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Samsung Manuals
LCD TV
UA40F6400AR
E-manual
Samsung UA40F6400AR E-Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Using Smart Hub
Connecting to the Internet
Setting up Smart Hub
Controlling the TV with Your Voice
Setting up Voice Recognition
Controlling the TV with Motion
Setting up Motion Control
Controlling the TV Using Motions
Using the Samsung Smart Control
Operating the TV with the POINTER Button
Setting up the Samsung Smart Control
Pairing the TV to the Samsung Smart Control
Improving Your Viewing Experience of Sports Events
Activating Sports Mode
Displaying Multiple Screens
Connecting an Antenna
Connecting to the Internet
Establishing a Wired Internet Connection
Establishing a Wireless Internet Connection
Troubleshooting Internet Connectivity Issues
Troubleshooting Wired Internet Connectivity Issues
Troubleshooting Wireless Internet Connectivity Issues
Connecting Video Devices
Connecting with an HDMI Cable
Connecting with a Component Cable
Connecting with a Composite (A/V) Cable
Audio Input and Output Connections
Connecting with an HDMI (ARC) Cable
Connecting with a Digital Audio (Optical) Cable
Connecting with a Stereo Audio Cable
Connecting a Computer
Connecting through the HDMI Port
Connecting with an HDMI-To-DVI Cable
Connecting through Your Home Network
Connecting a Mobile Device
Connecting with an MHL-To-HDMI Cable
Using Screen Mirroring
Connecting Mobile Devices Without a Wireless Router (Wi-Fi Direct)
Connecting a Mobile Device Via Samsung Smart View 2.0
Switching between External Devices Connected to the TV
Connection Notes
Connection Notes for HDMI
Connection Notes for Audio Devices
Connection Notes for Computers
Connection Notes for Mobile Devices
About the Samsung Smart Control
Using the Samsung Smart Control
Operating the TV with the POINTER Button
Operating the TV with the Directional Buttons and the Enter Button
Displaying and Using the On-Screen Remote
Pairing the TV to the Samsung Smart Control
Controlling External Devices with the TV Remote
Using the Universal Remote
Setting up the Universal Remote Control
Controlling the TV with a Keyboard
Connecting a Keyboard
Using the Keyboard
Controlling the TV with a Mouse
Connecting a Mouse
Using a Mouse
Connecting a Bluetooth Gamepad
Entering Text Using the On-Screen QWERTY Keyboard
Using Additional Functions
Viewing Multiple Screens or Features with Multi-Link Screen
Using Multi-Link Screen
Smart Hub
Removing or Pinning an Item in the Recent Group
Launching Smart Hub Automatically
Testing Smart Hub Connections
Using the Smart Hub Tutorial
Resetting Smart Hub
Using Smart Hub with a Samsung Account
Creating a Samsung Account
Signing in to a Samsung Account
Linking Your Samsung Account to External Service Accounts
Changing and Adding Information to a Samsung Account
Deleting a Samsung Account from the TV
Using the GAMES Service
Managing Games with the Pop-Up Options Menu
Viewing the Detailed Information Screen
Installing and Running a Game
Managing Downloaded or Purchased Games
Using the APPS Service
Managing Apps with the Pop-Up Options Menu
Viewing the Detailed Information Screen
Installing an App
Enabling Automatic Apps Updates
Removing an App from the TV
Moving Apps
Locking and Unlocking Apps
Updating Apps
Rearranging Apps
Rating Purchased Apps
Using Other App Features and Functions
Using the E-Manual
Launching the E-Manual
Using the Buttons in the E-Manual
Using the Web Browser
Browsing Preferences
Using the MY CONTENT Service
Read before Playing Media Content
Playing Multimedia Content in a Computer or Mobile Device
Playing Media Content Saved on a USB Device
Buttons and Functions Available While Viewing Photos
Buttons and Functions Available While Viewing Videos
Buttons and Functions Available While Playing Music
Functions on the Media Content List Screen
Using the Newson Service
Using the Newson Content
Using the Soccer Service
Configuring the Soccer Service Screen to Display Your Favorite Soccer Teams
Using Additional Functions
Viewing Soccer Videos
Controlling the TV with Your Voice
Read before Using Voice Recognition
Learning Voice Recognition Basics
Using Interactive Voice Recognition at a Short Distance
Using Imperative Voice Recognition
Using Voice Recognition at a Long Distance
Using the Voice Recognition Tutorial
Controlling the TV Using Motions (Motion Control)
Testing Ambient Illumination Using the TV Camera
Activating Motion Control
Changing the Motion Control Screens
Using Face Recognition
Registering Your Face to Your Samsung Account
Changing Your Login Method to Face Recognition
Signing in to a Samsung Account Using Face Recognition
Viewing Digital Broadcast Information at a Glance
Using the Guide
Checking Current Program Info
Changing the Broadcast Signal
Checking Digital Channel Signal Info and Strength
Recording Programs
Using the Functions Available While Recording a Program
Using the Buttons on the Remote Control While Recording a Program
Managing the Schedule Recording List
Viewing Recorded Programs
Managing Recorded Files
Setting up a Schedule Viewing
Setting up a Schedule Viewing for a Channel
Editing a Schedule Viewing
Canceling a Schedule Viewing
Using Timeshift
Using the Buttons on the Remote Control While Using Timeshift
Using the Channel List
Registering, Removing, and Editing Channels
Registering and Removing Channels
Editing Registered Channels
