01
Wire harness connector
USB1 Charging
04
07
Radio antenna jack
01
Wire harness connector
Power cable
05
USB2 Charging
USB Cable
COMMON TROUBLESHOOTING GUIDE
Issues
No sound
Media not supported
Poor radio reception
Apple CarPlay/
Android Auto will
not start
Bluetooth®
GPS
Backup camera
CABLE CONNECTION
01
02
02
Power amplifier
05
USB2 Charging
08
GPS
02
Power amplifier
07
Radio antenna jack
Radio cable
Cause
lnternal amplifier is off
Product is muted
External amplifiers
Audio source
External amplifiers
Media on USB flash drive
Radio area
Antenna
Bad Lightning R/USB cable
Locked device
Not charged
CarPlay/Android Auto frozen
Bad signal
Not connecting to device
GPS Area
Do not support original camera
03 04 05 06
07
03
Protocol interface
Rear camera input
06
(Wi-Fi & Bluttooth® Singal enhance)
RAC Cable
Go to Settings > Audio > Internal Amp ON
Touch the volume.
Check the external amplifiers are on.
Check the remote output wire has voltage.
Change the audio source.
Connect 12V ACC wire to the power amplifier wire.
Change the media format on the USB device.
Change the USB device.
Change the station.
Antenna output wire is not connected.
Connect Antenna to product.
Replace the cable.
Device needs to be unlocked.
Device needs to be powered ON for CarPlay/Android
Auto to function. Allow it to charge and power on.
Unplug the device, close all Apps and plug it inagain.
Connect back camera cable to enhance the signal,
We made two signal receive line with back camera.
Make sure the device is within range.
Device's Bluetooth connection needs to be turned ON.
Go to Setting > Connection > Power ON
Pair and Connect the device like new.
Place GPS under the windowshield.
Find a after market camera to connect.
08
USB1 Charging
04
USB Cable
08
GPS
GPS Cabel
Solution
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