for the PCIe slot n. This option is set to Enabled by default. Slot Bifurcation Auto Discovery Bifurcation Settings allows Platform Default Bifurcation, Auto Discovery of Bifurcation, and Manual bifurcation Control.
Page 55: System Profile Settings
Table 57. Serial Communication details (continued) Option Description Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This option is set to 115200 by default.
Page 56: System Security
Table 58. System Profile Settings details (continued) Option Description Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles, except Custom by default. NOTE: This option can be disabled when System Profile is set to Custom. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/ Mwait setting does not impact the system power or performance.
Page 57 Table 60. TPM 2.0 security information (continued) Option Description When set to Disabled, the storage and endorsement hierarchies cannot be used. When set to Clear, the storage and endorsement hierarchies are cleared of any values, and then reset to Enabled. Specifies TPM Advanced Settings details. Advanced TPM PPI When set to Enabled, allows the Operating System to bypass Physical Presence Interface...
Page 58 Table 61. System Security details (continued) Option Description SGX LE Public Key Hash2: Sets the bytes from 16-23 for SGX Launch Enclave Public Key Hash. SGX LE Public Key Hash3: Sets the bytes from 24-31 for SGX Launch Enclave Public Key Hash. Enable/Disable SGX Auto MP Enables are disables the SGX Auto MP Registration.
Page 59 Table 61. System Security details (continued) Option Description User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Audit mode In Audit Mode, PK is not present. BIOS does not authenticate programmatic update to the policy objects and transitions between modes.
Page 60: Creating A System And Setup Password
Table 61. System Security details (continued) Option Description Domain(TD) or Virtual Machine(VM) from unauthorized access. Memory Encryption must be set to Multiple Keys for TDX to be enabled. TDX is set to Disabled by default. NOTE: To enable the TDX option, processor must be TDX capable, memory population must be compatible as SGX setting (minimum x8 identical DIMM1 to DIMM8 per CPU socket, not support on persistent memory configuration) TME-MT/TDX Key Spilt to non-...
Page 61: Deleting Or Changing System And Setup Password
Steps 1. Turn on or reboot your system. 2. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password.
Page 62: Miscellaneous Settings
This option cannot be set to Enabled, when the Boot mode is UEFI and Secure Boot is enabled. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Enables or disables the Power Cycle Request.
Page 63: Device Settings
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
Page 64: Chapter 5: Minimum To Post And System Management Configuration Validation
Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
Page 65: Error Messages
Table 65. Configuration validation error (continued) Error Description Possible cause and Example recommendations missing element (cable, risers, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...
Page 66: Chapter 6: Disassembly And Reassembly
Disassembly and reassembly Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Air shroud • Cooling fans • Side wall brackets •...
Page 67: After Working Inside Your System
4. Remove the system cover. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Replace the system cover. 2. If applicable, install the system into the rack. For more information, see the Rail Installation Guide relevant to your system at PowerEdge manuals.
Page 68: Installing The Front Bezel
NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the front bezel. 2. Press the release button, and disengage the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 22. Removing the front bezel with the LCD panel Next steps Replace the front bezel.
Page 69: System Cover
System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Using a 1/4-inch flat head or Phillips #2 screwdriver, rotate the lock counterclockwise to the unlock position. 2.
Page 70: Installing The System Cover
Figure 24. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
Page 71: Drive Backplane Cover
Figure 25. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 72: Installing The Drive Backplane Cover
Figure 26. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
Page 73 Figure 27. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Disassembly and reassembly...
Page 74: Air Shroud
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
Page 75: Cooling Fans
Figure 29. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 76: Installing A Cooling Fan
Figure 30. Removing a cooling fan Next steps Replace the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Align and slide the cooling fan into the cooling fan cage until the fan clicks into place.
Page 77: Removing The Cooling Fan Cage
Figure 31. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 78: Installing The Cooling Fan Cage
Figure 32. Removing the cooling fan cage Next steps Replace the cooling fan cage. Installing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.
Page 79: Removing The Cooling Fan Cage Board
Figure 33. Installing the cooling fan cage Next steps 1. If removed, Install the air shroud. 2. Follow the procedure listed in After working inside your system. Removing the cooling fan cage board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 80: Installing The Cooling Fan Cage Board
Figure 34. Removing the cooling fan cage board. Next steps Replace the cooling fan cage board. Installing the cooling fan cage board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 81: Side Wall Brackets
Figure 35. Installing the cooling fan cage board Next steps 1. Replace the following components: Cooling fan cage assembly Air shroud System cover 2. Follow the procedure listed in After working inside your system. Side wall brackets Removing the side wall bracket Prerequisites 1.
