Samsung UE32H5000AW Service Manual
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Samsung UE32H5000AW Service Manual

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SERVICE
LED TV
UE**H5000AW
LED TV
Chassis : U8AA
Model
: UE32H5000AW UE22H5000AW
UE40H5000AW
UE48H5000AW
UE50H5000AW
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
U8AB
Contents

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Summary of Contents for Samsung UE32H5000AW

  • Page 1 LED TV Chassis : U8AA U8AB Model : UE32H5000AW UE22H5000AW UE40H5000AW UE48H5000AW UE50H5000AW SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UE**H5000AW...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2014 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 4: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 5: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 6: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 7: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 9: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UE**H5000AW Front View * W : Width H : High D : Depth Detail View Front Color Black (Panel) Set with 506.9 x 355.2 x 151.8 mm / 20.0 x 14.0 x 6.0 inches Stand 22H5 Set without...
  • Page 10 2. Product specifications Model UE**H5000AW Set with 3.3 kg / 7.2 lbs Stand 22H5 Set without 3.1 kg / 6.8 lbs Stand Set with 5.3 kg / 11.6 lbs Stand 32H5 Set without 4.9 kg / 10.8 lbs Stand Set with 8.5 kg / 18.7 lbs Stand Weight...

  • Page 11: Product Specification

    Sound 5.1 3D Sound Auto Volume Leveler Sound Customizer Sound Output (RMS) 22" : 3W x2 10W x2 Speaker Type Down Firing + Full Range Woofer Smart TV Smart Hub Samsung SMART TV On TV Movies & TV Shows Multimedia Apps...
  • Page 12 2. Product specifications Item UE**H5000AWXZF Smart TV Game Fitness Kids Multi-Screen (Dual / Quad Screen) Skype™ on Samsung TV Web Browser Smart Interaction Voice Interaction Voice Control Camera Built-in Face recognition Motion control Smart Convergence Contents Streaming Screen Mirroring Samsung SMART View...
  • Page 13 Luxe Line Bezel Type VNB (46mm) Front Color Black Light Effect (Deco) Stand Type Square Swivel (Left/Right) Additional Feature Samsung 3D 3D Converter Instant On Quad Core+ Accessibility Auto Power Off Clock&On/Off Timer Sleep Timer BD Wise Plus Caption (Subtitle) Channel List USB-Clone ConnectShare™...
  • Page 14 Lead Presence Accessory 3D Active Glasses (Included) Remote Controller Model TM1240A Batteries (for Remote Control) Samsung Smart Touch Control (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported Floor Stand Support TV Camera (Included) IR Extender Cable (Included)

  • Page 15: Specifications

    2. Product specifications 2-2-2. Specifications Feature „ • Digital-TV, RF, 2-HDMI, 1-Component, 1-A/V, 1-USB2.0, Digital Sound Out(Optical),1-Headphone • Brightness : 250 cd/m (22"), 350 cd/m • Dynamic Contrast Ratio : Mega DCR • CMR : 100 Specifications „ Model UE**H5000AW Item Description Screen Size (Diagonal)

  • Page 16: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 17: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 18 3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of rear-cover. Torque : 9~ 10Kgf.cm 6003-001782 Torque : 7~ 8Kgf.cm 6003-002755 Remove the rear-cover. Remove the screws. Torque : 7~ 8Kgf.cm 6001-003016 Remove the speakers and power cables.
  • Page 19 3. Disassembly and Reassemble Description Picture Description Screws Remove the LVDS Cable and Panel Drive Cable. Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 20: Assy Board P-Jog Switch & Ir

    3. Disassembly and Reassemble 3-2. Assy Board P-Jog Switch & Ir How to disassembly (For 40H5000) „ Description Picture Description Refer Pull out a jog function.
  • Page 21 3. Disassembly and Reassemble How to assembly (For 40H5000) „ Description Picture Description Refer Insert a jog function. Put 2 screws.

