Samsung UE32H5500AW Service Manual
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Samsung UE32H5500AW Service Manual

Chassis: u8dc
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SERVICE
LED TV
UE**H5500AW
LED TV
Chassis : U8DC
Model
: UE32H5500AW
UE40H5500AW
UE48H5500AW
UE50H5500AW
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UE32H5500AW

  • Page 1 LED TV Chassis : U8DC Model : UE32H5500AW UE40H5500AW UE48H5500AW UE50H5500AW SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UE**H5500AW...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2014 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 4: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 5: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 6: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 7: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 9: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UE**H5500AW Front View * W : Width H : High D : Depth Detail View Front Color Black With Stand 721.4 x 465.1 x 163.4 mm / 28.4 x 18.3 x 6.4 inches 32"...

  • Page 10: Product Specification

    Auto Volume Leveler Sound Customizer Sound Output (RMS) 10W X 2 Speaker Type Down Firing + Full Range Woofer HD Audio Smart TV Smart Hub Samsung SMART TV On TV Yes (15 European Countries) Movies & TV Shows Yes (9 European Countries)
  • Page 11 Item UE**H5500AWXXH Smart TV Multimedia Apps Game Yes (7 European Countries) Fitness Kids Multi-Screen (Dual / Quad Screen) Skype™ on Samsung TV Web Browser Smart Interaction Voice Interaction Voice Control Camera Built-in Face recognition Motion control Smart Convergence Contents Streaming...
  • Page 12 Design RHCM Bezel Type Front Color Black Light Effect (Deco) Stand Type Square Mold Swivel (Left/Right) Additional Feature Samsung 3D 3D Converter Instant On Quad Core+ Accessibility ZOOM Auto Power Off Clock&On/Off Timer Sleep Timer BD Wise Plus Caption (Subtitle) Channel List USB-Clone ConnectShare™...
  • Page 13 Lead Presence Accessory 3D Active Glasses (Included) Remote Controller Model TM1250A Batteries (for Remote Control) Samsung Smart Touch Control (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported Floor Stand Support TV Camera (Included) IR Extender Cable (Included)

  • Page 14: Specifications

    2. Product specifications 2-2-2. Specifications Specifications „ Model UE**H5500AW Item Description Screen Size (Diagonal) 32 inches 40 inches 48 inches 50 inches LCD Panel FHD 60Hz Display Colors 16.7M color Display Resolution 1,920 x 1,080 Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated Input Sync Signal H/V Separate, TTL, P.

  • Page 15: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 16: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 17 3. Disassembly and Reassemble Description Picture Description Screws Remove screws of Rear Cover. Torque : 32" : 12ea 9~ 10Kgf.cm 6003-001782 Torque : 7~ 8Kgf.cm 40" : 16ea 6003-002755 48" : 18ea 50" : 20ea Remove the Rear-Cover.
  • Page 18 3. Disassembly and Reassemble Description Picture Description Screws Remove 9 screws of Main Board and Torque : Power Board. 7~ 8Kgf.cm 6001-003016 Remove the Speakers and Power Cables. Remove the LVDS Cable and Panel Drive Cable.
  • Page 19 3. Disassembly and Reassemble Description Picture Description Screws Remove the function Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 20: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting 4-1-1. Previous Check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 21 4. Troubleshooting How to know it is from Main Board or T-Con when some problems happen „ No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking. Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step. Picture distortion : Enter the service mode ⇢...

  • Page 22: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. NO Power Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. • The LEDs on The front panel do not work when connecting The power cord. Symptom •...
  • Page 23 4. Troubleshooting Diagnostics Please, Contact tech support. Caution Make sure to disconnect the power before working on the IP Board.
  • Page 24 4. Troubleshooting Location of Parts „ Main Board_Front A3.3V_PW (IC202) B5V_DC_PW (IC201) BAV_PW (IC206) A1.5V_DDR_PW (IC) B1.1V_CORE_PW (IC304) B1.1V_CPU_PW (IC305) B3.3V_PW (IC 208)

  • Page 25: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UE**H5500AWXXH „ Inches 32" 40" 48" 50"...

  • Page 26: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory •...

