Digium TE800 Series User Manual

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TE800 Series
TE820B / TE820

User Manual

601-00019
Rev. A3

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Summary of Contents for Digium TE800 Series

  • Page 1: User Manual

    TE800 Series TE820B / TE820 User Manual 601-00019 Rev. A3...
  • Page 2 Digium, Inc. Digium, Inc. has made every effort to ensure that the instructions contained in this document are adequate and error free. The manufacturer will, if necessary, explain issues which may not be covered by this documentation.
  • Page 3 Compliance Information Compliance information for this product is available at http://www.digium.com/ccs-compliance. Digium, Inc. Page 3...
  • Page 4: Table 1: Te800 Series Cards

    Introduction to TE800 Series Documentation This manual is a user guide for Digium’s TE800 Series cards. The Digium TE800 Series cards are a T1/E1 capable card series created for voice. The cards in this series are as follows: Table 1: TE800 Series Cards...
  • Page 5: Document Organization

    Document Organization The TE800 Series user’s guide is organized in the following manner: Chapter/ Title Description Appendix Overview Identifies the features of the card you received. This chapter covers applications and uses of the TE800 Series cards in the real world.
  • Page 6 (ESD) wrist strap while handling the device. The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations. To reduce the risk of damage or injury, follow all steps or procedures as instructed. Digium, Inc. Page 6...
  • Page 7: Important Safety Instructions

    To reduce the risk of damaging the unit or your equipment, do not attempt to open the enclosure or gain access to areas where you are not instructed to do so. Refer servicing to qualified service personnel. Save these instructions for future reference. Digium, Inc. Page 7...
  • Page 8: Table Of Contents

    Configuration ..........41 Digium, Inc.
  • Page 9 Glossary and Acronyms ........65 Digium, Inc.
  • Page 10 Motherboard Slots ......30 Figure Insert the Card ......32 Digium, Inc. Page 10...
  • Page 11 List of Tables Table 1: TE800 Series Cards ..... . . 4 Table 1: Card Identifiers ......37 Table A-1: TE800 Series RJ45 Telco Port Connector.
  • Page 12: Overview

    Chapter 1 Overview The Digium TE800 Series is a T1/E1/J1 capable card series created for voice. They support industry standard protocols, including Robbed Bit Signaling (also known as CAS or Channel Associated Signaling), CCS (Common Channel Signaling), E&M, and Primary Rate ISDN (PRI).
  • Page 13 Loop Start with Disconnect Detect – The TE800 Series cards can be used to connect your Asterisk machine to the PSTN world, your channel bank, or even another PBX. This is accomplished via a T1/E1 interface. The cards allow Asterisk software to Digium, Inc.
  • Page 14: Figure : 1 Sample Legacy Phone Application

    Chapter 1: Overview connect to your network, creating a professional telephony environment. Figure 2 shows an example of the card’s primary application. Figure 1: Sample Legacy Phone Application Digium, Inc. Page 14...
  • Page 15: Figure : 2 Sample Channel Bank Application

    Chapter 1: Overview Figure 2: Sample Channel Bank Application Digium, Inc. Page 15...
  • Page 16: Figure : 3 Sample Ip Phone Application

    Chapter 1: Overview Figure 3: Sample IP Phone Application Digium, Inc. Page 16...
  • Page 17: Echo-Cancellation

    Chapter 1: Overview Echo-Cancellation Users connecting their TE800 Series cards to the PSTN or other devices are likely to be placing calls that will result, at some point, in an unbalanced 4-wire/2-wire hybrid. The result of this hybrid is the reflection of a near-end echo to the calling party.
  • Page 18: What Is Asterisk

    Asterisk as a Gateway It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular Digium, Inc. Page 18...
  • Page 19: Asterisk In The Call Center

    Exchange Carriers (CLECs) and even first-tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, and pre-paid calling solutions, all based on Asterisk have helped reduce costs and enabled flexibility. Digium, Inc. Page 19...
  • Page 20: Asterisk Everywhere