Using Program Rating Lock
Creating a Personal Favorites List
Registering Channels as Favorites
Viewing and Selecting Channels on Favorites Lists Only
Editing a Favorites List
Using the Edit Favorites Screen Menu Items
Making Sports Programs more Realistic with Sports Mode
Enabling Sports Mode
Extracting Highlights Automatically
Using the Functions Available While Watching Sports in Sports Mode
Using the Functions Available While Recording Sports in Sports Mode
Viewing a Game Recorded in Sports Mode
TV-Viewing Support Functions
Setting a Service Provider
Showing Captions
Enabling the Audio Guide for the Video Description
Scanning for Available Channels
Selecting the Broadcast Audio Language
Fine-Tuning Analog Broadcasts
Removing Pay Channels
Choosing a Picture Mode
Adjusting the Picture Quality
Adjusting Advanced Settings
Adjusting Picture Options
Viewing in 3D
Starting 3D
Adjusting 3D Effects
Picture Support Functions
Viewing a Picture-In-Picture (PIP)
Changing the Picture Size and Position
Listening to Audio Only (Picture Off)
Resetting the Picture Mode Settings
Adjusting the Sound Quality
Choosing a Sound Mode
Applying Sound Effects
Customizing Sound
Using the Sound Support Functions
Selecting Speakers
Listening to TV Sound through a Samsung Bluetooth Audio Device
Listening to the TV through Bluetooth Devices
Configuring Additional Functions
Listening to 3D Audio in 3D Mode
Specifying the Tv's Installation Type
Resetting All Sound Settings
Setting the Time and Using the Timer
Setting the Current Time
Using the Timers
Using the Screen Burn Protection and Energy Saving Functions
Preventing Screen Burn
Reducing the Energy Consumption of the TV
Using Anynet+ (HDMI-CEC)
Setting up Anynet+ (HDMI-CEC)
Updating the Tv's Software
Updating the Tv's Software to the Latest Version
Updating the TV Automatically
Protecting the TV from Hacking and Malicious Code
Checking the TV and Connected Storage for Malicious Code
Configuring Additional Functions
Using Other Functions
Running the Accessibility Functions Quickly
Enabling Voice Guides for the Visually Impaired
White Text on Black Background (High Contrast)
Adjusting the Menu Transparency
Enlarging the Font (for the Visually Impaired)
Learning about the Remote Control (for the Visually Impaired)
Listening to the TV through Bluetooth Devices (for the Hearing Impaired)
Changing the Menu Language
Setting up a Password
Checking Notifications
Adjusting the Viewing Angle
Enabling Game Mode
Richer Colors and Superior Picture Quality (BD Wise)
Enabling/Disabling Sound Feedback
Locking/Unlocking the Control Stick
Showing/Hiding the Samsung Logo While Booting
Enabling the TV to Boot Faster
Enabling/Disabling the Front Indicators
Enabling/Disabling the Welcome Sound
Enabling/Disabling the Stand Light
Registering the TV as a DIVX-Certified Device (Watching for Pay DIVX Movies)
Restoring the TV to the Factory Settings
Using the TV as a Display Model (for Retail Stores)
Backing up the Tv's Data with UHD Evolution Kit Backup
Updating Recorded Programs
Getting Support
Getting Support through Remote Management
Finding the Contact Information for Service
Requesting Service
There Is a Problem with the Picture
Testing the Picture
I Can't Hear the Sound Clearly
Testing the Sound
I Can't See 3D Images Clearly
Testing 3D Picture Quality
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Before Using the Recording and Timeshift Functions
Before Using the Recording and Schedule Recording Functions
Before Using the Timeshift Function
Read before Using 3D Mode
3D Precautions
Supported Resolutions for 3D Modes
Supported Resolutions for each of UHD Input Signals
If HDMI UHD Color Is Set to off
If HDMI UHD Color Is Set to on
S Recommendation Disclaimer
Recommendation with Voice Interaction
Read before Using Voice, Motion, or Face Recognition
Precautions for Voice, Motion, and Face Recognition
Requirements for Using Voice, Motion, or Face Recognition
Read before Using Apps
Read before Using the Web Browser
Read before Playing Photo, Video, or Music Files
Limitations on Use of Photo, Video, and Music Files
Supported External Subtitles
Supported Internal Subtitles
Supported Image Formats and Resolutions
Supported Music Formats and Codecs
Supported Video Codecs
Read after Installing the TV
Picture Sizes and Input Signals
Installing an Anti-Theft Lock
Read before Setting up a Wireless Internet Connection
Read before Connecting an Evolution Kit
Read before Connecting a Computer (Supported Resolutions)
Ibm
Mac
Vesa Dmt
Supported Resolutions for Video Signals
Read before Using Bluetooth Devices
Restrictions on Using Bluetooth
License
Glossary
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Using Smart Hub
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Connecting with an Hdmi Cable
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Connecting with an Hdmi (Arc) Cable
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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________
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Troubleshooting
Troubleshooting Internet Connectivity Issues
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Troubleshooting wireless Internet connectivity issues
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Summarization of Contents
Using Smart Hub
Connecting to the Internet
Connect the TV to the internet via wired or wireless connection.
