ASCOM DURADISPATCH - DATASHEET 1 Datasheet

PRODUCT SHEET
Product: DURAdispatch
Web based task management and dispatch
Compliant with all Ascom systems
(DECT, IP-DECT, WiFi, Paging)
Operates on highly reliable embedded
Java Server, OJS
DURAdispatch enables tasks to be allocated to
staff (e.g. orderlies, porters, tradesmen and main-
tenance personnel) from a simple web interface.
Featuring Ascom's unique Accept/Reject
feature and zone location concept the task is
dispatched as a text message to the staff mem-
ber that is both the best skilled and in the right
area to perform the task in the quickest and
most effi cient way.
Ascom
Wireless Solutions
P.O. Box 8783 SE-402 76 Göteborg, Sweden
T +46 31 55 93 00 | F +46 31 55 20 31
www.ascom.com/ws
DURAdispatch TASK MANAGEMENT
AND DISPATCH
Features:
Automatic queing and distribution of tasks
Task request input from web interface
Graphical task management interface
Confi gurable allocation algorithms
– Round robin, Shortest queue, Quickest queue
Manual staff roster
Unlimited staff and assignment zones
Confi gurable task types
Real-time staff statistics for the current roster
Resilient LINUX based appliance – no moving parts
No software installations required – fully web based
Logging of all task activity