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JUICE GOOSE SRA 10000 User Manual

Ups battery backup
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User Guide and
Product Information
UPS Battery Backup
Models
SRA 07000
SRA 10000
SRA 15000
SRA 20000
August 2021

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Summary of Contents for JUICE GOOSE SRA 10000

  • Page 1 User Guide and Product Information UPS Battery Backup Models SRA 07000 SRA 10000 SRA 15000 SRA 20000 August 2021...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction and Warnings Controls and Indicators Installation Operation Troubleshooting / Getting Service Replacing the Battery Specifications Limited Product Warranty Regulatory Compliance: cTUVus (Conforms to UL1778 5th Edition & CSA22.2 No. 107.3-14/R:2014), FCC Class B, CE Certified, RoHS2 (EU Directive 2011/65/EU &...
  • Page 3 Thank you for purchasing this power protection product. It has been de- signed and manufactured to provide many years of trouble free service. Please read this manual before installing your SRA Series UPS, (SRA 07500, SRA 10000, SRA 15000, SRA 20000) as it provides important information that should be followed during the installation and the main- tenance of the UPS system allowing you to correctly set up your sys- tem for the maximum safety and performance.
  • Page 4 CAUTION! This UPS series is ONLY intended to be installed in an indoor temperature controlled environment that is free of conductive contaminants. This UPS series is not intended for use in a computer room as defined in the Standard for the Protection of Electronic Com- puter/Data Processing Equip- ment ANSI/NFPA 75.
  • Page 5 UPS system. AVERTISSEMENT! Seul un technicien qualifié peut installer et en- tretenir ces systèmes UPS. Juice Goose n'accepte aucune responsabilité pour, sans s'y limiter : les blessures souffertes par le personnel de service ou les dommages infligés à l'onduleur ou au matériel connecté, résultant...
  • Page 6 WARNING: Risk of Electrical Shock. Hazardous live parts inside these power supplies are energized from the battery even when the AC input is disconnected. AVERTISSEMENT! Risque de choc électrique. Les parties actives danger- euses à l'intérieur de ces blocs d'alimentation sont sous tension à partir de la batterie, même lorsque l'alimentation c.a.
  • Page 7 tery mode, the On-Battery icon will illuminate and the audible alarm will sound. NOTICE: The output of this device is not sinusoidal. It has voltage total harmonic distortion and maximum single harmonic distortion as indi- cated, below. Model SRA 10000 SRA 15000 07000 20000 Total Harmonic...

  • Page 8: Controls And Indicators

    Life Support Policy Juice Goose products are not designed for use related to life support, direct patient care or any other similar medical or critical application. Such use is not recommended or approved by Juice Goose. CONTROLS AND INDICATORS The AC mode icon illuminates when the UPS is on and operating in the AC mode.
  • Page 9 The load capacity bar graph displays the amount of load connected to the UPS in Battery or AC mode as 20%, 40%, 60%, 80% or 100% When the amount of load attached to the UPS exceeds 110% of its power rating;...
  • Page 10 REAR PANEL 1. The ten foot input power cord is for connecting the UPS to utility power. Do not use an extension cord with a UPS. 2. The input circuit breaker will trip in the event the load exceeds the UPS’s power rating.

  • Page 11: Installation

    INSTALLATION This UPS series is ONLY intended to be installed in an indoor tem- perature controlled environment that is free of conductive contaminants. DO NOT operate the UPS in: extremely dusty and/or unclean areas, locations near heating devices, water or excessive humidity, or where the UPS is exposed to direct sunlight.
  • Page 12 CONNECTING THE BATTERIES (QUALIFIED SERVICE PERSONNEL ONLY) Please read all of the WARNINGS and CAUTIONS before attempting to connect the batteries. CAUTION! DO NOT USE THE MOUNTING BRACKETS TO LIFT THE UPS. The mounting brackets are ONLY for securing the UPS to the rack.
  • Page 13 RACKMOUNT CONFIGURATION Use two or more people when installing the UPS, the UPS is extremely heavy. Do not move the rack after the units have been installed. The rack may be- come unstable due to the weight distribution. This UPS series comes with mounting brackets for the standard 19" (46.5cm) rack pre-installed on the UPS.
  • Page 14 WALLMOUNT CONFIGURATION (Available Option) Use caution when installing the UPS. It is extremely heavy. If the UPS is not installed in the proper upright position the batteries will be damaged. In proper position, when looking at the front panel the YELLOW Battery Dis- connected label on the top cover of the UPS MUST be on your left hand side The wall mount kit includes two wall mounting brackets, ten retaining screws,...
  • Page 15 CONNECTING YOUR EQUIPMENT Plug the equipment into the output receptacles on the rear panel of the UPS. Ensure that you do not exceed the maximum output rating of the UPS (refer to the information label or the Electrical Specifications in this manual). DO NOT PLUG EXTENSION CORDS, ADAPTER PLUGS OR SURGE STRIPS INTO THE OUTPUT RECEPTACLES OF THE UPS, there is a risk of damag- ing the UPS and/or connected equipment.
  • Page 16 USB COMMUNICATIONS PORT CONNECTION (OPTIONAL) The power monitoring software and interface cable can be used with the UPS. Use only the interface cable that comes with the UPS. The USB communi- cations protocol is HID. The HID USB driver comes standard in the Windows OS.

