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Samsung Manuals
LED TV
LT24H310SNDXZA
E-manual
Samsung LT24H310SNDXZA E-Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Antenna Connection
Video Device Connections
HDMI Connection
Component Connection
Composite (A/V) Connection
Audio Input and Output Connections
Digital Audio (Optical) Connection
Audio Output Connection
Connecting to a Computer
Connecting through the HDMI Port
Connecting with a DVI to HDMI Cable
Connecting through Home Network
Connecting to a Mobile Device
Connecting with an MHL to HDMI Cable
Screen Mirroring
Connecting Mobile Devices Without a Wireless Router (Wi-Fi Direct)
Connecting through Home Network
Specifying the Name of the TV on a Network
Switching between Video Sources
Other Functions Available When You Display the Source List
Controlling the TV with a Keyboard
Connecting a Keyboard
Using the Keyboard
Controlling the TV with a Mouse
Connecting a Mouse
Using the Mouse
Entering Text Using the On-Screen QWERTY Keypad
Using Additional Functions
Establishing a Wired Internet Connection
Using Cat 7 LAN Cables
Connecting to a Wired Internet Network Automatically
Connecting to a Wired Internet Network Manually
Establishing a Wireless Internet Connection
Connecting to a Wireless Internet Network Automatically
Connecting to a Wireless Internet Network Manually
Connecting to a Wireless Internet Network with WPS
Troubleshooting Internet Connectivity Issues
Troubleshooting Wired Internet Connectivity Issues
Troubleshooting Wireless Internet Connectivity Issues
Checking the Internet Connection Status
Smart Hub
Testing Smart Hub Connections
Opening the First Screen
Moving to the Panel Screen
Resetting Smart Hub's First Screen
Using Smart Hub with a Samsung Account
Creating a Samsung Account
Signing in to a Samsung Account
Linking Your Samsung Account to External Service Accounts
Changing and Adding Information to a Samsung Account
Deleting a Samsung Account from the TV
Using the SAMSUNG APPS Panel
Using Supported Features Via the Pop-Up Menu - Downloaded Apps
Using Supported Features Via the Pop-Up Menu - Recommended Apps
Installing an App
Using the E-Manual
Launching the E-Manual
Additional E-Manual Features
Accessing the Menu from the E-Manual
Loading Reference Pages
Updating the E-Manual to the Latest Version
Using Web Browser
Relocating an App on the Apps Screen
Deleting an App from the TV
Rating/Reviewing an App
Updating Apps
Using Other App Features and Functions
Using the Multimedia (Playing Photos, Videos, and Music)
Playing Media Content Saved on a USB Device
Playing Multimedia Content Saved on a Computer/Mobile Device
Playing Photos
Playing Videos
Playing Music
Functions on the Media Content List Screen
Digital Broadcast Information at a Glance
Using the Guide
Viewing Detailed Information
Checking Current Program Info
Changing the Broadcast Signal
Digital Channel Signal Info and Strength
Setting up a Schedule Viewing
Digital Channel Schedule Viewing
Analog Channel Schedule Viewing
Canceling a Schedule Viewing
Editing a Schedule Viewing
Using the Channel List
Registering, Removing, and Editing Channels
Registering and Removing Channels
Editing Registered Channels
Program Rating Lock
Creating a Personal Favorites List
Registering Channels as a Favorites
Selecting from Favorite List Channels Only
Editing a Favorites List
Edit Favorites Screen Menu Items
Making Sports Programs more Realistic with Soccer
Mode or Sports Mode
Enabling Soccer Mode
TV-Viewing Support Features
Showing Captions
Enabling the Audio Guide for the Video Description
PIP Broadcast Viewing
Scanning for Available Channels
Selecting the Broadcast Audio Language
Fine-Tuning the Screen
Remove Scrambled Channels
Changing the Picture Mode and Adjusting the Picture Quality
Choosing the Right Picture Mode for the Viewing Environment
Adjusting the Picture Quality for each Picture Mode
Fine-Tuning each Picture Mode (Advanced Settings)
Adjusting the Picture for Easier Viewing (Picture Options)
