Platan Libra User Manual
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Platan Libra User Manual

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IP PBX Server
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USER MANUAL
rev. 2.12.01

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  • Page 1 IP PBX Server PBX Server USER MANUAL rev. 2.12.01...
  • Page 2 Note (a symbol put in the margin) Proxima IP PBX Server, Proxima plus IP PBX Server, Libra PBX Server, Libra STD PBX Server as well as PLATAN ProximaWeb, LibraWeb and LibraPC are products manufactured by: ®...

  • Page 3: Table Of Contents

    Table of Contents Introduction ..................7 1.1. Server programming .................8 1.2. List of acoustic signals within the server ..........9 Access to the services offered by the server ........11 Making calls ..................12 3.1. Internal calls .................... 12 3.1.1 How to make an internal call .................. 12 3.2.
  • Page 4 Direct Station Selection (DSS) console – key functions (Libra PBX Server only).. 88 5.1.5 Messages on the digital proprietary phone display..........89 5.1.6 Programming buttons and LEDs using the telephone ..........91 Doorphones for the Proxima and Libra servers ......94 Voicemail .................... 95 7.1. Using voicemail ..................95 7.1.1 Voicemail initiation ....................
  • Page 5 User Zone – Configuration ..............108 User Zone – Call history ............... 108 User Zone – Global phonebook ............109 User Zone – Help .................. 110 10. Platan Hotel software ..............111 11. Short list of server functions ............112 12. Glossary .................... 116...
  • Page 6 Note: all functions described in the present manual concern default settings of the numbering plan. In the case of the numbering plan settings change, the current function codes can be found online in the User Zone or obtained from the Proxima IP PBX Server or Libra PBX Server installer. rev. 2.12.01...

  • Page 7: Introduction

    The Proxima IP PBX Server, Proxima plus IP PBX Server and Libra PBX Server are the PLATAN's latest product line and are a state of the art IP telecommunications systems. They are characterised by their high quality, a wide range of functions and services, and easy operation.

  • Page 8: Server Programming

    The server is accompanied with a hard copy of a Quick Start manual. User manual of Proxima/Proxima plus IP PBX Server and Libra PBX Server can be found on our website (Files tab): http://www.platan.eu/offer/ip-pbx-telephone-systems/libra.html...

  • Page 9: List Of Acoustic Signals Within The Server

    Proxima, Libra firmware ver. 2.12.xx 1.2. List of acoustic signals within the server The following acoustic signals are possible when using the server: The server information tones that can be heard in the receiver when using the PROXIMA/LIBRA server are as follows: server dialling tone –...
  • Page 10 Proxima, Libra firmware ver. 2.12.xx Server call ringtones – phone ringing tones. The ringtone depends on the call type. Rhythms of ringtones are set up in the program (menu: Common settings Rhythms Analogue phones) Default (factory) ringtone settings are →...

  • Page 11: Access To The Services Offered By The Server

    Proxima, Libra firmware ver. 2.12.xx 2. Access to the services offered by the server A function access symbol has been introduced in the server. This symbol should be pressed before the combination of digits responsible for a specific server function. After the function access symbol has been entered, the numeration range is expanded and the conflict between the server function codes and its numeration plan is solved.

  • Page 12: Making Calls

    3. Making calls 3.1. Internal calls Internal calls are calls between the extensions (users) connected to the Proxima / Libra server. Users are assigned (by means of the computer program) to Hunt Groups (max. 16 groups). It is also defined to which Hunt Groups they may make...

  • Page 13: External Calls

    Proxima, Libra firmware ver. 2.12.xx 3.2. External calls External calls – calls between extension users (server users) and outside parties. Outgoing calls may be made by authorised users only (privileges of each server user are granted by the server installer or by the service technician in the computer program).

  • Page 14: Video Calls

    Proxima, Libra firmware ver. 2.12.xx 3.3. Video calls Video calls – these are calls made within the Proxima IP PBX Server or Libra PBX Server with the use of VoIP technology. The video calls are available for: Libra users equipped with Platan Video Softphone app. with audio/video...
  • Page 15 Dial and then dial the external number. Select Video option on an IP video phone or in Platan Video Softphone app. and pick up the video phone receiver (or press the green receiver + camera button in the Platan Video Softphone app.).

  • Page 16: Calls Made By External Port

    Proxima, Libra firmware ver. 2.12.xx 3.4. Calls made by external port External port is a special type of equipment in Proxima and Libra PBX servers, that is available after buying an appropriate licence. A user with external port and mobile phone or any other external number can become a PBX extension user with full access to the functions and services according to the assigned privileges.