Setting up Smart Hub
Configure the settings required to start and use Smart Hub.
Controlling the TV with Your Voice
Setting up Voice Recognition
Configure settings for voice recognition, including language and TV voice options.
Controlling the TV with Motion
Setting up Motion Control
Configure settings for motion control, including environment test and pointer speed.
Using the Samsung Smart Control
Operating the TV with the POINTER button
Use the POINTER button on the Smart Control to navigate and select items on the screen.
Setting up the Samsung Smart Control
Configure basic settings for using the Samsung Smart Control for optimal performance.
Pairing the TV to the Samsung Smart Control
Pair the Samsung Smart Control to the TV automatically or manually for first-time use.
Operating the TV with the directional buttons and the Enter button
Use directional buttons and Enter to navigate, select items, and launch the Guide.
Improving Your Viewing Experience of Sports Events
Activating sports mode
Optimize picture and sound settings automatically for soccer matches.
Displaying Multiple Screens
Displaying Multiple Screens
Surf the web or run apps while viewing the TV, adjusting screen sizes.
Connecting an Antenna
Connecting to the Internet
Establishing a wired Internet connection
Connect the TV to the internet using LAN cables via different connection points.
Connecting to a wireless Internet network automatically
Connect the TV to a wireless network by selecting it from available networks.
Connecting to a wireless Internet network with WPS
Connect to a wireless network using WPS push button for automatic setup.
Troubleshooting Internet Connectivity Issues
Troubleshooting wired Internet connectivity issues
Resolve issues related to wired internet connections, such as no network cable found.
Troubleshooting wireless Internet connectivity issues
Resolve issues related to wireless internet connections, such as connection failures.
Connecting Video Devices
Connecting with an HDMI cable
Connect video devices to the TV using an HDMI cable for best picture quality.
Connecting with a component cable
Connect devices using component cables, matching colors for proper connection.
Connecting with a composite (A/V) cable
Connect devices using composite AV cables, matching colors for proper connection.
Audio Input and Output Connections
Connecting with an HDMI (ARC) cable
Connect audio devices using HDMI (ARC) for audio return channel functionality.
Connecting with a digital audio (optical) cable
Connect audio receivers via digital audio (optical) cable for digital audio output.
Connecting with a stereo audio cable
Connect audio devices using stereo audio cables for analog audio output.
Connecting a Computer
Connecting through the HDMI port
Use an HDMI cable to connect a computer to the TV for display.
Connecting with an HDMI-to-DVI cable
Connect a computer with a DVI port to the TV using an HDMI-to-DVI cable.
Connecting through your home network
Access computer content on the TV via your home network connection.
Connecting a Mobile Device
Connecting with an MHL-to-HDMI Cable
Display mobile device screen on TV using MHL-to-HDMI cable.
Using Screen Mirroring
Wirelessly connect a mobile device to the TV to play media content.
Connecting mobile devices without a wireless router (Wi-Fi Direct)
Connect mobile devices directly to the TV without a router using Wi-Fi Direct.
Connecting a mobile device via Samsung Smart View 2.0
Connect mobile devices via Samsung Smart View 2.0 to play multimedia content on the TV.
Switching between external devices connected to the TV
Connection Notes
Connection notes for HDMI
Important notes and recommendations for using HDMI connections with the TV.
Connection notes for audio devices
Guidelines for connecting audio devices to the TV for optimal sound output.
Connection notes for computers
Recommendations for connecting computers to the TV, including network requirements.
Connection notes for mobile devices
Notes for connecting mobile devices, including screen mirroring and Wi-Fi Direct.
About the Samsung Smart Control
Using the Samsung Smart Control
Operating the TV with the POINTER button
Use the POINTER button on the Smart Control to navigate and select items on the screen.
Setting up the Samsung Smart Control
Configure basic settings for using the Samsung Smart Control for optimal performance.
Pairing the TV to the Samsung Smart Control
Pair the Samsung Smart Control to the TV automatically or manually for first-time use.
Operating the TV with the directional buttons and the Enter button
Use directional buttons and Enter to navigate, select items, and launch the Guide.
Button Description
Details the function and description of each button on the Samsung Smart Control.
Displaying and using the On-Screen Remote
On-Screen Remote Functions
Access TV menus, settings, and features via the on-screen remote interface.
Controlling External Devices with the TV Remote - Using the Universal Remote
Setting up the universal remote control
Configure the TV remote to control external devices by following on-screen instructions.
Controlling the TV with a Keyboard
Connecting a keyboard
Connect a USB or Bluetooth keyboard to the TV for text input and control.
Using the keyboard
Utilize keyboard keys for TV navigation, menu access, and function control.