  • Page 22: Disassembly(Ptc)

    3. Disassembly and Reassemble 3-3. Disassembly(PTC) How to disassembly „ Description Picture Description Refer Place TV face up on cushioned table. Products at the top of the central TOP- CHASSIS is rotated by 45 degrees outward and pulls.
  • Page 23 3. Disassembly and Reassemble Description Picture Description Refer Pull in the same way from the center of the top. Pull the left part of the product as shown while holding the raised portion on figure 3. Pull the bottom part of the product as figure 2 while holding the raised portion on figure 4.
  • Page 24 3. Disassembly and Reassemble Description Picture Description Refer As shown in the picture, Lift the bottom of the TOP-CHASSIS. Pull the products at the bottom of the right side of the chassis.
  • Page 25 3. Disassembly and Reassemble Description Picture Description Refer Lift the bottom of the chassis with one hand and holding the bottom of the product after you pull the right side of the product chassis. Disassembly is complete. CAUTION To use JIG : Does not lift the chassis by hand, JIG using the lift.

  • Page 26: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting Previous Check „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 27 4. Troubleshooting How to know it is from Main Board or T-Con when some problems happen „ No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking. Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step. Picture distortion : Enter the service mode ⇢...

  • Page 28: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom Power cord on. Cause : There did not supply the Check ‘Stand-By A5.3V’ power from SMPS. 5.3V appear at BD210? Measure : Change 10p power cable 0V to A13V (CN202 #3) and SMPS. Set On.
  • Page 29 4. Troubleshooting Location of Parts „ Main Board_Front Detail BD917 (B1.15V) CN202 #6 BD210 CN202 #3 BD911 (B1.5V)

  • Page 30: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UE**H5000AWXZF „ Model Name 22" 32" 40"...
  • Page 31 4. Troubleshooting UE**H5000AWXXN „ Model Name 48" 50" Vendor Panel Code BN95-01317A BN07-01359A Spec. LSF480HN01-G GH050BGA-B1 Vendor HANSOE SMPS Code BN44-00699A BN44-00704A Spec. L48SF_ESM L55S1_EHS Chassis Ass'y BN91-11946N BN91-11942L MAIN ASSY PBA Ass'y code BN94-07140N BN94-07136L Byte Item Factory Reset Type 48A6AF0V 50R6AF0V...

  • Page 32: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory •...

