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USER MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
QN55Q900RB QN65Q900RB QN75Q900RB
QN82Q900RB QN98Q900RB

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Summarization of Contents

Before Reading This User Manual
User Manual Overview
Read the provided user manual for safety, installation, accessories, initial configuration, and specifications.
e-Manual Feature
For more information, read the e-Manual embedded in the product.
e-Manual Assistance Functions
Explains Search, A-Z Index, and Recently Viewed Topics functions within the e-Manual.
e-Manual Topic Page Buttons
Describes how to use 'Try Now' and 'Link' buttons within the e-Manual.
Important Safety Instructions
Electric Shock and Ventilation Warnings
Warnings about electric shock risk, user-serviceable parts, and cabinet ventilation.
Safety Symbols and Placement Guidance
Explains safety symbols and provides guidance on avoiding heat, water, and proper cord placement.
Electrical Safety and Product Handling
Electrical Safety Precautions
Covers voltage matching, avoiding metallic objects, wet hands, and proper grounding.
Product Handling, Cleaning, and Battery Safety
Advice on unplugging, cleaning, avoiding chemicals, and handling batteries safely.
Fire Prevention and California Proposition 65
Warning to keep flames away and California's cancer/reproductive harm warning.
Internet Security Best Practices
Securing Your TV and Wireless Network
Steps to secure wireless access points, networks, and devices against unauthorized access.
Software Updates and Account Security
Importance of installing software updates and securing online accounts for protection.
User Precautions for Online Safety
Advice on avoiding suspicious websites, programs, and unexpected connection requests.
01 TV Installation
One Invisible Connection Guide
Instructions for connecting the One Invisible Connection cable to the TV and One Connect box.
Connecting Power and Peripherals
Details on connecting the One Connect AC power cord and peripheral devices.
01 TV Installation - One Connect Precautions
One Connect Installation and Cable Handling
Warnings about installing the One Connect, cable bending, twisting, and handling carefully.
Class 1 Laser Product Safety
Safety caution regarding invisible laser radiation and handling of the connection cable.
Mounting the TV on a wall
Wall Mount Adapter Installation
Instructions for installing wall mount adapters and VESA screw specifications.
Wall Mount Kit Installation Guide
Information on ordering kits, wall types, and screw dimensions for mounting.
TV Mounting Safety and Ventilation
Wall Mount Installation Safety
Safety warnings about using correct screws, not overtightening, and having sufficient people.
Proper Ventilation for TV and One Connect
Guidelines for maintaining adequate space around the TV and One Connect for ventilation.
Safety Precaution: Securing TV to Prevent Falling
Preventing TV Tip-Over Hazards
Precautions to prevent the TV from falling, especially concerning children and furniture.
Securing TV with Brackets and String
Step-by-step guide on attaching brackets to TV/wall and securing them with a string.
02 The Samsung Smart Remote
Smart Remote Button Functions
Explains the functions of various buttons on the Samsung Smart Remote.
Navigation and Control Features
Details on using the directional pad, Select, Return, Play/Pause, and Smart Hub buttons.
Bixby and Ambient Mode Functions
Explains the Bixby voice assistant and Ambient Mode functions of the remote.
Samsung Smart Remote Setup
Pairing the TV to the Smart Remote
Describes the automatic pairing process and manual pairing steps for the remote.
Installing Batteries in the Smart Remote
Instructions on how to open the remote and insert batteries correctly.
03 Initial Setup
TV Initial Setup Process
Guide to configuring basic TV settings upon first power-on.
Using the TV Controller
Explains how to use the TV's physical controller for basic functions and menu navigation.
04 Troubleshooting and Maintenance
Troubleshooting Common TV Issues
Solutions for issues like the TV not turning on or no picture/sound.
Remote Control Troubleshooting
Steps to diagnose and fix remote control problems, including battery checks.
Cable Box/Satellite Remote Integration
Guidance on programming a cable/satellite remote to control the TV.
Troubleshooting Connectivity and Apps
Resolving Lost TV Settings
How to resolve the issue where TV settings are lost after 5 minutes.
Intermittent Wi-Fi Connection Issues
Troubleshooting steps for unreliable Wi-Fi connections, including distance and interference.
Video App Performance Problems
Solutions for issues with video streaming apps, like changing DNS settings.
Understanding Samsung Remote Support
Explanation of Samsung's remote support service and how to utilize it.
TV Features and Maintenance
Eco Sensor and Screen Brightness
How the Eco Sensor adjusts brightness and how to avoid blocking it.
Cleaning the TV Screen and Body
Instructions on cleaning the TV screen and body safely and effectively.
05 Specifications and Other Information
QLED 8K TV Model Specifications
Technical specifications for various QLED 8K models, including resolution and dimensions.
Environmental and Product Notes
Environmental Operating Conditions
Operating temperature, humidity, and storage conditions for the TV.
Product Design and Connection Notes
Notes on design changes, class B digital apparatus, and LAN cable recommendations.
Power Consumption and Dimensions
Reducing Power Consumption
Advice on reducing power consumption by unplugging the TV when not in use.
TV Back Panel Dimensions
Diagrams and measurements for the back panel mounting points in inches.
Licenses and Trademarks
Information on Dolby Audio, QuickSet, HEVC Advance, and HDMI licensing.
LIMITED WARRANTY TO ORIGINAL PURCHASER
Warranty Coverage Details
Details on parts, labor, size, and service for LCD/LED TVs.
Warranty Terms and Exclusions
Explains warranty validity, service procedures, and common exclusions like misuse or damage.
Warranty Disclaimer and Service Information
Warranty Disclaimer and Liability Limitations
Disclaimer on express/implied warranties, liability limitations, and remedies.
Obtaining Warranty Service Contact
Contact information and website for obtaining warranty service.
Contact SAMSUNG WORLD WIDE
Samsung Service Center Information
Contact details (phone, web, address) for Samsung service centers in Canada and USA.
Viewing Helpful How-to Videos
Instructions on how to scan a QR code to view helpful video tutorials.

Table of Contents