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e-STUDIO255
Service handbook
Toshiba e-STUDIO255 Service Handbook
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Also See for e-STUDIO255
:
Management manual
(226 pages)
,
Copying manual
(174 pages)
,
Troubleshooting manual
(132 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
1 Specifications / Accessories / Options / Supplies
Copy
Accessories
Options
Supplies
System List
E-STUDIO355/455
2 Self-Diagnosis Modes
Control Panel Check Mode (01)
Setting Mode (08)
Input Check (Test Mode 03)
Output Check (Test Mode 03)
Test Print Mode (Test Mode 04)
List Print Mode
List Printing
Error History
Adjustment Mode (05)
Test Print Pattern in Adjustment Mode (05)
Adjustment Codes
Setting Mode (08)
Setting Codes
Pixel Counter and Its Related Code
Other Information
PM Support Mode Related Code
Classification List of Adjustment Mode (05)/Setting Mode (08)
Adjustment
3 Adjustment
Adjustment of Auto-Toner Sensor
Image Dimensional Adjustment
Paper Alignment at the Registration Roller
Printer Related Adjustment
Scanner Related Adjustment
Image Quality Adjustment (Copying Function)
Density Adjustment
Background Adjustment
Setting Range Correction
Gamma Balance Adjustment
Adjustment of Image Density
Image Quality Adjustment (Printing Function)
Adjustment of Image Density
Gamma Balance Adjustment
Image Quality Adjustment (Scanning Function)
Density Adjustment
Judgment Threshold for ACS
Setting Range Correction
Background Adjustment
Fine Adjustment of Black Density
Background Processing Offset Adjustment
Image Quality Adjustment (FAX Function)
Adjustment of Image Density
Adjustment of High-Voltage Transformer
Precautions
Adjustment of the Scanner Section
Lens Unit
Adjustment of the Paper Feeding System
Adjustment of Developer Unit
Adjustment of the RADF
Adjustment of RADF Height
Adjustment of Skew
Adjustment of the Leading Edge Position
Adjustment of Horizontal Position
Adjustment of Copy Ratio
Adjustment of RADF Opening/Closing Sensor
Adjustment of the Finisher (MJ-1025)
Adjusting the Sensor Output (Electrical System (Puncher Unit; Option))
Registering the Number of Punch Hole Electrical System (Puncher Unit; Option))
After Replacing the EEPROM (IC1002 Electrical System (Puncher Unit; Option))
Adjustment of the Finisher (MJ-1024)
Adjusting the Staple Position (Finisher Unit)
Adjusting the Folding Position (Saddle Stitcher Unit)
Fine Adjustment of Binding/Folding Position (Saddle Stitcher Unit)
Sensor Output Adjustment (Puncher Unit)
Registering the Number of Punch Holes (Puncher Unit)
Adjustment of the Finisher (MJ-1101)
Adjusting the Stapling Position
B4-Size Recycled Paper Mode Settings
Adjustment of Dogleg
4 Backup Function
Backup Files
Cloning Procedure
AES Data Encryption Function Setting
Procedure for Disabling Data Encryption Function
Assist Mode
Operating Procedure of Assist Mode
General Description
PM Display Contents
Clearing Counter
General Descriptions for PM Procedure
PM Support Mode
Work Flow of Parts Replacement
EPU Replacement Mode
Counters to be Cleared
To Allow the Equipment to Detect a Recycled Unit as a New One after Replacement
Fuser Unit Status Detection Mode
Preventive Maintenance Checklist
Scanner
Laser Optical Unit
Paper Feeding Section
Drum Related Section
Developer Section
Fuser Unit
Paper Exit Section / Reverse Section
Automatic Duplexing Unit
Pfp (Kd-1025)
Lcf (Kd-1026)
Job Separator (MJ-5004)
Offset Tray (MJ-5005)
Radf (Mr-3021/3022)
Hole Punch Unit (MJ-6004)
Finisher (MJ-1025)
Finisher (MJ-1031)
Finisher (MJ-1101)
Precautions for Storing and Handling Supplies
Checking and Cleaning of Photoconductive Drum
Checking and Cleaning of Drum Cleaning Blade
Checking and Replacing the Transfer Roller
Maintenance Part List
Grease List
6 Error Code and Troubleshooting
Error Code List
Service Call
Error in Internet FAX / Scanning Function
Printer Function Error
Diagnosis and Prescription for each Error Code
Paper Misfeeding
Cover Open Jam
RADF Jam
Finisher Jam
Drive System Related Service Call
Paper Feeding System Related Service Call
Scanning System Related Service Call