  • Page 17: Services Offered By The Server

    Proxima, Libra firmware ver. 2.12.xx 4. Services offered by the server 4.1. Services connected with incoming calls 4.1.1 Analogue trunk lines The server may operate in three different modes of handling incoming calls from analogue trunk lines (CO). The installer must properly set up the modes described...

  • Page 18: Call Queuing

    Additionally, the selected numbers may be tagged as VIP, thus having a priority in queue when Hunt Group members are busy. Queue and VIP settings are made in Proxima/Libra computer programme. rev. 2.12.01...

  • Page 19: Isdn Trunk Lines

    Proxima, Libra firmware ver. 2.12.xx 4.1.3 ISDN trunk lines MODES: None, Announcement, DISA, IVR The server working in those modes supports digital trunk lines in a manner similar to that employed in the case of analogue trunk lines. The digital ISDN BRA trunk...

  • Page 20: Call Transferring

    Proxima, Libra firmware ver. 2.12.xx (menu: Call distribution → ACD tables). The ACD tables may contain the following data: Full external number and information on the handling method, i.e. whether it should be routed to a specific extension or to a Hunt Group, or whether it should be handled in accordance with the pattern defined for a selected trunk line.

  • Page 21: Return Calls (Consultations)

    Proxima, Libra firmware ver. 2.12.xx TRANSFERRING WITHOUT OFFERING Hang up the phone before the called party to whom the call is transferred answers. The extension user will gain access to the transffered external call after picking up the phone. If the extension user fails to answer, the transferred call will return after the time set in the computer program Common settings →...

  • Page 22: Offering An External Call To An Engaged User

    Proxima, Libra firmware ver. 2.12.xx They are hearing a melody, an announcement or a ring-back tone (depending on the server settings). The internal user has answered. You hold a telephone conversation. After the conversation with an internal user has ended and they have hung up the phone, a connection with the waiting outside party is established again.

  • Page 23: Transferring An External Call To An Engaged User

    Proxima, Libra firmware ver. 2.12.xx Transferring Transfer the waiting call to the engaged user by using the function of an external call to an engaged extension user or – if the user cannot interrupt the ongoing call – transfer the call to another user.
  • Page 24 Proxima, Libra firmware ver. 2.12.xx If in the course of a conversation held with an outside party you wish to put the call on hold for a moment: Press FLASH or a symbol set as FLASH for IP phone or external port equipment.

  • Page 25: Transferring A Call To Another Trunk Line

    Proxima, Libra firmware ver. 2.12.xx 4.1.10 Transferring a call to another trunk line If you are having a telephone conversation with an outside party, you may transfer the call to another outside party, e.g. to the mobile phone of an employee staying outside the company's premises.
  • Page 26 Proxima, Libra firmware ver. 2.12.xx If you want to make a call, e.g. from your home to a long-distance number, you may use this function and call your server and, having entered the access number (or numbers), connect (at the expense of the server) with an outside party to hold a telephone conversation.

  • Page 27: Call Through

    First, the external numbers authorised to make Call Through should be defined in the computer program. The authorised user, after having connected to the Proxima or Libra server and after having heard the voice announcement, dials the escape code (‘0’ or any other digit or code defined by the installer) to reach the trunk line, and then dials an external number to call.

  • Page 28: Capturing External Calls

    Proxima, Libra firmware ver. 2.12.xx RETURNING CALLS If an internal, extension-to-extension call, has not been answered, you may call back this extension number (calling you recently): Dial TEL, where TEL is YOUR extension number. 4.1.14 Capturing external calls You hear your colleague's phone ringing. If you do not know the number of this...

  • Page 29: Unconditional Call Forwarding To A Selected Extension - Cfu (I'm Here)

    Proxima, Libra firmware ver. 2.12.xx In order to use this function: Pick up the phone. Dial You will hear a confirmation tone, where TEL stands for the number of the phone to which calls directed to your phone are to be forwarded. External number should be preceded with 0, e.g.

  • Page 30: Call Forwarding When My Number Is Busy (Cfb)

    Proxima, Libra firmware ver. 2.12.xx Dial You will hear a confirmation tone, where TEL – your phone number. Hang up the phone. The server will forward all your calls to the telephone from which you have sent the command. If you want to cancel the call forwarding: Pick up the phone.

