Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Frigidaire FFLE4033QW
Summarization of Contents
Safety Information
Definitions
Definitions of warning symbols and terms used in the manual.
Model Specifications
4.1 Specification – Top Load Laundry Center
Detailed specifications for FFLE/FFLG3911QW and FFLE/FFLG4033QW models.
Exploded View and List of Parts
5.1 FFLE3911QW Exploded Views
Exploded views and part lists for the FFLE3911QW model.
5.2 FFLG4033QW Exploded Views
Exploded views and part lists for the FFLG4033QW model.
5.3 Combined Model Exploded Views
Exploded views and part lists for FFLE3911QW and FFLG4033QW combined.
Installation
Precautions
Important safety precautions before installing the laundry center.
6.1 Pre-installation requirements
Requirements and tools needed before starting installation.
6.2 Installation Requirements
Detailed requirements for installing the laundry center.
6.3 Manufactured or Mobile Home Installation
Specific installation guidelines for manufactured or mobile homes.
6.4 Laundry Center Dimensions
Physical dimensions and clearance requirements for the laundry center.
6.5 Electrical Installation
Specific requirements for safe electrical installation.
Operation Instructions
7.1 Washing Procedures
Step-by-step guide for washing laundry loads.
7.2 Washing Cycle Selection
Guide to selecting appropriate wash cycles.
7.3 Washing Cycle Settings
Details on wash water temperature, fabric softener, and energy saver.
7.4 Drying Procedures
Step-by-step guide for drying laundry loads.
7.5 Drying Cycle Selection
Guide to selecting appropriate drying cycles.
Electrical Characteristics
8.1 Electronic Control
Overview of the electronic control system components.
8.2 Schematic Diagram for Dryer Electronic Control Board
Schematic diagram of the dryer's electronic control board.
8.3 Schematic Diagram for Washer Main Control Board
Schematic diagram of the washer's main control board.
8.4 Schematic Diagram for Washer User Interface (UI)
Schematic diagram of the washer's user interface board.
8.5 Schematic Diagram for Washer Motor Control Board
Schematic diagram of the washer's motor control board.
8.6 Wiring Diagram – FFLE3911QW (Electric Dryer Model)
Wiring diagram for the electric dryer model FFLE3911QW.
8.7 Wiring Diagram – FFLG4033QW (Gas Dryer Model)
Wiring diagram for the gas dryer model FFLG4033QW.
8.8 Washer Model Wiring Diagram
Wiring diagram for the washer model.
Electrical Components
9.1 Component Resistance and Specification Table
Table listing resistance and specifications for various electrical components.
9.2 Heating Element
Details on the heating element for electrical and gas models.
9.3 Outlet Control Thermistor
Information on the outlet control thermistor's function and characteristics.
9.4 Door Switch and Drum Light
Function and characteristics of the door switch and drum light.
9.5 Single-Phase Induction Motor (Dryer)
Characteristics of the single-phase induction motor used in dryers.
9.6 Contact / Moisture Sensor
Function and characteristics of the contact/moisture sensor.
9.7 Inlet Thermal Limiter
Details on the inlet thermal limiter's purpose and function.
9.8 Outlet Thermal Limiter
Details on the outlet thermal limiter's purpose and function.
9.9 High Limit Thermostat
Information on the high limit thermostat's function and activation.
9.10 Drain Pump
Characteristics and function of the drain pump.
9.11 Pressure Sensor
Characteristics and function of the pressure sensor.
9.12 Lid / Door Lock
Function and characteristics of the lid/door lock mechanism.
9.13 Three-Phase Synchronous Motor
Characteristics of the three-phase synchronous motor.
9.14 Solenoid / Water Valves (Inlet Valve)
Function and operation of solenoid and water inlet valves.
9.15 Motor Brake Clutch (MBC)
Characteristics and function of the Motor Brake Clutch (MBC).
Heater (Gas) Assembly Characteristics
10.1 Burner
Characteristics and function of the gas burner assembly.
10.2 Gas Valve
Characteristics and function of the gas valve.
10.3 Igniter
Characteristics and function of the igniter.
10.4 Radiant / Flame Sensor
Characteristics and function of the radiant/flame sensor.
Electrical Component Accessibility (Dryer)
11.1 Control Panel Accessibility – FFLE3911QW (Electric Dryer)
Procedure to access the control panel for the electric dryer.
11.2 Control Panel Accessibility – FFLG4033QW (Gas Dryer)
Procedure to access the control panel for the gas dryer.
11.3 Front Panel Assembly Accessibility
Procedure to access the front panel assembly.
11.4 Door Switch Accessibility
Procedure to access the door switch.
11.5 Moisture Sensor Accessibility
Procedure to access the moisture sensor.
11.6 Components Accessibility from the Front Panel
List of components accessible from the front panel.
11.6.1 Motor / Blower Accessibility
Procedure to access the motor and blower assembly.
11.6.2 Drum Accessibility
Procedure to access the dryer drum.
11.6.3 Exhaust Thermistor Accessibility
Procedure to access the exhaust thermistor.
