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Veriton VN6710G/4710G/6710GT/4710GT/Vero N4710GT Mini PC
Lifecycle Extension Guide
Veriton VN6710G/4710G/6710GT/4710GT/Vero N4710GT Lifecycle Extension Guide V1.00
20221102
I

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  • Page 1 Veriton VN6710G/4710G/6710GT/4710GT/Vero N4710GT Mini PC Lifecycle Extension Guide Veriton VN6710G/4710G/6710GT/4710GT/Vero N4710GT Lifecycle Extension Guide V1.00 20221102...
  • Page 2: Table Of Contents

    Self-Repair ............................3 Disassembly Procedures ........................5 Troubleshooting ..........................39 Exploded Diagrams ......................... 42 FRU (Field Replaceable Unit) List ..................... 43 To remove your personal data ......................44...
  • Page 3: Self-Repair

    Self-Repair This chapter highlights the limited self-repair capabilities of the product. Prior to performing self-repair, familiarize yourself with the Safety Guidelines and Recommended Equipment sections first as described in the chapter "Disassembly Procedures". Depending on model, the following key components are eligible for self-repair (if applicable): •...
  • Page 4: Updating The System Bios

    Updating the System BIOS: • Download the desired system BIOS version from the website. • Unzip the downloaded file to your computer. • Double-click the extracted file in order to initiate the update process. • The update process itself is fully automated and its progress is visualized by means of a progress indicator.
  • Page 5: Disassembly Procedures

    Disassembly Procedures ⚫ Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 ⚫ WEEE Annex VII Component These components are classified as requiring selective treatment. ⚫ Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: Place the system on a stable work surface. Remove AC power cord from the system and peripherals Remove all cables from the system.
  • Page 7 Expansion Box 2 Cover Removal 1. Remove the Expansion Box 2 Cover 1.1. Remove the screw securing the expansion box 2 cover to the expansion box. 1.2. Detach the expansion box 2 cover from the expansion box.
  • Page 8 VGA Card Removal 2. Remove the VGA Card 2.1. Remove the VGA card from its slot. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 9: Chassis Cover Removal

    Chassis Cover Removal 3. Remove the Chassis Cover 3.1. Remove the screw securing the chassis cover to the chassis. 3.2. Detach the chassis cover from the chassis.
  • Page 10 HDD1 Removal 4. Remove the HDD1 4.1. Slide the HDD1 module out of the chassis. 4.2. Detach the HDD from the bracket. 4.3. Detach the rubber gaskets from the HDD.
  • Page 11 HDD1 Cable Removal 5. Remove the HDD1 cable 5.1. Disconnect the HDD1 cable from the mainboard. 5.2. Remove the two screws securing the HDD1 cable to the HDD support bracket.
  • Page 12 5.3. Detach the HDD1 cable from the HDD support bracket.
  • Page 13 HDD1 Support Bracket Removal 6. Remove the HDD1 Support Bracket 6.1. Remove the three screws securing the HDD1 support bracket to the mainboard. 6.2. Detach the HDD1 support bracket from the mainboard.
  • Page 14: Wlan Module Removal

    WLAN Module Removal 7. Remove the WLAN module 7.1. Remove the screw securing the WLAN module to the mainboard. 7.2. Detach the WLAN bracket from the WLAN module.
  • Page 15 7.3. Disconnect the WLAN antenna cables from the WLAN module. NOTE: For reference during machine reassembly, note which cable color corresponds to the main and auxiliary connectors. 7.4. Remove the WLAN module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 16 SSD Module Removal 8. Remove the SSD modules 8.1. Disconnect the plastic tab securing the SSD2 module to the mainboard. 8.2. Remove the SSD2 module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 17 8.3. Detach the thermal pad from the SSD2 module. 8.4. Repeat Steps 8.1~8.3 to remove the SSD1 module.
  • Page 18 Optional Port Module Removal 9. Remove the Optional Port Module (Display Port / HDMI / D-SUB / USB Type A/C) 9.1. Remove the two screws securing the optional port module to the mainboard. 9.2. Detach the optional port module from the mainboard.
  • Page 19 9.3. Remove the screw securing the optional port module to the port bracket. 9.4. Remove the optional port module from the bracket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 20 Heatsink Fan Removal 10. Remove the Heatsink Fan 10.1. Disconnect the heatsink fan cable from the mainboard. 10.2. Detach the heatsink fan from the mainboard.
  • Page 21: Memory Module Removal

    Memory Module Removal 11. Remove the Memory modules 11.1. Release the latch on both sides of the DIMM slot (1) and remove the DIMM module from the slot (2). Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 22: Thermal Module Removal

