Table of Contents

Advertisement

Quick Links

Y550-L01/L02/L03 Smartphone
FAQs
Issue
01
Date
2014-08-07
INTERNAL
HUAWEI TECHNOLOGIES CO., LTD.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Y550-L03 and is the answer not in the manual?

Questions and answers

Summarization of Contents

Basic functions
Color schemes
Describes available exterior color options for the phone.
Software and hardware specifications
Details the phone's technical specifications for both software and hardware components.
Hardware specifications
Lists physical characteristics, dimensions, weight, and display details.
Software specifications
Details operating system, input methods, browser, and multimedia codecs.
Selling points
Highlights the key features and advantages of the Y550 smartphone.
Your phone at a glance
Provides a visual guide to the phone's physical layout and basic controls.
Installation guide
Guides users through installing SIM and microSD cards into the phone.
Home screen management
Explains how to manage and customize the phone's home screen layouts.
Add or delete a home screen
Provides instructions on adding and removing additional home screen panels.
Home screen overview
Describes the layout and components of the phone's home screens.
Manage home screen apps and widgets
Explains how to move, uninstall, or manage apps and widgets on the home screen.
Add a widget to the home screen
Details the process of adding widgets to the phone's home screen.
Contacts management
Covers creating, importing, exporting, and managing phone contacts.
Create and assign contact photos
Guides on creating new contacts and adding profile pictures to them.
Import/export contacts to SIM card
Explains how to transfer contact information between the phone and a SIM card.
Contact storage capacity
Informs about the maximum number of contacts the phone and SIM card can store.
Add contact to a group
Provides methods for organizing contacts into groups for easier management.
Manage contacts
Details operations for managing contacts, such as copying between phone and SIM.
Messaging basics
Details how to send, receive, and manage text and multimedia messages.
Edit a message
Explains how to modify a message before sending it.
Delete or lock messages
Guides on deleting, locking individual messages, or deleting multiple messages at once.
Forward, send to multiple, save as draft
Explains forwarding, sending to multiple recipients, and saving messages as drafts.
Long text message character limits
Specifies character limits for long text messages, varying by version.
Text message storage capacity
Indicates that the number of saved messages depends on available phone storage.
SMS center number setting
States that this phone model does not support SMS center number configuration.
Call functions
Explains call management features, conference calls, and dual SIM support.
Call recording support
States that the phone does not support call recording functionality.
Conference calls
Explains how to manage multiple calls, including conference calls.
Dual SIM card support
States that the phone does not support dual SIM cards and call behavior.
Multimedia messaging (MMS)
Provides instructions for sending and troubleshooting MMS messages.
Send a multimedia message
Provides step-by-step instructions for composing and sending MMS messages.
MMS send/receive troubleshooting
Troubleshoots common issues with sending or receiving MMS, like network problems or insufficient storage.
MMS attachment restrictions
Details file size and format restrictions for attachments in multimedia messages.
Save MMS attachments
Explains how and where to save received multimedia message attachments.
Music playback
Covers music playback features, playlist creation, and song management.
Sort music songs
Explains the different sorting methods available for music files on the phone.
Create music playlists
Guides users on how to create and name custom playlists for music.
Music play modes
Describes the available music playback modes like play in order, shuffle, and repeat.
Background music playback and lyrics
Explains background playback, exiting the music app, and viewing song lyrics.
Camera functions
Details camera functions, photo/video saving locations, and supported formats.
Photos/videos without microSD card
States that photos and videos cannot be taken without a microSD card.
Photos/videos not opening
Lists reasons why photos or videos might not open, such as format issues or corruption.
Photo/video save location
Explains where photos and videos are stored and how to change the save location.
Edit photos and videos
Details how to edit photos but notes that videos cannot be edited.
HD video support
Confirms support for 720P HD videos and 30 fps.
Disable shutter sound
States that the phone does not support disabling the camera shutter sound.
Switch front/rear cameras
Explains how to switch between the front and rear cameras using the viewfinder icon.
Camera video formats/resolutions
Specifies supported video formats (MP4) and resolution limits.
Camera picture formats/resolutions
Specifies supported picture formats (JPG) and resolution limits.
Streaming media playback
Explains how streaming media playback is affected by calls and potential playback issues.
Streaming media during calls
Explains how incoming calls affect streaming media playback and auto-resume behavior.
Streaming media playback issues
Lists reasons for streaming media playback failure, including unsupported formats or poor network.
Poor streaming media quality
Discusses factors affecting online streaming quality, such as network, CPU, and storage.