Controlling the TV with a Mouse
Connecting a mouse
Connect a USB or Bluetooth mouse to the TV for pointer control.
Changing mouse buttons and pointer speed
Customize mouse button assignments and pointer movement speed.
Viewing Multiple Screens or Features with Multi-Link Screen
Using Multi-Link Screen
Learn basic functions for using Multi-Link Screen to view multiple content simultaneously.
Read before using Multi-Link Screen
Understand prerequisites and limitations before using Multi-Link Screen with Smart Hub.
Smart Hub
Removing or pinning an item in the Recent group
Manage recently used apps or features in the Recent group for quick access.
Launching Smart Hub automatically
Configure Smart Hub to start automatically when the TV is turned on.
Testing Smart Hub connections
Test Smart Hub connections to diagnose and resolve connectivity issues.
Using the Smart Hub tutorial
Learn the basics of using Smart Hub and its services through an interactive tutorial.
Resetting Smart Hub
Remove Samsung accounts and linked apps from the TV to reset Smart Hub settings.
Using Smart Hub with a Samsung Account
Creating a Samsung account
Create a Samsung account for accessing paid services and personalized features.
Signing in to a Samsung account
Sign in to your Samsung account to use Smart Hub features and access personalized content.
Linking your Samsung account to external service accounts
Link external service accounts for automatic login when using your Samsung account.
Changing and adding information to a Samsung account
Manage your Samsung account information, including profile and login methods.
Deleting a Samsung account from the TV
Remove a Samsung account and associated information from the TV.
Using the GAMES Service
Managing games with the pop-up Options menu
Manage games through options like download, delete, play, and view details.
Viewing the Detailed Information screen
View detailed information about a selected game before installing or playing.
Installing and running a game
Select and download games from the Smart Hub to install on the TV.
Managing downloaded or purchased games
Access and manage games that have been downloaded or purchased through the GAMES service.
Enabling automatic game updates
Set games to update automatically when new versions become available.
Removing a game
Delete installed games from the TV to free up storage space.
Using the APPS Service
Managing Apps with the pop-up Options menu
Manage apps through options like delete, view details, and reinstall.
Viewing the Detailed Information screen
View detailed information about an app before installing or using it.
Installing an app
Select a category and app to quickly install it on the TV.
Removing an app from the TV
Delete apps from the TV to manage storage space.
Moving apps
Rearrange the location of apps within the My Apps category.
Locking and unlocking apps
Secure apps by locking or unlocking them using a password.
Using the e-Manual
Launching the e-Manual
Access the TV's embedded e-manual to learn about its features.
Using the Web Browser
Browsing preferences
Configure browser settings for convenience, such as homepage, search engine, and privacy.
Using the MY CONTENT Service
Read before playing media content
Understand limitations and requirements before playing photos, videos, or music files.
Playing multimedia content in a computer or mobile device
Playing multimedia content saved on a computer or mobile device
Play media files from computers or mobile devices on the TV after allowing connection.
Playing media content saved on a USB device
Play media files stored on a USB device on the TV.
Buttons and functions available while viewing photos
Photo Viewing Options
Adjust slideshow speed, effects, zoom, background music, sound, picture modes, and view info.
Buttons and functions available while viewing videos
Video Playback Options
Adjust picture size, subtitles, rotation, sound modes, speakers, audio language, and view video info.
Buttons and functions available while playing music
Music Playback Controls
Control music playback with pause, play, previous, next, repeat, shuffle, speaker list, and picture off.
Listening to music in HD quality
Functions on the media content list screen
Use functions like filter, sort, delete, and play selected media content from storage devices.
Using the NewsON Service
Using the NewsON content
Access news videos, articles, and weather forecasts through the NewsON service.
Using the Soccer Service
Configuring the Soccer service screen to display your favorite soccer teams
Customize the Soccer service screen to show only your favorite soccer teams.
Viewing soccer videos
Buttons and functions available while watching a soccer video
Control soccer video playback and adjust picture size, mode, sound mode, and speaker list.
Controlling the TV with Your Voice
Voice Recognition Modes
Use voice recognition via Samsung Smart Control (short distance) or TV's built-in mic (long distance).
Read before using voice recognition
Understand precautions and basics for effective voice recognition.
Learning voice recognition basics
Learn how to view commands and deactivate voice recognition.
Adding or deleting trigger words
Customize trigger words to activate the Voice Recognition function.
Measuring the voice recognition responsiveness
Configure TV's perception of voice and recognition sensitivity levels.
Using interactive voice recognition at a short distance
Search content or execute functions using voice commands at a short distance.
Using imperative voice recognition
Use voice commands from a distance to operate the TV, similar to short distance recognition.
Controlling the TV using Motions (Motion Control)
Testing ambient illumination using the TV camera
Test camera and environment suitability for motion control functionality.
Activating motion control
Use hand gestures to control the TV pointer and select items.
Returning to the previous menu
Use hand gestures to navigate back to the previous menu screen.
Displaying the context-sensitive menu / Viewing broadcast information
Use hand gestures to display context menus or view broadcast information.
