Related Manuals for Huawei Y635-L21
Summarization of Contents
HUAWEI Y635 Smartphone Basics
Can I use 4G networks with my phone?
Confirms the phone's 4G capability for data services.
Color schemes
Lists the available phone colors: black, white, red, and blue.
Selling points
Highlights key features like touchscreen, LTE, processor, camera, OS, battery, and connectivity.
Your phone at a glance
Identifies physical components like ports, buttons, camera, and earpiece.
Installation
Covers initial physical setup, including battery cover and SIM card insertion.
Can I remove the battery cover?
Confirms that the battery cover is removable.
How do I install a micro-SIM card?
Step-by-step guide for inserting SIM and microSD cards.
Home screens
Introduces the concept of home screens and their management.
How do I add or delete a home screen?
Explains the process of adding and removing home screen pages.
How does my phone's main menu look like?
Provides a visual overview of the main application menu interface.
How do I edit the main menu?
Details how to rearrange or modify items within the phone's main menu.
How do I switch between 2D and 3D home screens?
States that the phone does not support 3D home screens.
How do I add a shortcut for an application to a home screen?
Guides on creating shortcuts for applications on the home screen.
Contacts
Section dedicated to managing phone contacts and groups.
How do I create a contact or assign a photo to a contact?
Instructions for adding new contacts and associating photos with them.
How do I import or export contacts?
Describes methods for importing and exporting contact information.
How many contacts can my phone save?
Details the storage capacity for contacts in internal storage and SIM.
How do I add a contact to a contact group?
Explains how to organize contacts into groups.
Text messaging
Covers SMS and MMS functionalities and settings.
How do I change the input method when editing a text message?
Guides on switching between different keyboard input methods for messages.
How do I lock a text message in a conversation? How do I delete one or more conversions and text messages?
Instructions for locking messages and bulk deletion of conversations or messages.
How do I forward a text message or send a text message to multiple recipients?
Explains how to forward messages and send to multiple recipients.
How many English and Chinese characters can be contained in a text message?
Specifies character limits for text messages.
How many text messages can be saved on my phone?
Discusses text message storage capacity based on available space.
How do I set the SMS center number?
Details the process of configuring the SMS center number in settings.
Calls
Section concerning phone call features and handling.
Can I record a call? Where is the recording saved?
States that call recording is not supported by the phone.
How do I switch between calls or merge two calls to have a conference call?
Explains managing multiple calls and conference calls.
What will my phone display when one card is being used for a call and the other receives a call?
Describes dual-SIM call handling behavior.
Multimedia messaging
Covers sending and receiving Multimedia Messages (MMS).
How do I send a multimedia message?
Provides steps for composing and sending MMS.
What can I do if I can't send or receive multimedia messages?
Troubleshoots common MMS sending and receiving issues.
Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message?
Details file size and format restrictions for MMS attachments.
Where are the multimedia message attachments saved?
Specifies default save locations for MMS attachments.
Music
Section related to the phone's music player functionality.
How are my songs sorted?
Explains sorting methods for music files by album, artist, or name.
How do I create a playlist?
Guides on creating and managing music playlists.
What playback modes does my phone support?
Lists available music playback modes like play in order, shuffle, and repeat.
How do I play songs in the background, exit Music, and view the lyrics when a song is playing?
Explains background music playback and lyric viewing.
Camera
Section covering the phone's camera features and usage.
If my phone has no microSD card installed, can I take photos or videos?
Confirms that photos and videos can be taken without a microSD card.
Why can't I open some photos or videos on my phone?
Lists reasons why certain media files may not open.
Where are my photos and videos saved by default? Can I change the save location?
Details default save locations and how to change them.
How do I edit a photo or video or add a photo frame?
Explains photo editing capabilities and limitations for videos/frames.
Does my phone support HD videos?
Confirms HD video playback capability.
Can I disable the shutter sound?
States that the camera shutter sound can be disabled.
How do I toggle between the front and rear cameras?
Instructions for switching between front and rear cameras.
What is the format of the recorded video clips? What are the video clip sizes?
Specifies video format and notes size dependency on storage.
What photo formats and sizes does Camera support?
Mentions default JPG format and size dependency on resolution.
Streaming media
Section for streaming media playback and troubleshooting.
Does my phone support flashlight?
Confirms flashlight functionality.
Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call ends?
Explains behavior of streaming media during incoming calls.
Why can't my phone play some streaming media?
Lists reasons for inability to play streaming media.
What might cause poor quality of online streaming media played on my phone?
