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Contact Customer service: 866-452-9516 SALES REPRESENTATIVES Create an RMA • DARRIN NEWMAN (EAST) Ordering • DNEWMAN@OFSOPTICS.COM • General inquiry • JOHN LOPEZ (WEST) JLOPEZ@OFSOPTICS.COM • Repair and troubleshooting STEVE SCUDDER (CENTRAL) • Toll Free: 1-866-452-9516 SSCUDDER@OFSOPTICS.COM • • After Hours: 1-877-416-9788 JOHN BAKER (CANADA/SOUTH AMERICA) •...
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For supporting videos and content please visit our website www.ofsoptics.com/capabilities/fusion-splicers/ • Splicers, tools and accessories • Data sheets, user instructions, operational guides • Fusion Splicer applications and software • Instructional Videos • Technical support contact information • RMA creation Your Optical Fiber Solutions Partner ®...
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Contact customer service (866-452-9516) or fill out a form on our webpage here. Send a copy of the "Repair Request Form" with all equipment that needs to be repaired. Please ship the equipment to: Attn: Tom Stafford/Andrew Degidio Room G020 2000 N.E.
Table of contents Maintenance items VISUAL ERROR BATTERY BACKUP DIED Instructional videos WHEN TO DO ARC CALIBRATION ALIGN ERROR Battery not charging HOW TO DO ARC CALIBRATION CORE MISMATCH CLEANING V-GROOVES High estimated loss EXCESSIVE ARC CURRENT CLEANING CAMERA LENSES High real loss (tested) SPLICING DEFECTS CHECKING ARC BASE POSITION...
Maintenance Items Arc calibration each day before splicing Clean electrodes every 300 splices Replace electrodes every 5,000 splices Rotate blade every 2000 cleaves or 1000 arcs for single fusion splice and every 150 cleaves or 75 arcs for mass fusion splice Inspect fusion splicer daily Inspect cleaver daily Your Optical Fiber Solutions Partner...
Batteries not charging PLEASE CHECK POWER SUPPLY IS CORRECT, PLUGGED IN AND FUNCTIONING. REPLACE IF FAULTY S178/S153/S123 S178/S153/S123 MACHINES DO NOT MACHINES THE INTERNALLY CHARGE MACHINE MUST BE THE BATTERIES. A S958 PLUGGED IN AND BATTERY CHARGER IS TURNED ON TO REQUIRED CHARGE BATTERIES S179/S124/NJ001/EZ-...
Splicing defects Make sure fiber is completely clean before splicing If using a fan out kit or loose tube fiber, the 900um coating may be slipping over the top of the 250um fiber. A loose tube holder may need to be used Clean v-grooves Perform arc calibration Clean camera lenses...
Overrun error Check fiber position and that fiber is not broken If using 900um coated fiber, make sure 250um coating is removed and is not hitting v-groove If using a fan out kit or loose tube fiber, the 900um coating may be slipping over the top of the 250um fiber.
Machine Shutting down Check AC adapter cord. If broken, replace Check battery levels. If the batteries will not charge (S17X series V1 machines do not charge), if broken, replace In extreme temperatures, the machine may shut down for safety. Your Optical Fiber Solutions Partner ®...
Visual Error Make sure correct Splicing program is selected Make sure fiber is completely clean before splicing If using 900um coated fiber, make sure 250um coating is removed and is not hitting the v-groove Check/clean camera lenses Clean v-grooves Clean fiber clamps Perform arc check Your Optical Fiber Solutions Partner ®...
Core mismatch Check fiber position If using 900um coated fiber, make sure 250um coating is removed and is not hitting the v-groove Clean v-grooves Make sure correct program is used Check fiber types being used Clean camera lenses Your Optical Fiber Solutions Partner ®...
Excessive Arc Current Make sure to use only SM fiber to perform arc checks Make sure both electrodes are tightened down If using 900um coated fiber, make sure 250um coating is removed and is not hitting the v-groove If using a fan out kit or loose tube fiber, the 900um coating may be slipping over the top of the 250um fiber.
Protection sleeve sticking Make sure correct program is selected Clean heater element Use heater adjustment tool under: Settings -> Tools and select the Shrink Sleeve Adjustment tool to optimize the heating conditions DO NOT SPRAY WITH OIL Your Optical Fiber Solutions Partner ®...
Heater not working Check program Use heater adjustment tool under: Settings -> Tools and select the Shrink Sleeve Adjustment tool. If following a backup battery failure/drop the unit may need service by service center. Make sure the battery capacity is not too low ( <20%).
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Backup battery died (S178/S153/S123/S123M12 Select the correct heater/splice programs and test. If all is working re-charge the backup battery by plugging the machine into AC power and leaving the machine on for 8-10 hours If heater does not work, call service center Your Optical Fiber Solutions Partner ®...
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Fiber Setting or Loading Error Explanation: Make sure fiber is not placed Splicer is viewing fibers are too close or too far across v-grooves laying across the center of the screen. Common error using fixed holders and laying fiber too far across the v-grooves Verify broken fiber is not lying on splicer camera lenses.
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Arc Calibration- When do I need to calibrate? Each day before splicing begins After cleaning electrodes After replacing electrodes After a change of location or a major temperature change during the day. After cleaning the v-grooves Your Optical Fiber Solutions Partner ®...
How to do a proper arc calibration Perform arc checks with Single mode fiber Until GOOD (for both single and mass fusion splicers) Fiber must be prepared (stripped, cleaned cleaved) before arc check Only use Single-mode fiber to perform arc checks After each arc check fiber must be re-prepared May need to be performed again later in the day if temperature/humidity changes...
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How do I clean v-grooves? light brush or toothbrush Use a cotton swab with 99% ethanol alcohol Use clean, prepared fiber and run it through the v-groove at a 45 degree angle Soak v-grooves in ethanol alcohol bath overnight (S124/S179) DO NOT USE ANY SHARP METAL OBJECTS (KNIFE/ELECTRODES ETC) TO CLEAN, THIS WILL PERMANANTLY DAMAGE THE V- GROOVES...
Cleaning Camera lenses Clean only if needed Remove fiber debris Inspect weekly for signs of damage or buildup of dust/dirt When cleaning, use only ethanol alcohol and a cotton swab or 50% Windex and water solution or lens cleaners DO NOT USE FIBER PREP FLUID OR UNAPPROVED CLEANERS Your Optical Fiber Solutions Partner ®...
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