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RCA RCR311BN Troubleshooting
RCA RCR311BN Troubleshooting

RCA RCR311BN Troubleshooting

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TIPS:
Each device key is associated with a type of device—the
NOTES
TV is preset to search for TVs, SAT•CBL•DTC for satellite
Throughout the programming of each key, keep the remote
receivers, cable boxes or digital TV converters (DTC), and
pointed at the IR sensor of the device you are programming
VCR•DVD for VCRs or DVD players.
the remote to control.
The ON•OFF key serves as an indicator light during
Test the remote with the device to make sure the device
programming, giving you feedback at each stage of the process.
key is programmed with the correct code for maximum
The Manual Code Search method may take a long time because
functionality. If some features don't work, try a different
the remote searches through all of the codes in its memory
code. See the "Testing the Code for Maximum Functionality"
one-by-one. If your brand is listed in the Brand Codes or the
section below for more information.
Code Lists, first try the Brand Code Search or the Direct Code
During the Manual Code Search, the remote ignores
Entry method.
keypresses that aren't part of the search.
To exit without saving a new code at any point in the Manual
Code Search, press the GO BACK key.
The search times out after two minutes (the ON•OFF key
blinks four times and turns off, and the last programmed
code under that device key is retained).
1.
Manually turn on the device you
want to control.
The ON•OFF key blinks four times and turns off when the
remote has gone through all the codes. The remote exits the
Manual Code Search. If your device hasn't turned off yet, try
a different search method.
2.
If you're programming the TV or SAT•CBL•DTC key,
go to step 3.
Testing the Code for Maximum Functionality
1. Try a variety of the device's functions with the remote. If
If you're programming the VCR•DVD key, you need to
some features of your devices don't work, go to the next
tell the remote which kind of device you want this key to
step to try a different code.
control, VCR or DVD.
2. Repeat the Manual Code Search from the beginning. When
Press and hold the VCR•DVD key. While you're holding
the device turns off for the first time, don't press the STOP
down the VCR•DVD key, use your other hand to press the
key, which would store the same code. Instead, with the
number key for the type of device you want to control with
unit now off, continue to press the
this key: 2 for VCR, 3 for DVD.
until the unit turns back on.
3. Once the unit turns back on, you have found another code
that operates the device. Press the STOP key.
4. Test the key's functionality again by trying a variety of
functions. If the code controls the majority of the device's
functions, programming is complete. If the code stored
does not give maximum functionality, try another code.
Tour of the Remote
In most cases, the keys on
3.
Press and hold the device key you want to program. While
this remote perform the same
you're holding down the device key, use your other hand to
functions as the keys on your
press and hold the remote's ON•OFF key at the same time.
original remotes once you've
programmed this remote to
operate your components.
Many keys on this remote
have other functions as well.
Illuminated ON•OFF key
serves as an indicator light to
provide feedback.
4.
Wait until the ON•OFF key comes on and stays on. Then
Device keys (TV,
release both keys.
SAT•CBL•DTC, VCR•DVD) put
the remote in the right mode
5.
Point the remote directly at the front panel of the device you
to control your device.
want to control. Press ON•OFF on the remote and wait 2
Backlight key (
seconds. The remote is testing a single code for your device.
backlighting on/off.
Did your device turn off?
GUIDE and MENU put the
YES: Press the STOP key to store
remote in menu/guide mode,
the code. You're done! You've
which makes the CH/VOL
programmed this device key.
keys serve as arrow keys;
they also access the same
NO: Press ON•OFF again. The
features as the keys on your
remote tests the next code for
original remotes.
your device.
Keep pressing ON•OFF every 2
seconds until your device turns back
on. When it does, press STOP.
TIP: Because there are so many codes, you may have to press
the ON•OFF key many times—possibly hundreds of times.
CH and VOL keys have dual functions: they can act as
navigation keys in menu systems as well as channel and
volume controllers outside the menus. The CH keys also
provide skip forward and skip back control for DVD players and
DVRs that support this functionality.
GO BACK exits remote programming; it also performs the
same functions as on your original remotes
The INPUT and — (dash) key has three functions: (1) it toggles
through all the video sources connected to your TV; (2) when
the remote is in VCR mode, this button toggles between VCR
and the TV input; (3) when you're entering digital channel
numbers directly, this button lets you separate the main
channel number from the sub-channel number (such as 59.1)
IMPORTANT
Because this remote controls more than one device, you
must first "tell" the remote which device you wish to
operate. That means, if you wish to operate your TV, you
must first press the TV key to put the remote in the TV
Mode. The remote stays in that device mode until you press
a different device key. For example, if your remote is in TV
Mode and you want to operate the DVD player, you must
press the
VCR•DVD
key to change device modes.