  • Page 31: Call Forwarding When My Telephone Fails To Answer (Cfna)

    Proxima, Libra firmware ver. 2.12.xx If you want to cancel the when busy call forwarding: Pick up the phone. Dial You will hear a confirmation tone. Hang up the phone. The server will cancel the “when busy” call forward concerning your telephone.
  • Page 32 Proxima, Libra firmware ver. 2.12.xx If a call directed to your telephone fails to be answered within 20 s, the server will direct such a call to the number you have selected (e.g. an extension, an external or a voicemail number).

  • Page 33: Call Forwarding When My Voip Phone Is Not Reachable (Cfnr)

    Proxima, Libra firmware ver. 2.12.xx 4.1.19 Call forwarding when my VoIP phone is not reachable (CFNR) This function makes it possible to forward any call directed to your VoIP telephone to a selected number when your telephone is not reachable.

  • Page 34: Logging Into And Out Of The Hunt Group

    Proxima, Libra firmware ver. 2.12.xx The tt time may be between 5 s and 80 s (5 s interval). The server rounds up the entered time, i.e. if the value of 31 s is selected, the server will forward calls after 35 s.
  • Page 35 Proxima, Libra firmware ver. 2.12.xx You have been logged out of the Hunt Group. The server will no longer direct this Group calls to you. If a server user has logged out when leaving their workstation, they may log into the Hunt Group again on coming to work and the server will start directing incoming calls to them again.

  • Page 36: Boss-Secretary Scenario

    Proxima, Libra firmware ver. 2.12.xx 4.1.21 Boss-secretary scenario Proxima IP PBX Server and Libra PBX Server make it possible to create boss- secretary scenarios. The function’s purpose is to limit the possibilities of direct calls to the extensions defined as boss and directing them to the extensions defined as secretary.

  • Page 37: External Calls Through Selected Trunk Lines

    Proxima, Libra firmware ver. 2.12.xx If you have to use this function: Pick up the phone. You will hear an IP dialling tone. Dial: Universal emergency telephone number • Police • Fire Service • Emergency Service • 4.2.3 External calls through selected trunk lines The server can define a number of access routes to trunk lines in outgoing traffic for each user.

  • Page 38: Outgoing External Calls With Clir

    Proxima, Libra firmware ver. 2.12.xx The server may handle automatic external calls taking into consideration the lowest cost of the established connection (LCR service). Thanks to this function, the server may automatically (according to the LCR table settings) select the trunk line (operator) to establish a connection.

  • Page 39: Booking A Trunk Line Call

    Proxima, Libra firmware ver. 2.12.xx The LCR tables are analysed after each digit dialled by the user. The process is concluded (the trunk lines bunch is assigned) when it is known that dialling of any other digit will not change the selected prefix. The time for selection of the trunk lines bunch is limited (the so-called timeout), i.e.

  • Page 40: Booking A Call To An Engaged Extension

    Proxima, Libra firmware ver. 2.12.xx Hang up the phone. If the trunk line becomes available, your phone will ring with a calling tone. You will gain access to the trunk line after picking up the phone, without the need to dial the trunk lines bunch number (in this case –...

  • Page 41: Call Booking Through A Secretary

    Proxima, Libra firmware ver. 2.12.xx 4.2.8 Call booking through a secretary The server administrator should, using the computer program, grant the secretary the following privileges: transferring internal, incoming and outgoing calls, call offering possibility, call intrusion authorisation, putting calls on hold (HOLD), establishing calls (functions: *9x), booking access to the external line.

  • Page 42: Calling Onto The Proprietary Phone Speaker

    Proxima, Libra firmware ver. 2.12.xx If you want to use the group call function: Pick up the phone. Dial a Hunt Group dialling number. A Hunt Group user to pick up the phone first will speak with the caller. If a Hunt Group user has the voicemail forwarding on, the forwarding is not carried out if this Hunt Group is called.

  • Page 43: Redialling The Last Dialled External Number

    Proxima, Libra firmware ver. 2.12.xx Calling onto the proprietary phone speaker is possible only for one telephone at the same time. 4.2.11 Redialling the last dialled external number If you want the server to redial the most recently dialled number of an outside party, such a service is available.

  • Page 44: Booking A Call To Any External Number

    Proxima, Libra firmware ver. 2.12.xx If you hear an engaged tone, hang up the phone. Pick up the phone again. Dial You will hear a confirmation tone. Hang up the phone. The server will be trying to establish a connection with the number you have selected for the period of time determined in the computer program.