  • Page 33: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Note • Version of the software is written in 0002. • : I should not be possible to adjust or change that does not require a change item Black : Adjustment Services for the corresponding Blue : Items that are secured Option...
  • Page 34 4. Troubleshooting Factory Menu Data Range Remark Name Num of SCART Num of USB Port Num of RVU Num Of Display Num of IPTV Num of RUI TOOLS Support 1849 LNA Support 24Px4 Support ON/OFF BD Wise Support ON/OFF Data Service ON/OFF Support PVR Support...
  • Page 35 4. Troubleshooting Factory Menu Data Range Remark Name Engineer Option Type Of PANEL KEY Horizontal Horizontal/Vertical/PDPVertical/ PDPHorizon/None 5 Way Function Key R_BOTTOM L_BOTTOM/R_BOTTOM/L_BACK/R_ BACK/4 Contents Bar Cable Modulation … Standby led on/off ON/OFF Recognition Support ON/OFF IF AGC 0~10 D AGC 0~10 PH BW 0~10...
  • Page 36 4. Troubleshooting Factory Menu Data Range Remark Name A_DTV DECODER A_AV1 AUIN1 A_AV2 AUIN0 A_COMP1 AUIN1 A_COMP2 None A_PC AUIN0 A_SCART1 AUIN0 A_SCART2 None A_DVI None A_HDMI None A_Media DECODER USING_PSI_ … UPDATE Fast Logo Delay 0~20 Num Of PANEL KEY 0~20 Control „...
  • Page 37 4. Troubleshooting Factory Menu Name Data Range Remark Eeprom Reset EER Reset NVR All Clear ON/OFF ECO IC TYPE MC8121 NONE/CT802FN/NLS1106/ MC8121/MC8121_REV Info Link Server Type operating operating/development/ developing Info Link Country None TTX Group UserOSD WestEurope/EastEurope/ Russian/Greek/Turkey/Arabic/ Farsian/Arab/Hbrw/UserOSD Visual Test …...
  • Page 38 4. Troubleshooting Factory Menu Name Data Range Remark RTS Mode FKP Download1 FKP Download2 LMK threshold Low threshold High threshold ON/OFF ON/OFF EEPG Enable ON/OFF PDP Option Hotel Option Hotel Mode ON/OFF Hospitality Mode Power On Menu OSD Music Mode External Source Eco Solution Cloning...
  • Page 39 4. Troubleshooting Factory Menu Name Data Range Remark Wiselink Delay Menu Pilot Level High Thld 0x13h Pilot Level Low Thld 0x09h Pilot_Phase_diff_on_THR ON/OFF FM Prescale 0x2Eh AM Prescale 0x1Ah NICAM Prescale 0x1Dh Amp Model NTP7414 Amp Volume 0xc5h Amp Scale 0x9ah Amp Check Sum 0x01575E95...
  • Page 40 4. Troubleshooting Factory Menu Name Data Range Remark SAP High Thld SAP Low Thld Bottom Checksum Bottom Local CHeckSum Debug „ Factory Menu Name Data Range Remark Spread spectrum LVDS Spread ON/OFF LVDS Period 20K/30K/40K LVDS Amplitude 0.0/0.5/1.0/1.5/2.0/2.5/3.0 DDR Spread ON/OFF DDR Period 20K/30K/40K...
  • Page 41 4. Troubleshooting Factory Menu Name Data Range Remark Tuner Margin MPEG Margin 1000 H.264 Margin CAM Wait Time TS Clock delay TCON_TEMP READ 0.00 TEMP LAST 60.00 DCC VERSION DCC CHK SEL DCC CHECK LOCAL DCC CHECK TOTAL MultiACC Checksum IIC Bus Stop ON/OFF Tuner Status...
  • Page 42 4. Troubleshooting Factory Menu Name Data Range Remark FFT Size_1 Guard Interval_1 Freq.Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1...
  • Page 43 4. Troubleshooting Factory Menu Name Data Range Remark SCART Audio Test Failure Failure/Success SCART CVBS Test Failure Failure/Success SCART RGB Test Failure Failure/Success PC Audio Test Failure PC Self Test Failure Failure Failure/Success FLASH EEPROM X-TAL Failure Failure/Success Tuner1 Failure Failure/Success Sound AMP Failure...
  • Page 44 4. Troubleshooting Factory Menu Name Data Range Remark ER Count WD Count AR Count WIFI ER Count BT ER Count HDMI Stable Cnt Camera ER Count Panel Display Time Upgrade T-CON Usb Download Failure Failure/Success T-CON CheckSum Logic Usb D/L …...
  • Page 45 4. Troubleshooting Factory Menu Name Data Range Remark HDMI ROBIN HDMI Callback HDMI CTS Thld 0~15 HDMI CTS Cnt1 0~15 HDMI EQ AUTO AUTO/Low/Middle/High/Strong HDMi Write Type Combine Combine/Separate HDMI Switch NONE NONE/SIL9287/TMDS461 DVI SET TIME 300ms HDMI Sync DE/HV HDMI 3D DET HOT PLUG OFF HOLD TIME...
  • Page 46 4. Troubleshooting Factory Menu Name Data Range Remark CAL Data Restore_Copy … ATV IF AGC SPEED 0~16 Auto Power MEMORY MEMORY/ALWAYS ON/ ALWAYS OFF ADC/WB „ Factory Menu Name Data Range Remark AV Calibration ---- Comp Calibration ---- PC Calibration ---- HDMI Calibration ----...
  • Page 47 4. Troubleshooting Factory Menu Name Data Range Remark WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MAG On/Off ON/OFF R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain...

  • Page 48: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug AV Calibration ADC/WB Comp Calibration Advanced PC Calibration HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 49 4. Troubleshooting Method of Color Calibration (AV) „ Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...

  • Page 50: Adjustment

    4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug (Low light) (High light) Sub Bright Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-25...

  • Page 51: White Ratio (Balance) Adjustment

    4. Troubleshooting 4-5. White Ratio (Balance) Adjustment You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance). Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, Component 1 and HDMI 1 modes. The optimal values for each mode are configured by default.
  • Page 52 4. Troubleshooting Gray Check Adjust Spec(xyL) Adjust Target offset(xyL) Levels Code Check x(±) y(±) L(±) x(±) y(±) L(±) 10 IRE 0x01 0.007 0.007 0.11 0.000 0.000 0.000 20 IRE 0x02 0.007 0.007 0.08 0.000 0.000 0.000 30 IRE 0x03 0.007 0.007 0.06 0.000...

