Samsung WF16T9500GV User Manual
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Samsung WF16T9500GV User Manual

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Washing Machine
User manual
WF16T9500**
Untitled-2 1
2021-01-06
7:15:26

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Summary of Contents for Samsung WF16T9500GV

  • Page 1 Washing Machine User manual WF16T9500** Untitled-2 1 2021-01-06 7:15:26...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Environment Multi-control connection guide Before you start Initial setup Laundry guidelines...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-2 3 2021-01-06 7:15:27...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  • Page 6: Critical Installation Warnings

    Safety information 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 7 Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.

  • Page 8: Installation Cautions

    Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.

  • Page 9: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

  • Page 12: Critical Cleaning Warnings

    Safety information Do not use water from water cooling/heating devices. • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the appliance, discolouration, rust, or bad odours.

  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer (Auto...
  • Page 14 Installation Accessories (supplied) Spanner Bolt caps Hose guide Cold water hose Hot water hose Cable tie NOTE • Spanner: For removing the shipping bolts and levelling the washing machine. • Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps (3 to 6) depends on the model.

  • Page 15: Installation Requirements

    • Improperly connected grounding conductors may cause electric shock. Drain • Do not remove or modify the grounding pin Samsung recommends a standpipe 60-90 cm of power cord to reduce the risk of electric high. The drain hose must be connected through hazard.
  • Page 16 Installation Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces 25 mm do not resist vibration well and may cause the Rear...

  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 18 Installation 3. Close all plastic bolt caps on the rear of the washing machine. English Untitled-2 18 2021-01-06 7:15:29...
  • Page 19 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord.
  • Page 20 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 21 CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
  • Page 22 Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
  • Page 23 Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine. English 23 Untitled-2 23 2021-01-06...

  • Page 24: Environment

    Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).

  • Page 25: Multi-Control Connection Guide

    Multi-control connection guide NOTE You can control the washing machine and the dryer from a single control panel. Please have the ‘Stacking Kit Installation Guide (DC68-03859E)’ ready to reference some of the steps. 1. Complete up to step 6 of the Stacking Kit Installation Guide.
  • Page 26 Installation 4. Then, connect the multi-control cable connectors to their respective ports: one on the back of the washing machine and the other on the bottom front of the dryer. • Back of the washing machine CAUTION Make sure the multi-control cable connectors are firmly connected.
  • Page 27 Checking the multi-control connection You can connect the multi-control cable between the washing machine and the dryer to control both of them with a single control panel. Rear view Front view 1. Plug the power cord into an outlet. Tap and Dryer in that order and see if the dryer buttons activate.

  • Page 28: Before You Start

    Before you start Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Initial setup will not repeat after you’ve completed it. •...

  • Page 29: Laundry Guidelines

    Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
  • Page 30 Before you start STEP 4 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 39. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.

  • Page 31: Detergent Drawer Guidelines

    Detergent drawer guidelines The automatic dispenser models provide a three-compartment dispenser: two compartments for auto- dispensing and another part for manual input. With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A.
  • Page 32 Before you start CAUTION • Do not operate the washing machine with the compartments not placed in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types.
  • Page 33 1. Pull the detergent drawer to open. 2. Turn the auto detergent compartment cover (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the auto detergent compartment (B). After you finish, put the cover back and turn it clockwise to close.
  • Page 34 Before you start CAUTION • Do not apply detergent/softener to the drawer without the detergent/softener compartment. If you do, clean the drawer and then reinsert both compartments. • Use only liquid detergent/softener with the detergent/softener compartments. Do not use powdered detergent.

  • Page 35: Operations

    Operations Multi-control panel Tap to turn the washing machine on or off. • After connecting the washing machine and the dryer with the multi-control cable, only the washing machine will turn on when you tap the button. Once the washing machine turns on, tap DRYER to turn on the dryer. •...
  • Page 36 Operations Tap to confirm your selection of function or setting. 06 OK • The button is inactive when the selected function or setting is not supported. Tap the desired button to change the default dry cycle settings. • Dry Level: Tap to change the dry level. You can select from levels 1 to 4, but the available level depends on the selected cycle.
  • Page 37 Icon descriptions Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi. • This icon indicates the door is locked and cannot be opened. Door Lock • The door locks automatically during a cycle and this indicator turns on. •...