Page 82: Installing The Side Wall Bracket
Figure 36. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 83: Intrusion Switch
Figure 37. Installing the side wall bracket Next steps Install the air shroud. Install the backplane cover. 3. Follow the procedure listed in the After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1.
Page 84: Installing The Intrusion Switch
Figure 38. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.
Page 85: Optional Serial Com Port
Figure 39. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional serial COM port This is a service technician replaceable part only. Removing the optional serial COM port Prerequisites 1.
Page 86: Installing The Optional Serial Com Port
Figure 40. Removing the Serial COM port Next steps Replace the serial COM port. Installing the optional serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 87: Drives
Figure 41. Installing the Serial COM port Next steps Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.
Page 88: Installing A Drive Blank
Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 43.
Page 89: Installing The Drive Carrier
Figure 44. Removing a drive carrier Next steps Install a drive carrier drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
Page 90: Removing The Drive From The Drive Carrier
Figure 45. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.
Page 91: Installing The Drive Into The Drive Carrier
Figure 46. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
Page 92: Removing A Drive From The Mid-Bay Drive Module
Figure 47. Installing a drive into the drive carrier Next steps Install the drive carrier. Removing a drive from the mid-bay drive module Prerequisites CAUTION: The mid-bay module should not remain in the service position without the system cover for longer than five minutes.
Page 93: Installing A Drive On The Mid-Bay Drive Module
Figure 48. Removing a drive from the mid-bay drive module 2. Lift the drive handle and remove the drive out of the module. Next steps Removing the mid-bay drive module. Installing a drive on the mid-bay drive module Prerequisites CAUTION: The mid-bay module should not remain in the service position without the system cover for longer than five minutes.
Page 94: Drive Backplane
Figure 49. Installing a drive on the mid-bay drive module Next steps Install the System cover. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 68.
Page 95 NOTE: The 15-drive mid-bay configuration combines a 12 x 3.5" backplane with an additional 3 x 3.5" SATA drives in the mid-bay configuration. Figure 50. 12x 3.5-inch SAS/SATA backplane 1. BP_DST_SB1 2. BP_PWR_1 (backplane power and signal cable to system board) 3.
Page 96 Figure 52. 8 x 2.5-inch SAS/SATA backplane 1. BP_PWR_1 (PERC to backplane) 2. BP_PWR_CTRL (backplane signal cable) 3. BP_DST_SA1 (SAS/SATA connector) Figure 53. 8 x 2.5-inch NVMe backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. DST_PA1 (PCIe/NVMe connector) 4. DST_PB1 (PCIe/NVMe connector) 5.
Page 97: Removing The Drive Backplane
Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.
Page 98 NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before installing the backplane. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. About this task This section describes the installation of the main 12 x 3.5-inch drive backplane followed by the installation of the mid-bay configuration drive backplane.
Page 99: Mid-Bay Drive Module
Figure 57. Installing the mid-bay configuration drive backplane 4. Connect the drive backplane power and signal cables to the connectors on the system board. 5. Secure the drive backplane by lowering the handle until it clicks into place. Next steps Install all the drives.
Page 100 Figure 58. Removing the mid-bay drive module 4. Using both hands, hold the drive handle and grip to lift and remove the mid-bay drive module from the system. 5. Disconnect the additional cables from the system board, PERC adapter and the front backplane. 6.
Page 101: Installing The Mid-Bay Drive Module
Figure 59. Removing the mid-bay drive backplane Next steps Replace the mid-bay drive module Installing the mid-bay drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 102: Cable Routing
Figure 60. Installing the mid-bay module 2. Lower the drive carrier handle to lock the mid-bay drive module into place. 3. Connect the power and signal cables of the mid-bay drive module to the connectors on the system board. 4. Align the slot on the air shroud with the standoff on the system and lower the air shroud until it is firmly seated. Next steps Install the drives on the mid-bay module Cable routing...
