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Amplifon ampli-charge R 1 compact User Manual

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R (5,4,3,2) P R PH, R trial P
User Guide

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Summary of Contents for Amplifon ampli-charge R 1 compact

  • Page 1 ampli-energy R (5,4,3,2) P R PH, R trial P User Guide...

  • Page 2: Your Hearing Aid Details

    Wireless hearing aids If no box is checked and you do not know the model of your hearing aid or charging accessories, please ask your hearing ampli-energy R 5 5P R PH 2020 care professional. ampli-energy R 4 5P R PH...
  • Page 3 Please read the User Guide carefully to make sure that you understand and get the best out of hearing aids. For more information regarding features, benefits, setup, use and maintenance or repairs of your hearing aid and accessories – contact your hearing care professional. Additional information can be found in the Data Sheet of your product.

  • Page 4: Table Of Contents

    Contents Your hearing aid and charger Further information 1. Quick guide 16. Operating, transport and storage conditions 2. Parts of the hearing aid & charger 17. Care and maintenance Using the charger 18. Exchanging the earwax protection 3. Preparing the charger 19.

  • Page 5: Quick Guide

    1. Quick guide Multi-function button with indicator light Charging your hearing aids The button has several functions. It functions as an on/off switch, a volume control and/or a program change Before using your hearing aid for the first time, it is depending on the hearing aid programming.

  • Page 6: Parts Of The Hearing Aid & Charger

    2. Parts of the hearing aid & charger Tap Control (only available for models 5 and 4) The following pictures show the hearing aid model and charger accessories described in this user guide. You can If paired with a Bluetooth enabled device, multiple identify your personal models by: functions can be accessed using tap control, please refer •...
  • Page 7 ampli-energy R P R PH ampli-charge R 1 compact ampli-energy R trial P Multi-function button with built-in indicator light Space for drying capsule (cover closed) Tube Space for earpieces Charging contacts Anchor (optional) Speaker (without earpiece attached) Hearing aid charging inserts with left/right indicators Space for drying capsule (cover open)
  • Page 8 ampli-charge R 1 compact with optional Power Pack ampli-charge ampli-charge R 1 compact Indicator light for power Hearing aid charging inserts micro-USB connection with left/right indicators to external power supply Power Pack micro-USB connection to external power supply Battery check button USB-C connection Indicator light for battery status to external power supply...

  • Page 9: Preparing The Charger

    3. Preparing the charger Connecting the power supply External power supply USB cable (< 3 m) Power supply a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet.

  • Page 10: Charging The Hearing Aids

    4. Charging the hearing aids Power supply specification Low power: You will hear two beeps when the battery is Power supply output voltage 5 VDC +/-10%, current 500 mA Power supply input voltage 100-240 VAC, 50/60Hz, current low. You will have approximately 60 minutes before you 250 mA have to charge the hearing aids (this can vary, depending on the hearing aid settings).
  • Page 11 Using the ampli-charge Please refer to chapter 3 for how to set up the charger. Insert the hearing aid into the The indicator light will show the charging state of the battery charging inserts. until the hearing aid is fully charged. When fully charged the Make sure the left and right indicator light will remain on, i.e.

  • Page 12: Charging Times

    Remove the hearing aids from the Charging times charging inserts by 1. pulling the hearing aids gently toward yourself and Indicator light Charging state Charging times 2. lifting them out of the charger. 0 – 10% 30 min (30%) The hearing aid switches on 11 –...
  • Page 13 Using the optional Power Pack micro-USB connection to external power source Note: The Power Pack is only compatible with the Indicator light battery status: ampli-charge R 1 compact • 0%-29% •• 30%-59% ••• 60%-100% Attach the Power Pack to the bottom Battery check push button of the Charger Case and lock it.

  • Page 14: Left & Right Hearing Aid Markings

    5. Left & right hearing aid markings 6. Putting on the hearing aid There is a red or blue marking on the back of the hearing aid and on the speaker. This will tell you if it is a left or a right hearing aid.

  • Page 15: Removing The Hearing Aid

    7. Removing the hearing aid 8. Multi-function button The multi-function button has several functions. Pull on the bend of the tube and It functions as an on/off switch, remove the hearing aid from behind a volume control and/or a the ear. program change depending on the hearing aid programming.

  • Page 16: On/Off

    9. On/Off Switch on hearing aid When you switch on the hearing aid you might hear The hearing aid is configured to a start-up melody. switch on automatically when removed from the charger. If this 10. Tap control function is not configured, firmly press and hold the lower part of the button for 3 seconds until the indicator light blinks.

  • Page 17: Connectivity Overview

    11. Connectivity overview 12. Initial pairing The illustration below shows the connectivity options 12.1 Initial pairing to Bluetooth enabled device ® available for your hearing aid. It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology.
  • Page 18 12.2 Connecting to the device Your device shows a list of Bluetooth enabled devices. Select After your hearing aids have been paired to your device, they the hearing aid from the list to simultaneously pair both will automatically connect again when switched on. hearing aids.