  • Page 27: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 32R6AF0V/40A6AF0V/48A6AF0V/ 50R6AF0V Local Set EU/EU-GER/EU-UK/EU-SPAIN/CIS SW Model UH5500 BOM Model SSXZG - 5570 5500 TUNER S_TC Ch Table NONE MRT Option Front Color U-T-CL-M63 LVDS FORMAT JEIDA Language_Arabic Region...
  • Page 28 4. Troubleshooting Factory Menu Name Data Range Data Service Support JAVA Data Service Support PVR Support CI Support LEDMotionPlus Support Natural Mode Support Relax Mode Support HDMI/DVI SEL Select LCD/PDP Wall Mount HV Flip HV Flip / H Filp / OFF Light Effect e-Pop Default CAMERA Support...
  • Page 29 4. Troubleshooting Factory Menu Name Data Range PD EN PEQ Inx WF Scale WF Type Number of Network Stream DP V Size Backend Device BT_AUDIO_ON_OFF Config_AV_PATH USING_PSI_UPDATE ECO Standby Fast Logo Delay Num of PANEL KEY Panel Detail Panel Init Time Control „...
  • Page 30 4. Troubleshooting Factory Menu Name Data Range MediaPlayDB OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test OPTION_NUM Num of ATV Num of SVIDEO Num of PC Num of DVI Num of OPTICAL Link Num of MEDIA Num of Tuner Num of ISP...
  • Page 31 4. Troubleshooting Factory Menu Name Data Range Fanet Thread User InstantOn Default Value PDP Option Pixel Shift Test Logic SW Panel Temperature LOGIC Waveform Day Logic CheckSum SAPC Timer APC Speed Hotel Option Hospitality Mode Power On … Menu OSD …...
  • Page 32 4. Troubleshooting Factory Menu Name Data Range NICAM Prescale 0x48h BTSC Mono Prescale 0x19h BTSC stereo Prescale 0x2Fh BTSC SAP Prescale 0x2Bh A2Ident High THID A2Ident Low THID Pilot Level High Thld 0x20h Pilot Level Low Thld 0x0Fh Carrier2 Amp High THID Carrier2 Amp Low THID Carrier2 SNR High THR Carrier2 SNR Low THR...
  • Page 33 4. Troubleshooting Debug „ Factory Menu Name Data Range Spread Spectrum LVDS Spread DDR Spread 1.0% Spectrum Period Amplitude HD SSC ON/Off HD SSC Value LVDS SSC ON/Off LVDS SSC Value DDR SSC ON/Off DDR SSC Value FRC LVDS SSC ON/OFF FRC LVDS SSC MRR FRC LVDS SSC MFR FRC LVDS SSC Period...
  • Page 34 4. Troubleshooting Factory Menu Name Data Range MPEG Margin H.264 Margin CAM Wait Time TS Clock deldy TCON_TEMP READ TEMP LAST DCC VERSION DCC CHK SEL DCC CHECK LOCAL DCC CHECK TOTAL MulitACC Checksum IIC Bus stop Tuner Status Signal Strength Bandwidth Frequency LNA Status...
  • Page 35 4. Troubleshooting Factory Menu Name Data Range Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packer_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 „...
  • Page 36 4. Troubleshooting Factory Menu Name Data Range PC Self Test … FLASH EEPROM Sound AMP HDMI Switch IC … USB HUB IC WIFI LVDS T-CON/FRC PCB Test … MOIP … App Self Test Device self Test Voltage … EcoSensor EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection...
  • Page 37 4. Troubleshooting Factory Menu Name Data Range Camera Upgrade Mic Upgrade CPLD USB Download JP MICOM UPGRADE Failure DP MICOM UPGRADE Failure Jump Upgrade Failure IR Blaster Upgrade CPLD Download LDC Profile Upgrade Pic Data USB Update Audio Data USB Update Eco Data USB Update Reset Smart Hub Reset...
  • Page 38 4. Troubleshooting Factory Menu Name Data Range DVB CI TS Clock delay TC TS Clock delay S CI Control Buf On TS Clock delay CPU Test Pattern Pattern Sel Logic Pattern Sel Logic Level Sel FRC Pre Test Pattern FRC Post Test Pattern SOC TCON Test Pattern SOC TCON Pattern Level SOC TCON FRC Pattern...
  • Page 39 4. Troubleshooting Factory Menu Name Data Range ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain …...
  • Page 40 4. Troubleshooting Factory Menu Name Data Range G3_Gain … R4_Gain … B4_Gain … G4_Gain … R5_Gain … B5_Gain … G5_Gain … R6_Gain … B6_Gain … G6_Gain … R7_Gain … B7_Gain … G7_Gain … R8_Gain … B8_Gain … G8_Gain … R9_Gain …...
  • Page 41 4. Troubleshooting Factory Menu Name Data Range G5_Gain … R6_Gain … B6_Gain … G6_Gain … R7_Gain … B7_Gain … G7_Gain … R8_Gain … B8_Gain … G8_Gain … R9_Gain … B9_Gain … G9_Gain … R10_Gain … B10_Gain … G10_Gain … 4-22...

  • Page 42: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. ADC / WB AV Calibration Comp Calibration HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 43 4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...

  • Page 44: Adjustment

    4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select ADC/WB menu. White Balance Select menu. (Low Light) (Hight Light) Sub Brightness Sub Contrast ADC/WB White Balance R offset R gain G offset G gain B offset B gain 4-25...