Picture Support Functions
Changing the Picture Size and Position
Listening to Audio Only with the Screen Turned off (Picture Off)
Resetting the Picture Mode Settings
Changing the Sound Mode and Using Sound Effects
Choosing the Right Sound Mode for the Environment
Using Sound Effects
Sound Support Functions
Selecting Speakers
Designating the Tv's Installation Type
Enabling Digital Audio Output
Resetting All Sound Settings
Setting the Time and Using the Timer
Setting the Current Time
Using the Timers
Using the Screen Burn Protection and Energy Saving Features
Preventing Screen Burn
Using Energy Saving Features
Setting up Anynet+ (HDMI-CEC)
Using Anynet+ (HDMI-CEC)
Updating the Tv's Software
Update Now
Online
Manually, Using a USB Flash Drive
Enabling Automatic Software Updates
Protecting the TV from Hacking and Malicious Code
Checking the TV and Connected Storage Media
Automatically Scanning When the TV Is Powered on
Automatically Adding Malicious Code to the Blocked List
Using Other Functions
Setting up a Password
Changing the Menu Language
Checking Notifications
Enabling Voice Guides for the Visually Impaired
Adjusting the Menu Transparency
White Text on Black Background (High Contrast)
Expanding the Smart Hub's Focus Area
Enjoying Rich Colors and Superior Picture Quality (BD Wise)
Locking/Unlocking the Panel Keys
Showing/Hiding the Samsung Logo While Booting
Enabling Game Mode
Registering the TV as a DIVX-Certified Device (to Watch for Pay DIVX Movies)
Restoring the TV to the Factory Settings
Using the TV as a Display Model (Exclusively for Retail Stores)
Getting Support
Support through Remote Management
Finding the Information You Need for Service
Requesting Support
There Is a Problem with the Picture
Testing the Picture
I Can't Hear the Sound Clearly
Testing the Sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
I am Having Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Read before Using Apps
Read before Using the Web Browser
Read before Playing Photo, Video, or Music Files
Photo, Video, and Music File Use Limitations
Compatible Storage Devices for File Transfers
Supported External Subtitles
Supported Internal Subtitles
Supported Image Formats and Resolutions
Supported Music Formats and Codecs
Supported Video Codecs
Read after Installing the TV
Picture Sizes and Input Signals
Installing an Anti-Theft Lock
Read before Setting up a Wireless Internet Connection
Read before Connecting a Computer (Supported Resolutions)
LED 5, 6 Series
Ibm
Mac
Vesa Dmt
LED 4 Series and TH310
Ibm
Mac
Vesa Dmt
Supported Resolutions for Video Signals
License
Glossary
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Table of Contents
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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________
Table of
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Table of Contents
Troubleshooting
Troubleshooting Internet Connectivity Issues
32
Troubleshooting Wireless Internet Connectivity Issues
33
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Summarization of Contents
Connecting Antenna and External devices
Antenna Connection
Connects an antenna or cable outlet to the TV for broadcast signals.
Video Device Connections
Connects external video devices like Blu-ray players, DVD players, consoles for optimal picture quality.
Audio Input and Output Connections
Manages audio input from devices and output to amplifiers or speakers.
Connecting to a Computer
Connects a computer to the TV as a monitor or for media access via home network.
Connecting To a Mobile Device
Connects smartphones or tablets via MHL, mirroring, or Wi-Fi Direct for screen display.
Switching Between Video Sources
Explains how to switch between different connected external video sources.
Using the Remote Control and Peripherals
Controlling the TV with a Keyboard
Connects and uses a USB keyboard to control TV functions and navigate menus.
Controlling the TV with a Mouse
Connects and uses a USB mouse to control TV functions and navigate menus.
