Statistics; Submission - ESET NOD32 ANTIVIRUS 3.0 User Manual

If you don't want any files to be submitted, select Do not submit for
analysis. Note that not submitting files for analysis does not affect
submission of statistical information to ESET. Statistical information is
configured in its own setup section, described in the next chapter.
When to submit
Suspicious files will be sent to ESET's labs for analysis as soon as
possible. This is recommended if a permanent Internet connection is
available and suspicious files can be delivered without delay. The other
option is to submit suspicious files During update. If this option is
selected, suspicious files will be collected and uploaded to the Early
Warning System servers during an update.
Exclusion filter
Not all files have to be submitted for analysis. The Exclusion filter
allows you to exclude certain files/folders from submission. For
example, it may be useful to exclude files which may carry potentially
confidential information, such as documents or spreadsheets. The
most common file types are excluded by default (Microsoft Office,
OpenOffice). The list of excluded files can be expanded if desired.
Contact email
The contact email is sent along with suspicious files to ESET and may
be used to contact you if further information about submitted files is
required for analysis. Please note that you will not receive a response
from ESET unless more information is required.
4.7.2

Statistics

The ThreatSense.Net Early Warning System collects anonymous
information about your computer which is related to newly detected
threats. This information may include the name of the infiltration, the
date and time it was detected, the ESET NOD32 Antivirus version, your
computer's operating system version and the location setting. The
statistics are normally delivered to ESET's servers once or twice a day.
An example of a statistical package submitted:
# utc_time=2005‑04‑14 07:21:28
# country="Slovakia"
# language="ENGLISH"
# osver=5.1.2600 NT
# engine=5417
# components=2.50.2
# moduleid=0x4e4f4d41
# filesize=28368
# filename=C:\Documents and Settings\Administrator\
Local Settings\Temporary Internet Files\Content.IE5\
C14J8NS7\rdgFR1463[1].exe
When to submit
In the When to submit section, you can define when the statistical
info will be submitted. If you choose to submit As soon as possible
statistical information will be sent immediately after it is created. This
setting is suitable if a permanent Internet connection is available. If
During update is selected, statistical information will be kept and
submitted collectively during the next update.
4.7.3

Submission

In this section, you can choose whether files and statistical
information will be submitted by means of ESET Remote
Administrator or directly to ESET. If you want to be sure that
suspicious files and statistical information are delivered to ESET,
select the option By means of Remote Administrator or directly
to ESET. If this option is selected, files and statistics are submitted
by all available means. Submission of suspicious files by means of
Remote Administrator submits files and statistics to the remote
administration server, which will ensure their subsequent submission
to ESET's virus labs. If the option Directly to ESET is selected, all
suspicious files and statistical information are sent to ESET's virus lab
directly from the program.
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