Changing the motion control screens
Direction Control Mode
Control TV functions using directional gestures for menu navigation and volume.
Motion Pointing Mode
Control TV pointer and functions using specific hand gestures for selection.
Using Face Recognition
Registering your face to your Samsung account
Register your face using the TV camera for secure login to your Samsung account.
Changing your login method to face recognition
Switch the login method to face recognition for easier and secure access.
Signing in to a Samsung account using face recognition
Log into your Samsung account automatically using recognized facial features.
Viewing Digital Broadcast Information at a Glance
Using the guide
Check program schedules, set up schedule viewing, and filter channels using the TV guide.
Checking current program info
View program details, start recording, or apply Timeshift function.
Changing the broadcast signal
Select the appropriate DTV mode (Air or Cable) for your viewing environment.
Checking digital channel signal info and strength
Check digital channel signal information and strength to adjust antenna if needed.
Recording Programs
Recording programs
Record current and upcoming programs using instant or schedule recording.
Using the functions available while recording a program
Access features like More Info, REC Time, Stop Recording during program recording.
Using the buttons on the remote control while recording a program
Use remote buttons like Pause/Play, Step, Slow Motion, Rewind/Fast Forward during recording.
Viewing recorded programs
Using the functions available while playing a recording
Control playback of recorded programs with pause, play, rewind, fast forward, and repeat functions.
Highlight Player
Displays highlights of the current recording, especially from sports mode.
Options
Access options for recorded programs like Picture Size, Caption, Picture Mode, etc.
Managing recorded files
Using the functions on the recorded files screen
Filter, sort, delete, and play recorded files from a USB device.
Setting Up a Schedule Viewing
Setting up a schedule viewing for a channel
Schedule viewing for digital or analog channels via Guide or Program Info.
Using Timeshift
Using the buttons on the remote control while using Timeshift
Control Timeshift playback with pause, step, slow playback, rewind, and fast forward functions.
Using the Channel List
Channel List Management
Manage channel history, create new lists, and access options like Antenna and editing channels.
Registering, Removing, and Editing Channels
Removing registered channels
Remove registered channels or all channels from the channel index.
Editing registered channels
Access options to select all, set antenna, categorize, edit favorites, rename, and view info for registered channels.
Using Program Rating Lock
Blocking programs based on their TV Rating
Block programs based on TV ratings to control children's viewing.
Blocking movies base on their Movie Rating (MPAA)
Block movies based on MPAA ratings (G, PG, R, NC-17, X, NR) to restrict content.
Blocking programs based on their Canadian English Rating
Block programs based on Canadian English ratings (C, C8+, G, PG, 14+, 18+) for content control.
Watching blocked / restricted programs
Enter PIN to watch blocked or restricted programs.
Creating a Personal Favorites List
Registering channels as favorites
Register multiple channels as favorites to create personalized channel lists.
Editing a Favorites List
Access options to select/deselect, copy, rename, set antenna, and edit channels in favorites lists.
Removing channels from a favorites list
Remove specific channels from a selected favorites list.
Making Sports Programs More Realistic with Sports Mode
Enabling sports mode
Activate Sports Mode to optimize picture and sound settings for soccer events.
Extracting highlights automatically
Set Auto Highlights to On to extract sporting event highlights automatically.
Using the functions available while watching sports in sports mode
Zoom
Pause and zoom into parts of the screen while watching sports in sports mode.
Recording
Instantly record the game that you are currently watching on the TV.
Timeshift
Pause and rewind live TV as you would a DVD using the Timeshift function.
More Info
Displays detailed information about the current program.
Using the functions available while recording sports in sports mode
Manual Highlight
Save video highlights from 10 seconds before to 10 seconds after pressing the button.
REC Time
Sets the recording time.
Stop Recording / Go to Live TV
Stop recording or switch to a live program.
Pause / Play
Pauses or resumes the video.
Highlights Player
Displays the Highlights Player screen and plays saved highlights.
TV-Viewing Support Functions
Setting a service provider
Select a service provider to set the signal source and access TV services.
Showing captions
Watch TV broadcasts with captions by turning the Caption function on or off.
Enabling captions
Enable captions for TV broadcasts, noting limitations for DVD/Blu-ray subtitles.
Selecting the caption language
Select the caption language for analog and digital channels.
Changing the font color, caption size, and font opacity
Caption Display Options
Customize font color, size, opacity, background, window, edge type, and return to default.
Enabling the audio guide for the video description
Scanning for available channels
Automatically scan and index all channels received through the TV's antenna input.
Selecting the broadcast audio language
Select the TV's audio language for broadcasts, with different options for analog/digital.
Selecting the Broadcast Audio Language and Other Options for Analog Broadcasts
Listening to Multi-Track Sound
Listen to multi-track sound and select analog broadcast audio options.
Fine-tuning analog broadcasts
Fine-tune analog signals to clear up shaky or noisy pictures.
Adjusting the Picture Quality
Choosing a picture mode
Select picture modes like Dynamic, Standard, Natural, Movie, Entertain, or Stadium for optimal viewing.