  • Page 45: Booking A Call To Any External Number At A Specific Time

    Proxima, Libra firmware ver. 2.12.xx You will hear a confirmation tone. Dial the number of the outside party (without the trunk lines bunch number) you wish to call (up to 14 digits), e.g. 585558800. Hang up the phone. The server will be trying to establish a connection with the number you have selected for the period of time determined in the computer program.

  • Page 46: Speed Dialling

    Proxima, Libra firmware ver. 2.12.xx Hang up the phone. The server will be trying to establish a connection with the number you have selected for the period of time determined in the computer program. The number (1-10 times) and the frequency (every 1-30 minutes) of repetitions are determined as well.

  • Page 47: Virtual Extensions

    Proxima, Libra firmware ver. 2.12.xx It is also possible to define up to 9 individual speed dial numbers. In order to record an individual speed dial number in the server: Dial X TEL, where X stands for the memory number within the range of 1 to 9 TEL –...
  • Page 48 Proxima, Libra firmware ver. 2.12.xx Pick up the phone. You will hear a dialling tone. TEL CODE, Dial where: TEL – your own extension number within the server CODE – your own, individual access code (1-6 digits). You will hear a confirmation tone.

  • Page 49: Blocking Outgoing External Calls From The Phone

    Proxima, Libra firmware ver. 2.12.xx Time T (from 1 to 256 s) is set by the installer or by the server maintenance personnel in the computer program and it functions as a global parameter for all server users. The time is always counted after the phone has been hung up. If the phone is picked up before the time limit has expired, the time is counted anew after the phone has been hung up again.

  • Page 50: Accessing The Trunk Line With Bypassing The Blockade

    Proxima, Libra firmware ver. 2.12.xx You may change your individual access code to a new one at any time. Dial CODE CODE-2 , , where: CODE – your old code (1-6 digits), CODE-2 – your new code (1-6 digits). Press # to confirm.

  • Page 51: Notes On The Functionality Of The Virtual Extensions

    Proxima, Libra firmware ver. 2.12.xx 4.2.19 Notes on the functionality of the virtual extensions Each physical user (having their own extension/telephone) may use the virtual extension functionality by forwarding their privileges to any other telephone. If a physical extension has the functions of a proprietary phone, using the virtual extension functionality the proprietary phone functionality may be forwarded to other telephones and the user may log into them.
  • Page 52 Proxima, Libra firmware ver. 2.12.xx The second FLASH function (the so-called analogue FLASH) – pressing this button in the course of an external call results in a “short disconnection” of the trunk line. In this way, the server sends the FLASH signal to the local exchange (for some local exchanges this is a necessary signal to start using their additional functions).

  • Page 53: Conferences

    − extension users). 4.3.1 Conference rooms Proxima IP PBX Server and Libra PBX Server make it possible (with the conference rooms licence) to create conference rooms by the extension users having proper privilege Conference room reservation granted in the computer program (menu: Extensions →...
  • Page 54 Proxima, Libra firmware ver. 2.12.xx After the above announcement, an announcement/melody set in the computer program (Common settings Global settings) is played. → The next users, who have neither made a conference room reservation and want to enter the conference room, will hear the announcement: „you are in the conference room.

  • Page 55: Conference Room Reservation

    Server times (1-31 days, 7 days by default). → The received room number and PIN code should be distributed to the conference participants, for instance by group short text messages (SMS) or ordinary messages in Platan CTI app, by e-mail or any other medium. rev. 2.12.01...

  • Page 56: Checking Active Reservations

    Proxima, Libra firmware ver. 2.12.xx 4.3.1.3 Checking active reservations If you want to check your active conference room reservetions: Pick up the phone. You will hear a dialling tone Dial You’ll hear the announcement: “Conference room reservation; to make a multiple reservation press 1; to make a single reservation press 2;...

  • Page 57: Entrance To The Conference Room

    Proxima, Libra firmware ver. 2.12.xx Enter room number, after which you’ll hear: “Enter PIN code.” Enter PIN code for this room, after that you’ll hear “Reservation deleted.” The conference room reservation may be deleted only by the user who has reserved a given room.

  • Page 58: Internal Conference For 8 Extension Users

    Proxima, Libra firmware ver. 2.12.xx 4.3.2 Internal conference for 8 extension users A conference may be opened and initiated only by an extension user having proper privileges (Transferring internal calls) granted in the computer program (menu: Extensions → Service classes). Other users may be added only by the user who has opened the conference.

