Table Of Contents - ESET REMOTE ADMINISTRATOR 4 Installation Manual

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Software requirements ...........................................................................................8
Performance requirements ...........................................................................................8
Ports used ...........................................................................................9
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Environment overview (network structure) ...........................................................................................10
Before installation ...........................................................................................11
Installation ...........................................................................................11
Installation of ERA Server ..........................................................................................11
Cluster Mode Installation .........................................................................................12
Installation of ERA Console ..........................................................................................12
Mirror ..........................................................................................12
Database types supported by ERA Server ..........................................................................................13
Basic requirements .........................................................................................13
Database connection setup .........................................................................................13
Installing over an existing database .........................................................................................14
.............................................................................15
Environment overview (network structure) ...........................................................................................15
Installation ...........................................................................................16
Installation at headquarters ..........................................................................................16
Branch office: Installation of ERA Server ..........................................................................................16
Branch office: Installation of HTTP Mirror server ..........................................................................................16
Branch office: Remote installation to clients ..........................................................................................16
Other requirements for Enterprise environments ...........................................................................................17
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Filter ...........................................................................................20
Context menu ...........................................................................................21
View mode ...........................................................................................22
.............................................................................22
General description of tabs and clients ...........................................................................................22
Replication & information in individual tabs ...........................................................................................22
Clients tab ...........................................................................................23
Threat Log tab ...........................................................................................26
Firewall Log tab ...........................................................................................26
Event Log tab ...........................................................................................26
3.4.7 Scan Log tab ...........................................................................................27
3.4.8 Mobile Log tab ...........................................................................................27
3.4.9 Quarantine tab ...........................................................................................27
3.4.10 Tasks tab ...........................................................................................28
3.4.11 Reports tab ...........................................................................................28
3.4.12 Remote install tab ...........................................................................................28
3.5 ERA Console setup .............................................................................28
3.5.1 Connection tab ...........................................................................................28
3.5.2 Columns - Show / Hide tab ...........................................................................................28
3.5.3 Colors tab ...........................................................................................28
3.5.4 Paths tab ...........................................................................................28
3.5.5 Date / Time tab ...........................................................................................28
3.5.6 Other settings tab ...........................................................................................29
3.6 Display modes .............................................................................29
3.7 ESET Configuration Editor .............................................................................30
3.7.1 Configuration layering ...........................................................................................30
3.7.2 Key configuration entries ...........................................................................................31
4 Installation of ESET client solutions
..................................................33
4.1 Direct installation .............................................................................33
4.2 Remote installation .............................................................................33
4.2.1 Requirements ...........................................................................................35
4.2.2 Configuring the environment for remote
installation ...........................................................................................36
4.2.3 Remote Push Install ...........................................................................................37
4.2.4 Logon /email remote install ...........................................................................................39
4.2.5 Custom remote install ...........................................................................................41
4.2.6 Upgrade ...........................................................................................42
4.2.7 Avoiding repeated installations ...........................................................................................43
4.3 Installation in an Enterprise environment .............................................................................43
5 Administering client computers
..................................................45
5.1 Tasks .............................................................................45
5.1.1 Configuration Task ...........................................................................................46
5.1.2 On-demand Scan Task ...........................................................................................46
5.1.3 Update Now Task ...........................................................................................47
5.1.4 SysInspector Script Task ...........................................................................................47
5.1.5 Restore/Delete from Quarantine Task ...........................................................................................47
5.1.6 Generate Security Audit Log Task ...........................................................................................48
5.1.7 Show Notification Task ...........................................................................................48
5.1.8 Interactive Task ...........................................................................................48
5.2 Group Manager .............................................................................49
5.2.1 Static Groups ...........................................................................................49
5.2.2 Parametric Groups ...........................................................................................50
5.2.3 Active Directory Synchronization ...........................................................................................50
5.3 Policies .............................................................................51
5.3.1 Basic principles and operation ...........................................................................................51
5.3.2 How to create policies ...........................................................................................51
5.3.3 Virtual policies ...........................................................................................52