    Chapter 1: Overview Asterisk Everywhere Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer. For more information on Asterisk, visit http://www.asterisk.org or http://www.digium.com. Digium, Inc. Page 20...
  • Page 21: Card Installation

    Hardware Installation on page 32  Software Installation on page 34  Note: The TE800 Series card installation instructions are written so that they will apply to any card in the series. Examples and card specific information are included as needed. Digium, Inc.
  • Page 22: Unpacking The Card

    B or connected to a socket-outlet that has been checked to ensure that it is reliably earthed in accordance with the National Electrical Code. Shipment Inspection The following items are included in shipment of the TE800 Series: TE800 Series card (TE820/820B)  Four Y-adapter dongles ...
  • Page 23: Identifying Ports

    Chapter 2: Card Installation Identifying Ports The TE800 Series cards consists of 4 RJ45 ports and eight status LEDs. The ports are used for connecting T1, E1, or J1 cables via Y-adapter dongles. Refer to Figure 4 on page 23 and Figure 5 on page 24 to locate the ports and status LEDs.
  • Page 24: Figure : 5 Te820

    Chapter 2: Card Installation Span Status LEDs Figure 5: TE820 Digium, Inc. Page 24...
  • Page 25: Figure : 6 Y-Adapter Dongle

    Chapter 2: Card Installation The Y-adapter dongles are provided for accessing all 8 spans on the TE800 Series cards. Refer to Figure 6 and Figure 7 to identify a dongle and its split end ports. Pin assignments are available starting on page 60.
  • Page 26: T1/E1 Selection

    Chapter 2: Card Installation T1/E1 Selection The TE800 Series cards can be configured for either T1 or E1 mode. The T1/E1 mode may be specified in the drivers using either the module parameter when default_linemode=t1 or default_linemode=e1 the drivers are loaded. This will set the mode for all spans on the card.
  • Page 27: Connecting Timing Cables

    Chapter 2: Card Installation Connecting Timing Cables The timing port allows up to three TE800 Series cards to share the same sync (timing) source from the T1 line provider, or provide a consistent sync source across multiple cards. This is a useful feature for fax modes and some voice applications to prevent corruption due to timing slips on the second, or third cards.
  • Page 28: Figure : 8 Differential Timing Port Example

    Chapter 2: Card Installation Figure 8: Differential Timing Port Example Digium, Inc. Page 28...
  • Page 29: Figure : 9 Legacy Timing Port Example

    Chapter 2: Card Installation Figure 9: Legacy Timing Port Example Caution. Only qualified service personnel should continue with hardware installation and configuration of the TE800 Series card. Non-qualified personnel should not attempt to perform these functions themselves. Digium, Inc. Page 29...
  • Page 30: Slot Compatibility

    Chapter 2: Card Installation Slot Compatibility Check your motherboard to verify that a compatible slot is available for a TE800 Series card. To determine which slots you have on your motherboard, identify them by comparing them to those shown in Figure 10.
  • Page 31 This means that in the motherboard shown in Figure 10, the TE820/TE820B card will fit into Slots 4, 5, 6, or 7 (PCI Express), but cannot fit into any of the other slots. Digium, Inc. Page 31...
  • Page 32: Hardware Installation

    Plug all T1 or E1 equipment cables and dongles into the RJ45 ports as needed. Caution. This unit must be connected to the Telecommunications Network in your country using an approved line cord (e.g. for Australia use only line cords complying with AS/CA S008:2010). Digium, Inc. Page 32...
  • Page 33 Chapter 2: Card Installation Caution. This unit must be connected only to the appropriate Telecommunications Network port (as approved for use in your specific country). Digium, Inc. Page 33...
  • Page 34: Software Installation

    For the latest information on setting up and configuring DAHDI drivers for your Digium hardware product, please refer to the latest release of this manual which is available from the product-specific documentation section at: http://www.digium.com To install your TE800 Series card, you will need: Linux 2.6 kernel headers...
  • Page 35 Chapter 2: Card Installation installed any of these, Digium recommends that you upgrade to the latest “-current” version of each. Note: DAHDI 2.6.0 or newer is required. If you are using the 1.4.x series of Asterisk, you will need Asterisk 1.4.22 or newer.
  • Page 36: Digium, Inc