11.6.4 Thermostat (Safety) Accessibility
Procedure to access the safety thermostat.
11.6.5 Inlet Thermal Limiter Accessibility
Procedure to access the inlet thermal limiter.
11.6.6 Outlet Thermal Limiter Accessibility
Procedure to access the outlet thermal limiter.
11.7 Heater (Electric) Assembly Accessibility
Procedure to access the electric heater assembly.
11.8 Heater (Gas) Assembly Accessibility
Procedure to access the gas heater assembly.
11.8.1 Radiant / Flame Sensor Accessibility
Procedure to access the radiant/flame sensor.
11.8.2 Igniter Accessibility
Procedure to access the igniter.
11.8.3 Gas Valve Assembly Accessibility
Procedure to access the gas valve assembly.
Diagnostic System (DRYER)
Acronym Table
Table of acronyms used in the diagnostic system section.
DIAGNOSTIC MODE
Explanation of the diagnostic mode and its purpose.
TO START THE TEST
Procedures for starting diagnostic tests.
Factory Line-Test Mode
Details on the factory line-test mode procedures.
Troubleshooting Based on Alarm Codes (Dryer)
E31: Contact Sensor (Moisture Sensor) Frequency Issues
Troubleshooting steps for E31: Contact Sensor frequency issues.
E41: Door Open Issues
Troubleshooting steps for E41: Door open alarm.
E51: Motor Relay Failure
Troubleshooting steps for E51: Motor relay failure.
E52: Motor Relay Stuck Close
Troubleshooting steps for E52: Motor relay stuck close.
E53: Motor Fault - Stopped Mid-Cycle
Troubleshooting steps for E53: Motor stopped mid-cycle.
E54: Motor Switch/Heater/Limiter/Wiring Faults
Troubleshooting steps for E54: Motor switch, heater, limiter, wiring faults.
E55: Motor Sensing Failure on Main Board
Troubleshooting steps for E55: Motor sensing failure on main board.
E56: Belt Fault
Troubleshooting steps for E56: Belt fault.
E61: Heater Relay Failure
Troubleshooting steps for E61: Heater relay failure.
E62: Heating Timeout
Troubleshooting steps for E62: Heating timeout.
E65: High Limit Thermostat Trip Count High
Troubleshooting steps for E65: High limit thermostat trip count.
E67: Heater Sensing Failure
Troubleshooting steps for E67: Heater sensing failure.
E71: NTC Open Circuit
Troubleshooting steps for E71: NTC open circuit.
E72: NTC Closed Circuit
Troubleshooting steps for E72: NTC closed circuit.
E81: Program Selector/Encoder Fault
Troubleshooting steps for E81: Program selector/encoder fault.
E82: Key Stuck
Troubleshooting steps for E82: Key stuck.
E93: Software Configuration Error
Troubleshooting steps for E93: Software configuration error.
E94: Software Configuration Error
Troubleshooting steps for E94: Software configuration error.
E97: Software Selector/Cycles Configuration Error
Troubleshooting steps for E97: Software selector/cycles configuration error.
EA1: Main Supply Frequency Out of Range
Troubleshooting steps for EA1: Main supply frequency out of range.
EA2: Voltage Too High
Troubleshooting steps for EA2: Voltage too high.
EA3: Voltage Too Low
Troubleshooting steps for EA3: Voltage too low.
EA5: Line Amplitude Sensing Failure
Troubleshooting steps for EA5: Line amplitude sensing failure.
Electrical Component Accessibility (Washer)
14.1 Control Panel Accessibility
Procedure to access the washer control panel assembly.
14.1.1 User Interface (UI) Board Accessibility
Procedure to access the washer UI board assembly.
14.1.2 Program Selector Accessibility
Procedure to access the washer program selector.
14.1.3 Temperature Selector Accessibility
Procedure to access the washer temperature selector.
14.1.4 Fabric Softener Accessibility
Procedure to access the washer fabric softener dispenser.
14.1.5 Energy Saver Switch Accessibility
Procedure to access the washer energy saver switch.
14.2 Front Panel Accessibility
Procedure to access the washer front panel assembly.
14.3 Motor Control Board Accessibility
Procedure to access the washer motor control board.
14.4 Drain Pump Accessibility
Procedure to access the washer drain pump.
14.5 Motor Brake Clutch (MBC) Accessibility
Procedure to access the washer motor brake clutch.
14.6 Motor Gear Box Assembly Accessibility
Procedure to access the washer motor gear box assembly.
14.7 Main Control Board Accessibility
Procedure to access the washer main control board.
14.8 Lid / Top Panel Assembly Accessibility
Procedure to access the washer lid/top panel assembly.
14.8.1 Lid Lock Accessibility
Procedure to access the washer lid lock.
14.9 Pressure Sensor Accessibility
Procedure to access the washer pressure sensor.
14.10 Solenoid / Water Valve Accessibility
Procedure to access the washer solenoid/water valves.
Diagnostic System (Washer)
15.1 Reading Error Codes
Instructions for reading error codes displayed by the washer.