Identifies factors affecting the quality of online streaming media.
Will simultaneously playing and downloading online streaming media take up my phone's storage space?
Clarifies that streaming media uses RAM, not internal storage.
Bluetooth
Section covering Bluetooth connectivity and pairing.
Does my phone support Bluetooth headsets?
Confirms support for Bluetooth headsets.
Can I connect my phone to a Bluetooth USB keyboard or mouse?
States that the phone does not support Bluetooth keyboards or mice.
What files can be transmitted using Bluetooth?
Lists file types that can be shared via Bluetooth.
How do I send a file using Bluetooth?
Guides on sharing files via Bluetooth from the gallery.
Why can't my phone be discovered by other Bluetooth devices?
Explains why the phone may not be discoverable by other Bluetooth devices.
What is Bluetooth's working range?
States the approximate working range of Bluetooth is 10 meters.
Why can't I pair my phone with other Bluetooth devices?
Lists reasons for Bluetooth pairing failures.
Can my computer use my phone's data connection through Bluetooth?
Explains how to share the phone's internet connection via Bluetooth.
GPS navigation
Section on GPS and navigation features.
Does my phone support offline navigation? If yes, do I need to install an offline navigation application to the phone?
Confirms offline navigation support and the need for an app.
Does my phone support Google Maps?
Confirms support for Google Maps.
What navigation application does my phone come with?
Identifies Google Maps as the pre-installed navigation app.
What can I do if the navigation application on my phone cannot receive signals from GPS satellites?
Troubleshooting for GPS signal reception issues.
Does my phone support FM radio? If yes, how do I save my favorite channels?
Confirms FM radio support and how to save channels.
Can I download themes to my phone? Does my phone support live wallpapers?
Addresses theme downloads and live wallpaper support.
Does my phone support video calls or video chats?
Clarifies no native video calls, but third-party app support.
How do I take a screenshot?
Explains the button combination for taking screenshots.
Does my phone support flash playback? If no, can I install a third-party flash player for flash playback?
Discusses flash playback support and third-party player installation.
Does my phone come with a headset? What line order does my phone support?
Details headset compatibility and line order.
Preinstalled applications and versions
Lists preinstalled applications and their versions.
List of microSD card compatibility tests
Refers to microSD card compatibility test results.
Basic functions
Overview of fundamental phone operations.
Communication FAQ
Frequently asked questions regarding communication.
Common Settings
Email
Section on email account setup and usage.
How do I configure email settings?
Guides on setting up email accounts manually or automatically.
Can I view emails when no Internet connection is available on my phone?
Explains email viewing without internet if emails are downloaded.
How do I log in to my Gmail account?
Instructions for logging into a Gmail account.
How do I synchronize contacts and calendar events?
Details synchronization of contacts and calendar events.
Wi-Fi settings
Section covering Wi-Fi connectivity and management.
How do I connect my phone to a Wi-Fi network?
Step-by-step guide to connecting to Wi-Fi networks.
What Wi-Fi protocols does my phone support?
Lists supported Wi-Fi protocols (802.11b/g/n).
Sometimes I cannot open web pages over a Wi-Fi connection. Why?
Explains common reasons for Wi-Fi web access issues.
I have turned on Wi-Fi on my phone, but it cannot detect signals from Wi-Fi hotspots. What can I do?
Troubleshooting steps for Wi-Fi detection problems.
How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
How to identify the active internet connection type.
I cannot connect to a Wi-Fi hotspot. Why?
Lists reasons for failing to connect to Wi-Fi hotspots.
My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do?
Solutions for Wi-Fi auto-disconnect issues.
Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data connection?
Details setting up a mobile Wi-Fi hotspot for internet sharing.
How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet?
Guides on configuring static IP settings for Wi-Fi connection.
How do I set my phone to work as a modem and provide Internet access for computers?
Explains using the phone as a modem via USB or Wi-Fi hotspot.
Tone settings
Section for customizing ringtones and sound alerts.
How do I set the phone ringtone?
Instructions for setting ringtones for incoming calls.
How do I turn on or off vibration for incoming calls and messages?
How to enable or disable vibration for alerts.
How do I set a song as a ringtone for incoming calls or new messages?
Guides on using audio files as ringtones.
Can I set a ringtone for a contact group?
States that ringtones cannot be set for contact groups.
How do I disable touch sounds?
Instructions for turning off system touch sounds.
Languages and keyboards
Section for language and keyboard settings.
How do I change the system language?
Steps to change the phone's system language.
