XCQQ XCOO-U9L Troubleshooting

Type Trouble
LED night light (blue
LED night light keep blinking, water does not warm.
light)
The bidet does not spray water after pressing the
Spray cleaning button, but can spray water by pressing the
kids button.
Spray Spray nozzle do not oscillate for cleaning.
Delayed response to spraying when using the bidet
Spray
after installation.
Water will flow out of the spray lid randomly when
Flowing water
not using the unit.
Water will flow down the spray bar into the toilet
Flowing water bowl when using the unit. Also happens before or
after spraying.
Water flows out of the spray lid for more than 1
Flowing water
minute.
Water temperature Some cold water before spraying warm water.
Water pressure decreases and the inside of the
Water pressure
filter is yellow and mouldy.
Water pressure Water pressure decreases.
Seat The seat doesn't feel warm to the touch.
The displayed temperature on the screen does not
Temperature display
correspond to the set temperature.
The remote control has power but does not respond
Remote controls
when pressed.
Beep How do I turn off the beeping sound?
Trouble Shooting
Causes
●The water's not full in bidet before power on.
●Power outage.
Seat not sensing any objects, kids function does not
need to sense the object.
Only pressed the cleaning button once.
When using the bidet for the first time after installation,
the spray will be delayed by 5~10 seconds more than
normal.
This is the unit automatically regulating the water
pressure in the bidet.
This is the nozzle self-cleaning.
/
Inlet water too cold due to the low temperatures in
winter.
Filter clogging.
Nozzle clogging.
In ECO mode the seat will only start heating when it
senses the object.
All temperatures have a tolerance of ±4°F.
Remote control not paired with bidet.
/
Remedy
Please unplug the bidet and turn off the water valve. Turn on the water valve first, wait 3-5
minutes, then plug it and do not operate any functions. The blue light will stop blinking in 1
minute and the warm water function will return to normal.
Use the palm of your hand or a damp towel(Recommended) to cover the seat sensing area
during trial operation.
Pressing any cleaning button twice will oscillate cleaning.
This is normal, not a malfunction.
This is normal, not a malfunction.
This is normal, not a malfunction.
Unplug the power cord and plug it back in after 10 seconds.
Close the water supply valve appropriately to reduce the water flow, and set the water
temperature to a high temperature and wait for more than 30 seconds before use.
It is recommended to change the filter once every 3-6 months, depending on the water
quality.
Press any wash button when not seated and lightly brush the nozzle with a toothbrush while
the spray bar is extended(not spray). When finished, press any wash button or 'Stop' button
to retract the spray bar.
Switching off ECO mode.
This is normal, not a malfunction.
●Method 1: Press and hold the side knob for 5 seconds until you hear a beep and the screen
starts flashing, press any button on the remote control and then hear the beeping sound,
indicating successful pairing.
●Method 2: Long press the remote control 'Stop 'buttons and 'Wash Woman' at the same
time before the boot state and then hear the beeping sound, indicating successful pairing.
●Side panel: Under the state of power on, long press the rear cleaning button for 5 seconds
to hear the beep sound, it means the beeper is successfully turned off.
●Remote control / Dual control: Long press the 'Hip wash' button for about 5 seconds to hear
a beep, which means the beeper is successfully switched off.