Error Code Display Method - Buzzer equipped
Method for interpreting error codes via buzzer beeps.
15.2 Diagnostic Mode
Conditions and purpose for using the diagnostic mode.
15.3 Entering the Diagnostic Mode
Step-by-step procedure to enter the diagnostic mode.
15.4 Diagnostic Tests
Detailed tests to perform within the diagnostic mode.
15.5 Exiting Diagnostic Mode
Procedures for exiting the diagnostic mode.
15.6 User Interface Test
Diagnostic test for the user interface functions.
15.7 Hot Water Valve Test
Diagnostic test for the hot water valve.
15.8 Cold Water Valve Test
Diagnostic test for the cold water valve.
15.9 Door Lid Unlock Test
Diagnostic test for the door lid unlock function.
15.10 Three Water Valves Test
Diagnostic test for all three water valves.
15.11 Drain and Clutch Test
Diagnostic test for the drain system and clutch mechanism.
15.12 Drain and Spin Test
Diagnostic test for drain system and spin function.
15.13 Alarm History Test
Test to retrieve and communicate alarm history.
Troubleshooting Based on Alarm Codes (Washer)
E11: Difficulties in Water Fill
Troubleshooting steps for E11: Difficulties in water fill.
E13: Water Leakage
Troubleshooting steps for E13: Water leakage.
E21: Draining Problem
Troubleshooting steps for E21: Draining problem.
E31: Pressure Sensor Fault
Troubleshooting steps for E31: Pressure sensor fault.
E32: Electronic Pressure Sensor Calibration Problems
Troubleshooting steps for E32: Electronic pressure sensor calibration issues.
E35: Water Overload
Troubleshooting steps for E35: Water overload.
E41: Door / Lid Opened
Troubleshooting steps for E41: Door/Lid opened alarm.
E42: Door / Lid Lock Failure
Troubleshooting steps for E42: Door/Lid lock failure.
E43: Door / Lid Lock Triac Failure
Troubleshooting steps for E43: Door/Lid lock triac failure.
E44: Door / Lid Closed Sensing Failure
Troubleshooting steps for E44: Door/Lid closed sensing failure.
E45: Door / Lid Triac Sensing Failure
Troubleshooting steps for E45: Door/Lid triac sensing failure.
E55: Motor Under-speed Failure
Troubleshooting steps for E55: Motor under-speed failure.
E58: Motor Over Current
Troubleshooting steps for E58: Motor over current.
E59: Motor Not Following
Troubleshooting steps for E59: Motor not following.
E5A: Motor Control Overheating
Troubleshooting steps for E5A: Motor control overheating.
E5H: Motor Control Under Voltage
Troubleshooting steps for E5H: Motor control under voltage.
E5C: Motor Control Under Voltage
Troubleshooting steps for E5C: Motor control under voltage.
E5D: Motor Control Board Unknown Message
Troubleshooting steps for E5D: Motor control board unknown message.
E5E: Motor to Main Board Communication Incorrect
Troubleshooting steps for E5E: Motor to main board communication incorrect.
E5F: Motor Control Board Fault
Troubleshooting steps for E5F: Motor control board fault.
E71: Washing NTC Failure
Troubleshooting steps for E71: Washing NTC failure.
E87: User Interface Microcontroller Fault
Troubleshooting steps for E87: User interface microcontroller fault.
E91: User Interface and Main Board Communication Error
Troubleshooting steps for E91: UI and Main Board communication error.
E92: User Interface/Main Board Protocol Incongruence Error
Troubleshooting steps for E92: UI/Main Board protocol incongruence error.
E93: Machine Configuration Error
Troubleshooting steps for E93: Machine configuration error.
E94: Cycle Configuration Error
Troubleshooting steps for E94: Cycle configuration error.
E97: Software Selector/Cycles Configuration Error
Troubleshooting steps for E97: Software selector/cycles configuration error.
E98: Motor Control to Main Board Software Error
Troubleshooting steps for E98: Motor control to main board software error.
E9C: User Interface Configuration Fault
Troubleshooting steps for E9C: User interface configuration fault.
EB1 (EH1): Power Supply Frequency Out of Limits
Troubleshooting steps for EB1(EH1): Power supply frequency out of limits.
EB2 (EH2): Power Supply Voltage Too High
Troubleshooting steps for EB2(EH2): Power supply voltage too high.
EB3 (EH3): Power Supply Voltage Too Low
Troubleshooting steps for EB3(EH3): Power supply voltage too low.
EBE (EHE): Motor Control Board Relay Error
Troubleshooting steps for EBE(EHE): Motor control board relay error.
EBF (EHF): Motor Control Board Relay Sensing Error
Troubleshooting steps for EBF(EHF): Motor control board relay sensing error.
EC6: Clutch Alarm
Troubleshooting steps for EC6: Clutch alarm.
EC7: Clutch TRIAC Sensing Failure
Troubleshooting steps for EC7: Clutch TRIAC sensing failure.
EF2: Foam Warning
Troubleshooting steps for EF2: Foam warning.
EF6: Safety Reset
Troubleshooting steps for EF6: Safety reset.
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