Entering Text Using the On-Screen QWERTY Keypad
Describes using the on-screen keyboard for text input and its additional functions.
Internet Connection
Establishing a Wired Internet Connection
Guides on connecting the TV to the internet using LAN cables.
Establishing a Wireless Internet Connection
Guides on connecting the TV to the internet wirelessly via Wi-Fi.
Troubleshooting Internet Connectivity Issues
Provides solutions for common problems when connecting to the internet.
Checking the Internet Connection Status
Explains how to view the current network and internet status.
Smart Features
Smart Hub
Accesses web, downloads apps, and uses online services for enhanced TV features.
Using Smart Hub with a Samsung Account
Links TV features with a Samsung account for personalized services and app access.
Using the SAMSUNG APPS Panel
Browses, installs, and manages applications available for the TV.
Using the e-Manual
Accesses and navigates the TV's embedded electronic manual for detailed information.
Using the Multimedia (Playing Photos, Videos, and Music)
Plays media files (photos, videos, music) from USB devices or computers/mobile devices.
TV Viewing
Digital Broadcast Information at a Glance
Provides an overview of digital channel lineups and program schedules.
Setting Up a Schedule Viewing
Schedules TV programs for automatic viewing at a specific time and date.
Using the Channel List
Manages, sorts, and views available TV channels.
Registering, Removing, and Editing Channels
Controls the channel index by registering, removing, or editing channels.
Creating a Personal Favorites List
Creates and manages lists of favorite channels for quick access.
Editing a Favorites List
Modifies existing favorite lists, including renaming and copying.
Making Sports Programs More Realistic with Soccer Mode or Sports Mode
Optimizes picture and sound settings for sports viewing.
TV-Viewing Support Features
Provides features to enhance TV viewing, like captions and audio guides.
Picture and Sound Settings
Changing the Picture Mode and Adjusting the Picture Quality
Selects and adjusts picture modes and quality settings for optimal viewing.
Picture Support Functions
Manages picture size, position, and screen-off audio features.
Changing the Sound Mode and Using Sound Effects
Selects sound modes and applies sound effects for immersive audio.
Sound Support Functions
Manages speaker output and audio settings like digital output and installation type.
General
Setting the Time and Using the Timer
Sets the TV clock and configures sleep and on/off timers for convenience.
Using the Screen Burn Protection and Energy Saving Features
Protects the screen from burn-in and optimizes power consumption.
Using Anynet+ (HDMI-CEC)
Controls connected HDMI-CEC devices with the TV remote for seamless operation.
Updating the TV’s Software
Updates the TV's firmware online or via USB for new features and improvements.
Protecting the TV from Hacking and malicious code
Enhances TV security against online threats and malicious code.
Using Other Functions
Covers various other TV functions like password, language, and accessibility options.
Troubleshooting
Getting Support
Provides options for obtaining technical support and service for the TV.
Requesting support
Guides on how to request service support when encountering difficulties.
There is a problem with the picture
Offers solutions for issues related to picture quality, distortion, or color.
I can't hear the sound clearly
Provides troubleshooting steps for audio problems like no sound or low volume.
There is a problem with the broadcast.
Addresses issues related to broadcast reception, captions, and picture distortion.
My computer won't connect.
Troubleshoots connection problems when linking a computer to the TV.
I can't connect to the Internet.
Offers solutions for network connectivity issues, both wired and wireless.
I am having trouble launching/using apps.
Helps resolve issues with launching or using TV applications.
My file won't play.
Addresses problems with playing media files, especially high-bitrate ones.
I want to reset the TV.
Explains how to reset TV settings to factory defaults for troubleshooting.
Other Issues
Covers miscellaneous problems and their solutions not categorized elsewhere.
Appendix
Read Before Using Apps
Important information and limitations regarding the use of TV applications.