  • Page 59: Conference Calls With Outside Party

    Proxima, Libra firmware ver. 2.12.xx 4.3.3 Conference calls with outside party A server extension user may add up to 7 extension users to an ongoing external call. A conference may be opened and initiated only by an extension user having...

  • Page 60: Two Outside Parties - One Extension User Conference

    Proxima, Libra firmware ver. 2.12.xx 4.3.4 Two outside parties – one extension user conference If you are having a telephone conversation with an outside party, you may open a conference with another trunk line, e.g. with the mobile phone of an employee staying outside the company's premises.

  • Page 61: Circular Conference

    Proxima, Libra firmware ver. 2.12.xx 4.3.5 CIRCULAR conference This option makes it possible for a call and a conference involving several extension users to be held at the same time. Up to 8 users (including the initiating user) may participate in a CIRCULAR conference.

  • Page 62: Additional Server Functions Available From The Telephone

    Proxima, Libra firmware ver. 2.12.xx 4.4. Additional server functions available from the telephone 4.4.1 Wake-up call (reminder) The term wake-up call is just a matter of convention because this function consists in the server “reminding” the user about the tasks that need to be done at a specific time.

  • Page 63: Changing Server Operation Modes Manually

    Proxima, Libra firmware ver. 2.12.xx After hearing a confirmation tone, hang up the phone. Wake-up call in practice: 2 12 44, a single wake- For example, after dialling up call is booked for Tuesday at 12:44 pm. The phone rings with an alarm tone...
  • Page 64 Proxima, Libra firmware ver. 2.12.xx The operation mode may be changed manually by extension user authorised in the program (Extensions Privileges). If you wish to activate the operation mode A manually: Pick up the phone. You will hear a dialling tone.
  • Page 65 Proxima, Libra firmware ver. 2.12.xx If you wish to activate the operation mode D manually: Pick up the phone. You will hear a dialling tone. Dial The server starts working in mode D. Hang up the phone. If you wish to activate the operation mode E manually: Pick up the phone.
  • Page 66 Proxima, Libra firmware ver. 2.12.xx The server will switch off the automatic change of operation modes and will starts working in the last operation mode set. Hang up the phone. If you want to switch on the automatic change of server operation modes: Pick up the phone.

  • Page 67: Babysitter Function (Remote Room Listening In)

    Proxima, Libra firmware ver. 2.12.xx 4.4.3 BABYSITTER function (remote room listening in) If the babysitter function is active, any extension telephone enables you to control the situation in the room in which the telephone with the babysitter function on is located.

  • Page 68: Mcid - Malicious Call Identification

    Proxima, Libra firmware ver. 2.12.xx Dial Hang up the phone. You have activated the do not disturb function. If you are using a proprietary phone, the DO NOT DISTURB message will be displayed. If you want to deactivate the do not disturb function: Pick up the phone.

  • Page 69: External Devices Control (I/O)

    (see: Common settings External devices control (I/O)). You have 8 relays at disposal in Proxima and Libra servers. The relays are located on the external adapter, which is an optional equipment. The adapter serves to connect external devices to Proxima IP PBX Server / Libra PBX Server.

  • Page 70: Hotel Features

    ProximaWeb/LibraWeb program operation manual). Relay access numbers and codes are assigned by server administrator. 4.4.7 Hotel features Proxima IP PBX Server and Libra PBX Server are compatible with the most popular hotel software; the list of compatible hotel applications is available on www.platan.pl website.

  • Page 71: Server Programming Using The Telephone

    Proxima, Libra firmware ver. 2.12.xx 4.5. Server programming using the telephone Some of the functions offered by the server (e.g. announcement recording, date and time setting) may be programmed using the telephone in the programming mode. In order to ensure stable server operation, it is recommended for the programming mode to be used only by an authorised user having necessary knowledge.

  • Page 72: Announcement Recording

    Proxima, Libra firmware ver. 2.12.xx 41 “IP address” # – setting the IP address, e.g. 41 192*168*1*195# (the server will be reset after programming), 42 “subnet mask” # – setting the subnet mask, e.g. 42 255*255*255*0# (the server will be reset after programming).

  • Page 73: Verification Of Announcements Recorded By The User

    Proxima, Libra firmware ver. 2.12.xx Announcements may be recorded using .wav files. This is done using the computer program only (menu Common settings Announcements) via LAN. In order to listen to the recorded announcement, dial *741xxx or *701xx. It is possible to use the same announcement to handle more than one trunk line.