  • Page 17: Operation

    OPERATION SYSTEM OVERVIEW This Line-Interactive UPS protects computers, AV servers, telecom systems, security systems, and a variety of electronic equipment from blackouts, brown- outs, over voltages, and surges. The Automatic Voltage Regulation (AVR) continuously corrects the voltages in between the brownout and over voltage transfer points (90 - 150VAC).
  • Page 18 TURNING THE UNIT ON/OFF On / Off / Test Button When the UPS is connected to an AC source and there is an acceptable AC voltage present; press and then release the On/Off/Test button during the audible alarm's first beep to turn the UPS on.

  • Page 19: Troubleshooting / Getting Service

    The LCD screen will include dedicated icons for the following information: AC Mode / AVR Mode (Boost and Buck: The AC mode icon will flash) On-Battery Weak/Bad Battery UPS Fault SWF (Site Wiring Fault) Overload EPO (Emergency Power Off) The LCD backlight will turn on when the UPS is turned on. After approximately 20-seconds the backlight will turn off to conserve energy.
  • Page 20 If you need to contact Juice Goose for service or assistance, do so using the information in this manual or www.juicegoose.com. In order to receive the best, prompt ser- vice have the following information available: a) Personal (and Company) contact name and address.
  • Page 21 Error Code: E04. Inverter / Output The UPS has an internal fault. Con- Failure tact Juice Goose. Error Code: E05. Charger Failure The battery charger failed. Contact Juice Goose Error Code: E06. Weak or Bad Batter- Check battery connections.

  • Page 22: Replacing The Battery

    REPLACING THE BATTERY (QUALIFIED SERVICE PERSONNEL ONLY) Please read all of the WARNINGS and CAUTIONS before attempting to ser- vice the batteries. Typical battery life is 3 to 5 years. Environmental factors do affect battery life. High temperatures, poor utility power, and frequent, short duration discharges have a negative impact on battery life.
  • Page 23 5. Disconnect the charging source prior to connecting or disconnecting the battery terminals. 6. Determine if the battery is inadvertently grounded. If the battery is, remove the source of the grounding. Contact with any part of a grounded battery can result in an electrical shock.
  • Page 24 BATTERY REPLACEMENT PROCEDURE PLEASE READ THE CAUTIONS AND WARNINGS BEFORE ATTEMPTING TO REPLACE THE BATTERIES Hot-swappable batteries mean that the batteries can be replaced without pow- ering down the whole UPS system. NOTE: If there is a power interruption while replacing the hot-swappable bat- teries, with the UPS on, the load will not be backed up.
  • Page 25 10.Grasp the battery pull tab and gently pull the battery module out of the UPS and set aside. (FIG. 3) NOTE: DO NOT use the battery wires to pull the battery module out. Use Caution, the battery module is heavy FIGURE 3 11.

  • Page 26: Specifications

    GENERAL SPECIFICATIONS Model SRA 07500 SRA 10000 SRA 15000 SRA 20000 Number Topology Line Interactive, Simulated Sine Wave (Design) 750 VA 1000 VA 1500 VA 2000 VA Max. Power Capacity 525 W 700 W 1050 W 1400 W INPUT Phases Single (L-N-G) Nominal Voltage 120 VAC...
  • Page 27 Model SRA 07500 SRA 10000 SRA 15000 SRA 20000 Number BATTERY SPECIFICATIONS Battery Type Sealed, Non-Spillable, Maintenance Free, Valve Regulated Lead Acid Typical Recharge 8 Hours to 90% from full discharge Time Typical Battery 3 - 5 Years if properly maintained Service Life Battery BM0072...
  • Page 28 QUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Juice Goose and Para Systems are not liable for any costs, such as; labor for on site installation, on site maintenance or on site service, lost profits or reve- nue, loss of equipment, loss of use of equipment, loss of software, loss of data, cost of substitutes, claims by third parties, or otherwise.