Appendix B. Product Support; How To Contact Mcafee; Customer Service; User's Guide - McAfee GUARD DOG 2 User Manual

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Product Support
B
BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with McAfee Guard Dog installed and verify the
information listed below:
• Have you sent in your product registration card?
• Version of McAfee Guard Dog
• Customer number if registered
• Model name of hard disk (internal or external)
• Version of system software
• Amount of memory (RAM)
• Extra cards, boards or monitors
• Name and version of conflicting software
• EXACT error message as on screen
• What steps were performed prior to receiving error message?
• A complete description of problem

How to Contact McAfee

Customer service

To order products or obtain product information, contact the McAfee
Customer Care department at (408) 988-3832 or write to the following address:
McAfee Software
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
B

User's Guide

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