Fuser Unit Related Service Call
Communication Related Service Call
RADF Related Service Call
Finisher Related Service Call
Service Call for Others
Error in Internet FAX / Scanning Function
Printer Function Error
Troubleshooting for the Image
Background Fogging
Moire/Lack of Sharpness
Toner Offset
Blurred Image
Poor Fusing
Blank Copy
Solid Copy
White Banding or White Viod(in the Feeding Direction)
White Banding (at Right Angle with the Feeding Direction)
Skew (Inclined Image)
Black Banding (in the Feeding Direction)
Black Banding (at Right Angle with the Feeding Direction)
White Spots
Poor Image Transfer
Uneven Image Density
Faded Image (Low Density, Abnormal Gray Balance)
Image Dislocation in Feeding Direction
Jittering Image
Poor Cleaning
Uneven Light Distribution
Blotched Image
7 Replacemant of Hdd/Pc Boards
HDD Fault Diagnosis
Precautions and Procedures When Replacing the HDD
Precautions and Procedures When Replacing the SYS Board
Procedures When Replacing the LGC Board
Precautions and Procedures When Replacing SRAM Board
Procedures When Replacing EEPROM
Precautions for Installation of GP-1070 and Disposal of Hdd/Board
8 Firmware Updating
Firmware Updating with USB Media
Master Data/System Rom/Engine Rom/Scanner ROM
Firmware Updating with PWA-DWNLD-350-JIG2
Writing the Data to the Download Jig (PWA-DWNLD-350-JIG2)
System ROM
Engine ROM
Firmware Updating with K-PWA-DLM-320
Scanner ROM
RADF Firmware (MR-3021/3022)
Hole Punch Unit Firmware (MJ-6101)
Finisher Firmware (MJ-1025)
Finisher Firmware (MJ-1024)
Finisher Firmware (MJ-1101)
Converter Firmware (MJ-1101)
Finisher Firmware (MJ-1031)
Fax Unit Firmware (GD-1250)
Confirmation of the Updated Data
When Firmware Updating Fails
Flow Chart for Correcting USB Update Failure
9 Power Supply Unit
Operation of DC Output Circuits
Output Channel
Fuse
Configuration of Power Supply Unit
Sequence of Power Supply
AC Wire Harness
10 Remote Service
Setting Item
Setting Procedure
Order Sheet Format
Service Notification
Setting
Items to be Notified
Serial Number
11 Wire Harness Connection Diagrams
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Troubleshooting Manual
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User Manual
SERVICE HANDBOOK
MULTIFUNCTIONAL DIGITAL SYSTEMS
e-STUDIO205L/255/305
e-STUDIO355/455
Model: DP-2090/2520/3000/3570/4570
Publish Date: April 2009
File No. SHE090001A0
R090121H2200-TTEC
Ver01_2009-06
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Troubleshooting
ERROR CODE AND TROUBLESHOOTING
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Troubleshooting for the Image
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Summarization of Contents
SERVICE HANDBOOK
MULTIFUNCTIONAL DIGITAL SYSTEMS
Identifies the type of equipment covered by the service handbook.
e-STUDIO205L/255/305
Lists the specific models covered by the service handbook.
e-STUDIO355/455
Lists the specific models covered by the service handbook.
1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES
1.1 Specifications
General specifications including type, glass, process, fixing method, photosensor, etc.
1.2 Accessories
Lists unpacking/setup instructions, operator's manuals, power cable, warranty sheet, etc.
1.3 Options
Details optional accessories like RADF, finishers, hole punch units, fax units, etc.
1.4 Supplies
Lists consumable supplies such as drum, toner cartridge, and developer.
1.5 System List
Provides a diagram of system components and their connections.
2. SELF-DIAGNOSIS MODES
2.1 Overview
Explains how to start and exit self-diagnosis modes, listing available modes.
2.2 Input Check (Test Mode 03)
Details checking the status of each input signal by pressing specific buttons and digital keys.
2.3 Output Check (Test Mode 03)
Describes how to check the status of output signals by inputting specific codes.
2.4 Test Print Mode (Test Mode 04)
Explains how to print embedded test patterns by keying in specific codes.
2.5 List Print Mode
Lists data output in the list print mode, available in A4 or LT paper sizes.
2.6 Adjustment Mode (05)
Covers procedures for adjusting various items in the Adjustment Mode.