What can I do if I can't use a newly installed text input method?
Troubleshooting for newly installed input methods.
How do I change the system font size?
How to adjust the system font size.
Can I change the system font style? Does WeChat support font style changing?
States that font style cannot be changed.
What text input methods does my phone come with?
Lists the default text input methods.
How do I switch to the stroke input method?
Instructions for switching to the stroke input method.
How do I disable key press vibration?
Guides on disabling key press vibration.
Internet access
Section on accessing the internet and mobile data.
How do I set a SIM card as the primary SIM card and the other as the secondary one?
Explains SIM card roles in dual-SIM phones.
How do I clear my browser's cache and browsing history?
Steps to clear browser cache and history.
How do I view a web page in full screen or save a web page to bookmarks?
Instructions for full-screen viewing and bookmarking web pages.
Can I log in to my email account using the browser on my phone?
Confirms browser access to email accounts.
Can I log in to my online bank account from my phone?
Advises using bank apps over browsers for security.
How do I save an image from a web page?
How to save images from web pages.
How do I set the home page?
Steps to set the browser's homepage.
How do I save a web page?
How to save entire web pages.
What can I do if my phone fails to access the Internet?
Troubleshoots internet access issues, including APN settings.
How do I turn on or off the mobile network?
Guides on enabling or disabling mobile data.
How do I view my phone's data service status or disable the data service?
How to check and manage mobile data status.
Are there any restrictions on the data service?
Notes supported network technologies (GSM, WCDMA, LTE).
How do I switch between 4G, 3G, and 2G networks?
Explains switching network modes and its impact.
Screen lock
Section on setting up screen lock security.
How do I set a screen unlock PIN?
Instructions for setting a PIN for screen unlock.
How do I set the face unlock function?
Steps for setting up face unlock and a backup method.
How do I set a screen unlock pattern?
Guides on setting a screen unlock pattern.
How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone by sending an email from my Gmail?
Clarifies pattern lock attempts and recovery options.
How do I lock and unlock the screen?
Basic procedure for locking and unlocking the screen.
Alarm
Section on setting and managing alarms.
How do I add and remove an alarm?
Instructions for adding, setting, and deleting alarms.
Will the alarms go off when my phone is powered off?
Confirms that alarms function when the phone is powered off.
Applications
Section related to app installation and management.
What application formats does my phone support? Is JAVA supported?
Discusses supported app formats and JAVA support.
How do I download third-party applications?
Explains methods for downloading third-party apps.
Can I change the default installation location for applications?
Details how to change the default app installation location.
How do I install, manage, and uninstall applications?
Provides guidance on installing, managing, and uninstalling apps.
What can I do if I can't install an application?
Troubleshoots application installation failures.
Third-party applications
Specifics about third-party applications.
Does my phone support Instant Message run in background such as QQ and QQ videos? Can I send images and download chat records? How can I clear the chat records of a certain QQ account?
Discusses background IM, file transfer, and chat record management.
Can I install third-party applications to a microSD card? If so, will running these third-party applications take up my phone's storage?
Addresses installing apps on microSD and their storage impact.
Does my phone support online banking transactions?
Confirms support for online banking with client apps.
Backup and restoration
Section on backing up and restoring phone data.
How do I back up and restore contacts?
Instructions for backing up and restoring contact data.
Can I back up my contact groups?
Confirms support for backing up contact groups.
What data can be backed up on my phone?
Lists types of data that can be backed up.
What data can be restored on my phone?
Lists types of data that can be restored.
Does my phone support cloud services?
States that cloud services are not supported.
Does my phone support cloud backup and restoration?
States that cloud backup/restoration is not supported.
Manage apps
Section for managing installed applications.
What can Manage apps do?
Explains the functions of the Manage apps feature.
How do I access Manage apps?
Instructions to navigate to the Manage apps screen.
What does the Manage apps screen look like?
Describes the layout and tabs of the Manage apps screen.
How do I manage a specific application using Manage apps?
Details how to manage individual applications within Manage apps.
Does my phone come with Security Guard?
States that Security Guard is not included.
Does my phone support the blacklist function of Security Guard?
Confirms no blacklist function as Security Guard is absent.
How do I configure the weather settings?
Guides on setting up and managing weather information.
What are the developer options?
Explains how to access and what developer options are available.
Can I synchronize my phone's date and time with the network?
Instructions for automatic date and time synchronization.
How do I use my phone as a USB flash drive?
Details using the phone as a USB drive or for file transfer.
How do I free up internal storage space?
