RotoSpa DuraSpa Series Owner's Manual
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RotoSpa DuraSpa Series Owner's Manual

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  • Page 2 Orbis DuoSpa QuatroSpa DuraSpa...

  • Page 3: Table Of Contents

    Page Welcome Stay Safe Electrical Safety Information Installation Getting Started Touchpad Layout & Functions Taking care of your water Operation Maintenance Troubleshooting / Error Codes Contact us...

  • Page 4: Welcome

    Congratulations on purchasing your new Rotospa Hot tub! Rotospa UK Ltd are a family run business which was started in 2003. To this day, we remain the only manufacturer of hot tubs in the United Kingdom. We pride ourselves on providing our customers with high quality products coupled with exceptional customer service.

  • Page 5: Stay Safe

    ELECTRICAL Your spa and any other equipment or accessories used in conjunction with it should be protected by a Residual Current Device. Users should instruct a qualified electrician to carry out any works necessary and have due regard for the electrical installations regulations. Detailed information about the electrical safety of your spa is listed on pages 6 and 7 of this manual.

  • Page 6: Electrical Safety Information

    If there is any damage to the supply cable, then it must be replaced by Rotospa, your spa dealer, a licensed electrician or similarly qualified person in order to avoid a hazard.
  • Page 7 The appliance must NOT be installed within close proximity to highly flammable materials. Your Rotospa hot tub is fitted with a two-speed pump and a heater element. Your spa will be factory- programmed to ensure the system does not exceed its rated maximum total load. Therefore the heater will automatically turn off when the user sets the pump to run at its higher speed.

  • Page 8: Installation

    Siting the spa directly onto grass or earth is not recommend as insects and dust can shorten equipment life. For the same reason unenclosed below ground use is also not recommended. Rotospa hot tubs can be sunk into decking but certain considerations need to be taken into account: ...

  • Page 9: Getting Started

    Your Rotospa will come supplied with its own filter cartridge, suitable for the model you have purchased. The cartridge will be packaged, but inside the filter housing. On the packaging you will find the filter cartridges serial number printed on the label. Remove the packaging from the cartridge.
  • Page 10 When filling your Rotospa hot tub, make sure the mains plug is safely out of the way, remove the filter cartridge and fill through the spa filter housing. This will ensure that all the pipe work is filled and minimises the potential for airlocks to occur.
  • Page 11 QuatroSpa & Orbis To gauge whether the spa is full; push the floating vane weir down into the filter housing until it touches the bottom. When half of the weir is submerged, the spa is filled to the correct level. DuraSpa S160 &...

  • Page 12: Touchpad Layout & Functions

    Touchpad Layout & Functions 1. UP button 2. DOWN button 3. OK button 4. Light On/Off 5. Pump A 6. Auxiliary 7. Auto mode LED 8. Heater on LED 9. Sleep Cycle LED LED Indicator Lights The topside panel function buttons (i.e. Pumps, Light, and Blower) feature a green LED light to clearly indicate whether the accessory is ON or OFF.
  • Page 13 Product or component failures caused as a result of poor water chemistry maintenance will NOT be covered by the Rotospa warranty. We recommend you carry out a daily water chemistry test to correctly maintain the pH balance...
  • Page 14 SETTING THE DATE/TIME Be sure to set the date and time before operating the spa. Vital functions such as filtration, sanitisation cycles and sleep timer settings depend on the time and date being set correctly. Press a short single press of the DOWN button to change display to Time/Clock setting Press the OK button to enter date/time adjustment...
  • Page 15 The SV Mini spa controls have been designed with simplicity in mind. Their intelligent software constantly monitors the spa water, automatically controlling the heater and filtration pump to ensure the desired set water temperature is maintained and required level of daily filtration achieved. With set-and-forget technology, the spa user simply selects their desired water temperature C - 41 C.
  • Page 16 A designated filtration pump (pump 1) will automatically switch on and off as required to perform filtration and heating functions. All pump(s) will also operate for a short period during the daily sanitise cycle. In addition, the following manual pump controls are provided and will override automatic control. The pump buttons are located on the right-hand side of the topside panels.
  • Page 17 Multi-colour LED lighting effects The light button is used to toggle the spa light(s) ON / OFF and to access the light mode menus. The features that can be adjusted are the light colour, light effect mode, light effect transition speed, and light brightness. All light settings are saved and will be restored the next time the light is turned ON, for future ON / OFF use.
  • Page 18 KEYLOCK FUNCTION How to set full or partial keylock The keypad buttons can be locked to prevent accidental key presses or to limit access to certain controller functions. This feature is helpful where children are present or spa is used by many people. There are two types of keylock: Full Lock: All buttons are disabled Partial Lock: Allows use of pumps, blower and light but locks out settings and temperature adjustments...
  • Page 19 SETUP MENU The SV Mini controllers feature a setup menu which allows customisation of adjustable software settings. These settings do not need to be modified often and in most cases the default settings are all that is required, however if the spa owner wishes to customise any settings it is completed through the setup menu. To access the setup menu press and hold the UP + DOWN buttons simultaneously until display shows FILT Use the UP or DOWN buttons to navigate through setup menu...
  • Page 20 FILT – Filtration (total hours per day) Automatic filtration is provided to ensure that the pool water is filtered for at least a minimum number of hours each day. Total daily runtime can be adjusted from 1-24 hours (default = 2 hours). Total filtration runtime is broken into smaller blocks which occur every three hours.
  • Page 21 H.PMP – Heat Pump Mode This setting is only visible if a SV Series heat pump is connected and defines heat pump operating mode. The available operating modes are as follows: AUTO Heat pump will heat and cool HEAT Heat pump will only heat (Default) COOL Heat pump will only cool Heat pump disabled H.ELE –...
  • Page 22 Note: Freeze protection overrides the sleep timer– if the water temperature drops below 4 C and the controller is in a sleep period it will wake up. So even if high amounts of sleep time and a low set temperature point have been programmed, the SV Mini will always maintain the water temperature at least above 4 Defrost Cycle (heat pump models only) During periods of low ambient temperatures defrost cycles may be required to prevent the heat pump’s...