Adjusting the picture quality
Manually adjust settings like Backlight, Contrast, Brightness, Sharpness, Color, and Tint.
Adjusting advanced settings
Fine-tune advanced picture settings such as Dynamic Contrast, Black Tone, Flesh Tone, RGB Only Mode, Color Space, and White Balance.
Adjusting picture options
Adjust picture options including Color Tone, Digital Clean View, MPEG Noise Filter, HDMI Black Level, and Film Mode.
HDMI UHD Color
Set HDMI UHD Color mode to On or Off to optimize UHD signal processing.
Auto Motion Plus
Remove motion blur and judder, with custom options for blur reduction and LED clear motion.
Viewing in 3D
Starting 3D
Put on 3D glasses and select a 3D Mode (Off or Normal) to view 3D content.
Adjusting 3D effects
3D Perspective
Adjusts overall 3D perspective for images on the screen.
3D Depth
Adjusts overall 3D depth for images on the screen.
L/R Change
Switches the left image to the right image and vice versa.
3D → 2D
Converts 3D images to 2D images.
3D Auto View
Automatically activates 3D Mode when 3D content or broadcast is detected.
Picture Support Functions
Viewing a picture-in-picture (PIP)
Watch TV broadcasts in a picture-in-picture window while viewing external device video.
Changing the picture size and position
Change the picture size displayed on the TV screen, with options like 21:9, Auto, 16:9, Zoom, Caption, Custom, 4:3.
Fitting the picture to the screen
Configure the TV to fit the full picture on the screen without cutoff.
Listening to audio only (Picture Off)
Turn off the screen and play only audio through the speakers.
Adjusting the Sound Quality
Choosing a sound mode
Select sound modes like Standard, Music, Movie, Clear Voice, Amplify, or Stadium for optimal listening.
Applying sound effects
Apply Virtual Surround, Dialog Clarity, Headphone Surround, Balance, and Equalizer for enhanced audio.
Customizing sound
Applying a custom sound profile
Apply a custom sound profile to optimize sound quality based on hearing and ambient conditions.
Using the Sound Support Functions
Selecting speakers
Select TV speakers for audio output, including Samsung Multiroom and Bluetooth devices.
Listening to TV sound through a Samsung Bluetooth audio device
Connect Samsung Bluetooth audio devices to the TV for audio output.
Listening to the TV through Bluetooth devices
Bluetooth Audio Devices
List and manage Bluetooth devices for TV audio output.
Multi-output Audio
Listen to audio through TV speakers and Bluetooth devices simultaneously.
Listening to 3D audio in 3D mode
Setting the Time and Using the Timer
Setting the current time
Set the TV clock manually or automatically using broadcast information.
Using the timers
Using the sleep timer
Set the TV to automatically shut off after a preset period of time.
Turning on the TV using the on timer
Set the TV to turn on automatically at a specific time and source.
Music / Photo
Specify USB folders for music and photos to play simultaneously.
Turning off the TV using the off timer
Set the TV to turn off automatically at a specified time.
Using the Screen Burn Protection and Energy Saving Functions
Preventing screen burn
Use Screen Burn Protection to prevent burn-in from still images displayed for long periods.
Reducing the energy consumption of the TV
Adjust TV brightness and prevent overheating to reduce overall power consumption.
Using Anynet+ (HDMI-CEC)
Setting up Anynet+ (HDMI-CEC)
Enable or disable Anynet+ (HDMI-CEC) and configure auto turn off and device search.
Setting up as an Anynet+ (HDMI-CEC)-enabled device
Configure connected devices to be Anynet+ (HDMI-CEC)-enabled for control via TV remote.
Updating the TV’s Software
Updating the TV’s software to the latest version
Update TV software by downloading from the internet or copying from a USB device.
Updating the TV automatically
Set TV software to update automatically while watching TV.
Protecting the TV from Hacking and Malicious Code
Checking the TV and connected storage for malicious code
Scan TV and media for malicious code and quarantine detected items.
Configuring additional functions
Configure security functions like Antivirus, Network Security, Camera, Microphone, Auto Scan, and Auto Isolate.
Using Other Functions
Running the accessibility functions quickly
Quickly run accessibility functions like Voice Guide, Caption, High Contrast via Accessibility Shortcuts.
Enabling voice guides for the visually impaired
Activate voice guides that describe menu options aloud for the visually impaired.
White text on black background (high contrast)
Change service screens to white text on black background for better readability.
Adjusting the menu transparency
Adjust the transparency level of the TV menus for easier reading.
Enlarging the font (for the visually impaired)
Enlarge the size of the font on the screen for visually impaired users.
Learning about the remote control (for the visually impaired)
Learn remote control button positions with voice guidance for visually impaired users.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Turn on TV speaker and Bluetooth devices simultaneously for hearing impaired users.
Changing the menu language
Setting up a password
Checking Notifications
Adjusting the viewing angle
Enabling game mode
Richer colors and superior picture quality (BD Wise)
Enabling/Disabling sound feedback
Use sound feedback for audio cues when navigating menus.
