Table of Contents
Related Manuals for ESET NOD32 V 2.7
Summary of Contents for ESET NOD32 V 2.7
- Page 1 NOD32 Installation Guide Version 2.7 Includes Windows Vista and 64-bit protection Proactive protection Best Detection against Viruses, Spyware, Fastest Performance Worms, Trojans, Rootkits, Minimal Resource Adware and Phishing Utilization...
- Page 2 No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical, for any purpose without the express written permission of ESET LLC. Information in this document is subject to change without prior notice.
-
Page 3: Table Of Contents
Updating 42 & 43 Heuristics Section 3: Dealing with alerts & virus incidents Dealing with an alert Sending a sample to ESET Section 4: Troubleshooting & Information Appendix A: Troubleshooting Appendix B: Installation types Appendix C: Uninstalling Section 5: Glossary... -
Page 4: Introduction
NOD32 Installation Guide Introduction Congratulations, you have just purchased NOD32, the most advanced antivirus solution available. NOD32 is very simple to use and you will probably not even need to read through this guide... however, the following information will help you to get a better understanding of the many features of NOD32, so that you get the best protection possible. -
Page 5: Guidebook Conventions
NOD32 Installation Guide Guidebook Conventions To highlight the most important points – we have used a set of simple icons which draw attention to key information and settings. Key: The Check Icon indicates a setting that we recommend you use or enable The Info Icon higlights important facts and information about NOD32, to help you make better use of the program The Hazard Icon highlights areas where potential... -
Page 6: Minimum System Requirements
NOD32 Installation Guide Minimum System Requirements Please make sure that the computer on which you plan to install NOD32 meets the minimum system requirements for the program to run: Operating system Windows 98/ME 133 M Hz/150 M Hz 32 M B Windows NT4/2000 133 ... - Page 7 NOD32 Installation Guide Installation...
- Page 8 NOD32.exe CD’s root directory. To install the download version (recommended, as it will be the most up-to- date), first download the installer from the ESET website: http://www.ESET.com/download/registered_software.php For either method, you must have administrator privileges on your PC.
- Page 9 NOD32 setup completes. If installing onto a 64-bit operating system, the installer will automatically install a compatible version, but the Extract path will read: C:\Program Files (x86)\ESET\Install After clicking Extract you will see the files being expanded onto the disk: ...and then you should...
- Page 10 SMTP messaging for alerts. If you need to change the installation path from the default “C:\Program Files\ESET” you must choose either Advanced or Expert Installation modes. This guide shows all the installation options for each route, clearly marked,...
- Page 11 NOD32 Installation Guide End User Licence Agreement In all installation modes, the next screen will be the End User License Agreement, on which you must choose and click I accept Next> continue installation. You may also the license agreement for future Print reference.
- Page 12 NOD32 on a different drive, or already have a folder called ESET on a different drive that you want to use instead, we recommend that the default setting is used. Once you have the correct path, click to proceed.
- Page 13 NOD32 Installation Guide Configuring Automatic Updates At this point the Typical, installations converge. Advanced Expert You will now be presented with a screen asking you to choose your update server. We strongly recommend that you use the setting <Choose Automatically> This ensures that updates will be delivered most efficiently.
- Page 14 NOD32 Installation Guide Configuration of Internet Settings You will now be asked about your Internet Connection settings. If you use a dial-up modem (not broadband or networked) then you need to check the option. I use dial-up (modem) Internet connection This will set NOD32 to update when an internet connection is detected.
- Page 15 NOD32 Installation Guide Proxy Servers If you know that you use a proxy server, and chose the I use a proxy option, you will be presented with a screen in which you can fill out server your proxy details..Your network administrator or ISP (Internet Service Provider) should...
- Page 16 It’s recommended that you leave these options as they are. ESET release regular updates to keep NOD32’s protection current, we strongly advise that automatic updating is left enabled, to ensure that your computer has the best...
- Page 17 NOD32 configuration, you can set a password of yOUR OWN ChOOSING (NOT the license password that was sent to you by ESET) on the configuration options, so that only you will be able to change the configuration.
- Page 18 NOD32 Installation Guide Disabling ESET’s custom graphics & the NOD32 splash screen At this point, mode will also give you the option to use a standard Expert windows interface rather than the NOD32 default, and to disable the “Splash Screen” (a banner with NOD32 information on it) that comes up...
- Page 19 NOD32 Installation Guide Warning distribution If you wish to send a notification message to an administrator for example, this window gives you 2 options: to send a warning message by email and/or by Windows Messenger system. If you are a single-user, there is no need to check these boxes.