    PCI bus: # lspci -nn | grep d161 Confirm that the output from lspci lists a device with Digium’s PCI vendor ID which is “d161”. The screen output should be similar to the following: 04:08.0 Communication controller [0780]: Digium, Inc.
  • Page 37: Table 1: Card Identifiers

    TE820B 1820 TE820 1820 A Digium TE800 Series (TE820B/TE820) card identifier should be listed. If a matching card identifier is not listed, then your machine is not PCI Express compatible, and the card will not work with your motherboard. Download the latest version of libpri. Substitute the version of libpri for the X.X in the command line below.
  • Page 38 # make install Download the latest DAHDI drivers with tools. DAHDI 2.6.0 or newer is required. DAHDI is available for download from: http://downloads.digium.com/pub/telephony/dahdi-linux-complete # wget http://downloads.digium.com/pub/telephony/ dahdi-linux-complete/dahdi-linux-complete­ current.tar.gz Expand the downloaded file, compile its contents, and install the drivers and tools. Substitute the version of DAHDI for the X.X.X in the command lines below.
  • Page 39: Installing Asterisk

    Asterisk for the X.X in the command below. Asterisk is available for download from: http://downloads.digium.com/pub/telephony/asterisk # wget http://downloads.digium.com/pub/telephony/ asterisk/asterisk-X.X-current.tar.gz Expand the downloaded file, compile its contents, and install the application. Substitute the version of Asterisk for the the X.X and X.X.X in the command lines below.
  • Page 40 If your installation has failed, it may be because you are missing one or more of the build dependencies, the kernel headers, or the development tools. Please contact your reseller where the card was purchased, or call Digium Technical Support (+1.256.428.6161) for assistance. Complete instructions for installing Asterisk are available at www.asterisk.org.
  • Page 41: Configuration

    Chapter 3 Configuration The TE800 Series cards have a variety of configuration options. This chapter provides configurations for PRI, channel bank, and E&M wink. These sample configurations are provided to assist you in familiarizing yourself with the flexibility of editing the configuration files to meet your specific needs.
  • Page 42: Configuring Card Features

    By default, and when setting to "yes," echo cancellation is enabled and set to 16 ms (128 taps). Echo cancellation is explicitly disabled by setting: echocancel = no Digium does not recommend that users set echo cancellation to "no." Digium, Inc. Page 42...
  • Page 43 Audio quality issues may result from choosing a taps length greater than the server's ability to process the echo in real-time. If audio quality is affected, reduce the taps length or combine your TE800 Series card with Digium's VPMOCT256. Users of Digium's VPMOCT256 hardware echo cancellation module will have 128ms of echo cancellation performed at all times unless explicitly disabled by setting the echocancel variable equal to "no."...
  • Page 44 You can also configure a T1 channel bank of phones signalling = fxo_ks group = 1 context = phones channel => 1-24 E1 channel bank signalling = fxo_ks group = 1 context = phones channel => 1-15,17-31 Digium, Inc. Page 44...
  • Page 45: Configuring T1/E1 Lines