Locking/Unlocking the Control Stick
Showing/Hiding the Samsung logo while booting
Enabling the TV to boot faster
Enabling/Disabling the front indicators
Enabling/Disabling the welcome sound
Enabling/Disabling the stand light
Registering the TV as a DivX-certified device (watching for pay DivX movies)
Restoring the TV to the factory settings
Using the TV as a display model (for retail stores)
Backing up the TV's data with UHD Evolution Kit Backup
Updating recorded programs
Convert previously recorded programs from a USB device for playback on an upgraded TV.
Getting Support
Getting support through Remote Management
Allow Samsung Electronics to diagnose and assist with TV issues remotely.
Getting remote support
Receive one-on-one remote support from a technician for diagnosis and settings adjustment.
Finding the contact information for service
View Samsung website, phone number, TV model, and software version for service support.
Requesting service
Request TV service when encountering a problem, by selecting the issue and sending the request.
There Is a Problem with the Picture
Testing the picture
Use Picture Test to determine if picture issues are caused by the TV or external factors.
Flickering and Dimming
Troubleshoot flickering or dimming by disabling energy efficiency features.
Component Connections/Screen Color
Check component connections and colors if screen color is incorrect or off.
Screen Brightness
Adjust Backlight, Contrast, Brightness, Sharpness, Color, and Tint settings.
Ghosting, Blurring, or Juddering
Resolve screen ghosting or blurring using the Auto Motion Plus function.
Unwanted Powering Off
Troubleshoot unwanted power-off by disabling energy efficiency functions or timers.
Problems Powering On
Check power cord, remote operation, and cable connections if TV has power-on issues.
Unable to find a Channel
Run Setup or Auto Program if TV is not connected to a cable/satellite box.
The TV image does not look as good as it did in the store
Optimize picture quality by checking channel types, cables, and set-top box resolution.
The picture is distorted
Check for video compression, signal strength, or mobile phone interference.
The color is wrong or missing
Check component cable connections if color is incorrect or missing.
The color is poor or the picture is not bright enough
Adjust picture settings or check Energy Saving; try resetting picture mode.
There is a dotted line on the edge of the screen
Change Picture Size to 16:9 to resolve dotted lines on the screen edge.
The picture is black and white
Connect AV composite input (yellow) to the One Connect's green component jack.
I Can't Hear the Sound Clearly
Testing the sound
Test TV sound and check external device or broadcast signal for issues.
There is no sound or the sound is too low at maximum volume
Check device volume, Speaker List, audio output options, and headphone jack.
The picture is good but there is no sound
Check device audio options, headphone jack, and reboot connected devices.
The speakers are making an odd sound
Check audio cable connections, signal information, and run Sound Test.
I Can't See 3D Images Clearly
Testing 3D picture quality
Test 3D picture quality ensuring glasses are powered on and paired.
The 3D glasses are not working correctly
Ensure 3D glasses are powered on and free from interference from other devices.
I can't see 3D images clearly
Maintain ideal viewing distance and eye level for clear 3D image perception.
The batteries in the 3D glasses are discharged
Turn off 3D glasses when not in use to preserve battery lifespan.
There Is a Problem with the Broadcast
The TV is not receiving all channels
Confirm coaxial cable connection and run Setup or Auto Program.
There are no captions with digital channels
Go to Caption and change Caption Mode if digital channels have no captions.
The picture is distorted
Check for video compression, signal strength, or mobile phone interference.
My Computer Won't Connect
The "Mode Not Supported" message appears
Set PC output resolution to match TV's supported resolutions.
The video is OK but there is no audio
Check PC audio output setting for HDMI or use separate audio cable for HDMI-to-DVI.
The TV Won't Connect to the Internet
The wireless network connection failed
Confirm wireless modem/router is on and connected to the Internet.
The software update over the Internet has failed
Check network status and ensure TV is connected to a network for updates.
The Schedule Recording/Timeshift Function Isn't Working
Schedule Recording cannot be used
Check USB device connection, signal strength, and storage space for recording/Timeshift.
Anynet+ (HDMI-CEC) Isn't Working
Anynet+ does not work
Confirm device is Anynet+ compatible, check power/cable connections, and set to On.
I want to start Anynet+
Check device connection and ensure Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+
Select View TV from Anynet+ menu or select a non-Anynet+ device from Source list.
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen
Use remote control after Anynet+ configuration or viewing mode switch is complete.
The Anynet+ device won't play
Cannot use play function when Setup is in progress.
The connected device is not displayed
Check device Anynet+ support, HDMI cable connection, and rescan for devices.
The TV audio is not being played through the receiver
Connect optical cable or use HDMI (ARC) for digital sound output to receiver.
I Have Trouble Launching/Using Apps
I launched an app, but it's in English. How can I change the language?
App language depends on service provider; UI language may differ.
My application is not working
Check with the service provider or consult the application's help section.
My File Won't Play
Some files can't be played
High-bitrate files may cause playback issues. Most files play correctly.
I Want to Reset the TV
Reset Settings
Reset Picture, Sound, Channel, Smart Hub, and other settings to defaults.