- Page 20 NOD32 Installation Guide SMTP / Messaging Options If your SMTP server requires authentication you may configure that once the NOD32 installation has completed. At this point, you will only be able to enter the addressing information. Expert mode now allows you to configure alerting and messaging options. NOD32 has several configurable messaging options, which are particularly useful for networked computers, where an administrator looks after several machines.
- Page 21 Expert This is a system for automatic evaluation of files requiring further analysis in ESET’s labs and enables their automatic submission. If you choose to enable ThreatSense.Net™, it will also collect and submit anonymous, statistical data about detected infiltrations, which enables ESET to watch and evaluate the progress and severity of specific spreading threats.
- Page 22 NOD32 Installation Guide Detection of potentially unwanted applications Some advertising and activity tracking companies complain about detection that terms their software as Adware or explicitly calls it Spyware. NOD32 2.7 includes the detection of “potentially unwanted applications”. This setting includes some Adware and other not necessarily malicious applications.
- Page 23 NOD32 Installation Guide Access MONitor (AMON) Configuration AMON (Access MONitor) is a memory-resident (always running when computer is on) file scanning program. Automatic starting of AMON after computer restart is a fundamental defense against malicious code. Quitting AMON is not recommended and should only be done under special circumstances.
- Page 24 NOD32 Installation Guide Options for On-Demand Scanner Configuration of On-demand scanning integration is available in the Expert routes at this point. Advanced To allow easy access to the NOD32 On-Demand scanner, an icon can be placed on the desktop during installation, if this is not desirable, this action can be prevented here.
- Page 25 NOD32 Installation Guide Document MONitor (DMON) Configuration Microsoft Office documents (Word, Excel, etc.) can sometimes contain viruses which infect other files when the document is opened. Document MONitor (DMON) provides protection against this sort of threat. Later versions of Internet Explorer allow Microsoft Office documents to be opened within the browser, directly from the internet.
- Page 26 NOD32 Installation Guide Internet MONitor (IMON) Configuration While the role of AMON is to provide real-time, resident, anti-virus monitoring of a system and user actions, the IMON module protects your computer from email and internet threats. To allow scanning of POP3 email and while also using the internet, we recommend having IMON enabled.
- Page 27 NOD32 Installation Guide IMON Configuration (email) IMON will work correctly with most POP3 email clients, however there may be cases where some incompatibility occurs, in which case, you can reduce the efficiency of IMON, to ensure that it works correctly. Notifications of checking can be added to email,...
- Page 28 NOD32 Installation Guide IMON Configuration (HTTP) IMON can also check for infiltrations coming through the internet browser. The default option is to offer a choice of actions to the user when an undesirable object is detected. IMON can also be configured to automatically deny the download of the infected file.
- Page 29 NOD32 Installation Guide Email MONitor (EMON) Configuration EMON (Email MONitor), a complementary resident module, scans emails incoming via MAPI interface. The MAPI interface hooks into the different interfaces of Microsoft Outlook. MAPI interface is used also when receiving emails from the Microsoft Exchange Mail Server via the Exchange protocol. Even if the MAPI Interface is not used on the computer, EMON will still be installed.
- Page 30 NOD32 Installation Guide Completion of Setup Configuration At this point all installation tracks reconverge, and the configuration phase is complete. This is the last point at which changes can be made to the selected installation options, before the files are copied and the configuration completed.
- Page 31 ‘Update’ section and press the ‘Update now’ button to ensure you are up to date with ESET’s virus definitions. After that, go to the Threat Protection Modules section and click once on ‘NOD32’.
- Page 32 NOD32 Installation Guide Configuration ...after installation...
- Page 33 NOD32 Installation Guide Configuring Profiles for manual or ‘On-Demand’ scanning The first thing you might want to do is review the default profiles so that NOD32 is scanning exactly what you want, when you want. Open the Control Centre by clicking this icon in the bottom right hand corner of your screen (in the system tray near the clock).
- Page 34 NOD32 Installation Guide Scanning Targets After a few seconds, you will be presented with the Scanning Targets window where you can choose which drives are scanned (the ones selected will have a red check mark through their icon).
- Page 35 NOD32 Installation Guide Setup Next, move to the Setup tab where you can alter the default settings to suit your personal preferences of what is scanned when running NOD32 for an ‘On-demand scan’. You can add or exclude certain file types if desired and you can send messages of warnings to another machine or an administrator.