    Configuration details for each of these items is explained in this section. span => <Number>,<Timing>,<Line Build Out>,<Framing>,<Coding>[,Yellow] Number: This is the span the T1/E1 line is plugged into. Refer to Figure 5 on page 24 to determine the span. Digium, Inc. Page 45...
  • Page 46 2: 266-399 feet (DSX-1) 3: 399-533 feet (DSX-1) 4: 533-655 feet (DSX-1) 5: -7.5db (CSU) 6: -15db (CSU) 7: -22.5db (CSU) Framing: T1 utilizes framing set for D4 (SF) or ESF. E1 utilizes CAS or CCS. Digium, Inc. Page 46...
  • Page 47 The echo cancellers are compiled and installed as part of the dahdi­ linux package. You can specify the echo canceller to be used for each channel. The default behavior is for there to be no echo canceller on Digium, Inc. Page 47...
  • Page 48 = <echocanceller name>,<channel(s)> A list of valid echo cancellers are specified in the sample system.conf file. The following is a typical setup for a T1 PRI in the US using software- based echo cancellation: echocanceller = mg2,1-23 Digium, Inc. Page 48...
  • Page 49 1-24. fxo_ks /etc/dahdi/system.conf: loadzone = us defaultzone = us span = 1,0,0,esf,b8zs fxoks = 1-24 echocanceller = mg2,1-24 /etc/asterisk/chan_dahdi.conf: group = 1 echocancel = yes context = channelbank signalling = fxo_ks channel = 1-24 Digium, Inc. Page 49...
  • Page 50 DID, but there are many other E&M options; E&M_W, E&M, Feat_B, etc. /etc/dahdi/system.conf: loadzone = us defaultzone = us span = 1,1,0,esf,b8zs e&m = 1-24 echocanceller = mg2,1-24 /etc/asterisk/chan_dahdi.conf: group = 1 echocancel = yes context = incoming signalling = feat_d channel = 1-24 Digium, Inc. Page 50...
  • Page 51 = us defaultzone = us span = 1,1,0,esf,b8zs bchan = 1-23 dchan = 24 echocanceller = mg2,1-23 /etc/asterisk/chan_dahdi.conf: group = 1 echocancel = yes signalling = pri_cpe switchtype = national context = incoming channel = 1-23 Digium, Inc. Page 51...
  • Page 52 = es defaultzone = es span = 1,1,0,ccs,hdb3 bchan = 1-15,17-31 dchan = 16 echocanceller = mg2,1-15,17-31 /etc/asterisk/chan_dahdi.conf: group = 1 echocancel = yes signalling = pri_cpe switchtype = euroisdn context = incoming channel = 1-15,17-31 Digium, Inc. Page 52...
  • Page 53: Testing Your Configuration

    Chapter 3: Configuration Testing Your Configuration Load DAHDI drivers into the kernel using the utility. The modprobe appropriate driver for the TE800 Series cards is . Users in all wct4xxp countries except Australia should use the following modprobe command: # modprobe wct4xxp...
  • Page 54: Chapter 4 Troubleshooting

    Singular Blinking Green - Line has been placed into loopback mode,  either from a remote lookup command or usage of the maintenance utility dahdi_maint. Sweeping Green - TE800 Series DAHDI driver is not loaded.  I can't receive DID calls even though I have it enabled in extensions.conf.
  • Page 55 I am having trouble receiving DID information over E&M. Try the other types of E&M (featd, featb, etc.) to match the method your telco is using to stream information. Digium, Inc. Page 55...
  • Page 56 # dahdi_maint -s <span_number> -l localhost Stop Asterisk and edit by removing the lines defined for system.conf your card and replacing them with the following: span => 1,0,0,esf,b8zs clear = 1-24 Digium, Inc. Page 56...
  • Page 57 The second argument is the duration in seconds to run the test. This runs a pattern looptest for x seconds. If you receive any failures, it is possible you have a bad card and will need to call Digium Technical Support (+1.256.428.6161)
  • Page 58 To view all of the options available to add to your dial plan, type the following commands from within Asterisk: *CLI> core show applications *CLI> core show functions Digium also offers services to help configure and add features you might need. Contact Digium Technical Support (+1.256.428.6161) for more information. Common Fixes for all cards Check to see if the X Window System (e.g.
  • Page 59 Asterisk experts. Pricing on Subscription Services may be obtained from your nearest reseller or you may call Digium Sales for referral to your nearest reseller at +1.256.428.6000 or e-mail sales@digium.com.
  • Page 60: Pin Assignments

    Appendix A Pin Assignments All four ports on the TE800 Series card bracket are 8-pin RJ45 ports. pin assignments are identified in Table A-1. Table A-1: TE800 Series RJ45 Telco Port Connector Description Rx (Pin 1 on Dongle Split A)
  • Page 61: Table A-2: Dongle Split A Rj45 Telco Port Connector

