Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that is shipped with your monitor.
About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.
• Supports Dell Display and Peripheral Manager. Dell ComfortView Plus is an integrated low blue light screen feature that improves eye comfort by reducing potentially harmful • blue light emissions without compromising color. Through ComfortView Plus technology, Dell has reduced harmful blue light exposure from ≤50% to ≤35%.
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About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer-friendly star rating scheme to the display industry thereby promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy, and ambient light sensor performance.
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Table 3. Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Low Blue Light Category III (≤50%) or Category II (≤35%) or...
*The operating system compatibility on Dell branded monitors may vary based on factors such as: Specific release date(s) when operating system versions, patches, or updates are available. • Specific release date(s) when Dell branded monitor firmware, software application, or driver updates are available on the Dell • support website.
Lists the regulatory approvals. Regulatory label (including MyDell QR See this label if you need to contact Dell for technical support. The code, serial number, and Service Tag label) Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.
Bottom view Figure 3. Bottom view of the monitor Table 6. Components and descriptions. Label Description Connect your computer with the HDMI cable shipped with your monitor. HDMI 2 port Connect your computer with the HDMI cable shipped with your monitor. HDMI 1 port Connect your computer with the DisplayPort cable (purchased DisplayPort...
Monitor specifications Table 7. Monitor specifications. Description Value Screen type Active matrix - TFT LCD Vertical Alignment (VA) Technology Panel technology 16:9 Aspect ratio Viewable image dimensions Diagonal 800.1 mm (31.5 in.) Active area Horizontal 697.31 mm (27.45 in.) Vertical 392.23 mm (15.44 in.) Area 273505.90 mm...
*Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: 1. Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor.
Electrical specifications Table 11. Electrical specifications Description Value Video input signals HDMI 2.1 (FRL)/DP 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair. AC input voltage/frequency/ 100 VAC-240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A (typical) current Inrush current 120 V: 30 A (maximum) at 0...
Environmental characteristics Table 13. Environmental characteristics Description Value Compliant Standards ENERGY STAR certified monitor • RoHS-compliant • BFR/PVC reduce monitor (Circuit boards are made from BFR/PVC-free laminates). • Arsenic-free glass and Mercury-free for the panel only • Temperature Operating C to 40 C (32 F to 104 °...
HDMI 19-pin connector Figure 5. HDMI 19-pin connector Table 15. Pin assignments - HDMI 1/HDMI 2 Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD...
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
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Monitor screen at or below eye level Monitor and keyboard which is positioned directly in front of the user Wrists relaxed and flat Feet flat on the floor Figure 6. Ergonomics About your monitor...
Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell •...
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. To attach the monitor stand: Remove the stand riser and stand base from the packaging cushion.
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Attach the stand assembly to the display. • Fit the two tabs on the upper part of the stand to the groove on the back of the display. • Press the stand down till it snaps into place. Figure 13. Attach the stand assembly to the display Hold the stand riser and lift the monitor carefully, then place it on a flat surface.
Safety instructions. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable management guide before connecting them.
Routing the cable to side I/O (optional) Figure 19. Routing the cable to side I/O To route the cable to the side I/O: Insert the HDMI cable into the side I/O connector. Insert and organize the cables under the restraint lever as shown above. Attaching the side I/O-cover Figure 20.
Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (sold separately), see the documentation that is shipped with the lock. Figure 22.
Wall mounting (optional) Figure 24. Wall mounting NOTE: Use M4 x 10 mm screws to connect the monitor to the wall mounting kit. See the documentation that is shipped with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on a stable flat table. Remove the stand (see Removing the monitor stand).
Using the tilt, slant and height adjustment NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and slant adjustment With the stand attached to the monitor, you can tilt and slant the monitor for the most comfortable viewing angle.
Operating the monitor CAUTION: Before using the monitor, it is recommended to fasten the stand riser to a wall using cable tie or a cord that can support the weight of the monitor in order to prevent the monitor from falling. Figure 27.
Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. Figure 29. Using the joystick control Press the joystick to launch the Menu Launcher. Adjust the joystick in any direction-up, down, left, or right-to navigate through the options. Press the joystick again to confirm the selection.
Using the On-Screen Display (OSD) menu Accessing the Menu Launcher When you toggle or press the joystick, the Menu Launcher appears to let you access the OSD main menu and shortcut functions. To select a function, move the joystick. Figure 30. Accessing the Menu Launcher Table 17.
Using the navigation keys When the OSD main menu is active, move the joystick to configure the settings, following the navigation keys displayed below the OSD. Figure 31. Navigation keys Table 18. Control buttons and descriptions. Control Buttons Description Use the Up navigation key to adjust (increase ranges) items in the OSD menu. Use the Down navigation key to adjust (decrease ranges) items in the OSD menu.