Page 103 Table 69. Cabling diagram of configuration 4 - 12 x 3.5-inch SATA + 3 x 3.5-inch SATA on OEM XL only Mid-bay drive module on PERC 11 Riser RC1 Order From BOSS_PWR (Boot Optimized Storage Solution BOSS_PWR (BOSS module power connector) power connector on system board) SL14_PCH_PA7 (PCH signal connector on system CTRL_DST_PA1 (BOSS module signal connector)
Page 104 Table 70. Cabling diagram of configuration 4 - 12 x 3.5-inch SATA + 3 x 3.5-inch SATA on OEM XL only Mid-bay drive module on PERC 11 Riser R1C (continued) Order From FAN_PWR (Power connector on fan board) FAN_PWR1 (Power connector on PIB) SYS_PWR1 (Power connector on system board) SYS_PWR1_1 and SYS_PWR1_2 (Power connector on PIB) SYS_PWR1 (Power connector on system board)
Page 105 Table 71. Cabling diagram of configuration 4 - 12 x 3.5-inch SATA + 3 x 3.5-inch SATA on OEM XL only Mid-bay drive module on PERC 11 Riser R1D (continued) Order From FAN_SIG (Fan signal cable on fan board) FAN_SIG1 and FAN_SIG2 (Fan signal cable on system board) FAN_PWR (Power connector on fan board) FAN_PWR1 (Power connector on PIB) SYS_PWR1 (Power connector on system board)
Page 106 Table 72. Cabling diagram of configuration 4 - 12 x 3.5-inch SATA + 3 x 3.5-inch SATA on OEM XL Mid-bay drive module with No Riser (continued) Order From FAN_PWR (Power connector on fan board) FAN_PWR1 (Power connector on PIB) SIG_PWR_3 (Power connector on PIB) BP_PWR_1 (Backplane power connector) SYS_PWR1 (Power connector on system board) SYS_PWR1_1 and SYS_PWR1_2 (Power connector on PIB)
Page 107 Table 73. Cable routing - 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe backplane with rear mounted fPERC (PERC11), riser 1C with dual processor configuration (continued) From SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board) Signal connector soldered on riser SL10_CPU2_PA5 (signal connector on system board) Signal connector soldered on riser...
Page 108 Table 74. Cable routing - 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe backplane with rear mounted fPERC (PERC12), riser 1C with dual processor configuration (continued) From SYS_PWR1 (power connector on system board) SYS_PWR1_1 , SYS_PWR1_2 (power connectors on PIB) SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board)
Page 109 Figure 68. Cabling diagram of configuration 4 - 16 x 2.5-inch SAS/SATA backplane with rear-mounted fPERC (PERC11 )with single, and dual processor configuration Table 76. 16 x 2.5-inch SAS/SATA backplane with rear-mounted fPERC (PERC11 )with single, and dual processor configuration From CTRL_SRC_SB1 (signal connector on PERC) BP_DST_SA1 (signal connector on backplane)
Page 110 Figure 69. Cabling diagram of configuration 5 - 12 x 3.5-inch SAS/SATA backplane + 2 x 2.5-inch SAS/SATA rear drive module with single, and dual processor configuration Table 77. Cable routing - 12 x 3.5-inch SAS/SATA backplane + 2 x 2.5-inch SAS/SATA rear drive module with single, and dual processor configuration ...
Page 111 Figure 70. Cabling diagram of configuration 6 - 12 x 3.5-inch SAS/SATA backplane + 2 x 2.5-inch NVMe rear drive module with single, and dual processor configuration Table 78. Cable routing - 12 x 3.5-inch SAS/SATA backplane + 2 x 2.5-inch NVMe rear drive module with single, and dual processor configuration ...
Page 112 Figure 71. Cabling diagram of configuration 7 - 8 x 3.5-inch SAS/SATA backplane with single, and dual processor configuration with front mounted fPERC Table 79. Cable routing - 8 x 3.5-inch SAS/SATA backplane with single, and dual processor configuration with front mounted fPERC From CTRL_DST_PA1 (Signal connector on the front PERC) SL5_CPU1_PA3 (signal connector on system board)
Page 113 Figure 72. Cabling diagram of configuration 8 - 8 x 3.5 backplane configuration with chipset SATA and dual processors Table 80. Cable routing - 8 x 3.5 backplane configuration with chipset SATA and dual processors From BP_DST_SA1 (signal connector on backplane) SL13_PCH_SA1 (signal connector on system board) BP_PWR_1 (power connector on backplane) CPU_PWR2 (power connector on PIB)
Page 114 Table 81. Cable routing - 8 x 2.5-inch SAS/SATA backplane configuration with rear mounted fPERC (PERC 11) and riser 1C (continued) From CTRL_DST_PA1 (signal connector on PERC) SL5_CPU1_PA3 (signal connector on system board) SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board) Signal connector soldered on riser SL10_CPU2_PA5 (signal connector on system board)
Page 115 Table 82. Cable routing - 8 x 2.5-inch SAS/SATA backplane with dual processor configuration with rear mounted fPERC (PERC 12) and riser 1C (continued) From SL12_CPU1_PB6 (signal connector on system board) Signal connector soldered on riser FAN_SIG (fan signal cable on fan board) FAN_SIG_1, FAN_SIG_2 (fan signal cable on system board) SYS_PWR2 (power connector on system board) CPU_PWR2 (power connector on PIB)
Page 116 Figure 76. Cabling diagram of configuration 12 - 8 x 2.5-inch NVMe RAID with single, and dual processor configuration with rear mounted fPERC (PERC11) Table 84. Cable routing - 8 x 2.5-inch NVMe RAID with single, and dual processor configuration with rear mounted fPERC (PERC11) ...
