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Dell Chromebook 3100
Service Manual
Regulatory Model: P29T
Regulatory Type: P29T001
March 2021
Rev. A03

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Summarization of Contents

Working on your computer
Before working inside your computer
Steps to prepare the computer before starting internal service procedures.
Safety precautions
Essential safety guidelines to follow before performing disassembly or reassembly.
Electrostatic discharge-ESD protection
Information on preventing damage from static electricity when handling computer components.
ESD field service kit
Details the components and usage of an Electrostatic Discharge (ESD) field service kit.
Transporting sensitive components
Guidelines for safely transporting components sensitive to electrostatic discharge.
Lifting equipment
Procedures and precautions for safely lifting heavy equipment.
Safety instructions
General safety guidelines to protect the computer and ensure personal safety.
Storing Chromebooks for long term - best practices
Recommended steps for storing the Chromebook for extended periods.
After working inside your computer
Steps to follow after completing internal service procedures on the computer.
Removing and installing components
Recommended tools
Lists essential tools required for performing component removal and installation tasks.
Screw list
Provides a detailed list of screws, their types, quantities, and corresponding components.
Major components of your system
An illustrated guide identifying the primary internal components of the system.
Base cover
Procedures for removing and installing the computer's bottom base cover.
Technology and components
USB features
An overview of Universal Serial Bus (USB) technology evolution and its features.
USB Type-C
Details the features, capabilities, and usage of the USB Type-C connector.
Keyboard
Information on the Dell Chromebook 3100 keyboard features and layout.
Touchpad
Explains the gestures and actions supported by the Chromebook's touchpad.
Bluetooth
Instructions on how to pair and use Bluetooth devices with the Chromebook.
Troubleshooting
Basic troubleshooting
General steps and advice for resolving common issues with the Chromebook.
Power issues
Solutions for problems related to the Chromebook not powering on or charging.
Display issue
Troubleshooting steps for blank screens or display malfunctions.
Audio, screen, and camera issues
Guidance for resolving problems with audio output, screen display, and camera functionality.
CROSH
Information on using the Chrome OS Shell (CROSH) for troubleshooting and diagnostics.
Reset Chromebook
Steps to reset the Chromebook to its original factory state (Powerwash).
Recovery Chromebook
Procedures for reinstalling the Chrome OS if the system is damaged or stops working.
Getting help and contacting Dell
Self-help resources
Information on various Dell resources available for product support and information.
Contacting Dell
Methods and contact information for reaching Dell support for sales or technical issues.

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