Backlighting
ON•OFF
key repeatedly
Backlight illumination helps you see the remote control keys
better in the dark. You can turn backlight illumination on or off
by pressing the backlight key (
long as keys are being pressed and turns off six seconds after
the last keypress. Once the backlight time has timed out, any
keypress will reactivate it. If the backlight illumination is on,
and you press the backlight key, the backlight turns off.
Accessing Device Menus and Guides
Many devices use on-screen menus and guides to help you
navigate through all their features and programming. While
this remote may not access every menu or guide system
of every device model, it does offer some menu and guide
functionality.
To use a device's on-screen menu or guide system, you first
have to put the remote in Menu or Guide Mode.
1.
Make sure your devices are turned on and your TV is set
to the correct device input (use the INPUT key to toggle
through inputs when in TV Mode.)
2.
Press the device key whose menu you want to access.
3.
To access menus, press the MENU key. To access guides,
press the GUIDE key. The ON•OFF key starts blinking,
indicating you are in Menu or Guide Mode.
4.
) turns
Exiting Menu/Guide Mode
The remote automatically times out of Menu or Guide Mode
after 20 seconds of inactivity (no keys being pressed). At that
time, the remote clears the displayed menu from the TV.
Actual model may vary
If you want to exit the Menu Mode yourself, press the
from illustration
corresponding device key on the remote (TV, SAT•CBL•DTC,
VCR•DVD). The ON•OFF key turns off.
Advanced Functions
Code Retrieval
Once you've programmed the remote to control your devices,
you may want to record the codes for future reference. If
you used the Direct Code Entry method, this is easy. Just
find the codes you entered and make a note of them in the
boxes below. If you used one of the Code Search methods to
program your remote or if you used the Direct Entry method
but don't remember the code, you will need to retrieve each
device's five-digit code. Retrieving the actual code and writing
it down will save you time if you ever need to program the
remote again (e.g., if programming is lost when you change
the batteries). If the codes are recorded, you can use the
Direct Entry method to reprogram your remote to control your
devices, which is quick and easy.
ON•OFF key
1.
Press and hold the device key
(TV, SAT•CBL•DTC, VCR•DVD)
whose code you wish to retrieve.
The ON•OFF key turns on. Keep
pressing the device key.
2.
While holding the device key down, press and hold the
INFO key. The ON•OFF key turns off. After holding down
both keys for three seconds, the ON•OFF key turns back
on.
3.
Release both keys. The ON•OFF key remains on.
4.
Starting with the number 1 key, press and release each
). Backlighting stays on as
number key on the keypad in the following order: 1-9, then
0. The number that causes the ON•OFF key to blink is the
first number of the code. As you find each number of the
code, write it down for future reference.
Note: All TV codes begin with the number 1; all VCR and DVR
codes begin with the number 2; all DVDs, the number 3; and
all satellite receivers, cable boxes and DTV converters, the
number 5.
5.
Repeat step 4 until you have retrieved all five numbers in
the code. After the fifth number is retrieved, the ON•OFF
key blinks briefly, then turns off.
TIP: To exit the Code Retrieval Mode at any time, press the
GO BACK key.
Note: If you press an invalid key during the Code Retrieval
process, the remote will not respond. If you do not press a
valid Code Retrieval key (TV, SAT•CBL•DTC, VCR•DVD, INFO,
GO BACK), Code Retrieval times out after 15 seconds. The
ON•OFF key blinks four times, and then turns off.
Tv code
1
Use the VOL+/- and CH+/- keys to
navigate through the on-screen
menu system or guide. To select the
highlighted item, press the OK key.
TIP: If the remote doesn't respond,
vcr•dvd code
check to see that the ON•OFF key is
still blinking. The ON•OFF key times
out after 20 seconds. If this happens,
just press the MENU key again, and
then retry your selection.
DVD
Troubleshooting
Problem: The remote does not operate your device.
Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
Remove any obstacles between the remote and the device. Make
sure you're aiming the remote at the device's IR sensor.
Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AA batteries, if necessary
(see the Battery Installation section).
Problem: The remote can't be programmed to operate your
device.
If you are testing the remote while programming it, you may be
too far away from the device or at a wrong angle. There must be
an unobstructed path between the remote and the IR sensor on
the device. Move closer and make sure you point the remote at
the device you're trying to control.
If you're using the Direct Entry programming method to enter
the codes for your brand and the unit is still not functioning
properly, try the auto, brand, or manual search method.
To control combo units, like TV/VCRs or TV/DVDs, you must
program the individual corresponding device keys to control
each part of the combo unit. Once programmed successfully, the
TV key controls the TV functions, and the VCR•DVD key controls
the VCR or DVD functions.