  • Page 23: Taking Care Of Your Water

    Taking care of your Water INITIAL START UP PROCEDURE After first filling your spa, dose either Rotospa Granular Shock or Rotospa Non-Chlorine Shock while the pump (only) is running and this procedure ensures that any water remaining in the spa (from factory testing) is immediately treated and bacteria free.
  • Page 24 Using the Lovibond Tester...
  • Page 25 80 – 150 ppm CHEMICAL WATER TREATMENTS Bacteria Control – Use either Rotospa Stabilised Chlorine granules, or Rotospa Bromine infused granules directly into your spa or alternatively Bromine tablets via a floating or inline dispenser, to disinfect your spa water and keep it free from bacteria. Pre-mix sanitiser in a plastic container, then turn the pump on and deposit near the suction point.
  • Page 26 Adjusting for Water Balance If the pH of your spa water is above 7.6, then use Rotospa pH minus to reduce it, using the instructions on the container. If the pH is below 7.2, then use Rotospa pH plus to increase it, again adhering to the instructions.
  • Page 27 It is advised to periodically, and at least once per year, purge spa pipe work by adding Rotospa Spa Flush prior to draining the hot tub. We would advise you book a service with us to carry out this procedure for the best results.
  • Page 28 Cause Remedy Green water/cloudy water Inadequate sanitiser. Algae may Shock dose with Rotospa be present Granular Shock or Rotospa Non- Chlorine Shock Too much chlorine Overdose Allow time to naturally dissipate or buy a chlorine reducer pH Hard to control...

  • Page 29: Operation

    Operation GENERAL When freshly filled with water (or left with the power off with the water cooling to ambient temperature); your spa will need to run between 6 and 12 hours to reach a temperature of around 37°C, which is an ideal operating temperature. Heating should always occur with the thermal cover fitted and any air controls set to the OFF position to optimise energy efficiency.

  • Page 30: Maintenance

    It is recommended regular spa users replace the filter cartridge once every 12 months with regular cleaning. Replacement filter codes are as follows: DuoSpa models: FILT 0019 Orbis & Quatrospa: FILT 0020 DuraSpa models: FILT 0021 For a wide selection of genuine, Rotospa approved products; visit our convenient online shop at: https://www.rotospa.co.uk/shop/...
  • Page 31 WINTERISATION To obtain the maximum benefits of spa ownership, Rotospa recommends continued use of your hot tub throughout the winter months; however, f you do not intend using your spa during the winter, simply reduce the temperature so there are no issues with freezing pipes.

  • Page 32: Troubleshooting / Error Codes

    Troubleshooting / Error ER-2 HEATER PLUG Problem: No heater sensor communication. Cause: Sensor cable is not correctly connected to the spa controller or is damaged. Solutions:  Contact your spa pool supplier. ER-3 WATER PRIME Problem: Water prime has failed. Cause: Airlock in pipework, water level too low, dirty filter cartridge.
  • Page 33  Remove filter cartridge and clean as per manufacturer’s recommendations, or replace if required.  Bleed any airlocks out of the system (see ER-3 solutions).  Ensure waterfall (if present) is turned on.  Turn off mains, and restart.  Contact you spa pool supplier if the problem persists. ER-5 POOL TOO HOT Problem: Pool over-temperature.
  • Page 34  Causes: Power surge, periods of low or high voltage, water on spa pack terminal block causing a short circuit, faulty relay. Solutions:  Turn the spa off and on again to see whether the spa control recovers from the ER8 fault. ...

  • Page 35: Contact Us

    Contact Us A downloadable version of this document is available via our website www.Rotospa.co.uk however if you require any further assistance with your Rotospa Hot tub please don’t hesitate to get in touch with us. ADDRESS: EMAIL US AT: 35 Boldmere Road Info@rotospa.co.uk...

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