- Page 36 ‘malware’ will be placed in the ESET folder (C:\All Programs\ESET\infected). This can then be sent to ESET for analysis if absolutely necessary. If you choose ‘Clean’ as the action to take ‘If a virus is found’ and it is not possible for technical reasons to clean a particular file, there are some secondary actions that can be activated in the right hand column in this window.
- Page 37 The password is totally of your invention and should NOT be confused with the username and password that ESET send you with your license email. Make sure the password is easy for you to remember, but if you did forget it, you can “unlock” NOD32 again by getting this unlocking utility from our website: http://www.eset.com/files/unlock.exe...
- Page 38 NOD32 Installation Guide Finally, the Scanning Log tab shows exactly what’s going on when a scan is invoked. Scan button This will invoke a scan of your selected drives (as you’ve specified in Scanning Targets) and you will see all the files being scanned in the window.
-
Page 39: Scanning
NOD32 Installation Guide Scanning The Scanning Log window does not need to be watched in real time….you can wait until it’s finished to review the complete log entries. The scan can take a few seconds or several minutes, depending on what you have asked to be scanned and in how much depth. -
Page 40: On-Demand Scanning
NOD32 Installation Guide On-demand scanning So, you’ve setup the scanning profiles to your liking, or maybe you’ve chosen to stick with the default settings, and run a scan of your PC. Now you can instigate a scan of a specific drive on your computer, or specific files, or a Floppy disk or CD, etc. -
Page 41: On-Access Scanning
Frequently Asked Questions (FAQ’s) on the ESET website: http://www.ESET.com/support/faq.php On access scanners load into system memory, and intercept all the calls made by the operating system to the file system. In this way they ensure that a file has been scanned before it is passed to the system for opening, thus preventing a virus from infecting the sytem. - Page 42 VSD (Virus Signature Database). If you were in any doubt as to whether your VSD was current or not, you can go the Support page on the ESET website (http://www.eset.com/support/index.php) where the latest version number is shown. To make any changes to the updating procedure, click the ‘Setup’...
- Page 43 NOD32 Installation Guide Updating with a dial-up connection If you have a dial-up connection to the internet, NOD32 will check for updates as soon as you connect and will keep checking every hour, assuming you stay online for a long while of course. You will see this in the Scheduler/Planner section, also under NOD32 System Tools…...
-
Page 44: Heuristics
We strongly recommend leaving Advanced Heuristics enabled in the AMON, DMON, EMON & IMON modules. For more information please check the Help button in the NOD32 Control Centre and/or have a look through the Frequently Asked Questions (FAQ’s) on the ESET website: http://www.ESET.com/support/nodfaq.htm... - Page 45 NOD32 Installation Guide Dealing with alerts & virus incidents...
- Page 46 Note: Occasionally, you may get a virus alert where the name of the infection is “unknown”...
- Page 47 NOD32 uses ThreatSense.Net™ Early Warning System. This system enables the evaluation of files which may have been flagged as suspicious by NOD32. It assists the user to submit such files to ESET’s analysts, if this is desirable. ThreatSense.Net™ is enabled by default, but will prompt the user before submitting any files.
- Page 48 NOD32 Installation Guide Troubleshooting...
-
Page 49: Appendix A: Troubleshooting
Q: My problem is not listed, what should I do? A: If you have any other questions, start with the list of Frequently Asked Questions (FAQ) - http://www.eset.com/support/faq.php If you don’t find the solution there, please contact ESET Technical Support http://www.eset.com/support/index.php... -
Page 50: Appendix B: Installation Types
Post = Option can be configured post install Option Default Typ. Adv. Exp. Post NOD32 Destination folder C:\All Programs\ESET Silent Mode / Password protect settings Off / Off GUI type / NOD32 Splash screen Full Graphic / Yes Send warnings by email or Win.Messenger Off / Off Update-server, Username &... -
Page 51: Appendix C: Uninstalling
To uninstall NOD32, go to ‘Start’ in the lower left hand corner of your computer screen and select ‘Programs’ or ‘All Programs’ and then the ‘ESET’ folder. Inside that folder is a file named ‘Uninstall’. Click on this file to invoke the uninstallation process. This takes a few seconds. When finished, reboot your machine as prompted and after the PC re-starts, check that the ESET folder has been removed from C:\Program Files. - Page 52 (12.34.567.890 for example). Web browsers “dial” this number to find another computer on the internet. IP addresses are matched to friendly names like www. ESET.com via a system called DNS (Domain Name Service) Internet Service Provider - the organisation that provides your connection to the internet.
- Page 53 Virus Signature Database - The collective, known “signatures” of viruses, released by ESET, on average, every day, to keep your computer up to date with protection.