Make sure the batteries are fresh and are properly installed.
Problem: The remote doesn't perform commands properly.
Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
Make sure device is ready (for example, the DVD player has a
disc loaded).
You may have pressed an invalid key for the mode the remote is in.
If you're trying to enter a channel number directly, try pressing
the ENTER key after entering the channel number as this is a
requirement of certain models and brands.
There is a possibility that a programmed code may only be
able to control some of your device features (for example, only
turns a device on and off). To confirm that the device key is
programmed with the correct code for maximum functionality,
test the device. Attempt to control a variety of the device's
functions with the remote. If some of the features of your
devices don't work, try programming the remote with a different
code in the list using the Direct Code Entry Method, until you
find the code that allows the remote to control the majority of
your device's functions. Different codes can provide different
levels of functionality.
SAT•cBL•dTc code
Problem: The ON•OFF key does not light when you press a key.
You may have pressed an invalid key for the mode the remote is
in.
5
Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
SAT
CABLE
DTV ConVErTEr
tells the remote which device to operate.
Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AA batteries, if necessary
(see the Battery Installation section).
Problem: The remote will not change channels on device.
Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
VCr
tells the remote which device to operate.
Press the ENTER key after you enter a channel number.
Remove any obstacles between the remote and the device. Make
sure to aim the remote at the IR sensor on the device.
Problem: The device's menu does not appear on the TV screen.
Make sure you have connected the device to your TV properly and
selected the correct input. (See your devices' Owner's Manuals for
proper connection procedures.)
Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
Menu access isn't supported for all brands. You may need to use
your original remote control to access menu functions for some
devices.
For more information, please visit www.rcaaccessories.com
Consumer Help Line: 1-800-420-7968
Care and Maintenance
• Keep the remote dry. If it gets wet, wipe it dry immediately.
• Use and store the remote only in normal temperature
environments.
• Handle the remote gently and carefully. Don't drop it.
• Keep the remote away from dust and dirt.
• Wipe the remote with a damp cloth occasionally to keep it
looking new.
• Modifying or tampering with the remote's internal devices can
cause malfunction and invalidate its warranty.
Limited Lifetime Warranty
Audiovox Electronics Corporation (the "Company") warrants to you the
original retail purchaser of this product that should it, under normal use
and conditions, be proven defective in material or workmanship during
its lifetime while you own it, such defect(s) will be repaired or replaced
(at the Company's option) without charge for parts and repair labor. To
obtain repair or replacement within the terms of this Warranty, the product
is to be delivered with proof of warranty coverage (e.g. dated bill of sale),
specification of defect(s), transportation prepaid, to the Company at the
address shown below.
This Warranty does not cover product purchased, serviced or used outside
the United States or Canada. This Warranty is not transferable and does
not extend to costs incurred for installation, removal or reinstallation of
the product. This Warranty does not apply if in the Company's opinion,
the product has been damaged through alteration, improper installation,
mishandling, misuse, neglect, accident, or the simultaneous use of different
battery types (e.g. alkaline, standard or rechargeable).
THE EXTENT OF THE COMPANY'S LIABILITY UNDER THIS WARRANTY IS
LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO
EVENT, SHALL THE COMPANY'S LIABILITY EXCEED THE PURCHASE PRICE
PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL
THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES WHATSOEVER. No person or representative is authorized
to assume for the Company any liability other than expressed herein in
connection with the sale of this product.
Some states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential
damage so the above limitations or exclusions may not apply to you. This
Warranty gives you specific legal rights and you may also have other rights,
which vary from state/province to state/province.
U.S.A.: Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge,
New York 11788
CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road,
Unit 3, Door 16, Mississauga, Ontario L5T 3A5
©2009 Audiovox Accessories Corporation
111 Congressional Blvd., Suite 350
Carmel, IN 46032
Trademark(s) ® Registered
RCR312W US 05

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Summary of Contents for RCA RCR311BN

  • Page 1 CH and VOL keys have dual functions: they can act as Problem: The device’s menu does not appear on the TV screen. TIPS: Each device key is associated with a type of device—the NOTES Advanced Functions Troubleshooting navigation keys in menu systems as well as channel and TV is preset to search for TVs, SAT•CBL•DTC for satellite •...
  • Page 2 Las teclas tienen dos funciones: pueden actuar Problema: El control remoto no cambia canales en el dispositivo. CONSEJOS: Cada tecla de dispositivo está asociada a un tipo de NOTAS Funciones Avanzadas Resolución de Problemas como teclas de navegación en los sistemas de menús y como dispositivo—TV está...