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Modem
FTTC
Getting started
NBN FTTC Getting Started
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22564_Smart_Modem_FTTC_QSG_Booklet_265x195_v3.indd 1
22/5/18 11:18 am
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Summarization of Contents
nbn™ Getting Started
Internet Connection Guide
An easy guide for connecting to the internet.
Telstra Home Dashboard App
App-Assisted Setup
Use the app for easier setup and management of your home network.
Support Resources
Self-Install Videos
Short videos explaining the self-installation process.
Pre-Installation Checks
Alarm System Compatibility
Check if medical, fire, or security alarms will work on the nbn network.
Prepare for Connection
Disconnect Phone Sockets
Unplug devices from telephone wall sockets for proper nbn service.
Identify Setup Components
nbn™ Connection Device Parts
Lists the nbn™ Connection Device, cables, and power adapter.
Telstra Smart Modem Parts
Lists the Telstra Smart Modem, cables, and Wi-Fi fridge magnet.
NCD Setup Steps
Step 1: Power NCD
Plug the nbn™ Connection Device into the power outlet.
Step 2: Connect NCD to Phone
Connect the nbn™ Connection Device to the phone socket.
Step 3: Power On NCD
Switch on power to the NCD and check light indicators.
Smart Modem Setup Steps
Step 4: Connect NCD to Modem
Connect the nbn™ Connection Device to the Telstra Smart Modem.
Step 5: Power Smart Modem
Plug the Telstra Smart Modem into the power outlet.
Step 6: Turn On Smart Modem
Turn on the Telstra Smart Modem and observe light status.
Final Connections
Step 7: Connect Phone & Computer
Connect your home phone and computer to the modem for service.
Wi-Fi Setup
Connect to Wi-Fi Network
Connect using the Wi-Fi name and password from the fridge magnet.
Troubleshooting and Support
Troubleshooting Guide
Refer to instructions for resolving common setup and connection issues.
NCD Light Meanings
Explanation of the status lights on the nbn™ Connection Device.
Safety and Power Outage Advice
Guidance on safety-critical devices and operation during power outages.
Modem Light Meanings
Information on the status lights of the Telstra Smart Modem.
Support and Resources
Useful links and contact details for support and FAQs.
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