2.7 Setting Mode (08)
Details how to set or change items listed in the Setting Mode.
2.8 Classification List of Adjustment Mode (05)/Setting Mode (08)
Lists and classifies items for Adjustment Mode (05) and Setting Mode (08).
3. ADJUSTMENT
3.1 Adjustment Order
Explains the procedures for image-related adjustments and the order of operations.
3.2 Adjustment of Auto-Toner Sensor
Details the procedure for adjusting the auto-toner sensor after replacing the developer material.
3.3 Image Dimensional Adjustment
Covers adjustments for image dimensions like paper alignment, reproduction ratio, and margins.
3.4 Image Quality Adjustment (Copying Function)
Explains adjustments for image quality in copying, including gamma, density, background, and sharpness.
3.5 Image Quality Adjustment (Printing Function)
Details adjustments for image quality related to printing, such as smudged/faint text and image density.
3.6 Image Quality Adjustment (Scanning Function)
Covers adjustments for image quality in scanning, including gamma balance, density, and sharpness.
3.7 Image Quality Adjustment (FAX Function)
Explains density adjustment for FAX function.
3.8 Adjustment of High-Voltage Transformer
Provides procedures and precautions for adjusting high-voltage transformer components.
3.9 Adjustment of the Scanner Section
Details adjustments for scanner components like carriage wires and lens unit.
3.10 Adjustment of the Paper Feeding System
Explains adjustments for paper feeding issues like sideways deviation and drawer feeding.
3.11 Adjustment of Developer Unit
Covers the doctor-to-sleeve gap adjustment for the developer unit.
3.12 Adjustment of the RADF
Details adjustments for the RADF, including position, height, skew, and leading edge.
3.13 Adjustment of the Finisher (MJ-1025)
Explains adjustments for the MJ-1025 finisher, such as folding position and sensor output.
3.14 Adjustment of the Finisher (MJ-1024)
Details adjustments for the MJ-1024 finisher, including alignment and stapling positions.
3.15 Adjustment of the Finisher (MJ-1101)
Covers adjustments for the MJ-1101 finisher, such as alignment and stapling positions.
3.16 Adjustment of Dogleg
Explains how to adjust dogleg images, which are deformed images at the trailing edge.
4. BACKUP FUNCTION
4.1 Data Cloning
Explains the function to back up and restore user data, setting data, and SRAM data via USB.
4.2 AES Data Encryption Function Setting
Details the function to encrypt data in the HDD to enhance security.
4.3 Assist Mode
Describes the Assist Mode for enabling functions like error flag clearing and HDD formatting.
5. PREVENTIVE MAINTENANCE (PM)
5.1 General Description
Explains the purpose of preventive maintenance for quality level and parts replacement.
5.2 PM Display
Details PM display conditions, including codes for thresholds, counters, and display settings.
5.3 General Descriptions for PM Procedure
Outlines the timing and procedure for preventive maintenance.
5.4 PM Support Mode
Explains how to view part usage (output pages, drive counts) and perform counter clearing.
5.5 EPU Replacement Mode
Details the procedure for replacing EPUs (drum/cleaner, developer) and resetting counters.
5.6 Fuser Unit Status Detection Mode
Explains how the system detects a new or used fuser unit and clears life counters.
5.7 Preventive Maintenance Checklist
Provides a checklist of items for preventive maintenance per unit, including cleaning, lubrication, and replacement.
5.8 Precautions for Storing and Handling Supplies
Gives precautions for storing toner, developer, drums, rollers, and paper.
5.9 PM KIT
Lists PM kits that include replacement parts for each unit.
5.10 Maintenance Part List
Lists parts used for maintenance, including tools and consumables.
5.11 Grease List
Lists greases used for maintenance and their volumes.
5.12 Operational Items in Overhauling
Details operational items for equipment overhaul based on output pages or time.
6. ERROR CODE AND TROUBLESHOOTING
6.1 General Descriptions
Explains how to use the chapter to solve troubles by checking error codes and performing troubleshooting.
6.2 Error Code List
Lists error codes displayed on the LCD, their classification, contents, and troubleshooting steps.
6.3 Diagnosis and Prescription for Each Error Code
Provides detailed diagnosis and prescription for specific error codes, including paper jams and service calls.
6.4 Troubleshooting for the Image
Covers troubleshooting steps for various image quality issues like density, fogging, moire, toner offset, and blurred images.
