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User Guide and
Product Information
Models:
SCV10001
SCV15001
SCV20001
SCV30001
January 2023

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Summary of Contents for JUICE GOOSE SCV10001

  • Page 1 User Guide and Product Information Models: SCV10001 SCV15001 SCV20001 SCV30001 January 2023...
  • Page 2: Table Of Contents

    Table Of Contents Introduction Controls and Indicators Installation Operation Configurable Parameters & Settings Obtaining Service Troubleshooting Replacing the Battery Specifications Limited Product Warranty...
  • Page 3: Introduction

    Please read this manual before installing your SCV On-Line Series UPS, models SCV10001, SCV15001, SCV20001, SCV30001 as it provides important information that should be followed during the installation and the maintenance of the UPS system allowing you to correctly set up your system for the maximum safety and performance.
  • Page 4 WARNING: Qualified Service Personnel ONLY must perform the Installation and Servicing of these UPS systems. JUICE GOOSE accepts no liabilities and is not limited to: injury to the Service Personnel, or damages to; the UPS, or the connected equipment caused by the incorrect installation or servicing of the UPS system.
  • Page 5 DC START: Press and then release the ON button after the audible alarm beeps twice. Then within 10-seconds press and then release the ON button after the audible alarm beeps twice to DC start the UPS and power the load. OFF BUTTON: When the UPS is in the AC normal mode;...
  • Page 6: Controls And Indicators

    Manual at any time without obligation to notify any person of such revision or changes. Juice Goose will make all possible efforts to secure the accuracy and the integrity of this Manual. Juice Goose disclaims any kinds or forms of warranty, guarantee, or undertaking, either expressly or implicitly, including but not limited to the completeness, faultlessness, accuracy, noninfringement, merchantability or fitness for a particular purpose of the Manual.
  • Page 7 The Bypass Active (Yellow) LED illuminates when the UPS is in the Bypass mode. The Weak/Bad Battery (Red) LED illuminates when the UPS detects a weak battery, bad battery or if the battery is disconnected. The Weak/Bad Battery icon is extinguished when the battery's condition is good.
  • Page 8 Output: Voltage, Frequency, Current, Percentage of load Battery: Voltage Runtime: The time operating on the Battery mode in minutes Temperature: The internal temperature of the UPS in degrees Celsius NOTE: The LCD backlight will illuminate for 20-seconds when the UPS is connected to utility power, when the UPS is turned ON/OFF, when any of the buttons on the LCD panel are touched and when the UPS switches to the Battery mode.
  • Page 9: Installation

    The output circuit breaker will trip in the event the load exceeds the UPS’s power rating. NOTE: The output circuit breaker is not on all models. Input Power Plug Model # Output Power Receptacles (All power cords are 10ft) 6-NEMA 5-15R SCV10001 NEMA 5-15P (Controllable) 6-NEMA 5-15R SCV15001 NEMA 5-15P (Controllable)
  • Page 10 Configuration" to install the UPS into the rack. USE CAUTION: The UPS is heavy. Use the appropriate number of personnel when installing the UPS. CAUTION! DO NOT USE THE MOUNTING BRACKETS TO LIFT THE UPS. The mounting brackets are ONLY for securing the UPS to the rack. CONNECTING THE BATTERIES (QUALIFIED SERVICE PERSONNEL ONLY) Please read all of the WARNINGS and CAUTIONS before attempting to connect the batteries.
  • Page 11 FIG. 3 RACKMOUNT CONFIGURATION This UPS series comes with mounting brackets for the standard 19" (46.5cm) rack pre-installed on the UPS. There are optional Rail Kits for the 4-post racks and cabinets available. The screws for mounting the UPS to the rack are included. NOTE: The Rail Kit for a 4-post rack and/or cabinet is included with the SCV30001. CAUTION! DO NOT USE THE MOUNTING BRACKETS TO LIFT THE UPS.
  • Page 12 Position the LCD panel so that it reads in the up-right position. Press the LCD panel back into the front panel. WARNING: The UPS must be installed in the proper up-right position. If the UPS is not installed in the proper up-right position the Batteries will be damaged.
  • Page 13 CHECKING THE SITE WIRING FAULT After plugging the UPS into the AC wall outlet, check the Site Wiring Fault icon on the front panel of the UPS. If the Site Wiring Fault icon is illuminated and error code Er16 is displayed, the UPS is plugged into an improperly wired AC wall outlet.
  • Page 14: Operation