Page 117 Figure 77. Cabling diagram of configuration 13 - 8 x 2.5-inch NVMe backplane with dual processor configuration with no PERC Table 85. Cable routing - 8 x 2.5-inch NVMe backplane with dual processor configuration with no PERC From BP_DST_PA1 (signal connector on backplane) SL5_CPU1_PA3 (signal connector on system board) BP_DST_PB1 (signal connector on backplane) SL6_CPU1_PB3 (signal connector on system board)
Page 118 Table 86. Cable routing - riser 1C From SYS_PWR_0 (power connector on system board) Power connector soldered on riser SL9_CPU2_PB5 (signal connector on system board) Signal connector soldered on riser SL10_CPU2_PA5 (signal connector on system board) Signal connector soldered on riser SL11_CPU1_PA6 (signal connector on system board) Signal connector soldered on riser SL12_CPU1_PB6 (signal connector on system board)
Page 119 Figure 80. Cabling diagram of configuration 16 - No backplane configuration Table 88. Cable routing - No backplane configuration From FAN_SIG (fan signal cable on fan board) FAN_SIG_1, FAN_SIG_2 (fan signal cable on system board) SYS_PWR2 (power connector on system board) CPU_PWR2 (power connector on PIB) FAN_PWR (power connector on fan board) FAN_PWR1 (power connector on PIB)
Page 120: System Memory
Table 89. Cable routing - BOSS-N1 card and COM port (continued) From J_PCIE_1 (signal connector on BOSS -N1) SL10_PCH_PA5 (signal connector on system board) Serial COM port REAR_SERIAL (serial COM port on system board) System memory System memory guidelines The PowerEdge R760xs system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor.
Page 121: General Memory Module Installation Guidelines
Table 91. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage Operating Speed and speed 1 DIMM per channel (DPC) RDIMM 16 GB DDR5 (1.1 V), 4800 Up to 4800 MT/s MT/s Up to 5200 MT/s DDR5 (1.1 V), 5600 MT/s 32 GB, 64 GB, 96 GB DDR5 (1.1 V), 4800...
Page 122: Removing A Memory Module
● Supported RDIMM configurations are 1, 2, 4, 6, and 8 DIMMs per processor. ● Supported 96 GB RDIMM configurations are 1, 6 and 8 DIMMs per processor. ● Populate eight equal memory modules per processor (one DIMM per channel) at a time to maximize performance. NOTE: Equal memory modules refer to DIMMs with identical electrical specification and capacity that may be from different vendors.
Page 123: Processor And Heat Sink Module
Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. If a memory module blank is installed in the socket, remove it. NOTE: Ensure the socket ejector latches are fully open, before installing the memory module.
Page 124 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. NOTE: The heat sink and processor are hot to touch for some time after the system has been powered off. Allow the heat sink and processor to cool down before handling them. Steps 1.
Page 125: Removing The Processor
Figure 86. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
Page 126 Figure 87. Removing the processor NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.
Page 127: Installing The Processor
Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the processor heat sink module. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
Page 128 Figure 90. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink.
Page 129 Figure 92. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...
Page 130: Installing The Processor And Heat Sink Module
Figure 93. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
Page 131 Figure 94. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.
Page 132: Expansion Cards And Expansion Card Risers
Figure 95. Set the anti-tilt wires to the locked position and tightening the nuts Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting.
Page 133: Expansion Card Installation Guidelines
Expansion card installation guidelines Figure 96. Expansion card slot connectors 1. SL9_CPU2_PB5 (PCIe cable connector for Riser 1C and Riser 1D) 2. SL10_CPU2_PA5 (PCIe cable connector for Riser 1C and Riser 1D) 3. SIG_PWR_0 (Power connector for Riser 1C and Riser 1D) 4.
