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VENT-FREE NATURAL GAS HEATER
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International's Technical
Service Department at 1-800-323-5190.
You can also visit DESA International's
technical
service
web
www.desatech.com.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
SERVICE
PUBLICATIONS
You can purchase a service manual from the
address listed on the back page of this manual.
Send a check for $5.00 payable to DESA
International.
SPECIFICATIONS
Btu (Variable)
Type Gas
Ignition
Pressure Regulator Setting
Inlet Gas Pressure (inches of water)
Maximum
Minimum
Dimensions, Inches (H x W x D)
Heater (Including knobs and grill)
Carton
Weight (pounds)
Shipping
CGN10TA and CGN10TLA
ACCESSORY
Purchase these heater accessories from your
local dealer. If they cannot supply this ac-
cessories, either contact your nearest Parts
Central (see page 17) or call DESA
International's Parts Department at 1-800-
972-7879 for referral information. You can
also write to the address listed on the back
site
at
page of this manual.
EQUIPMENT SHUTOFF
VALVE - GA5010
Equipment shutoff valve with 1/8" NPT tap.
CGN10TA/CGN10TLA
5,000/10,000
Natural Only
Piezo
3" W.C.
10.5"
5"
1
1
21
/
x 13
2
1
3
25
/
x 16
/
4
19
/
x 7
2
1
x 7
/
4
2
16
REPLACEMENT
PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
ply original replacement part(s), call DESA
International's Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When contacting your dealer or DESA In-
ternational, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), either contact your nearest Parts
Central (see page 17) or call DESA
International's Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number
104267
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