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Please carry out the checks detailed on the Something Wrong page. If there is a
problem with your appliance then contact your Service Centre by using the table below to
identify the appropriate phone number.
Please have the following information available when you call :
1. (a) Your name.
(b) Your address and postcode.
(c) Your telephone number.
2. The date and the name of the shop/retailer where the appliance was purchased.
Shop / Retailer :
3. The Model number and Serial number of your appliance (See Features page for
Rating plate location).
Model Number :
4. Clear and concise details of the fault.
5. Details of any Extended Warranty or Service Insurance Schemes.
Your In-Guarantee Service Telephone Number
UK
Republic of Ireland
If you have any other queries regarding Service or Parts, our Parts and Service division will be
pleased to help. You should write to :
Creda Service, Customer Service Department, Blythe Bridge, Stoke-On-Trent. ST11 9LN.
For Parts and Accessories, please telephone our Parts Order Hotline on
0541 530 530 (UK) or 01 842 6836 (Republic of Ireland).
Note 1 :
If under guarantee, our Engineers will need to see a copy of your purchase
receipt when they call.
Note 2 :
Our Engineers will use every effort to avoid damage to floor coverings and
adjacent units when carrying out repair/service work, but in locations where
the Engineer advises you that it will be impossible to move the appliance
without risk of damage, he will only proceed with your approval that no
liability will be accepted.
PRINTED BY SIMLEX . FOUR ASHES, WOLVERHAMPTON.
Service
Serial Number :
Date :
0541 500 500
1850 302 200
February 1999 Part No.375000091-01
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