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RL5000 Series
XScale and X2
Automated Teller Machines
Service Manual
07103-00143 May 15, 2014
C
H
:
ORPORATE
EADQUARTERS
21405 B Street
Long Beach, MS 39560
PHONE: (800) 367-7191
FAX: (228) 575-3100
COPYRIGHT NOTICE
© 2014 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of
Delaware, LLC. The third party trademarks that may be identifi ed herein are the trademarks of their
respective owners and are not owned by ATMGurus. ATMGurus disclaims any affi liation, connection or
association between its products and services, and those of the respective trademarks owners, or any
sponsorship or approval of its products or services by such trademarks owners.
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Table of Contents
Related Manuals for Triton X2
Summarization of Contents
RL5000 Series XScale and X2 Automated Teller Machines Service Manual
Service Manual Overview
Introduces the service manual for RL5000 Series ATMs.
Corporate Contact Information
Provides contact details and corporate address for Triton Systems.
Preface and General Information
Disclaimer and Warranty Information
Manufacturer disclaims warranties and limits liability for manual usage.
FCC and Canadian Compliance Notices
Details FCC and Canadian regulations for equipment operation and connection.
Repairs, Returns, and Service Support
Information on warranty claims, repairs, and technical support contacts.
Section 1: Introduction and Specifications
Manual Overview and Purpose
Overview of the manual's sections and their purpose.
Features and Specifications (XScale and X2)
Details the hardware specifications for XScale and X2 models.
Section 2: Level I Troubleshooting Guide and Device Error Code Tables
Maintenance Philosophy and Startup Troubleshooting
Triton's repair approach and troubleshooting terminal startup issues.
Display Troubleshooting
Diagnosing issues with the ATM display.
Communication and EPP Troubleshooting
Resolving communication and Encrypting PIN Pad (EPP) issues.
Card Reader and Printer Troubleshooting
Diagnosing and resolving issues with card readers and printers.
Dispenser and Modem Error Codes
Lists error codes for SDD dispensers and modems.
Section 3: Level II Module Replacement / Diagnostic Status and Testing
Dispensing Mechanisms Overview and Replacement
Details different dispenser types and their replacement procedures.
Mainboard and Docking Board Replacement
Instructions for replacing mainboards and docking boards.
Printer and EPP Assembly Replacement
Procedures for replacing printer and EPP components.
Modem, Display, and Card Reader Replacement
Instructions for replacing modem, display, and card reader modules.
Security Module and SDD Dispenser Replacement
Procedures for replacing security modules and SDD dispensers.
TDM and NMD-50 Dispenser Replacement
Instructions for replacing TDM and NMD-50 dispensing mechanisms.
Lock and Probe Mechanism Replacement
Procedures for replacing electronic locks and probe mechanisms.
Appendix G: T9 Keypad Information
T9 Keypad Warnings and New Error Codes
Important warnings and new error codes for the T9 EPP Keypad.
T9 Keypad Installation and Activation
Procedures for installing and activating the T9 Keypad.
T9 Keypad Prior to Activation and Reactivation
Verifying installation and reactivating the T9 Keypad.
Replacing the Battery in the T9 Keypad
Steps to replace the battery in the T9 Keypad.
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