  • Page 74: Date And Time Setting

    Proxima, Libra firmware ver. 2.12.xx xxx=008 announcement 8; xxx=103 melody 4; xxx=009 announcement 9; xxx=104 ring-back tone; xxx=010 announcement 10; xxx=106 routing; xxx=012 announcement 12; xxx=107 three tones; Hang up the phone. The phone will ring with a calling tone. After picking up the phone, the recorded announcement may be listened to.

  • Page 75: Deleting Active Bookings

    Proxima, Libra firmware ver. 2.12.xx Where: 20 – year 2020 06 – June 11 – day of the month 4 – Thursday (1 – Monday,... 7 – Sunday) 4.5.6 Deleting active bookings If all bookings programmed in the server need to be deleted, this operation may be performed using the telephone.

  • Page 76: Proprietary Phones

    In the Proxima server, digital proprietary phones are supported by the Proxima- DSYS2 and Proxima-DSYS4 cards, and in the Libra server - by the Libra-DSYS4 and the Libra-DSYS8 cards. rev. 2.12.01...
  • Page 77 Proxima, Libra firmware ver. 2.12.xx In the case of digital proprietary phones, buttons and their respective LEDs can be programmed as needed. A button may be assigned to any server function, user’s number or to any symbol that can be dialled from the keypad. The function keys...
  • Page 78 Proxima, Libra firmware ver. 2.12.xx Displaying the missed call information 1. In the case of a missed incoming call, a LED located next to this button will switch on to inform you about such an occurrence. The phone display will show the information about who called and when.
  • Page 79 Proxima, Libra firmware ver. 2.12.xx Answering calls automatically When the phone is hung up – if the AUTO ANSWER button is pushed in, a calling extension user and an outside party will be automatically switched to the speakerphone (after 1 ringtone). This function is active until cancelled. In order to deactivate it, the same key must be pushed again.
  • Page 80 Proxima, Libra firmware ver. 2.12.xx When the phone is picked up or the SP-PHONE is active: Used to adjust the volume of the proprietary phone speaker and to adjust the volume of a conversation. Hands-free headsets – in the case of KX-DTxxx KX-T76xx series proprietary...

  • Page 81: Messages On The Digital Proprietary Phone Display

    Proxima, Libra firmware ver. 2.12.xx 5.1.1 Messages on the digital proprietary phone display When a proprietary phone is used, various messages are shown on the display. These messages may be divided in the following manner: – messages displayed when the phone is hung up, –...
  • Page 82 Proxima, Libra firmware ver. 2.12.xx Phone is ringing – incoming connection from external line. Mode: Announcement (trunk line description or CLIP): The following messages are also displayed: Group call and Door phone calling along with the terminal description. After the *760...
  • Page 83 Proxima, Libra firmware ver. 2.12.xx I'm at: xxx – for an external number: I'm at: 0... In the case of a missed call, the LED ascribed to the MESSAGE button flashes, and the information about the missed call is shown on the display: –...

  • Page 84: Phonebook In Digital Proprietary Phones

    Proxima, Libra firmware ver. 2.12.xx MESSAGES DISPLAYED WHEN THE PHONE IS PICKED UP Dialling – the dialled numbers are shown on the display: 0585558800 After a connection has been established (a call has been initiated), the current call duration and the call start time are displayed:...
  • Page 85 Proxima, Libra firmware ver. 2.12.xx The personal <YOUR> phonebook contains 32 numbers and the <EXT> phonebook of the server extension users. The global <GLOB> phonebook may contain up to 3,000 entries and may be edited by authorised users from their telephones, through User Zone and in the configuration program.
  • Page 86 Proxima, Libra firmware ver. 2.12.xx The history of missed calls is displayed after the HIST button is pressed. Then, the call type (incoming <IN> or outgoing <OUT>) is specified. The cursor can be scrolled up and down using the navigator keys (arrows or knob). The current cursor position is indicated by the “>”...

  • Page 87: Programming Buttons And Leds In The Digital Proprietary Phone

    Proxima, Libra firmware ver. 2.12.xx enter the number using the keypad and confirm it by pressing the OK – button. A given record has been added or edited. In order to delete a given record, select the desired number, press the EDIT button and press the OK button twice. The record has been deleted.

  • Page 88: Direct Station Selection (Dss) Console - Key Functions (Libra Pbx Server Only)

    Proxima, Libra firmware ver. 2.12.xx In the course of programming, the HOLD button functions as the BACKSPACE. It may be used to delete the digits entered by mistake. The server makes it possible to capture a call directly from the proprietary phone and console speed dialling buttons.