  • Page 53: Software Upgrade

    4. Troubleshooting 4-6. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-6-1. How to Check the Software Version Use the Main Menu „...
  • Page 54 4. Troubleshooting Use the Factory Mode „ T-NT14LDEUC-xxxx.x Option T-NT14LDEUS-xxxx Control E-Manual : NLDVBEUxH-xxxx Debug EDID SUCCESS CALIB : AV/COMP/PC/HDMI/ Option : 40A6AF0V,EU_UK,5000,NONE ADC/WB Advanced DTP-SDAL-NT14L-MAIN-xxxx-xxxx RFS:"NT14L xxxx" K/20xx-xx-xx KERNEL:xxxx.xxxx,/Onboot: xxxx TCON Version:---- NSP-DTVTD-xxxx Model: UE40H5000 Wireless MAC ---- CIP FAIL Factory Data Ver:xxx EERC Version: xxx NSP-BP-HAL-xxxx...

  • Page 55: How To Upgade Software And Micom

    4-6-2. How to Upgade Software and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
  • Page 56 4. Troubleshooting Click the "ENTER" key. Click the "ENTER" key. Wait for upgrade complete. Check the Software Version. 4-31...

  • Page 57: Rear Cover Dimension

    4. Troubleshooting 4-7. Rear Cover Dimension UE**H50*0 „ H5000 Rear Cover Dimension 22" 32" 40" 48" 50" 477.8 821.2 620.9 768.07 23.8 32.1 41.45 206.7 194.5 222.06 98.5 221.9 115.8 184.83 4-32...

  • Page 58: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...

  • Page 59: Connector

    5. Wiring Diagram 5-2. Connector Main Board „ CN1201_FHD (to Panel) CN1201_FHD (to Panel) EVEN_TX4+_LVDS EVEN_TX0-_LVDS ODD_TX1-_LVDS EVEN_TX4-_LVDS ODD_TX0+_LVDS FRC_SDA EVEN_TX3+_LVDS ODD_TX4+_LVDS ODD_TX0-_LVDS PWM_DIM1_FRC EVEN_TX3-_LVDS ODD_TX4-_LVDS FRC_SCL ODD_TX3+_LVDS EVEN_TXCLK+_ ODD_TX3-_LVDS FRC_NRESET LVDS EVEN_TXCLK-_ ODD_TXCLK+_ LVDS_FORMAT Panel_13V_PW LVDS LVDS TCON_SDA ODD_TXCLK-_ Panel_13V_PW TCON_WP EVEN_TX2+_LVDS...
  • Page 60 5. Wiring Diagram CN202 (to Power board) CN502_H2 (HDMI2) SW_POWER_TO HDMI2_RX2+ _SMPS HDMI2_RXCLK- A13V HDMI2_RX2- A13V PWM_DIM HDMI2_RX1+ A13V HDMI_SCL A13V UNDER_DRIVER HDMI2_RX1- HDMI_SDA HDMI2_RX0+ CN402 (FUNCTION) MSDA HDMI2_RX0- STB_CHECK KEY_INPUT1 HDMI2_RXCLK+ A3.3V KEY_INPUT2 MSCL LED_STB CN1101 (USB1) CN302 (SPEAKER) B5V_USB1 USB_DP USB_DM...
  • Page 61 5. Wiring Diagram CN1301_CI (PCMCIA) PCM_DATA[3] PCM_CD1 PCM_DATA[4] TSO_DATA[3] PCM_DATA[5] TSO_DATA[4] PCM_DATA[6] TSO_DATA[5] PCM_DATA[7] TSO_DATA[6] PCM_CE1 TSO_DATA[7] PCM_ADDR[10] PCM_OE PCM_ADDR[11] PCM_IORD PCM_ADDR[9] PCM_IOWR PCM_ADDR[8] CH_START PCM_ADDR[13] CH_DATA[0] PCM_ADDR[14] CH_DATA[1] PCM_WE CH_DATA[2] PCM_IRQA CH_DATA[3] VCC_CI_5V VCC_CI_5V VCC_CI_5V VCC_CI_5V CH_VALID CH_DATA[4] CH_CLK CH_DATA[5] PCM_ADDR[12] CH_DATA[6]...

  • Page 62: Connector Functions

    5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from SMPS to Main Board. CN202  IP CN The LVDS signal transfered from Main Board to Panel. CN1201_FHD  T-CON CNF1...

This manual is also suitable for:

Ue22h5000awUe40h5000awUe48h5000awUe50h5000aw

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