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ESET
Mobile Antivirus
Installation Manual
and User Guide

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Summary of Contents for ESET MOBILE ANTIVIRUS - ANNEXE 480

  • Page 1 ESET Mobile Antivirus Installation Manual and User Guide...
  • Page 2 ESET, spol. s r.o. reserves the right to change any of the described application software without prior notice. Customer Care Worldwide: www.eset.eu/support Customer Care North America: www.eset.com/support...
  • Page 3: Table Of Contents

    Installation of ESET Mobile Antivirus ..4 Minimum system requirements ........4 Installation ..............4 1.2.1 Installation on your Device ........4 1.2.2 Installation using your computer ......4 1.3 Product activation ............6 1.3.1 Username and password ..........6 1.3.2 Registration key ............6 Uninstalling ..............
  • Page 4: Installation Of Eset Mobile Antivirus

    Save all open documents and exit all running applications before installing. Figure 1-2: Installation progress You can install ESET Mobile Antivirus directly on your device or use your computer. When you see the message that the program was installed successfully, tap ok to complete installation.
  • Page 5 (Figure 1‑3). Tap ok to exit installation. Then, activate ESET Mobile Antivirus by following the steps in section 1.3, “Product activation”. Figure 1-5: Installation on the computer is complete...
  • Page 6: Product Activation

    Username and Password fields. Tap Activate to complete activation. 1.3.2 Registration key If you acquired ESET Mobile Antivirus with a new device (or as a boxed product), you received a Registration key with your purchase. Select the Registration key...
  • Page 7: On-Access Scanner

    2. On-access scanner The main ESET Mobile Antivirus window (tap Start > ESET Mobile Antivirus) is the starting point for all instructions in this manual. The On‑access scanner checks files that you interact with in real time. Files that are run, opened or saved are checked for viruses automatically.
  • Page 8: Testing On-Access Scanning

    To run the On‑demand scanner, tap Scan in the lower “Settings”). left corner of the main ESET Mobile Antivirus window. Then, open a file or initiate an activity (i.e., play a music file or take a picture). A Scanning… message should appear briefly in the bottom right corner (Figure 2‑2).
  • Page 9: Scanning A Folder

    Figure 3-4: Select a folder to scan Scanning a folder Settings To scan a single folder on your device, tap Start > ESET Mobile Antivirus. From the lower left corner, tap Scan To modify parameters related to scanning, tap Menu >...
  • Page 10: Scan Objects Setup

    4. Virus found If the Heuristics option is selected, ESET Mobile If a virus is found, ESET Mobile Antivirus will prompt Antivirus uses heuristic scanning techniques. Heuristics you to take an action. We recommend you select is an algorithm‑based detection method that analyzes Delete infected file.
  • Page 11: Quarantine

    ESET Mobile Antivirus. unknown or unspecified users. Files stored in the quarantine folder can be viewed in a...
  • Page 12: Whitelist / Blacklist

    Whitelist / Blacklist Locating blocked (Spam) messages The Whitelist is a list of telephone numbers from which The Spam folder is used to store blocked messages that all SMS messages are accepted. Entries listed here are routed to it and is automatically created when the override all options in the general spam filter setup first spam message is deleted.
  • Page 13: Deleting Spam Messages

    6. Update 3. Select the Spam folder. By default, ESET Mobile Antivirus is installed with an update task to ensure that the program is regularly updated. You can also perform updates manually. After installation, we recommend you run the first update manually.
  • Page 14: Viewing Logs And Statistics

    7. Viewing Logs and statistics The Choose log section (Menu > View > Logs) stores all file scan results and scan status reports, along with information about locked and infected files. Logs are created when a scan is initiated or when an infiltration is detected.
  • Page 15: Troubleshooting

    If an error message displays when you begin On‑demand scan). installation, the most common cause is installing the wrong version of ESET Mobile Antivirus for your device (installing ESET Mobile Antivirus for Pocket PC on a Smartphone or vice versa). When downloading the...
  • Page 16: Technical Support

    9. Technical support For administrative assistance or technical support related to ESET Mobile Antivirus or any other ESET security product, our Customer Care specialists are available to help. To find a solution to your technical support issue, you can choose from the following...

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