7. REPLACEMANT OF HDD/PC BOARDS
7.1 Precautions and Procedures for Replacing PC Boards and HDD
Provides crucial precautions and step-by-step procedures for replacing PC boards and the HDD.
7.1.2 HDD fault diagnosis
Explains how to display HDD operation history for diagnosing potential failures.
7.1.3 Precautions and procedures when replacing the HDD
Details essential precautions and procedures for HDD replacement, including data backup.
7.1.4 Precautions and Procedures when replacing the SYS board
Outlines precautions and procedures for replacing the SYS board, including jumper settings.
7.1.5 Procedures when replacing the LGC board
Explains the step-by-step procedures for replacing the LGC board, including firmware updates.
7.1.6 Procedures when replacing the SLG board
Details the procedures for replacing the SLG board, including scanner ROM updates.
7.1.7 Precautions and Procedures when replacing SRAM board
Covers precautions and procedures for replacing the SRAM board, including data encryption considerations.
7.1.8 Procedures when replacing EEPROM
Provides procedures for replacing the EEPROM, including data backup and firmware confirmation.
7.2 Precautions for Installation of GP-1070 and Disposal of HDD/Board
Details precautions for installing GP-1070 and disposing of HDD/boards.
8. FIRMWARE UPDATING
8.1 Firmware Updating with USB Media
Explains how to update firmware using USB media, including necessary programs and data files.
8.2 Firmware Updating with PWA-DWNLD-350-JIG2
Details the firmware update procedure using the PWA-DWNLD-350-JIG2 download jig.
8.3 Firmware Updating with K-PWA-DLM-320
Explains firmware updating for options like RADF, finishers, and fax units using K-PWA-DLM-320.
8.3.1 Scanner ROM
Procedure for updating the scanner ROM firmware.
8.3.2 System ROM
Procedure for updating the system ROM firmware.
8.3.3 Hole punch unit firmware (MJ-6101)
Procedure for updating the hole punch unit firmware.
8.3.4 Finisher firmware (MJ-1025)
Procedure for updating the MJ-1025 finisher firmware.
8.3.5 Finisher firmware (MJ-1024)
Procedure for updating the MJ-1024 finisher firmware.
8.3.6 Finisher firmware (MJ-1101)
Procedure for updating the MJ-1101 finisher firmware.
8.3.7 Converter Firmware (MJ-1101)
Procedure for updating the converter firmware for MJ-1101.
8.3.8 Finisher firmware (MJ-1031)
Procedure for updating the MJ-1031 finisher firmware.
8.3.9 Fax unit firmware (GD-1250)
Procedure for updating the fax unit firmware.
8.4 Confirmation of the updated data
Guides on how to confirm updated data versions by checking Setting Mode (08).
8.5 When Firmware Updating Fails
Provides procedures for correcting USB update failures.
9. POWER SUPPLY UNIT
9.1 Construction
Describes the components of the power supply unit: AC filter, DC output circuits, heater lamp control, and damp heater.
9.2 Operation of DC Output Circuits
Explains the operation of DC output circuits, including starting/stopping line output and super sleep mode.
9.3 Output Channel
Lists the output channels and their destinations, linked or not linked with the door switch.
9.4 Fuse
Details the fuse types for various board/unit parts and their corresponding voltage.
9.5 Configuration of Power Supply Unit
Provides a schematic showing the configuration of the power supply unit and its connections.
9.6 Sequence of Power Supply
Illustrates the power supply sequence signals like PWR-DN, PWR-EN, and SYS-EN.
9.7 AC Wire Harness
Shows the AC wire harness connection diagram for the main unit.
10. REMOTE SERVICE
10.1 Auto Supply Order
Explains the function for automatically ordering toner via FAX or E-mail based on toner levels.
10.2 Service Notification
Describes how the equipment notifies service technicians of its status via E-mail or FAX.
11. WIRE HARNESS CONNECTION DIAGRAMS
11.1 AC Wire Harness
Provides the AC wire harness connection diagram for the main unit.
11.2 DC Wire Harness (e-STUDIO255)
Shows the DC wire harness connections for the e-STUDIO255 model.
11.3 Electric Parts Layout (e-STUDIO205L/255/305)
Illustrates the layout of electric parts for e-STUDIO205L/255/305.
11.4 DC Wire Harness (e-STUDIO355/455)
Shows the DC wire harness connections for the e-STUDIO355/455 models.
11.5 Electric Parts Layout (e-STUDIO355/455)
Illustrates the layout of electric parts for e-STUDIO355/455.
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