  • Page 89: Messages On The Digital Proprietary Phone Display

    Proxima, Libra firmware ver. 2.12.xx The backlight colour provides information about the line status: idle line: no backlight outgoing call: continuous red light – the extension line is being used by the user, the server services are being used; incoming call: flashing red light –...
  • Page 90 Proxima, Libra firmware ver. 2.12.xx After the *740 (babysitter) and the *760 (do not disturb) functions have been activated, the proprietary phone display shows the following messages respectively: LISTENING IN DO NOT DISTURB MESSAGES DISPLAYED DURING AN INCOMING CALL In the case of a call from a server user, the display shows their name...

  • Page 91: Programming Buttons And Leds Using The Telephone

    Proxima, Libra firmware ver. 2.12.xx where XX stands for the number ascribed to the terminal in the computer program. MESSAGES DISPLAYED DURING AN OUTGOING CALL When the called party picks up the phone, the proprietary phone activates the call timer. Information about the call duration is displayed:...
  • Page 92 Proxima, Libra firmware ver. 2.12.xx Before programming, make sure that the proprietary phone is not blocked with a PASSWORD. The phone should be hung up (idle user). If you wish to activate the programming mode: Press the PROGRAM button The following message will be displayed: PROGRAMMING Selection of any button is signalled with a double beep.
  • Page 93 Proxima, Libra firmware ver. 2.12.xx Press the STORE key to confirm the entered data. You will hear a double beep and then, the programmed number will be displayed. Programme the other buttons in the same way or press the PROGRAM button again to exit the programming mode.

  • Page 94: Doorphones For The Proxima And Libra Servers

    (using the telephone) open the entrance gate or talk to the people who wish to enter the company premises. The server supports the PLATAN DB07 doorphone. A doorphone must be installed according to the documentation supplied with each device.

  • Page 95: Voicemail

    Proxima, Libra firmware ver. 2.12.xx 7. Voicemail The server has a built-in voicemail which may be activated by either selected or all server users. Voicemail configuration is carried out in the computer program. General description users' personal inboxes • recording messages from internal and/or external users •...

  • Page 96: Calling A Voicemail Inbox

    Proxima, Libra firmware ver. 2.12.xx forwarding to TEL when MY VoIP phone is not reachable”). The function is executed when: the VoIP extension is logged out 100/Proceeding answer no answer (eg. phone disconnected). In order for the voicemail inbox to be called as described above, call forwarding to the voicemail local access number must be set.

  • Page 97: Information About New Messages

    Proxima, Libra firmware ver. 2.12.xx Notes: while the message is being recorded, no digits should be dialled; • otherwise, the recording process will end and the “unavailable tone” will be heard, if the maximum recording time limit is exceeded, the recording process •...

  • Page 98: Direct Access To A Voicemail Box

    Proxima, Libra firmware ver. 2.12.xx 7.1.5 Direct access to a voicemail box Connection with the voicemail may be established by dialling any of the two voicemail box access numbers. Both numbers are to be defined in the computer program and should be provided to the user by the installer.

  • Page 99: Voicemail Connection (Main Menu Level)

    Proxima, Libra firmware ver. 2.12.xx When you hear a continuation tone, dial YOUR extension number. You will hear the following message: “Enter your voicemail password and press #” Enter the required password and press #. You are now in your personal voicemail box – Voicemail Menu main level.

  • Page 100: Listening To Voicemail Messages

    Proxima, Libra firmware ver. 2.12.xx a voicemail inbox may be called if, among others, a user has been • granted adequate privileges, a inbox is active and is not engaged and if 1 of 25 voice channels is idle (if any of the conditions listed above is not met, the server functions as if the box was off).
  • Page 101 Proxima, Libra firmware ver. 2.12.xx Notes: a new message may be either deleted (7) or saved (8) when it is being • listened to, you may instantly delete the saved message when listening to it, • a new message may also be deleted while or after listening to it, •...

  • Page 102: Listening To Voicemail Messages - Profiles

    Proxima, Libra firmware ver. 2.12.xx 7.1.8 Listening to voicemail messages – profiles The server makes it possible to select the voicemail box operation profile. The standard profile is designed for beginners, while the advanced profile – for more experienced users. The differences between the standard and the advanced profile are presented below.