  • Page 45: Software Upgrade

    4-5. Software Upgrade Samsung may offer upgrades for the TV’s firmware in the future. These upgrades can be performed via the TV when it is connected to the Internet, or by downloading the new firmware from samsung.com to a USB memory device.

  • Page 46: The Dimension Of H55** Models

    4. Troubleshooting 4-6. The Dimension of H55** Models 32 inches Item 32" SET Size (with Stand, W * H * D) 721.4 * 465.1 * 163.4 SET (without Stand, W * H * D) 721.4 * 428.5 * 64.9 Opening Size (W * H, Diagonal) 700.4 * 394.8 * 802.8 Wall Mount 200 * 200...
  • Page 47 4. Troubleshooting 40 inches Item 40" SET Size (with Stand, W * H * D) 906.6 * 578.2 * 196.4 SET (without Stand, W * H * D) 906.6 * 532.9 * 65.2 Opening Size (W * H, Diagonal) 887.6 * 500.2 * 1017.7 Wall Mount 200 * 200 1100.0 * 600.0 * 120.0...
  • Page 48 4. Troubleshooting 48 inches Item 46" SET Size (with Stand, W * H * D) 1075.1 * 673.8 * 203.9 SET (without Stand, W * H * D) 1075.1 * 627.6 * 65.5 Opening Size (W * H, Diagonal) 1056.1 * 594.9 * 1210.9 Wall Mount 400 * 400 Packing Size...
  • Page 49 4. Troubleshooting 50 inches Item 50" SET Size (with Stand, W * H * D) 1116.8 * 696.4 * 203.9 SET (without Stand, W * H * D) 1116.8 * 651.1 * 65.7 Opening Size (W * H, Diagonal) 1097.8 * 618.4 * 1258.9 Wall Mount 400 * 400 1320 * 738 * 135...

  • Page 50: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...
  • Page 51 5. Wiring Diagram 2014 LED Signal Path for Troubleshooting „ CHECK TEST PATTERNS „ ENTER Factory mode SVC Info Test Pattern 1. Verify "Pattern Sel" 2. Verify "FRC Pre Test Pattern" 3. Verify "FRC Post Test Pattern" 4. Verify "SoC TCON Test Pattern"...
  • Page 52 5. Wiring Diagram X14H(5500) Block - Diagram „...
  • Page 53 5. Wiring Diagram X14H Power tee „...
  • Page 54 5. Wiring Diagram X14H RESET Tree „ NAND_NRESET DDR3_A_X14_RESET_ADDR DDR3_B_X14_RESET_ADDR PCM_RESET NRESET_OUT SW_POWER FRC_RESET SW_INVERTER SW_PVCC TUNER_NRESET X14_RESET POWER_DET...

  • Page 55: Connector

    5. Wiring Diagram 5-2. Connector Main Board „ 2 CN201 10 CN1502 9 CN1501 1 CN1401 6 CN601 5 CN502 8 CN603 12 CN1402 11 OP301 7 CN602 13 CN501 4 CN302 3 CN1201 CN1401_FHD CN1401_FHD EVEN_TX3+ ODD_TX3+ ODD_TX0- EVEN_TX3- ODD_TX3- FRC_SDA FRC_PWM1...
  • Page 56 5. Wiring Diagram CN201 (to Powr board) CN601 (to HDMI3) A13V_PW SW_INVERTER HDMI1_RX2+ A13V_PW A13V_PW HDMI1_RXCLK- OVD_LEVEL HDMI1_RX2- A13V_PW HDMI1_RX1+ A13V_PW OVD_ON_OFF HDMI1_SCL_DDC HDMI1_RX1- HDMI1_SDA_DDC A13V_PW FRC_PWM1 HDMI1_RX0+ SW_POWER_OUT FRC_PWM2 HDMI1_5V A13V_PW FRC_PWM3 HDMI1_RX0- HDMI1_HOT_PLUG HDMI1_RXCLK+ CN1201 (to Function/IR) CN602 (to HDMI1) LED_STB HDMI2_RX2+ BT_WAKE...
  • Page 57 5. Wiring Diagram CN1502 (USB2) B5V_USB2_PW USB2_DP USB2_DM OP301 (to Optical Jack) SPDIF_OUT B5V_DC_PW CN1402_LAN LAN_TXD+ B2.5V B2.5V LAN_RXD- LAN_TXD- LAN_RXD+ CN501 (SCART) SC_SR_OUT SC_SR_IN SC_SL_OUT SC_R SC_FB SC_SL_IN SC_B IDENT_SC SC_CVBS_OUT SC_CVBS_IN SC_G...

  • Page 58: Connector Functions

    5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from IP Board to Main Board. CN201  CNM803 The LVDS signal transfered from Main Board to Panel. CN1401  CON3...

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