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Summary of Contents for ASCOM TEMS PRODUCT SERVICES - BROCHURE 1
- Page 1 TEMS PRODUCT SERVICES ™ MAXIMIZING TEMS PRODUCT EFFECTIVENESS AND VALUE...
- Page 2 TEMS™ PRODUCT SERVICES 1.1 TEMS PRODUCT SERVICES EXTEND CUSTOMER OPTIONS ™ TEMS Product Services allow In today’s competitive and complex environment, network quality is operators to get the full benefit of the key to maintaining customer satisfaction and building revenue. their TEMS product investment.
- Page 3 TEMS™ PRODUCT SERVICES 1.1 TEMS PRODUCT SERVICES OFFERINGS ™ CONSULTANCY SERVICES TEMS Product Services can assist operators in several ways throughout the delivery Consultancy Services consist of two generic components. project’s lifecycle, beginning with the ▪ Solution Analysis is the first step toward putting a complete solution business requirements and moving through delivery into place.
- Page 4 TEMS™ PRODUCT SERVICES 1.1 For results presentation, the customer can have full access to all TEMS client applications (such as reports, the Operator Console, or TEMS™ Presentation) via Web access, or by subscribing to ready reports via e-mail. Performance reports are published daily. Other reports may be published as part of other related service components, and can include details such as a probe’s health and measurement performance, input data advising the customer to follow up on particular testing campaigns, and...
- Page 5 TEMS™ PRODUCT SERVICES 1.1 MEASUREMENT SUPPORT SERVICES Measurement Support Services help operators collect quality measure- ment data using TEMS test probes, which may be handheld, mobile, vehicle- mounted, or installed at fixed locations. The probes perform end-to-end quality testing of voice calls and data sessions via the air interface of a mobile network, and the measurement results are recorded in logfiles.
- Page 6 TEMS™ PRODUCT SERVICES 1.1 PRODUCT LEASE SERVICES Product Lease Services assist customers in leasing TEMS tools for qual- ity testing of voice calls and data sessions via the air interface of a mobile network. This flexible offering gives customers access to TEMS products without the need for substantial capital investments.
- Page 7 TEMS™ PRODUCT SERVICES 1.1 TEMS PRODUCT SERVICES BENEFITS ™ BENEFITS No matter which offering or combination of components the operator chooses, TEMS Network operators know that customer experience is the most impor- Product Services can be of advantage, for tant differentiator between the success and failure of their businesses. three reasons: better performance, simpler Customers expect the same level of quality for wireless/mobile networks monitoring implementation, and lower...
- Page 8 TEMS tools, regardless of budget and human resource limitations. For additional information on the TEMS product portfolio and related services, please visit TEMS on the Web at www.ascom.com/networktesting. Ascom Network Testing Inc. 1943 Isaac Newton Square Reston | VA | 20190-5006 | USA...
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