Streaming media storage usage
Clarifies that streaming media uses RAM, not storage space.
Bluetooth connectivity
Covers Bluetooth file transfer, pairing, and troubleshooting connectivity issues.
Transmittable files via Bluetooth
Lists the types of files that can be shared via Bluetooth.
Send files using Bluetooth
Provides instructions on sending files via Bluetooth from apps like Music or Gallery.
Bluetooth device discoverability
Troubleshoots issues where the phone is not visible to other Bluetooth devices.
Bluetooth working range
States the typical operational range for Bluetooth connections.
Bluetooth pairing issues
Offers solutions for problems encountered when pairing the phone with other Bluetooth devices.
GPS navigation
Details the phone's navigation application and troubleshooting GPS signal issues.
Navigation applications
Identifies Google Maps as the pre-installed navigation application.
Navigation data loss recovery
Provides steps to recover from navigation app data loss by re-downloading maps.
GPS signal reception issues
Offers advice for improving GPS signal reception, especially indoors or in built-up areas.
FM radio support
Explains FM radio functionality and how to save channels.
Themes and live wallpapers
Clarifies that themes are not downloadable but live wallpapers are supported.
Video calls and chats support
States lack of native video call support but ability to use front camera for apps.
Take a screenshot
Explains the button combination to capture screenshots on the phone.
Flash playback support
Informs about the lack of preinstalled flash players and how to get one.
Headset features and compatibility
Details the type of headset provided and its compatibility with phone controls.
Common settings
Email setup and management
Covers email account setup, sending emails, and managing email accounts.
Complete email settings
Guides on setting up email accounts, both automatically and manually.
View emails without internet
States emails can be viewed if they have been downloaded to the phone.
Synchronize contacts and calendar
Explains how to synchronize contacts and calendar events via Exchange accounts.
Wi-Fi network settings
Details how to connect to Wi-Fi networks, troubleshoot connectivity, and manage Wi-Fi settings.
Connect to a Wi-Fi network
Provides step-by-step instructions for connecting to available Wi-Fi networks.
Supported Wi-Fi protocols
Specifies the Wi-Fi protocols supported by the phone (802.11b/g/n).
Wi-Fi web page loading issues
Lists possible causes for inability to open web pages over Wi-Fi, including DNS or network issues.
Wi-Fi signal detection issues
Offers troubleshooting steps for the phone not detecting Wi-Fi signals.
Identify data connection type
Explains how to identify if the phone is using Wi-Fi or mobile data.
Wi-Fi hotspot connection failure
Troubleshoots Wi-Fi connection failures, citing incorrect passwords or poor reception.
Prevent Wi-Fi disconnects
Guides on changing Wi-Fi sleep policy to maintain connection when the screen is off.
Mobile Wi-Fi hotspot setup
Explains how to use the phone as a mobile Wi-Fi hotspot for internet sharing.
Use phone as Wi-Fi hotspot
Confirms the ability to use the phone as a Wi-Fi hotspot and provides setup steps.
Static IP Wi-Fi connection
Details how to connect to a Wi-Fi hotspot using a static IP address.
Connect to static IP Wi-Fi hotspot
Details how to connect to a Wi-Fi hotspot using a static IP address.
Phone as modem/tethering
Explains how to use the phone as a modem for computer internet access via USB.
Use phone as modem for computers
Explains how to use the phone as a modem for computer internet access via USB.
Tone and sound settings
Covers setting ringtones, vibration for calls, and touch sounds.
Set phone ringtone
Guides on selecting and setting ringtones from audio files or presets.
Vibration for calls and messages
Explains how to toggle vibration for calls and messages.
Custom ringtone/message tone
Details how to set custom audio files as ringtones or notification tones.
Ringtone for contact groups
States that ringtones cannot be set for contact groups.
Disable touch sounds
Explains how to enable or disable sound feedback for touch interactions.
Language and keyboard settings
Covers system language selection and keyboard input methods.
Change system language
Lists supported languages and instructions for changing the system language.
Use new text input methods
Guides on selecting and enabling newly installed text input methods.
Change system font size
Explains how to adjust the system font size through display settings.
Supported text input methods
Lists supported text input methods like Google Keyboard and Swype.
Switch to stroke input method
Details how to switch to the stroke input method within Swype for Huawei.
Disable key press vibration
Explains how to disable vibration feedback for key presses in text input.
Internet access and browsing
Covers browser cache management, web page saving, and internet connectivity troubleshooting.
Clear browser cache and history
Guides on clearing browser cache and history for privacy and performance.
Full screen view and bookmarks
Explains how to view web pages in full screen and save them as bookmarks.
Email login via browser
Confirms ability to log into email accounts via the phone's browser.
Online bank login via browser
Advises on using bank apps over browsers for security and compatibility.
Save images from web pages
Details the process of saving images from web pages.
Set browser home page
Explains how to set a custom homepage for the browser.
Save web pages for offline reading