  • Page 19: Phone Calls

    13. Phone calls 13.1 Making a call Your hearing aids connect directly with Bluetooth enabled ® phones. When paired and connected to your phone, you will Enter the phone number and press the dial button. You will hear the caller’s voice directly in your hearing aids. Your voice hear the dialing tone through your hearing aids.
  • Page 20 13.3 Ending a call 13.4 Rejecting a call A call can be ended by taping the top of your ear twice An incoming call can be rejected by a long press on the upper (only available for models 5 and 4), a long press on or lower part of the multi-function button on the hearing aid the upper or lower part of the multi-function button on (more than 2 seconds) or directly on your phone.

  • Page 21: Flight Mode

    14. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz If the hearing aid is turned off, frequency range. When flying some operators require all proceed to Step 2. If the hearing aid is on, turn it off by devices to be switched into flight mode.

  • Page 22: Rebooting Your Hearing Aid

    15. Rebooting your hearing aid 14.2 Exit flight mode Use this technique if your hearing aid is in an error state. This will not remove or delete any program or settings. To enable the wireless function and exit flight mode in each hearing aid: Switch the hearing aid off and then Press the lower part of the button for at least 15 seconds.

  • Page 23: Operating Conditions

    16. Operating conditions Charging Transport Storage The product is designed such that it functions without Temperature problems or restrictions if used as intended, unless Maximum +5° to +40°C +5° to +40°C -20° to +60°C -20° to +60°C range otherwise noted in these user guides. (41°...

  • Page 24: Care And Maintenance

    17. Care and maintenance Please ensure to charge the hearing aids and the Power Diligent and routine care of your hearing aid and chargers Pack regularly during long-term storage. contribute to outstanding performance and a long service life. To ensure a long service life, the manufacturer provides These hearing aids are classified as IP68.

  • Page 25: General Information

    General information Daily Before using hair spray or applying cosmetics, you should Hearing aid: Inspect the earpiece for earwax and moisture remove your hearing aid from your ear, because these deposits. Clean the surfaces with a lint-free cloth. Never use products may damage it.

  • Page 26: Exchanging The Earwax Protection

    18. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Gently pull off the earpiece to remove. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced.
  • Page 27 18.1.2 Exchanging the earwax protection with CeruShield  Disk ™ To insert a new earwax protector Gently rotate the CeruShield Disk in carefully insert the speaker into the the direction indicated by the arrows opening where the new earwax until a free opening appears under protector is visible (opposite the bin the bin icon.
  • Page 28 18.2 ActiveVent speaker with SlimTip ™ ™ 18.1.3 Attaching the earpiece to the speaker 18.2.1 Parts Explanation Hold the speaker in one hand and the wax filter dispenser earpiece in the other. a) rotating disk b) new filter c) dispensing slot for used filters Slide the earpiece over the speaker sound outlet.
  • Page 29 18.2.2 External cleaning 18.2.3 Removing the used wax filter (HF3 Filter) Wipe the earpiece and the speaker port to Hold the earpiece firmly and remove earwax. secure the rear of the speaker with your finger. Insert the screw end of the HF-3 changing tool into the speaker of the hearing aid.
  • Page 30 Rotate the changing tool clockwise Slide the changing tool to either until some resistance is felt. side of the slot. Lift the changing Pull the changing tool out of the tool up, leaving the used wax filter speaker with the used wax filter in slot.

  • Page 31: Service And Warranty

    19. Service and warranty Warranty limitation This warranty does not cover damage from improper handling Local warranty or care, exposure to chemicals or undue stress. Damage caused Please ask the hearing care professional where you by third parties or non-authorized service centers renders the purchased your hearing aids and chargers about the terms of warranty null and void.

  • Page 32: Compliance Information

    20. Compliance information Europe: Radio information of your wireless hearing aid Declaration of Conformity for the hearing aid Antenna type Resonant loop antenna Hereby the manufacturer declares that this product meets Operation frequency 2.4 GHz – 2.48 GHz the requirements of the Medical Devices Directive 93/42/EEC Modulation GFSK, Pi/4 DPSK, GMSK as well as the Radio Equipment Directive 2014/53/EU.
  • Page 33 Compliance with emission and immunity standards Emission standards EEN 60601-1-2 Immunity standards EN 60601-1-2 IEC 60601-1-2 IEC 60601-1-2 EN 55011 EN 61000-4-2 CISPR11 IEC 61000-4-2 CISPR32 EN IEC 61000-4-3 CISPR25 IEC 61000-4-3 EN 55025 EN 61000-4-4 IEC 61000-4-4 EN 61000-4-5 IEC 61000-4-5 EN 61000-4-6 IEC 61000-4-6...

  • Page 34: Information And Description Of Symbols

    21. Information and description of symbols Indicates the Authorized representative in the With the CE symbol, the manufacturer confirms that European Community. The EC REP is also importer this product – including accessories – meets the to the European Union. requirements of the Medical Devices Directive 93/42/ EEC as well as the Radio Equipment Directive This symbol indicates that it is important for the user 2014/53/EU.
  • Page 35 This symbol confers that the electromagnetic This symbol indicates that it is important for the user interference from the device is under limits approved to pay attention to the relevant warning notices in by the US Federal Communications Commission. these user guides Indicates a device’s compliance with applicable Radio IP Rating = Ingress Protection Rating.
  • Page 36 Symbols applicable to the European power supply only During transportation keep dry. The symbol with the crossed-out garbage bin is to Power supply with double isolation. make you aware that this hearing aid as well as chargers may not be thrown away as normal Device designed for indoor use only.