Direct Key functions Figure 32. Direct Key Table 19. Control buttons and descriptions. Control Buttons Description Allows you to choose a feature from Off, Menu Launcher, Preset Modes, Brightness, Contrast, Input Source, Aspect Ratio, Volume, Audio Profiles, Smart HDR, or Display Info and set it as a Direct Key 1. Direct Key 1 Allows you to choose a feature from Off, Menu Launcher, Preset Modes, Brightness, Contrast, Input Source, Aspect Ratio, Volume, Audio Profiles, Smart HDR, or Display Info and set it as a Direct Key 2.
Accessing the menu system NOTE: After you change the settings, press the joystick to save the changes before exiting or proceeding to another menu. 1. Select the icon to launch the OSD and display the main menu. 2. Press the joystick in navigation key to activate the highlighted option.
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Table 20. OSD menu Icon Menu and submenu Description Brightness/Contrast Adjusts the brightness and the contrast of the display. Brightness Brightness adjusts the luminance of the backlight. Move the joystick up or down to increase or decrease the brightness level (min 0 ~ max 100).
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Icon Menu and submenu Description Options for DP/HDMI Allows you to set the function to: Prompt for Multiple Inputs: Always displays the Switch to DP/HDMI Video Input • message for you to choose whether to switch or not. Always Switch: Automatically switches to DP/HDMI video input (without prompting) •...
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Icon Menu and submenu Description Display Use Display to adjust the image. Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize or 4:3. Sharpness Adjusts the picture sharpness of the display. Move the joystick to adjust the sharpness level from 0 to 100. Response Time Allows you to set the response time to Normal, Fast, or Extreme.
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Icon Menu and submenu Description Audio Adjusts the audio settings. Volume Use the buttons to adjust the volume. Minimum is 0 (-). Maximum is 100 (+). Speaker Allows you to turn on or off the speaker. Audio Profiles Expand to show the various audio profiles. •...
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Icon Menu and submenu Description Personalize Select this option to adjust the settings of the personalization. Shortcut Keys Guide Select this option for entering Shortcut Keys Guide. Shortcut Key 1 Select a function from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Volume, Audio Profiles, Smart HDR, or Display Info and set it as a shortcut key in the menu Shortcut Key 2 launcher.
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Icon Menu and submenu Description Others Adjusts the OSD settings, such as DDC/CI, LCD Conditioning, Self-Diagnostic, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Enable this function for the best user experience and optimum performance of your monitor.
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Icon Menu and submenu Description LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. By default, the setting is Off. You can enable this function by selecting On. Self-Diagnostic Select this function to run the built-in diagnostics, see Built-in...
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The image shown is for the purpose of illustration only. The information may vary depending on the model and current settings. Dell Monitor Support To access the general monitor support materials for your monitor, use your smartphone to scan the QR code.
OSD messages Initial Setup When you turn on the monitor, the following message appears: Figure 33. The message of pressing the joystick If you press the joystick, the following message appears: Figure 34. The message of selecting language Operating the monitor...
OSD warning message When the monitor does not support a particular resolution mode, the following message appears: Figure 35. Warning message of not supported resolution mode This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications the Horizontal and Vertical frequency ranges addressable by this monitor.
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You will see the following message before the DDC/CI function is disabled: Figure 38. Warning message of the DDC/CI When the monitor goes into Standby mode, the following message appears: Figure 39. The message of the Standby Mode Activate the computer and wake up the monitor to gain access to the OSD. The OSD functions only in the normal operation mode.
Figure 43. The message of No HDMI 2 cable NOTE: The message may slightly vary according to the signal. Troubleshooting for more information. Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/or power button. Move and hold the joystick up, down, left, or right for about four seconds until a pop-up menu appears.
Site, enter your Service Tag, and download the latest driver for your graphics card. • If you are using a non-Dell computer (laptop or desktop): Go to the support site for your non-Dell computer and download the latest graphic card drivers. • •...
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
Built-in diagnostics Your monitor includes a built-in diagnostic tool to help you identify whether the screen abnormality is due to an issue with the monitor itself or with your computer and video card. To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen). Press the joystick button to launch the OSD Main Menu.
Cycle power On-Off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. Stuck-on pixels LCD screen has bright spots Cycle power On-Off.
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Restart the computer in the safe mode. Safety-related issues Visible signs of smoke or Do not perform any troubleshooting steps. sparks Contacting Dell immediately. Intermittent problems Monitor malfunctions on Ensure that the video cable connecting the monitor to the computer is and off connected properly and is secure.
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Common symptoms What you experience Possible solutions No video at HDMI port/ When connected to some Unplug the HDMI/DisplayPort cable from the dongle/docking device, then DisplayPort dongle/docking device at plug the HDMI/DisplayPort cable directly into the laptop. the port, there is no video when unplugging/plugging the cable from the laptop Troubleshooting...
Regulatory information FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website at www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet S3225QS: https://eprel.ec.europa.eu/qr/2200407 Regulatory information...
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country, region, or product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
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