Guides on saving web pages for offline access.
Troubleshoot internet access failure
Provides steps to resolve internet access issues, including APN settings.
Manage mobile network
Explains methods to enable or disable the mobile network connection.
View data service status
Describes how to check and manage the phone's data service status.
Internet access during calls
States internet access during calls depends on network type (3G vs 2G).
Data service restrictions
Notes that the phone supports 2G, 3G, and LTE networks but not CDMA2000.
VPN setup and parameters
Defines VPN and guides on setting up VPN parameters, requiring a screen lock.
Screen lock security
Covers setting up PIN, Face Unlock, and pattern screen locks for security.
Enable PIN screen lock
Guides on setting a PIN as the primary screen lock method.
Set up Face Unlock
Explains how to enable and use the Face Unlock feature for screen security.
Set screen unlock pattern
Details the process of creating and confirming a custom screen unlock pattern.
Pattern unlock retry limits
Addresses pattern retry limits and clarifies Gmail cannot unlock the phone.
Lock and unlock screen
Explains the simple process of locking and unlocking the phone's screen.
Alarm clock functions
Covers setting, managing, and configuring alarms, including repeat and vibrate options.
Add or remove alarms
Provides instructions for adding, setting times, and removing alarms.
Alarms when phone is powered off
Confirms that alarms will function even when the phone is powered off.
Application management
Covers app formats, downloading, installation, management, and troubleshooting.
Supported app formats and Java
States support for Android OS apps but not Java applications.
Download third-party apps
Guides on downloading apps from Huawei Hispace or Google Play Store.
Default app installation location
States that the default installation location for apps cannot be changed.
Install, manage, uninstall apps
Explains how to install, manage, and uninstall applications, including enabling unknown sources.
App installation troubleshooting
Troubleshoots application installation failures due to corruption, duplication, or storage issues.
Preinstalled apps and uninstallation
Explains how to view preinstalled apps and notes that uninstalling depends on service provider policy.
Task manager usage
Covers accessing and using the task manager to view and close running applications.
Task manager capabilities
Describes the task manager's function for viewing and managing applications.
Access task manager
Explains how to open the task manager by touching and holding the screen.
Task manager screen layout
Describes the layout of the task manager screen, showing running apps and a clear button.
Manage apps via task manager
Details how to view, close, or open applications via the task manager.
Weather widget
Explains how to view and configure the weather widget settings.
Developer options access
Guides on how to access and understand various developer options for advanced settings.
Time synchronization
Explains how to synchronize the phone's date and time with network settings.
Use phone as USB flash drive
Explains how to use the phone as a USB flash drive for SD card access.
Free up internal storage
Guides on deleting files to free up internal storage space.
Adjust screen brightness
Explains how to adjust screen brightness manually or automatically.
Key backlight availability
States that the phone does not have a key backlight.
Airplane mode control
Explains how to turn airplane mode on or off.
Factory data reset
Guides on restoring the phone to its factory settings to erase all data.
Safe mode entry and exit
Explains how to enter and exit safe mode for troubleshooting.
HDMI output support
States that the phone does not support HDMI output.
TV-out support
States that the phone does not support TV-out functionality.
OTG support
States that the phone does not support OTG (On-The-Go) functionality.
Using alternative power adapters
Advises on using compatible power adapters and the benefits of the provided one.
Key phone features
Lists the main features of the Y550 smartphone, including screen size, camera, and battery.
Others
Save battery power
Provides tips and settings to conserve battery life on the phone.
Reduce mobile data usage
Offers methods to minimize mobile data consumption, such as turning off data or using Wi-Fi.
Improve phone performance
Suggests actions to take if the phone is running slowly, like closing apps or freeing storage.
Custom wallpaper stretching
States that custom wallpaper stretching cannot be adjusted natively and requires an app.
Recovery mode and factory reset
Guides on entering recovery mode and performing a factory data reset.
QR code scanning
Confirms QR code scanning capability requires a separate application.
3D acceleration support
Explains 3D acceleration support and its impact on gaming and memory.
Check phone rooting status
Provides instructions on how to check if the phone has been rooted.
Phone recording function
Confirms the phone has a built-in recording function.
Protective film inclusion
Notes that the inclusion of a protective film varies by product version.
Mobile TV support
States that the phone does not support mobile TV.
File viewing and editing
States that the phone cannot view or edit Word, Excel, PowerPoint, or PDF files.
ROM and RAM allocation
Details how the phone's ROM and RAM are allocated across different partitions.
Check storage space
Guides on checking available storage space on the phone's internal storage and microSD card.

Table of Contents