    Thermal Module Removal WARNING: The heatsink becomes very hot when the system is on. Wait for the heatsink to cool off before proceeding with below steps. 12. Remove the Thermal Module 12.1. Loosen the three (3) captive screws securing the thermal module to the mainboard. 12.2.
  • Page 23: Cpu Removal

    CPU Removal IMPORTANT: Before removing the CPU from the mainboard, make sure to create a backup file of all important data. WARNING: The CPU becomes very hot when the system is on. Allow it to cool off first before handling. 13.
  • Page 24 13.3. Open the CPU cover plate. 13.4. Lift the CPU from the socket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 25 Expansion Box 2 Front Bezel Removal 14. Remove the Expansion Box 2 Front Bezel 14.1. Disengage the latches securing the front bezel to the expansion box 2 chassis (1) then detach the front bezel from the expansion box 2 chassis (2).
  • Page 26 Card Reader Assembly Removal 15. Remove the Card Reader Assembly 15.1. Disconnect the card reader cable from the mainboard. 15.2. Remove the screw securing the card reader bracket to the expansion box 2 chassis.
  • Page 27 15.3. Pull the bracket with the cables out of the chassis. 15.4. Remove the two screws securing the card reader board to the bracket. 15.5. Remove the card reader board from the bracket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 28 Expansion Box 2 Removal 16. Remove the Expansion Box 2 16.1. Remove the screw securing the expansion box 2 to the chassis. 16.2. Detach the expansion box 2 from the chassis.
  • Page 29: Speaker Removal

    Speaker Removal 17. Remove the Speaker 17.1. Disconnect the speaker cable from the mainboard. 17.2. Detach the speaker from the chassis.
  • Page 30 Expansion Box 1 Cover Removal 18. Remove the Expansion Box 1 Cover 18.1. Remove the three screws securing the expansion box 1 cover to the expansion box. 18.2. Detach the expansion box 1 cover from the expansion box.
  • Page 31: Odd Module Removal

    ODD Module Removal 19. Remove the ODD (for models with ODD module on Expansion Box 1 only) 19.1. Disconnect the cable from the mainboard. 19.2. Disconnect the cable from the ODD module.
  • Page 32 19.3. Press the retaining latch (1) and slide the ODD module out of the expansion box 1 (2). 19.4. Remove the two screws securing the ODD rear bracket to the ODD.
  • Page 33 19.5. Detach the ODD rear bracket from the ODD. 19.6. Force eject the ODD tray by inserting a thin metal object into the ODD emergency eject hole. 19.7. Disengage the latch securing the ODD bezel to the ODD tray, then remove the ODD bezel.
  • Page 34 HDD2 Module Removal 20. Remove the HDD2 (for models with HDD2 module on Expansion Box 1 only) 20.1. Detach the ODD dummy door from the expansion box 1. 20.2. Disconnect the cable from the HDD2 module.
  • Page 35 20.3. Disconnect the cable from the mainboard. 20.4. Remove the two screws securing the HDD2 module to the expansion box 1.
  • Page 36 20.5. Gently pull out the HDD2 module from the expansion box 1. 20.6. Remove the four screws securing the HDD2 to the HDD bracket. 20.7. Gently pull out the HDD2 module from the bracket.
  • Page 37: Mainboard Removal

    Mainboard Removal 21. Remove the Mainboard 21.1. Remove the four screws securing the mainboard to the chassis. 21.2. Gently lift the mainboard off the chassis. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 38: Rtc Battery Removal

    RTC Battery Removal 22. Remove the RTC battery 22.1. Gently push the RTC battery sideways (1), then lift it off the mainboard (2). Note: WEEE Annex VII component. The RTC battery has been highlighted with the yellow circle as shown above. Please follow local regulations for disposal of used batteries. Caution: Risk of explosion if battery is replaced by an incorrect type.
  • Page 39: Troubleshooting

    Troubleshooting This chapter provides troubleshooting information for the Veriton VN6710G/4710G/6710GT/4710GT/Vero N4710GT Mini ⚫ Power-On Self-Test (POST) ⚫ POST Error Messages List Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but for the most part transparent to the user.
  • Page 40: Post Error Messages List

    POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List "to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”.
  • Page 41 Memory test fail If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. Override enabled - If the system cannot boot using the current CMOS configuration, the BIOS can override the Defaults loaded current configuration with a set of BIOS defaults designed for the most stable, minimal- performance system operations.
  • Page 42: Exploded Diagrams

    Exploded Diagrams Figure 1 System Exploded Diagram...
  • Page 43: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device...
  • Page 44: To Remove Your Personal Data

    To remove your personal data • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...

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