Read Before Using the Web Browser
Guidelines and restrictions for using the TV's built-in web browser.
Read Before Playing Photo, Video, or Music Files
Details limitations and requirements for playing media files from external devices.
Read After Installing the TV
Information relevant after initial TV setup, including picture sizes and anti-theft locks.
Read Before Connecting a Computer (Supported Resolutions)
Lists supported computer resolutions for optimal TV display.
Supported Resolutions for Video Signals
Lists supported resolutions for various video input signals.
License
Contains licensing information for various technologies used in the TV.
Glossary
Defines technical terms and concepts used in the manual.
HDMI Connection
Component Connection
Composite (A/V) Connection
Digital Audio (Optical) Connection
Connecting Through the HDMI Port
Connecting With a DVI to HDMI Cable
Connecting Through Home Network
Connecting With an MHL to HDMI Cable
Screen Mirroring
Connecting Mobile Devices without a Wireless Router (Wi-Fi Direct)
Switching Between Video Sources
Controlling the TV with a Keyboard
Controlling the TV with a Mouse
Entering Text Using the On-Screen QWERTY Keypad
Establishing a Wired Internet Connection
Using Cat 7 LAN Cables
Recommends using Cat 7 LAN cables for optimal wired internet connection speed.
Connecting to a Wired Internet Network Automatically
Connecting to a Wired Internet Network Manually
Establishing a Wireless Internet Connection
Connecting to a Wireless Internet Network Automatically
Automatically connects the TV to an available wireless network using SSID and password.
Connecting to a Wireless Internet Network Manually
Connecting to a Wireless Internet Network with WPS
Troubleshooting Internet Connectivity Issues
Troubleshooting Wired Internet Connectivity Issues
Solves problems related to wired network connections, like cable or IP settings.
Troubleshooting Wireless Internet Connectivity Issues
Solves problems related to wireless network connections, like signal or password issues.
Checking the Internet Connection Status
Explains how to view the current network and internet status.
Smart Hub
Testing Smart Hub connections
Diagnoses and resolves issues with Smart Hub functionality and internet connectivity.
Opening the First Screen
Setting your favorite item
Deleting browsing history
Moving to the Panel Screen
Resetting Smart Hub's First Screen
Using Smart Hub with a Samsung Account
Creating a Samsung Account
Guides on creating a new Samsung account using email or Facebook for TV services.
Creating a Samsung Account Using the Create Samsung Account Menu
Creating a Samsung Account using a Facebook Account
Signing in to a Samsung Account
Linking Your Samsung Account to External Service Accounts
Linking a Service Account
Links external service accounts (e.g., Facebook) to the Samsung account.
Disconnecting a Linked Account
Unlinks previously connected external service accounts from the Samsung account.
Changing and Adding Information to a Samsung Account
Deleting a Samsung Account from the TV
Using the SAMSUNG APPS Panel
Using Supported Features via the Pop-Up Menu - Downloaded Apps
Using Supported Features via the Pop-Up Menu - Recommended Apps
Installing an App
Installing an App from the Detailed App Information Screen
Launching an App
Using the e-Manual
Launching the e-Manual
Provides instructions to open the e-manual via the remote or TV menu.
Using History to Load Previously Read Pages
Accessing the Menu from the e-Manual
Loading Reference Pages
Updating the e-Manual to the Latest Version
Configuring Auto Update
Sets up automatic updates for the e-manual to ensure it's always current.
Using Web Browser
Command and Status Bar at a Glance
Browsing Preferences
Web Browser Settings
Relocating an App on the Apps Screen.
Deleting an App from the TV
Removing Multiple Apps
Rating/Reviewing an App
Updating Apps
Setting Auto App Update
Configures automatic app updates to keep applications current.
Using Other App Features and Functions
Playing Photos
Buttons and Functions Available While Viewing Photos
Playing Videos
Buttons and Functions Available While Viewing Videos
Settings
Playing Music
Buttons and Functions Available While Playing Music
Functions on the Media Content List Screen
Digital Broadcast Information at a Glance
Using the Guide
Accesses program guides, filters channels, and navigates schedules.
