Supervisor Password; User Password; Power-On Password; How To Remove The Hard-Disk Password - Lenovo 418734U - IdeaPad S9e 4187 Hardware Maintenance Manual

For how to remove the HDP, see "How to remove the hard-disk password."

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS
Setup Utility. The user enters the SVP to get access to the BIOS Setup Utility and
change the system configuration. It also can be used as a power-on password
(POP), if Password on boot is set to Enabled.
For how to remove the SVP, see "How to remove the supervisor password" on
page 36.

User password

If a user password has been set and Password on boot is set to Enabled, a
password prompt appears on the screen whenever the computer is turned on. The
user password is also used to enter the BIOS Setup Utility, but only a part of the
options can be set. The user password can be set only when the SVP has been set.
For how to remove the user password, see "How to remove the user password" on
page 36.

Power-on password

A power-on password (POP) protects the system from being powered on by an
unauthorized person. The password must be entered before an operating system
can be booted. The SVP and the user password can be used as the POP, if
Password on boot is set to Enabled.

How to remove the hard-disk password

Attention: If the user HDP has been forgotten and the master HDP cannot be
made available to the servicer, neither Lenovo nor Lenovo authorized servicers
provide any services to reset the user HDPs or to recover data from the hard disk
drive. The hard disk drive can be replaced, for a scheduled fee.
To remove a user HDP that has been forgotten, when the SVP and the master HDP
are known, do the following:
1. Turn on the computer.
2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS
Setup Utility.
3. Enter the master HDP.
4. Select Security, using the cursor directional keys to move down the menu.
5. Select Set Hard Disk Passwords.
6. Select Change Master Password.
7. Type the current master HDP in the Enter Current Password field. then leave
the Enter New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10.
10. Select Yes in the Setup Configuration window.
Both user HDP and master HDP will have been removed.
Related service information
35