  • Page 37: Troubleshooting

    22. Troubleshooting Problem Causes What to do Hearing aid not Speaker/earpiece blocked Clean speaker opening/earpiece, or change wax filter functioning Hearing aid switched off Press lower part of multi-function button for 3 seconds Battery fully discharged Charge hearing aid (chapter 4) Hearing aid whistles Hearing aid not inserted correctly into ear Insert hearing aid correctly (chapter 6)
  • Page 38 Problem Causes What to do Indicator light on hearing Dirty charging contacts Clean the contacts of the hearing aid and the charger aid is solid red while Hearing aid is out of its operating tempera- Warm hearing aid up. Operating temperature range is +5° to +40° Celsius hearing aid is in the charger ture range (+41°...
  • Page 39 Problem Causes What to do Battery does not last the Shortened battery life Contact your hearing care professional. A battery replacement may whole day be required Phone call function does Hearing aid is in flight mode Switch hearing aid off and then on again (chapter 14.2) not work Hearing aid not paired to the phone Pair hearing aid to the phone (chapter 12)

  • Page 40: Important Safety Information

    23. Important safety information Contraindications: Evidence of active or chronic middle or outer ear pathology, Please read the information on the following pages before chronic drainage or discharge, evidence of chronic using your hearing aid. inflammation. Intended use: A hearing aid will not restore normal hearing and will not The hearing aid is intended to amplify and transmit sound prevent or improve a hearing impairment resulting from to the ear and thereby compensate for impaired hearing.
  • Page 41 23.1 Hazard warnings children 36 months of age or older (not applicable in combination with ActiveVent speaker). Individuals with The rechargeable hearing into flight mode, see ™ cognitive impairment will require constant supervision by aids contain lithium-ion chapter 14. a caregiver. The target group for the Tinnitus Balance batteries and the Power software feature are adults 18 years of age or older with Pack contains a lithium-...
  • Page 42 Do not use the hearing Titanium shells of custom stuck in your ear canal, it device by children and aids and charging hearing aids and earpieces is strongly recommended individuals with cognitive accessories in explosive can contain small to see a physician for safe impairment should be areas (mines or industrial quantities of acrylates...
  • Page 43 pets. If the drying capsule • Keep the wireless hearing • If using a wireless Use of accessories, is swallowed, consult a aid at least 15 cm accessory produced by transducers and cables physician or hospital (6 inches) away from the the manufacturer or by other than those immediately.
  • Page 44 any part of the hearing Hearing aids should not Avoid strong physical Patients implanted with aids, including cables be fitted with domes / impacts to the ear when magnetic externally specified by the wax protection systems wearing a hearing aid programmable CSF shunt manufacturer.

  • Page 45: Information On Product Safety

    WARNING: This device 23.2 Information on product safety The majority of hearing uses a lithium button/coin aid users have a battery. These  batteries hearing loss for which a These hearing aids are Never wash the deterioration in hearing are hazardous and can water resistant and not microphone inputs.
  • Page 46 Do not place the charging Do not drop your hearing This allows moisture to generating magnetic accessories close to an aid or charging evaporate from your fields. Hearing aids don’t induction cooking accessories! Dropping hearing aid and prevents need to be removed surface.
  • Page 47 Only use approved chargers and Power Packs described in this user guide for charging your hearing aids, otherwise the devices may be damaged. Your hearing aid(s) contain lithium-ion batteries and the Power Pack contains a lithium-polymer battery, both with a Watt hour rating <20 Wh which have been tested according to UN 38.3 of the “UN Manual of Tests and Criteria”...
  • Page 48 Notice 1: This device generates, uses and can radiate radio This device complies with Part 15 of the FCC Rules and frequency energy and, if not installed and used in with RSS-210 of Industry Canada. Operation is subject to accordance with the instructions, may cause harmful the following two conditions: interference to radio communications.
  • Page 49 Distributed by: Amplifion NZ Amplifon S.p.A. 0800 62 33 68 Via Ripamonti 133 IT-20141 Milan Amplifion Ltd UK Italy T. 0161 2097000 www.amplifon.com/uk National Hearing Centres Pty Ltd T. 1800 187 613 www.nhc.com.au Australian Sponsor: Sonova Australia Pty Ltd 12 Inglewood Place,...
  • Page 50 Document Detail 23-Aug-2022 Type: PDL CURRENT Status: 16-Aug-2022 Effective Date: PDL-1123 Document No.: Rev.: 6 Title: 029-0851-02 User Guide ampli-energy R P R PH EN Process: Innovation Management Owner: 53TMARINIC Tiia Marinic Attributes Attribute Type Value Description Affected Site Stafa (CH) 1100 Affected Site DOC Product Family...

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