Automotive Integrated Electronics USBCDPLAY2 Troubleshooting Manual

Automotive Integrated Electronics (AIE)
Troubleshooting Guide
USBCDPLAY2
*First, please check the Vehicle Fit Guide on the site page located in images or Compatibility Guide PDF to
make sure your vehicle is compatible.
*If the vehicle does not find the USB CD Player:
Check to make sure the CD Player is plugged into the USB port for data and not the USB port for charging.
The charging port is usually marked with a lighting symbol, but it could be faint and hard to see. The charging
port will not work to connect the CD Player to the car.
Also, make sure to disconnect any USB extensions and plug in the CD Player directly. Some vehicles have
sensitivity to USB cable lengths.
*If the CD will not play or skips:
Step 1. Insert CD
Step 2. WAIT. If the unit begins to auto play, still WAIT. The indexing process is being performed whereby
the USB hub in your vehicle is building a table of contents to follow. This can take up to 20 seconds. If at any
time this indexing process is interrupted by skipping to a song or pausing or unplugging or changing the
source, it will interrupt the table of contents and it will skip songs, miss songs, play 10 sec then stop or just not
work at all.
Ford and GM display on the screen that the unit is indexing and to "please wait". It will even tell you when the
indexing is complete. Other vehicles may not display anything on the screen. However, you must still wait for
at least 20 seconds for the CD to index before pushing any buttons or trying to fast forward, skip, play, etc.
If the indexing process gets interrupted, you must eject the disc. Then insert a different disc to purge the
vehicle USB hub. Let it index for that CD, then eject and reinsert the original CD. Let the original CD index
again. Once finished indexing, it will be ready to listen to.
*These CD Players work with many vehicles and have an extremely low defect rate if properly installed. Please
make sure you let every CD index for 20 seconds before trying to fast forward, skip, play, etc.
*Make sure you have read the Quick Reference Set-up Guide and the Troubleshooting Guide located on the
site page in the images. They are also located in PDF Format on the site page under Product Guides and
Documents. If you are still experiencing issues, please call customer service at: (442) 400-9489 for more
assistance.