  • Page 103: Voicemail Menu

    Proxima, Libra firmware ver. 2.12.xx In order to call back the caller that have tried to call you you and/or left you a message, press 1 while listening to the message. MENU (See: : WHILE LISTENING TO MESSAGES) Notes: returning a call is possible provided that the server can recognise the •...

  • Page 104: Menu: Personal Settings

    Proxima, Libra firmware ver. 2.12.xx 7.2.2 MENU: Personal settings Voicemail password change New password confirmation Cancellation without any changes Welcome message change Personal welcome message recording Personal welcome message listening Cancel Message listening profile selection Profile change Cancel Activation or deactivation of connection attempt notification...
  • Page 105 Proxima, Libra firmware ver. 2.12.xx Notes: menu level change is signalled with a sound, • if the message recording is deactivated, it is recommended that a • personal welcome message with suitable information for the caller be recorded, e.g. I'm away on holiday...in the case of an important business matter, please call...

  • Page 106: Acoustic Signals

    Proxima, Libra firmware ver. 2.12.xx 8. Acoustic signals Acoustic signals in the PROXIMA and LIBRA server Description Attribute Number of signals Server activation - - - Extension user earth fault Trunk line damage No supply voltage or fan seizure Long-lasting power supply unit damage...

  • Page 107: User Zone

    • access codes to server functions. • To invoke the User Zone, enter the Proxima or Libra server IP (by default: 192.168.1.250) in the browser address bar. The login box will be displayed. Enter the user's extension number and the password (telephone block code).

  • Page 108: User Zone - Configuration

    Proxima, Libra firmware ver. 2.12.xx A proprietary phone user with the global phonebook assigned has the access to the fourth bookmark: Global phonebook. User Zone – Configuration A user can view the following settings in the Configuration tab: Information about the...

  • Page 109: User Zone - Global Phonebook

    Proxima, Libra firmware ver. 2.12.xx User Zone – Global phonebook In the Global phonebook bookmark a proprietary extension user with the global phonebook assigned can look through the entries in the phonebook, and with the edition privileges can add, change and delete entries.

  • Page 110: User Zone - Help

    Proxima, Libra firmware ver. 2.12.xx User Zone – Help The Help tab contains a shortened list of the current Proxima or Libra server functions. If the default settings had been changed by the installer, the information about the current functions dial numbers will be presented in the User Zone → Help as well.

  • Page 111: Platan Hotel Software

    Proxima, Libra firmware ver. 2.12.xx 10. Platan Hotel software Platan Hotel is a hotel software embedded in Proxima and Libra PBX servers. It requires a licence to use it. Platan Hotel software is available from the internet browser (the newest versions of Chrome and Firefox are recommended).

  • Page 112: Short List Of Server Functions

    Proxima, Libra firmware ver. 2.12.xx 11. Short list of server functions Page no. Function in the Manual Function description 1 - 9999 (12) dialling an extension number (41) dialling a Hunt Group or a broadcasting system # XX (46) speed dialling...
  • Page 113 Proxima, Libra firmware ver. 2.12.xx *7 3 3 (62) booked wake-up call off *7 3 4 “TEL” (28) unconditional call forwarding to “TEL” (I’m there) *7 3 4 (28) unconditional call forwarding off *7 3 5 “TEL” (29) unconditional call forwarding from “TEL”...
  • Page 114 Proxima, Libra firmware ver. 2.12.xx specified in the program, they will be logged out automatically *7 8 5 xxxx yyyy # (49) block code change *7 9 “TEL” (42) message onto the proprietary phone speaker *89 x “TEL” (46) saving an individual short number...
  • Page 115 Proxima, Libra firmware ver. 2.12.xx 6 0 HH MM SS (74) clock setting in the server 6 1 HH MM SS T (74) date setting in the server (75) deleting active bookings in the server Special codes (75) special service functions...

  • Page 116: Glossary

    Proxima, Libra firmware ver. 2.12.xx 12. Glossary DTMF (Dual Tone Multi Frequency) is the name of tone signalling used in telephone devices. It is also known as TouchTone®. DTMF is an example of MFSK (Multiple Frequency Shift Keying). DISA (Direct Inward System Access) is the name of a functionality offered by PBX telecommunications systems, enabling you to call an extension user without going through an operator.
  • Page 117 Proxima, Libra firmware ver. 2.12.xx CLIR (Calling Line Identification Restriction) is a service that blocks the presentation of the caller's number. Thanks to this functionality, the number of the user initiating the call will not be shown even if the other party has the CLIP function on.

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