Resetting Smart Hub
Reset Smart Hub settings, accounts, and agreements to factory defaults.
Other Issues
The TV is hot
Normal heat dissipation from panel; ensure adult supervision for children.
The picture won’t display in full screen
Adjust picture size options on external device or TV for full screen display.
The "Mode Not Supported" message appears
Check TV's supported resolutions and adjust external device's output resolution.
The Captions item in the TV menu is grayed out
Enable external device's caption function if TV menu is grayed out.
The TV smells of plastic
Plastic smell is normal and will dissipate over time.
The Signal Information option under Self Diagnosis isn't activated
Verify current channel is digital; Signal Information is for digital channels only.
The TV is tilted to the side
Remove and reassemble the base stand if the TV is tilted.
The Broadcasting option has been deactivated
Broadcasting is only available when Source is set to TV and not during recording.
The settings are lost after 5 minutes or every time the TV is turned off
Change Use Mode to Home Use if settings reset when TV is off.
There is an intermittent loss of audio or video
Check cable connections and ensure they are flexible and properly connected.
There are small particles on the TV's bezel
Small particles on bezel are part of product design and not a defect.
The PIP menu is not available
PIP is only available when viewing HDMI or Component source on main screen.
A POP (TV’s internal banner ad) appears on the screen
Change Use Mode to Home Use to disable internal banner ads.
The TV is making a popping noise
Popping noise from outer casing expansion/contraction is normal and safe.
The TV is making a humming noise
Humming noise may be normal due to high-speed switching circuits and current.
Before Using the Recording and Timeshift Functions
Before using the recording and schedule recording functions
Understand requirements for recording, including clock setup, USB drive, and DRM.
Before using the timeshift function
Understand requirements for Timeshift, including USB drive space and maximum time.
Read Before Using 3D Mode
3D precautions
Read safety information for 3D viewing, including effects of lamps and input switching.
Supported Resolutions for 3D Modes
HDMI
Lists supported resolutions and frequencies for HDMI connections in 3D mode.
Component
Lists supported resolutions and frequencies for Component connections in 3D mode.
Digital channel
Lists supported resolutions and frequencies for digital channels in 3D mode.
Supported Resolutions for each of UHD Input Signals
If HDMI UHD Color is set to Off
Shows supported frame rates and chroma sampling when HDMI UHD Color is Off.
If HDMI UHD Color is set to On
Shows supported frame rates and chroma sampling when HDMI UHD Color is On.
S Recommendation disclaimer
S Recommendation with voice interaction
S Recommendation
Read Before Using Voice, Motion, or Face Recognition
Precautions for voice, motion, and face recognition
Understand precautions for face recognition, TV camera use, and motion control.
Using the TV camera
Understand legal conditions, privacy laws, and proper use/storage of the TV camera.
Motion Control
Understand how Motion Control works, its recognition range, and testing requirements.
Voice Recognition
Voice Recognition
Use voice recognition with Samsung Smart Control; performance varies by language, volume, and noise.
Voice Text Input
Enter text using voice commands instead of mouse, keyboard, or remote control.
Requirements for using voice, motion, or face recognition
Requirements for using voice recognition
Optimize voice recognition by adjusting volume/tone, pronunciation, and ambient sound.
Requirements for Using Motion Recognition
Requirements for using Motion Control
Use Motion Control within recommended distance, ensure clear view, and optimal brightness.
Requirements for using Face Recognition
Requirements for using Face Recognition
Use Face Recognition within recommended distance, ensure optimal lighting, and neutral expression.
Read Before Using Apps
Read Before Using the Web Browser
Supported external subtitles
Supported internal subtitles
Supported image formats and resolutions
Supported music formats and codecs
Supported video codecs
Read After Installing the TV
Picture sizes and input signals
Lists supported picture sizes for various input signals and resolutions.
Installing an anti-theft lock
Learn how to use the physical anti-theft lock slot on the TV for security.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
Understand precautions for wireless connections, including protocols and security.
Wireless security protocols
Lists supported wireless network security protocols (WEP, WPAPSK, WPA2PSK) and encryption.
Read before connecting an Evolution Kit
Read Before Connecting a Computer (Supported Resolutions)
IBM
Lists standard IBM resolutions and video card settings for computer connection.
MAC
Lists standard MAC resolutions and video card settings for computer connection.
VESA DMT
Supported Resolutions for Video Signals
CEA-861
Lists standard CEA-861 resolutions and video signal parameters for TV connection.
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
Understand Bluetooth restrictions, compatibility issues, lip-sync errors, and device malfunctions.
License
Glossary
480i / 480p / 720p / 1080i / 1080p
Defines resolution terms and scanning methods (interlaced, progressive).
ARC (Audio Return Channel)
Defines ARC for outputting digital sound to audio devices via HDMI.
DVI (Digital Visual Interface)
Defines DVI connection for TV as computer monitor; requires separate audio cable.
HDMI (High Definition Multimedia Interface)
Defines HDMI for transmitting video and audio signals via a single cable.
Dynamic versus Static IP Addresses
Bluetooth
Ethernet
Component Connection
Table of Contents
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