    Chapter 4: Operation SYSTEM OVERVIEW This double conversion On-Line UPS protects computers, servers, telecommunications, security and other electronic equipment from blackouts, brownouts, overvoltages, and surges. This On-Line UPS converts the input AC to DC and then back to a true sine wave AC output. The true sine wave output is regulated within 2% of the nominal output voltage.
  • Page 15 TURNING THE UNIT ON/OFF Turning the unit On When the UPS is connected to an AC source and there is an acceptable AC voltage present; Press and then release the ON button after the audible alarm beeps twice to turn the UPS On and power the load.
  • Page 16 The UPS comes with a Power Monitoring Software CD, or you can go to our web site at www. juicegoose.com/products/scv-series, then look for “Downloads”. There you can download (Free of Charge) the latest version of the Juice Goose SentryHD software. See the software CD for installation instructions of the Power Monitoring Software.
  • Page 17 LOW BATTERY WARNING When the UPS is operating on the batteries and the battery reserve is running low, the audible alarm will sound two beeps every five-seconds and error code Er17 will be displayed. This condition will continue until AC returns or the UPS shuts down from battery exhaustion. NOTE: The audible alarm cannot be silenced during this condition.
  • Page 18 Chapter 5: Configurable Parameters and Settings (These items may require optional software or hardware) Factory Function User Choices Description Default Date of battery Date of replacement Enter the current date when Battery install date manufacture month/day/year replacing batteries. XX/XX/XXXX Date of the next 5 years from battery replacement Enter the date of the next...
  • Page 19: Obtaining Service

    Mark the RMA # on the outside of all packages. The factory cannot accept any package without the RMA # marked on the outside of the package. Return the unit by insured prepaid carrier to: JUICE GOOSE UPS 7320 Ashcroft, Suite 104 Houston, TX 77081...
  • Page 20: Troubleshooting

    Chapter 7: Troubleshooting Symptom / Error Code Cause / What To Do Only the AC normal LED is The UPS has not been turned on. Press the On button and release after the audible alarm beeps illuminated. twice. UPS only operates in battery Reset the input circuit breaker by pressing the plunger back in.
  • Page 21: Replacing The Battery

    CAUTION: Replace batteries with the same number and type as originally installed in the UPS. These batteries have pressure operated vents. These UPSs contain sealed non-spillable maintenance-free lead acid batteries. Model # SCV10001 SCV15001 SCV20001 SCV30001 Internal Battery BM0069...
  • Page 22 BATTERY REPLACEMENT PROCEDURE QUALIFIED SERVICE PERSONNEL ONLY PLEASE READ ALL OF THE CAUTIONS AND THE WARNINGS BEFORE ATTEMPTING TO REPLACE THE BATTERY MODULE Turn off the equipment that is plugged into the output receptacles of the UPS. Press and release the OFF button on the front panel to turn the UPS Off. Unplug the UPS's AC power cord from the AC wall outlet.
  • Page 23 NOTE: Use Caution, the battery module is heavy. 11. Slide the new battery module into the UPS. 12. Verify proper polarity. Reconnect the battery connectors (red and black). NOTE: Some sparking may occur this is normal. 13. Place the battery connectors in the battery connector holder and then lock in place. 14.
  • Page 24: Specifications

    Chapter 9: Specifications SYSTEM SPECIFICATIONS Model Number SCV10001 SCV15001 SCV20001 SCV30001 Maximum Power Capacity 1000VA 900W 1500VA 1350W 2000VA 1800W 3000VA 2700W Topology Double Conversion On-Line, True Sine Wave INPUT Number of Phase Single (1∅ 2W +G) Nominal Voltage 120VAC...
  • Page 25 BATTERY SYSTEM Battery Type Sealed, Non-Spillable, Maintenance Free, Value Regulated Lead Acid Typical Recharge Time 8-hours to 90% after full load discharge Typical Battery Life 3-5 years, depending on discharge cycles and ambient temp Battery Module BM0069 BM0070 BM0071 Runtime: Half Load (minutes) Runtime: Full Load (minutes) SURGE PROTECTION AND FILTERING Surge Energy Rating...
  • Page 26: Limited Product Warranty

    (b) the equipment is repaired or modified by anyone other than Juice Goose or Juice Goose approved personnel; or (c) has been used in a manner contrary to the product’s User's Manual or other written instructions.

This manual is also suitable for:

Scv15001Scv20001Scv30001

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