    Appendix A: Pin Assignments Table A-2: Dongle Split A RJ45 Telco Port Connector Description Not used Pin 1 Pin 8 Not used Not used Not used Digium, Inc. Page 61...
  • Page 62: Table A-3: Dongle Split B Rj45 Telco Port Connector

    Appendix A: Pin Assignments Table A-3: Dongle Split B RJ45 Telco Port Connector Description Not used Pin 1 Pin 8 Not used Not used Not used Digium, Inc. Page 62...
  • Page 63: Specifications

    Appendix B Specifications This appendix provides specifications, required environmental conditions, and maximum power consumption for the TE800 Series cards. Physical (All Cards). Size: 6.6” × 3.93” × 0.062” (16.8 x 10 x 0.16 cm) PCB size, does not include the PCI bracket Weight: 4.5 oz (127gm) - Without Echo Cancellation Module...
  • Page 64: Table B-4: Maximum Power Consumption

    Appendix B: Specifications Hardware and Software Requirements. Equivalent of Pentium dual-core 1.8GHz processor or better 2GB RAM Available PCI-E (TE820) Slot Table B-4: Maximum Power Consumption Model Power TE820B 8.6 Watts TE820 4 Watts VPMOCT256 4.6 Watts Digium, Inc. Page 64...
  • Page 65: Appendix C Glossary And Acronyms

    The dissipation of a transmitted signal’s power as it travels over a wire. bandwidth The capacity to carry traffic. Higher bandwidth indicates the ability to transfer more data in a given time period. Digium, Inc. Page 65...
  • Page 66 A generic term for an individual data stream. Service providers can use multiplexing techniques to transmit multiple channels over a common medium. Cat5 Category of Performance for wiring and cabling. Cat 5 cabling support applications up to 100 MHz. Digium, Inc. Page 66...
  • Page 67 Digium Asterisk Hardware Device Interface A telephony project dedicated to implementing a reasonable and affordable computer telephony platform into the world marketplace. In addition, the collective name for the Digium-provided drivers for Digium telephony interface products. Digium, Inc. Page 67...
  • Page 68 The European equivalent of North American T1, transmits data at 2.048 Mbps, up to 32 channels (DS0s). The European equivalent of North American T3, transmits data at 34.368 Mbps, up to 512 channels (DS0s). Equivalent to 16 E1 lines. Electromagnetic Interference Unwanted electrical noise. Digium, Inc. Page 68...
  • Page 69 G.729a A recommendation by the Telecommunication Standardization Sector (ITU-T) for an algorithm designed to transmit and receive audio at 8 kbps. H.323 A recommendation by the Telecommunication Standardization Sector (ITU-T) for multimedia communications over packet-based networks. Digium, Inc. Page 69...
  • Page 70 A point of contact between two systems, networks, or devices. International Standards Organization Interactive Voice Menu An interactive technology that allows a telephone system to detect voice and keypad input. Digium, Inc. Page 70...
  • Page 71 A device which transmits multiple signals over a single communications line or channel. See multiplexing. Network Termination A device connecting the customer's telephone or data equipment to the local ISDN exchange carrier's line. NT devices are connected to TE devices. Digium, Inc. Page 71...
  • Page 72 Primary Rate ISDN PSTN Public Switched Telephone Network A communications network which uses telephones to establish connections between two points. Also referred to as the dial network. Digium, Inc. Page 72...
  • Page 73 An arbitrary value which denotes the electrical load a telephone ringer has on a line. RJ11 A six-pin jack typically used for connecting telephones, modems, and fax machines in residential and business settings to PBX or the local telephone CO. Digium, Inc. Page 73...
  • Page 74 Terminal equipment comprises all customer premises equipment (CPE). TE devices are connected to NT devices. telco A generic name which refers to the telephone companies throughout the world, including RBOCs, LECs, and PTTs. Digium, Inc. Page 74...
  • Page 75 The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle. Volts VoIP Voice over Internet Protocol Technology used for transmitting voice traffic over a data network using the Internet Protocol. Digium, Inc. Page 75...

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