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TOTO U.S.A., Inc.
1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
TOTO ASIA OCEANIA
10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600.
PTE. LTD.
Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/
TOTO ASIA OCEANIA
Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E.
PTE. LTD.
Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/
TOTO ASIA OCEANIA
Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A.
PTE. LTD.
Rufina Street, Makati City,1226 Philippines.
Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/
TOTO LTD.
Bangkok Representative Office G Floor, Q.House Ploenjit Building, 598 Ploenchit Road,
Lumpini, Pathumwan, Bangkok 10330 Thailand
http://www.totobkk.com/
TOTO INDIA INDUSTRIES
Head office 506, 5th Floor, ASCOT Center, Sahar Airport Road,
PVT. LTD
Andheri (East) Mumbai 400099, Maharashtra, India.
Phone : +91-22-2832-5741/5742 Fax : +91-22-6725-8780 http://asia.toto.com/
TOTO INDIA INDUSTRIES
Delhi Branch 909-909A, 9th Floor, Block-E, International Trade Tower,
Nehru Place, New Delhi 110019, India.
PVT. LTD
Phone : +91-11-4654-2421 to 26 Fax : +91-11-4654-2430 http://asia.toto.com/
TOTO VIETNAM Co., Ltd.
Ha Noi Branch R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City
Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/
Da Nang Branch 10th Floor, ACB Building, 218 Bach Dang Str., Hai Chau Dist., Da Nang City
Phone : +84-511-3565261 Fax : +84-511-3565262 http://toto.com.vn/
Ho Chi Minh Branch R. 1301, Centec Tower, 72-74 Nguyen Thi Minh Khai Str., Dist. 3,
Ho Chi Minh City
Phone : +84-8-38229520 Fax : +84-8-38229522 http://toto.com.vn/
•
You are advised to record the following information to allow quick service.
Date of purchase :
Name of shop :
Date : year month day
Tel : (
)
WASHLET
NEOREST
550H
SN982M (MS982CUMG)
TCF9786JA
■
Thank you for your recent purchase of the TOTO Washlet. Please read the enclosed information to ensure the
safe use of your product.
■
Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
2012.7.30
D08692R
Instruction Manual
with Warranty
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Table of Contents
Related Manuals for Toto SN982M
Summarization of Contents
Safety Precautions
Symbols and Meanings
Explains the icons used for product safety instructions.
Electrical Safety Warnings
Covers precautions for power plugs, cords, and outlets to prevent electrical hazards.
Usage and Environment Precautions
Details warnings related to water exposure, vehicle installation, and product malfunctions.
Danger Warnings
Risk of Electrocution
Warnings regarding electrocution risks, especially concerning water and bathing.
Risk of Burns, Electrocution, Fire, or Injury
Precautions for use by children, elderly, or infirm, and general fire/injury prevention.
Operational Precautions
For Prevention of Malfunctions
Discusses issues related to body sensors, remote control, and seat switch for proper operation.
For Prevention of Damage
Covers care for plastic parts, avoiding leaning, and preventing damage from external factors.
Preparation
Insert the Battery
Instructions for opening the battery cover and inserting two AA batteries into the remote control.
Turn on the Power
Steps for plugging in the power cord or switching on the distribution board breaker.
Open the Water Supply Valve
Guide to removing the side panel and fully opening the water supply valve.
Basic Operations
Cleansing Functions
Details rear, soft rear, front, and wide cleansing modes with pressure and position adjustments.
Drying Function
Explains the "DRYER" function for drying the user's front and/or rear.
Stopping Operation
Instructions on how to stop any ongoing operation using the "STOP" button.
Automatic Functions (Convenience Features)
AUTO FLUSH
Describes the automatic flushing feature triggered by approaching or sitting on the toilet.
AUTO OPEN/CLOSE
Explains how the toilet lid automatically opens and closes based on user proximity.
SOFT LIGHT
Details the soft light feature that illuminates the bathroom when approaching the toilet.
Automatic Functions (Cleansing Features)
DEODORIZER
Explains the deodorizing function that operates automatically after sitting on the toilet seat.
AUTO WAND CLEANING
Describes the automatic cleaning of the wand using clean and sterile water after use.
AUTO BOWL CLEANING
Details the automatic sanitization of the bowl unit with "ewater+" mist.
Temperature Adjustment
Toilet Seat Temperature
How to adjust the temperature of the toilet seat, including an "OFF" setting.
Water Temperature
Instructions for adjusting the water temperature for cleansing functions.
Drying Air Temperature
Guide to adjusting the temperature of the warm air dryer.
Energy-Saver Features
Auto Energy-Saver
Explains how the system automatically lowers seat temperature for infrequent use.
Timer Energy-Saver
Details setting specific times to turn off the heater automatically for energy saving.
Auto Energy-Saver + Timer Energy-Saver
Describes combining auto and timer energy savers for maximum efficiency.
Maintenance - Power Plug
Power Plug Cleaning
Monthly cleaning procedure for the power plug to ensure safety and prevent dust buildup.
Safety Precautions for Maintenance
Emphasizes disconnecting power before cleaning or maintenance for safety.
Maintenance - Gap Between Top Unit and Bowl Unit
Cleaning the Gap
Step-by-step guide on lifting the top unit to clean the gap between it and the bowl unit.