Page 134 Table 94. Configuration 0-1: No riser configuration Card type Slot priority Maximum number of cards Dell Serial port module (LP) fPERC Integrated slot InterN/Al PERC adapter Dell ExterN/Al Adapter 2, 1...
Page 135 Not supported Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Not supported Dell BOSS N1 Module Integrated slot Table 95. Configuration 0-2: No riser configuration Card type Slot priority Maximum number of cards Dell Serial port module (LP) Disassembly and reassembly...
Page 136 Not supported SolarFlare (OCP: 25Gb) Not supported Broadcom (OCP: 10Gb) Integrated slot Marvell (OCP: 10Gb) Not supported Intel (OCP: 10Gb) Not supported Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Not supported Dell BOSS N1 Module Integrated slot Disassembly and reassembly...
Page 137 Table 96. Configuration 1: R1C Card type Slot priority Maximum number of cards Dell Serial port module (LP) InterN/Al PERC adapter Dell exterN/Al PERC adapter 6, 2, 1, 3, 5, 4 12Gbps SAS HBA Mellanox (NIC: 400Gb) 4, 3 Mellanox (NIC: 200Gb)
Page 138 Dell BOSS N1 Module Integrated slot Table 97. Configuration 2: R1D Card type Slot priority Maximum number of cards Dell Serial port module (LP) InterN/Al PERC adapter Dell exterN/Al PERC adapter 4, 3, 2, 1 12Gbps SAS HBA Mellanox (NIC: 400Gb)
Page 139: Removing The Expansion Card Risers
Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Not supported Dell BOSS N1 Module Integrated slot NOTE: The serial COM card is not a real PCIe add-in card and has a dedicated slot on the system board. Removing the expansion card risers Prerequisites 1.
Page 140: Installing The Expansion Card Risers
Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers and connect all the riser cables. 4.
Page 141 Steps 1. Pull and lift the expansion card retention latch lock to open. 2. Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 101. Removing an expansion card from the riser 3.
Page 142: Installing An Expansion Card Into The Expansion Card Riser
Next steps If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 143: M.2 Ssd Module
Figure 104. Installing the expansion card in the riser Next steps 1. Reconnect the expansion card cables to the system board. Install the air shroud. 3. Follow the procedure listed in After working inside the system. 4. Install any device drivers required for the card as described in the documentation for the card. NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system;...
Page 144 Figure 105. Removing the BOSS-N1 module from the OEM XL only mid-bay configuration 3. Slide the BOSS-N1 module out of the pin and lift the BOSS-N1 module to remove it form the system. 4. Using the Phillips #1 screwdriver removes the screw that secures the BOSS cover from the BOSS assembly. 5.
Page 145: Installing The Boss-N1 Card
Figure 107. Removing the M.2 SSD Next steps Install the BOSS-N1 card. Installing the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1.
Page 146 Figure 109. Installing the BOSS module cover 5. Slide the BOSS-N1 controller card module into the BOSS module cage until it is firmly seated. 6. Using a Phillips #1 screwdriver, tighten the two screws on the side of the BOSS module cage to secure it. 7.
Page 147: Perc
Next steps Installing the mid-bay drive module. 2. Reconnect the mid-bay drive module cables if they were removed to access the BOSS-N1 card. PERC This is a service technician replaceable part only. Removing the adapter PERC Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 148: Installing The Adapter Perc
Installing the adapter PERC Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud. 4. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1.
Page 149: Installing The Rear Mounting Front Perc Module
Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on rear mounted front PERC module. 2. Slide the front PERC module to disengage from the connector on the drive backplane. Figure 113. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module Installing the rear mounting front PERC module...
Page 150: Removing The Front Mounting Front Perc Module
Figure 114. Installing the rear mounting front PERC module Next steps Install the cooling fan cage. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside the system. Removing the front mounting front PERC module Prerequisites 1.
Page 151: Installing The Front Mounting Front Perc Module
Next steps Replace the front mounting front PERC module Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1.
Page 152: Rear Drive Module
Figure 116. Installing the front mounting front PERC module Next steps Install the system cover. 2. Follow the procedure listed in After working inside the system. Rear drive module Removing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 153: Installing The Rear Drive Module
Figure 117. Removing the rear drive module Next steps Replace the rear drive module. Installing the rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 154: Optional Ocp Nic Card
Figure 118. Installing the rear drive module 2. Fasten the captive screw using the Phillips #2 screw driver. 3. Connect the power cable and signal cables to the rear drive module. Next steps 1. If removed, Install the cooling fan cage.