Viewing Detailed Information
Checking Current Program Info
Changing the broadcast signal
Digital Channel Signal Info and Strength
Setting Up a Schedule Viewing
Digital Channel Schedule Viewing
Sets viewing schedules for programs broadcast on digital channels.
The Program Info Screen
Analog Channel Schedule Viewing
Canceling a Schedule Viewing
Editing a Schedule Viewing
Using the Channel List
Registering, Removing, and Editing Channels
Removing Registered Channels
Deletes channels from the TV's channel list to declutter or remove unwanted ones.
Editing Registered Channels
Program Rating Lock
Blocking based on Movie Rating (MPAA)
Blocking Based on Canadian English Rating
Blocking Based on Canadian French Rating
Blocking Based on Downloadable U.S. Rating
Watching Blocked / Restricted Programs
Creating a Personal Favorites List
Registering Channels as a Favorites
Adds the currently watched channel to a selected favorite list.
Registering Multiple Channels as Favorites
Selecting from Favorite List Channels Only
Editing a Favorites List
Edit Favorites Screen Menu Items
Lists options available in the Edit Favorites screen menu, like copying and renaming.
Removing Registered Channels from a Favorites List
Rearranging a Favorites List
Renaming a Favorites List
Copying Channels from One Favorites list to Another
Making Sports Programs More Realistic with Soccer Mode or Sports Mode
Enabling Soccer Mode
Activates Soccer Mode to automatically optimize picture and sound settings for sports events.
TV-Viewing Support Features
Showing Captions
Enables viewing of TV broadcasts with closed captions for accessibility.
Changing the Font Color, Caption Size, and Font Opacity
Enabling the Audio Guide for the Video Description
PIP Broadcast Viewing
Scanning for Available Channels
Selecting the Broadcast Audio Language
Selecting the Broadcast Audio Language (Analog)
Fine-Tuning the Screen
Remove Scrambled Channels
Changing the Picture Mode and Adjusting the Picture Quality
Choosing the Right Picture Mode for the Viewing Environment
Selects optimal picture modes (Dynamic, Standard, Movie, etc.) based on viewing conditions.
Adjusting the Picture Quality for Each Picture Mode
Applying the Current Picture Settings to Other Input Sources
Fine-Tuning Each Picture Mode (Advanced Settings)
Color Space
White Balance
Gamma
Motion Lighting
Adjusting the Picture for Easier Viewing (Picture Options)
Picture Support Functions
Changing the Picture Size and Position
Selects screen aspect ratios (16:9, 4:3, Zoom) and adjusts picture position.
Adjusting the Screen Position
Listening to Audio Only with the Screen Turned Off (Picture Off)
Resetting the Picture Mode Settings
Changing the Sound Mode and Using Sound Effects
Choosing the Right Sound Mode for the Environment
Selects optimal sound modes (Standard, Music, Movie, etc.) for different listening scenarios.
Using Sound Effects
Sound Support Functions
Selecting Speakers
Chooses audio output devices, including TV speakers, headphones, or external receivers.
Designating the TV's Installation Type
Enabling Digital Audio Output
Resetting All Sound Settings
Setting the Time and Using the Timer
Setting the Current Time
Sets the TV's clock manually or automatically via digital broadcast information.
Setting the Clock Manually
Using the Timers
Using the Sleep Timer
Sets a timer to automatically turn off the TV after a specified period.
Turning On the TV using On Timer
Turning Off the TV Using the Off Timer
Using the Screen Burn Protection and Energy Saving Features
Preventing Screen Burn
Activates screen protection features to prevent image retention.
Using Energy Saving Features
Adjusts brightness and uses eco sensors to reduce power consumption.