Removing and Reinstalling Toilet Lid
Instructions on how to remove and reattach the toilet lid for thorough cleaning.
Maintenance - Water Filter Drain Valve
Water Filter Drain Valve Maintenance
Procedure for cleaning the water filter drain valve, recommended every 6 months.
Safety Warning for Valve Removal
Caution against removing the valve while the water supply is open to prevent leaks.
Maintenance - Deodorizing Filter
Deodorizing Filter Cleaning
Steps for removing, cleaning, and remounting the deodorizing filter.
Wand Cleaning
Guide on extending the wand, wiping it clean, and retracting it.
Maintenance - Water Filter (Bowl Unit)
Water Filter Cleaning
Procedure for removing and cleaning the water filter in the bowl unit every 6 months.
Reinstalling Components
Steps for correctly reinstalling the side panel and water filter assembly.
Changing Settings
AUTO FUNCTIONS Settings
Configuration options for auto flush, auto open/close, and cleaning functions.
LIGHT Settings
Options to control soft light, bowl light, and indicator lights.
OTHER SETTINGS
Settings for beep sound, pressure/position, and personal setting lock.
Changing Settings - AUTO FLUSH
AUTO FLUSH ON/OFF
How to enable or disable the automatic flushing feature.
AUTO FLUSH WAITING TIME
Adjusting the time delay before automatic flushing occurs after use.
Changing Settings - AUTO OPEN/CLOSE
AUTO OPEN/CLOSE ON/OFF
How to enable or disable the automatic opening and closing of the toilet lid and seat.
AUTO CLOSE WAITING TIME
Setting the time period before the toilet lid/seat automatically closes.
Changing Settings - AUTO OPEN/CLOSE (Continued)
AUTO OPEN WAITING TIME
Setting the time for automatic lid opening after manual closing.
SEAT/LID (Automatic Lid/Seat Control)
Configuring automatic opening for lid only or lid and seat together.
Changing Settings - CLEANING
AUTO WAND CLEANING
Enabling or disabling the automatic cleaning of the wand.
AUTO BOWL CLEANING
Enabling or disabling the automatic mist spray in the bowl unit.
DEODORIZER
Enabling or disabling the automatic deodorizing function.
Changing Settings - LIGHT
SOFT LIGHT Control
Turning the soft light feature on or off.
BOWL LIGHT Control
Turning the light inside the bowl unit on or off.
INDICATOR Control
Enabling or disabling the CLEAN indicator light.
Changing Settings - Other Settings
ANTI-FREEZING Setting
Enabling automatic water circulation to prevent freezing.
BEEP Sound Setting
Turning the operational beep sound on or off.
PERSONAL SETTING LOCK
Locking or returning personal pressure and position settings to default.
What to Do?
No Water Due to Outage or Failure
Steps to take when there is no water, including using a bucket to flush.
Cannot Operate with Remote Control
Troubleshooting steps if the remote control is unresponsive, including battery checks.
Replacing Batteries
Guide on how to open the cover and replace AA batteries in the remote control.
What to Do? Freeze Damage Prevention
Preparation for Freezing Conditions
Measures to prevent freezing, such as warming the bathroom or using energy-saver features.
Resupplying Water (After Draining)
Steps to refill the system with water after draining, ensuring no leaks.
Troubleshooting - Rear and Front Cleansing
Wand Does Not Extend
Diagnosing why the wand fails to extend, checking water pressure and power.
Wand Extends But Water Doesn't Come Out
Troubleshooting weak water pressure or no water from the wand.
Cleansing Water Stops Mid-Use
Investigating why cleansing operations stop prematurely.
Troubleshooting - Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Toilet Lid Closes Unexpectedly
Reasons for the toilet lid closing on its own, checking sensor and settings.
Toilet Lid/Seat Does Not Open Automatically
Troubleshooting automatic lid opening issues, checking settings and obstructions.
Toilet Lid Does Not Close Automatically
Diagnosing why the toilet lid fails to close automatically, checking sensors and settings.
Troubleshooting - Energy-Saver
Timer Energy-Saver Not Working
Steps to take if the timer energy-saver feature is not functioning correctly.
Auto Energy-Saver Not Working
Diagnosing issues with the auto energy-saver feature failing to activate.
Deodorizer Not Working
Checking settings and filter status if the deodorizer is not functioning.
Troubleshooting - Sanitary and Others
Pre-mist Sprays Out Spontaneously
Explains reasons for spontaneous pre-mist, like sensor detection or cleaning cycles.
Water Leaking from Connections
How to address water leaks from plumbing connections, tightening fittings or stopping supply.
Water Splashes Up
Tips to reduce splashing when using the toilet, like adding toilet paper.
Specifications
Rated Power Supply and Consumption
Details the electrical specifications, including voltage, frequency, and power consumption.
Bowl Unit Features
Information on flush volume, water supply system, bowl style, and anti-freezing.
Washlet Functions and Temperatures
Specifications for dryer, heated seat, deodorizer, and their temperature ranges.
Limited One Year Warranty
Warranty Coverage and Exclusions
Details what the warranty covers, exclusions like natural disasters, and limitations.
Obtaining Warranty Service
Instructions on how to get warranty repair service, including proof of purchase.
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