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S24AM50* S27AM50* S32AM50* S32AM70* S43AM70*
(Singapore only : S24AM506NE /S27AM500NE / S27AM500UE / S27AM501NE /
The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
User Manual
S32AM500NE / S32AM500UE / S32AM700UE / S43AM702UE)

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Summarization of Contents

Before Using the Product
Safety Precautions and Electricity
General safety guidelines, warnings, and electrical precautions for product usage.
Installation and Operation Guidelines
Instructions and warnings for safe product installation and operation.
Cleaning and Ergonomics
Procedures for cleaning the product and recommendations for ergonomic posture.
Product Preparations
Stand Installation and Precautions
Steps for attaching the stand, moving the product, and checking installation space.
Tilt Adjustment and Security
Adjusting product tilt and using anti-theft locks.
VESA Mount Specs and Control Panel
Details on VESA mounting standards and the product's control panel functions.
Device Connections
Ports and Cable Management
Description of product ports and instructions for tidying cables.
Internet and Screen Sharing
Connecting to the internet and sharing mobile device screens.
External Device Connection Notes
Important notes for connecting HDMI, USB Type-C, computers, and mobile devices.
Remote Control and Peripherals
Samsung Smart Remote Overview
Information about the buttons and functions of the Samsung Smart Remote.
Remote Pairing and Anynet+ Control
Steps to pair the remote and control devices via Anynet+ (HDMI-CEC).
Keyboard, Mouse, and Gamepad Usage
Connecting and using keyboards, mice, gamepads, and virtual keyboard.
Smart Features and Hub Usage
Smart Hub and Home Screen Navigation
Overview of Smart Hub, Home Screen navigation, and app management.
Samsung Account and App Management
Managing Samsung accounts, notifications, privacy, and installed applications.
Remote Access and Wireless Features
Accessing PCs remotely, screen sharing, Samsung DeX, and cloud services.
Multimedia Playback and Bixby Integration
Playing media files and using Bixby voice assistant.
Picture and Sound Settings
Picture Quality Adjustments
Optimizing picture quality, modes, and eye care settings.
Advanced Picture and Viewing Environment Settings
Detailed picture settings, input signal range, and HDMI black level.
Picture Size, Position, and Sound Configuration
Adjusting screen size/position and configuring sound modes/expert settings.
Sound Output and Bluetooth Connectivity
Managing speaker output and connecting Bluetooth/Wi-Fi audio devices.
System and Support Functions
Time Functions and Energy Saving
Setting clock, timers, auto protection, and reducing energy consumption.
Software Updates and Accessibility
Updating software and using accessibility features for visual/hearing impaired.
Captioning and Voice Assistant Usage
Managing captions, Bluetooth audio, voice assistants, and other functions.
Important Precautions and Notes
App and Internet Usage Guidance
Important information and precautions before using apps and the internet function.
Media File Playback and Connectivity Notes
Notes on wireless setup, media file limits, and Bluetooth restrictions.
Supported File Formats and Codecs
Lists of supported subtitles, image, music, and video formats and codecs.
Post-Installation Information
Picture Sizes and Input Signals
Supported picture sizes for various input signals and resolutions.
UHD and PC Connectivity Resolutions
Supported UHD resolutions, VESA timings, and PC input signal resolutions.
Video Signals and HDR10 Graphics
Supported video signal resolutions and graphic cards for HDR10.
Bluetooth Usage Restrictions
Important restrictions and potential issues when using Bluetooth devices.
Software Installation
Easy Setting Box and Driver Installation
Information and steps for installing Easy Setting Box and product drivers.
Installation System Requirements
Hardware and OS requirements for software installation.
Troubleshooting Common Issues
Picture Display Problems
Diagnosing and resolving picture issues like flickering, dimming, and distortion.
Sound and Noise Issues
Troubleshooting problems with sound output, volume, interruptions, and noise.
External Device Connectivity Problems
Resolving issues connecting PCs, mobile devices, and other external devices.
Network and Remote Control Issues
Troubleshooting network connection, Anynet+, and remote control problems.
App, Media, and Voice Assistant Problems
Resolving issues with apps, media playback, and voice assistant functionality.
Other Operational Issues and Diagnosis
Addressing other product issues, diagnosing problems, and getting support.
Product Specifications
General Specifications
Detailed size, display area, pixel pitch, and resolution specifications.
Power, Signal Connectors, and Environment
Information on power supply, signal connectors, and environmental conditions.
Appendix and Support Information
Service Responsibilities and Customer Faults
Conditions for pay service, non-defects, and customer-caused damage.
Product Licences and Open Source Notices
Information on product licenses, trademarks, and open source software.

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