Using Anynet+ (HDMI-CEC)
Setting Up Anynet+ (HDMI-CEC)
Enables/disables Anynet+ features and configures auto turn-off and device search.
Using Anynet+ (HDMI-CEC)
Selecting an External Device
Switches control to a connected external HDMI-CEC device.
Accessing the External Device's Menu
Navigates menus and functions of connected external devices via the TV remote.
Updating the TV’s Software
Update now
Provides options to update TV software online, via USB, or automatically.
Manually, Using a USB Flash Drive
Enabling Automatic Software Updates
Protecting the TV from Hacking and malicious code
Enhances TV security against online threats and malicious code.
Checking the TV and Connected Storage Media
Scans the TV and connected storage for malicious code and threats.
If malicious code is detected...
Automatically Scanning when the TV is Powered On
Automatically Adding malicious code to the Blocked List
Using Other Functions
Setting Up a Password
Sets a PIN to lock channels, reset the TV, or change settings.
Changing the Menu Language
Selects the desired language for the TV's on-screen menus.
Checking Notifications
Displays system messages, update alerts, and service notices.
Enabling Voice Guides for the Visually Impaired
Changing the Volume, Speed and Pitch of Voice Guide
Adjusting the Menu Transparency
White Text on Black Background (High Contrast)
Expanding the Smart Hub's Focus Area
Enjoying Rich Colors and Superior Picture Quality (BD Wise)
Locking/Unlocking the Panel Keys
Showing/Hiding the Samsung Logo while Booting
Enabling Game Mode
Registering the TV as a DivX-Certified Device (To Watch For Pay DivX Movies)
Restoring the TV to the Factory Settings
Using the TV as a Display Model (exclusively for retail stores)
Getting Support
Support through Remote Management
Allows remote diagnosis, repair, and updates by Samsung technicians via the internet.
Finding the Information You Need for Service
Requesting support
There is a problem with the picture
Testing the Picture
Runs a picture test to diagnose if issues stem from the TV or an external device.
Problems Powering On
Unable to find a Channel
The TV image does not look as good as it did in the store.
The picture is distorted.
The color is wrong or missing.
The color is poor or the picture is not bright enough.
There is a dotted line on the edge of the screen.
The picture is black and white.
I can't hear the sound clearly
Testing the Sound
Runs a sound test to diagnose audio issues and check connections.
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Reset Settings
Resets picture, sound, channel, and Smart Hub settings to defaults.
Resetting Smart Hub
Resets Smart Hub settings and deletes related account information.
Other Issues
The settings are lost after 5 minutes or every time the TV is turned off.
There is an intermittent loss of audio or video.
There are small particles on the TV's bezel.
The PIP menu is not available.
A POP (TV’s internal banner ad) appears on the screen.
The TV is making a popping noise.
The TV is making a humming noise.
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
Photo, Video, and Music File Use Limitations
Lists limitations on supported USB devices, file systems, and file counts.
Compatible Storage Devices for File Transfers
Shows compatible storage devices for transferring media content.
Supported External Subtitles
Supported Internal Subtitles
Supported Image Formats and Resolutions
Supported Music Formats and Codecs
Supported Video Codecs
Other restrictions
Video decoders
Audio decoders
Read After Installing the TV
Picture Sizes and Input Signals
Maps input signals to supported picture sizes for optimal display.
Installing an Anti-Theft Lock
Guides on installing an anti-theft lock for physical security.
Read Before Setting Up a Wireless Internet Connection
Wireless Internet Precautions
Lists important considerations for wireless network setup, including router compatibility and security.
Wireless Security Protocols
Details supported wireless security protocols like WPA2PSK and WPS.
Read Before Connecting a Computer (Supported Resolutions)
VESA DMT
LED 4 series and TH310
Supported Resolutions for Video Signals
License
Glossary
Dynamic versus Static IP Addresses
Ethernet
Component Connection
Table of Contents
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