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USER MANUAL
Gaming Monitor
S27AG55* S32AG55*
The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Table of Contents
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Summarization of Contents
Before Using the Product
Safety Precautions
Essential safety measures and warnings for product use, covering potential injury and damage.
Electricity and Safety
Guidelines for safe electrical connections and usage to prevent hazards like shocks and fires.
Installation
Step-by-step instructions for physically setting up the monitor, including placement and ventilation.
Operation
Basic instructions on how to operate the monitor and its primary functions.
Cleaning
Proper methods for cleaning the monitor screen and exterior to maintain its condition.
Correct Posture for Use
Recommendations for maintaining correct posture and ergonomics while using the monitor.
Preparations and Installation
Stand Installation
Detailed guide on how to assemble and attach the monitor stand securely.
Stand Removal
Instructions on how to safely detach the monitor stand from the unit.
Moving Precautions
Important safety advice to prevent damage when moving the product.
Space Requirements
Guidelines for ensuring adequate ventilation space around the monitor to prevent overheating.
Adjusting Product Tilt
How to adjust the screen's tilt angle for optimal viewing comfort.
Anti-theft Lock
Information on securing the monitor using an anti-theft locking device.
VESA Mount Specifications
Details on VESA mounting standards and screw specifications for wall mounting.
Control Panel Overview
Explanation of the monitor's control panel buttons and their functions for navigation.
Connecting and Using Source Devices
Connecting Product
Steps and precautions before connecting the monitor to a source device.
Available Ports
Description of various ports on the monitor for input and output connections.
HDMI Cable Connection
Guide for connecting the monitor using an HDMI cable for video and audio.
HDMI-DVI Cable Connection
Instructions for connecting via HDMI-DVI, noting potential audio and resolution limitations.
DP Cable Connection
Procedure for connecting the monitor using a DisplayPort cable for optimal signal.
Headphones/Earphones Connection
How to connect audio output devices like headphones or earphones.
Connecting Power
Steps to connect the monitor to the power source using the AC/DC adapter.
Cable Management
Tips for tidying up connected cables for a neat setup.
Setting Optimum Resolution
Guide to setting the monitor's resolution for optimal display quality.
HDR10 Supported Graphics Cards
List of graphics cards compatible with HDR10 for enhanced visual performance.
Monitor Menu Navigation
Game Menu Settings
Settings related to gaming, including refresh rate and black equalizer adjustments.
Response Time Settings
Adjusting panel response rate for clearer and more vivid video playback.
FreeSync Technology
Explanation of FreeSync for tear-free gaming and its settings.
Low Input Lag
Minimizing input lag for faster reaction times in gaming.
Virtual Aim Point
Customizable on-screen aim point for improved gaming accuracy.
Screen Size Options
Selecting the best screen size and aspect ratio for different content.
AV Mode Screen Options
Aspect ratio settings for AV mode, suitable for videos and broadcasts.
Picture Mode Settings
Optimizing picture quality based on environment and content type.
Brightness and Contrast Adjustment
Adjusting brightness and contrast for optimal image clarity.
Color and Tint Settings
Fine-tuning color tone, saturation, and luminance levels.
Black Level Adjustment
Adjusting black levels to improve contrast and image quality.
Eye Saver Mode
Reducing eye strain by lowering blue light emissions.
Screen Adjustment (Positioning)
Adjusting horizontal and vertical screen position for optimal alignment.
OnScreen Display Settings
Configuring language and display time for on-screen menus.
System Settings (Volume, Brightness)
Adjusting volume and dynamic brightness for user comfort.
Power Management (Timers, PC/AV Mode)
Managing power settings like auto-off timers and input source modes.
Input Port Version
Selecting HDMI version for optimal signal transmission.
Auto Source Switch
Automatically detecting and switching to new connected sources.
Key Repeat Time
Configuring button repeat response rate.
Power LED Indicator
Configuring the power LED indicator's behavior during operation and standby.
Support and Maintenance
Self Diagnosis
Running a diagnostic test to identify monitor performance issues.
Software Updates
Instructions for updating the monitor's firmware via USB.
Information Display
Viewing current software information and product details.
Reset All Settings
Restoring all monitor settings to their original factory defaults.
Software Installation Guide
Easy Setting Box
Guide to installing and using Easy Setting Box for product partitioning.
Installation Restrictions
Potential issues and factors affecting software installation.
System Requirements
Minimum hardware and OS requirements for software installation.
Driver Installation
Instructions for installing drivers to ensure optimal resolution and frequency.
Troubleshooting and Problem Solving
Contacting Samsung Support
Prerequisites and steps before contacting customer service for assistance.
Product Diagnosis (Screen Issues)
Steps to diagnose and resolve common screen-related problems.
Resolution and Frequency Checks
Troubleshooting display issues related to unsupported resolutions or frequencies.
Installation Issues (PC Mode)
Resolving problems encountered during software installation on a PC.
Screen Issues
Comprehensive guide to diagnosing and fixing various screen display problems.
Sound Issues
Guidance for resolving audio problems and no sound issues.
Source Device Issues
Addressing problems related to the connected source device, like booting sounds.
Frequently Asked Questions (Q&A)
Changing Screen Frequency
Instructions on how to adjust the screen refresh rate on different OS versions.
Changing Screen Resolution
Steps to modify screen resolution across various Windows operating systems.
Setting Power-Saving Mode
How to configure power-saving modes on different Windows operating systems.
Product Specifications
General Specifications
Overview of general model, size, pixel pitch, and power supply details.
Environmental and Storage Conditions
Operating and storage temperature and humidity requirements.
Plug-and-Play and Panel Dots
Information on Plug-and-Play compatibility and pixel behavior.
Standard Signal Mode Table
Table detailing supported resolutions, frequencies, and signal timings.
Appendix and Warranty Information
Responsibility for Paid Service
Conditions under which service charges may apply, even within warranty.
Non-Defect Service Cases
Situations not considered product defects, often requiring service fees.
Product Damage Due to User Fault
Instances of damage caused by customer mishandling or incorrect usage.
Other Service Cases
Cases like natural disasters or consumable part usage that may incur fees.
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