  • Page 38: Operating A Cycle

    Operations Operating a cycle 1. Tap to turn the power on. 2. Tap DRYER or WASHER. Tap WASHER to select the washing machine and use its features. Tap DRYER to select the dryer and use its features. 3. Turn the Navigation dial to select the cycle you want. For more information on Cycle overview, see page 39.

  • Page 39: Cycle Overview

    Cycle overview NOTE For more information on the dryer’s cycles, please see the dryer’s user manual. Cycle descriptions Cycle Description Max load (kg) • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts. •...
  • Page 40 Operations Cycle Description Max load (kg) • For bath towels, washcloths, and mats. Towels • A recommended capacity is below 5 kg. • For bed spreads, bed sheets, bedding covers, etc. Bedding • For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg.
  • Page 41 Cycle Description Max load (kg) • Cleans the drum and the rubber door gasket by removing Drum Clean+ dirt and bacteria from them. • For details, see the "Drum clean+" section on page 52. English 41 Untitled-2 41 2021-01-06 7:15:37...

  • Page 42: Additional Functions

    Operations Additional functions Using Additional Functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap •...
  • Page 43 Dose per Wash You can increase or decrease the amount of detergent dispensed automatically. 1. Tap 2. Turn the Navigation dial to select Dose per Wash, and then tap 3. Tap to select the desired setting. Default setting is Med. (Medium). You can select from Med., High, Off, or Low.
  • Page 44 Operations Drum Light This turns on the light inside the drum so you can check the status of the items inside. 1. Tap 2. Turn the Navigation dial to select Drum Light, and then tap Even if the washing machine is turned off, the drum light will turn on as long as the power cable is connected.

  • Page 45: System Functions

    System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap Detergent You can change the concentration level of the detergent.
  • Page 46 Operations Alarm You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the melody of cycle completion, and the power-off beep does not sound. However, the other sounds stay active.
  • Page 47 Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap 3. Tap to select On or Off. The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turns on automatically when you turn on the washing machine for the first time.

  • Page 48: Special Features

    Operations Special features Smart control You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on the washing machine. 3.
  • Page 49 Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away. 1.

  • Page 50: Smartthings

    You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.

  • Page 51: Open Source Announcement

    (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...

  • Page 52: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum clean+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.

  • Page 53: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. 3.

  • Page 54: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord.
  • Page 55 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
  • Page 56 Maintenance Detergent drawer 1. While holding down the release lever on the inner of the drawer, pull the detergent drawer to remove. 2. Remove both the detergent compartment and the softener compartment from the detergent drawer, and then clean all parts of both compartments in flowing water with a soft brush.

  • Page 57: Defrosting Your Washing Machine

    5. Insert the detergent drawer back into the washing machine. NOTE Make sure the drawer recess is completely dry before inserting the detergent drawer. CAUTION Do not spray water into the detergent drawer recess. It may cause electric shock or fire. Defrosting your washing machine The washing machine may freeze when it drops below 0 °C.

  • Page 58: Troubleshooting

    Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
  • Page 59 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 60 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
  • Page 61 Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. Leaks water. • Avoid overloading. •...

  • Page 62: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. •...
  • Page 63 Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
  • Page 64 The AddWash door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-2 64...

  • Page 65: Specifications

    Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.

  • Page 66: Protecting The Environment

    Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean.

  • Page 67: Specification Sheet

    Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Front loading washing Type machine Model name WF16T9500** A (Width) 686 mm B (Height) 984 mm Dimensions C (Depth) 796 mm 864 mm 1386 mm Water pressure 50-800 kPa Net weight 93.0 kg...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 (Other) www.samsung.com/au/support NEW ZEALAND 0800 726 786 (All Product) www.samsung.com/nz/support DC68-04256A-01 Untitled-2 68 2021-01-06 7:15:45...

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