Page 155: Installing The Ocp Shroud
Figure 119. Removing the OCP shroud Next steps Replace the OCP shroud. Installing the OCP shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1.
Page 156: Removing The Ocp Card
Next steps 1. Follow the procedure listed in After working inside your system. Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. If installed, remove the expansion card riser.
Page 157: Installing The Ocp Card
Figure 121. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.
Page 158: System Battery
Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside the system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
Page 159 Figure 123. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up and slide it under the socket battery latch. 3. Press the battery into the connector until it snaps into place. Figure 124.
Page 160: Optional Internal Usb Card
d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Page 161: Installing The Internal Usb Key
Installing the internal USB key Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Connect the USB key to the internal USB card. 2. Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated. Figure 126.
Page 162: Removing A Power Supply Unit Blank
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU.
Page 163: Removing A Power Supply Unit
Figure 128. Installing a power supply unit blank Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1.
Page 164: Installing A Power Supply Unit
Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant Power Supply Units (PSUs), ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Page 165: Power Distribution Board
Power distribution board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.
Page 166: System Board
Steps 1. Align the slots on the PIB with the hook on the system and slide it into place. 2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 132. Installing the power interposer board 3.
Page 167: Installing The System Board
Intrusion switch Internal USB key (if installed) Processor heat sink module Memory modules OCP if installed k. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
Page 168 CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Using the system board holder, lower the system board leaning at an angle into the system as shown in the image. 3.
Page 169: Restoring The System Using Easy Restore
Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide. 5. Follow the procedure listed in After working inside the system.
Page 170: Trusted Platform Module
Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Page 171: Initializing Tpm For Users
Figure 135. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM 2.0 for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
Page 172: Installing The Left Control Panel
3. Hold the left control panel assembly and remove the control panel along with the cable from the system. Figure 136. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 173: Removing The Right Control Panel
Next steps Replace the cooling fan cage assembly. Replace the air shroud. Replace the drive backplane cover. 4. Follow the procedure listed in the After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Page 174: Installing The Right Control Panel
Figure 138. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Page 175 Figure 139. Installing the right control panel Next steps Install the air shroud. Install the drive backplane cover. 3. Follow the procedure listed in the After working inside your system. Disassembly and reassembly...
Page 176: Chapter 7: Jumpers And Connectors
Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
Page 177 Table 98. System board jumpers and connectors Item Connector Description SYS_ID System identification button x16 (CPU2) PCIe slot 5 ( Processor 2) OCP 3.0 x8 OCP NIC 3.0 Connector B1, B7, B3, B5 DIMMs for processor 2 Channels A, B, C, J_TPM TPM Connector SL14_PCH_PA7...
Page 178: System Board Jumper Settings
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Page 179 Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.
Page 180: Chapter 8: System Diagnostics And Indicator Codes
System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
Page 181 Table 100. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Check the System Event Log or system messages for the specific issue. If it is due to a problem with The indicator turns solid amber the PSU, check the LED on the PSU. Reseat the system experiences Electrical...
Page 182: System Health And System Id Indicator Codes
System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system. Figure 142. System health and system ID indicator Table 101. System health and system ID indicator codes System health and system Condition ID indicator code...
Page 183: Idrac Quick Sync 2 Indicator Codes
If the problem persists, see the Getting help section. PowerEdge manuals or Dell OpenManage Server Administrator User’s Guide at OpenManage Manuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.
Page 184: Lcd Panel
Table 103. iDRAC Direct LED indicator codes (continued) iDRAC Direct LED Condition indicator code LED Indicator off Indicates that the laptop or tablet is unplugged. LCD panel The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires attention.
Page 185: Viewing Home Screen
Viewing Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity.
Page 186: Nic Indicator Codes
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 144.
Page 187 Table 108. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.
Page 188: Drive Indicator Codes
Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 146.
Page 189: Using System Diagnostics
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
Page 190: System Diagnostic Controls
System diagnostic controls Table 110. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
Page 191: Chapter 9: Getting Help
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
Page 192: Quick Resource Locator For Poweredge R760Xs System
Receiving automated support with Secure Connect Gateway (SCG) Dell Secure Connect Gateway (SCG) is an optional Dell Services offering that automates technical support for your Dell server, storage, and networking devices. By installing and setting up a Secure Connect Gateway (SCG) application in your IT environment, you can receive the following benefits: ●...
Page 193 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
Page 194: Documentation Resources
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
Page 195 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...

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