Provides methods for deleting unwanted files to free up space.
How do I adjust the screen brightness?
How to adjust screen brightness manually or automatically.
Does my phone have key backlight?
States the phone lacks backlight for virtual keys.
How do I turn on or off airplane mode?
Steps to enable or disable airplane mode.
How do I restore my phone to its factory settings?
Instructions for performing a factory data reset.
How does my phone enter or exit safe mode?
Guides on entering and exiting the phone's safe mode.
Doe my phone support HiSuite?
Confirms HiSuite support and download requirement.
Does my phone support HDMI?
States no HDMI support.
Does my phone support TV-out?
States no TV-out support.
Does my phone support OTG?
States no OTG support.
Is my phone provided with a status indicator?
States that no status indicator is provided.
Can I use other power adapters than the provided one to charge my phone?
Advises using the provided charger, though others may work.
Others
Does my phone support the quick calling function when the screen is turned off?
States no support for quick calling with the screen turned off.
Does my phone support multi-screen interaction?
States no support for multi-screen interaction.
Does my phone support scheduled power-on or power-off?
States no support for scheduled power on/off.
Does the GPU support mainstream games?
Confirms GPU support for mainstream games.
How do I save battery power?
Provides tips for conserving battery power.
How long does the battery stand if I keep using a certain function?
Provides estimated battery life for various functions.
Can I use the USB cable and computer to charge my phone?
Confirms phone can be charged via USB and computer.
How do I reduce my mobile data usage?
Offers strategies to minimize mobile data consumption.
What can I do if my phone runs slowly?
Troubleshooting steps for slow phone performance.
Can I set my customized wallpaper not to stretch?
Explains wallpaper stretching and third-party app options.
How do I enter recovery mode and restore my phone to its factory settings?
Guides on entering recovery mode and performing factory reset.
Can I scan a QR code using my phone?
Confirms QR code scanning requires a separate app.
Does my phone support 3D acceleration?
Confirms support for 3D acceleration.
How do I know whether my phone has been rooted?
Explains how to check if the phone has been rooted.
Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic?
Addresses battery removal and data usage for time sync.
Can I use my phone for recording?
Confirms phone can be used for recording.
Does my phone come with a protective film?
States that no protective film is included.
Does my phone support mobile TV?
States no mobile TV support.
Can I browse or edit Word, Excel, PowerPoint, and PDF files on my phone?
Confirms ability to browse/edit office files using WPS.
What is the default installation location for applications? Can I change this location?
Explains default app install location and its immutability.
Does my phone support App2SD? How do I move an installed application to the microSD card?
States no App2SD support.
How are my phone ROM and RAM allocated?
Details ROM and RAM allocation and available space.
How do I check the available space in my phone storage and microSD card?
Guides on checking available space in phone storage and on the microSD card.
My phone can stand by normally, but the screen cannot be turned on. What can I do?
Troubleshooting for a blank screen issue.
Why isn't the backlight on?
Explains the absence of backlight for virtual keys.
"Trial use" is found on my phone's network access license. Does this mean that my phone does not have the China national network access tag?
Clarifies the 'Trial use' license for China versions.
Why does my phone receive no signal after I activated the function of enabling only 4G data service?
Addresses no-signal issues after enabling 4G-only mode.
When I am playing music using the player that comes with my phone, my phone's signal status changes to no service. What can I do?
Troubleshoots signal loss during music playback.
My phone's speaker, receiver, and headset cannot function properly. What can I do?
Troubleshooting for audio hardware malfunctions.
I can't use my phone's data service to access the Internet. What can I do?
Troubleshooting for inability to access internet via data service.
My screen does not respond to touches when I am using the camera? What can I do?
Troubleshooting for unresponsive screen during camera use.
The photos are blue or green if I take them with flash turned on. What can I do?
Troubleshooting for color issues in photos taken with flash.
After I insert and remove the headset, my phone's screen will freeze (cannot be unlocked when I swipe on the screen or cannot be turned on when I press the power button) for 2 to 3 minutes until my phone detects the headset's status. What can I do?
Troubleshooting for screen freezing after headset interaction.
After I turn off 4G, my phone cannot send or receive multimedia messages or send or receive multimedia messages slowly. What can I do?
Troubleshooting for MMS issues after disabling 4G.
After I inserted a 4G card into my phone, enabled data service, and took my phone from an area with no signal to an area with strong signal, my phone's network connection falls from 4G to 3G and I can't make phone calls. What can I do?
Troubleshooting for network connection downgrades and call issues.
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