Digium TE820 User Manual

Mediaaccess tg789vn v3

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TE800 Series
TE820B / TE820

User Manual

601-00019
Rev. A3

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Table of Contents
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Summarization of Contents

Symbol Definitions
Caution Statements
Condition where damage/configuration could occur if procedures aren't followed.
ESD Symbol
Indicates electrostatic sensitive devices; handle with care.
Electrical Hazard Symbol
Possibility of electrical shock when operating in certain situations.
Important Safety Instructions
Servicing Cautions
Do not attempt to service card unless instructed; refer to qualified personnel.
Water and Moisture Cautions
Do not spill liquids; do not operate in wet environments.
Heat Cautions
Do not operate near heat sources like radiators or direct sunlight.
Static Electricity Cautions
Reduce risk of damage; do not open enclosure unless instructed.
Chapter 1 Overview
Echo-Cancellation
Eliminates echo caused by unbalanced hybrids using software or hardware modules.
What is AsteriskĀ®?
World's leading open source telephony engine and tool kit, offering flexibility.
Asterisk as a Phone Switch (PBX)
Core of IP/hybrid PBX, manages calls, routes, features, and connections.
Asterisk as a Gateway
Heart of a media gateway, bridging legacy PSTN to IP telephony.
Asterisk as a Feature/Media Server
Handles IVR, conference bridges, automated attendants, voicemail, unified messaging.
Asterisk in the Call Center
Used by call centers for ACD systems, IP agent capabilities, routing, dialing.
Asterisk in the Network
Used by ITSPs, CLECs for feature servers, hosted services, voicemail.
Asterisk Everywhere
Basis for thousands of communication solutions; visit websites for more info.
Chapter 2 Card Installation
Unpacking the Card
Inspect card for damage upon arrival; contact support if needed.
Shipment Inspection
Verify included items like cards and dongles upon receipt.
Identifying Ports
Learn to locate ports and status LEDs on the card.
T1/E1 Selection
Configure the card for T1 or E1 mode via drivers.
Connecting Timing Cables
Daisy-chain cards for shared timing using specific ports.
Slot Compatibility
Verify motherboard slot compatibility for the card.
Hardware Installation
Step-by-step guide for installing the card into the PC.
Software Installation
Instructions for installing necessary drivers and software.
Chapter 3 Configuration
Configuring Card Features
Modify chan_dahdi.conf for essential card features like switchtype.
Configuring T1/E1 Lines
Define SPAN map in system.conf for T1/E1 line configuration.
Testing Your Configuration
Load DAHDI drivers and use tools to verify card and span functionality.
Chapter 4 Troubleshooting
Status LED Color Indicators
Meaning of steady/blinking green, yellow, and red status LEDs on the card.
Troubleshooting DID Calls
Resolve issues with receiving DID calls by checking telco method and extensions.conf.
Troubleshooting D Channel Issues
Address D channel going up/down by checking timing parameters and common T1 fixes.
Troubleshooting Dialing Issues
Resolve dialing problems by checking pridialplan and telco expectations.
Troubleshooting E&M DID Information
Resolve issues receiving DID info over E&M by matching telco methods.
Troubleshooting PRI Issues
View PRI messages on D channel using debug commands; test equipment.
Enabling More Features
View dial plan options and contact support for feature configuration assistance.
Common Fixes for All Cards
Check X Window System conflicts and verify hard drive DMA settings.
Appendix B Specifications
Physical Specifications
Size and weight of the TE800 Series cards.
Interface Specifications
Local Loop Access and PCI-E interface details.
Environmental Specifications
Operating temperature and humidity requirements.
Hardware and Software Requirements
Minimum processor, RAM, and slot needed for installation.

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